Founded in 1988 by Ted Smart, The Book People was initially established as a direct bookseller and relied on self-employed distributors who would visit potential customers directly in their workplaces and other meeting points. Initially, The Book People was operating solely out of its headquarters in Godalming, Surrey, but since then has expanded, with an office in Haydock and a customer service centre in Bangor. The company also acquired competitors Red House and Index Books as part of their expansion.
Most booksellers operate on a “sale or return” basis, whereby any unsold books are returned to the publishers, who cover the loss of any unsold books. The Book People's business model is based around forgoing their right to return, meaning that they can purchase books at a much lower cost than their competition, and pass those savings on to their customers. This model has proven highly successful for The Book People and today the company has grown into an award-winning bookseller, providing customers across the UK and Republic of Ireland with discount books.
The online shop at www.thebookpeople.co.uk divides its product range into six main categories:
Children's Books – Whether it's fun fiction, first reads, activity books, or reference books, everything for your child is here.
Fiction – From contemporary and classic novels to romance reads, crime thrillers and much more)
Non-Fiction – From real-life stories and biographies to recipe books and informational books.
Collections – The best collections of fiction, non-fiction, children's collections and classic authors.
Bestsellers – A collection of top novels hand-picked by The Book People's curators.
Gifts & Stationery – A host of non-book items with a creative twist including arts and crafts boxes and learning aids.
The Clearance section is also a great place to pick up bargains at The Book People. It's a part of the site where the company offer huge reductions on prices for the last remaining stock of many different titles.
Like many major companies, The Book People also participate in the Black Friday and Cyber Monday sales. This weekend in November is a great time to purchase discounted books at even lower prices than usual.
To make a purchase at The Book People, it's necessary to set up an account. It's a simple process, requiring your name, e-mail address, postal address, phone number, and a password.
The Book People accepts Visa Credit, Visa Debit and Mastercard payments, as well as PayPal. If you prefer to pay in a different way, there are several other alternative payment methods such as telephone and fax payments.
The Book People offer all UK customers a Standard Delivery price of £2.95. If you want your books delivered faster, there is a 48-hour delivery option. You pay £4.95 and your book purchase will arrive within two working days.
There is also a range of regular delivery discounts such as free Standard Delivery for UK customers for orders of more than £25.
The Book People also deliver to most countries internationally.
If you wish to change your mind, or the product you receive is damaged, you are entitled to a full refund if you notify The Book People's customer service team within 30 days of receipt of the item.
To keep abreast of the latest news, offers and deals from The Book People, it's well worth following them on their various social media channels.
You can also take a look at The Book People's blog as a way of keeping track of some of the biggest names in literature and publishing.
For even more great deals, exclusive offers and news from The Book People, you can subscribe to their e-mail newsletter.
If you wish to contact The Book People’s customer service team, there are several different possibilities available to you:
In addition to all this, you´ll find answers on the most frequently asked questions in the FAQs.
To take advantage of some of the best online deals and discounts at The Book People, make sure to check out HotUKDeals dedicated page.