Thomas Cook is one of the world’s largest travel firms. They offer cut price breaks to destinations across the globe, with regular deals on flights, accommodation and activities. All of the latest Thomas Cook discounts can be found as soon as they are announced on the company’s HotUKDeals pages. read more
Great deal for the flights alone. Been looking for a cheap weekend get away for this weekend and i haven't had much joy till i came cross this. I'm planning to book this and also book another hotel as…
If your travelling with Thomas cook flights did you know you can pre-order your duty free both their and back. Whatever you order will be waiting on you seat when you board. Just go to "manage my book…
Hope ive done this right! was looking for a holiday in the easter holidays for Me, my partner and our 3 kids aged 6,11 and 14 and came across this on the Thomas Cook website. £992 for all 5 of us self…
If you’d like to visit a branch near you, the easiest way to do so is by using the Thomas Cook store locator tool. Type in your postcode and a list of nearby stores will be displayed. Alternatively, you could just log onto their website and browse the wide variety of travel options before ordering online.
Product Categories at Thomascook.com
Thomas Cook may well have the broadest range of any travel agent, and their website allows customers to book holidays to all corners of the globe. Product categories and options include:
Holidays – Divided into beach, family, adults, half term holidays, golf, self catering, last minute and package holidays, with special sections for spring, summer and winter escapes. There is also a section dedicated to all-inclusive breaks and a holiday calculator to build your own holiday according to your particular needs.
Hotels – Includes beach hotels in resorts like Antalya, Ibiza and Mallorca, city hotels in international destinations like New York and Barcelona as well as UK hotels in destinations like London, Brighton and Belfast.
Flights – Includes an easy to use search function to find cut-price flights to all of thedestinations served by Thomas Cook.
City Escapes – Special sections to help holidaymakers plan city breaks in major destinations like Barcelona, Boston, Dubai, Istanbul, Paris, Las Vegas and New York.
Cruise – Features cruises in the Adriatic, Mediterranean, Caribbean seas as well as cruises in Alaska, Europe, Asia and the Far East, North America, the Norwegian Fjords and transatlantic tours.
Luxury – A section including information about up-market breaks in destinations that include the Maldives, Dubai, California, Bahamas, Canada, Vietnam, Mauritius, Bali, Thailand and Sri Lanka.
Extras – Add-ons for your holiday. Includes airport lounges, hotels and parking, tickets to local attractions, car hire and insurance, in-flight services, duty free, transfers, travel insurance and money.
Thomas Cook also have sections that combine different elements of a holiday, including a Flight+Hotel section that delivers reductions on two vital parts of any getaway.
There are also featured holidays, which should make it easier to zoom in on the break that you are looking for. Featured destinations include Disneyland Paris, Universal
Making a Purchase From Thomascook.com
Booking with Thomas Cook online is simple. Just go to the website and select the kind of holiday you’d like to book. The site will provide you with a set of search options, including travel dates, where you’d like to fly to and from. When you have selected your options, the site will generate a range of flights and hotels. Choose the accommodation that most appeals to you, select the right flights and proceed to payment as with any online store.
Thomas Cook – A Company with Tradition
Thomas Cook’s Loyalty Scheme
Thomas Cook run their own credit card scheme that allows regular customers to save money on their flights and accommodation. When you purchase from thomascook.com, 1% of every purchase is added to your account as credit that can be redeemed against future purchases.
Sales at Thomas Cook
Thomas Cook regularly runs promotional sales to selected destinations and at different times of year. The best way to stay in touch with the firm’s latest offers is by heading to the „Deals“ section of their online store. Here you’ll find a list of bargain flights, all-inclusive deals and last minute offers.
The company also offers a price match guarantee on all of its holidays. So if you see a deal from a rival operator that beats a Thomas Cook price, let them know and they will reduce their prices accordingly.
Thomas Cook also run seasonal sales. If you are planning a festive break, check out their site in advance as Christmas deals are announced in the autumn. All of the most up to date sales are listed on the Thomas Cook HotUKDeals pages, so check back often to find the best deal.
Payment Methods Accepted by Thomas Cook
Anyone shopping for travel deals at thomascook.com can pay for their vacation using the following payment methods: Visa credit and debit cards, MasterCard, Visa Electron, Maestro and American Express. All credit card payments come with a 2% surcharge up to a maximum of £95. Alternatively, you can visit one of the firm’s stores and pay by cash or credit card.
Customers can also spread the cost of their break over a period of months. Under this scheme, all you need to do is pay a small deposit upfront. You then choose a payment schedule that suits your situation and pay back your holiday in instalments (plus interest).
Delivery Options from Thomas Cook
All tickets booked on thomascook.com will be sent in the form of e-tickets, and should be received via e-mail as soon as the booking is processed.
In some cases, these e-tickets are not sent or received. If this happens to you, you can log onto the website and make a request for a repeat delivery using a special form. You’ll need your booking reference to complete the request.
Cancelling Bookings With Thomas Cook
Thomas Cook promote themselves as one of the most flexible travel agents in the industry, so if you have booked the wrong holiday and want to change your arrangements, it should not be a problem.
To cancel a Thomas Cook booking, the firm recommends that customers make direct contact with their Customer Service Team. You can give them a call via the hotline on: 01733 224808 or use the live chat function on the Thomas Cook Customer Service webpage.
You can also use the same telephone number to amend your booking if your circumstances have changed. If you have a simple request such as changing the floor of your hotel room, use the Special request form on the website to receive a speedy response.
Thomas Cook’s Social Media Presence
Thomas Cook have an active profile on the major social media platforms, using them to promote their destinations, offer travel advice, respond to incidents abroad and highlight their deals. You can follow them on:
The company also maintains an informative, lively blog with stunning destination photos, guides to local attractions, food and drink advice, quizzes, competitions and much more.
Customers can also sign up for a regular e-mail newsletter on the website, which often features exclusive deals.
Booking and Managing Holidays With the Thomas Cook App
Thomas Cook have also developed a useful app for iOS and Android devices. The MyHoliday app allows you to manage your bookings, find hotel information and discover local restaurants and bars. You can download it from the iTunes Store or Google Play.
Contacting Thomas Cook
If you’d like to find out about Thomas Cook’s services or make an enquiry about a booking, reaching their customer service team is simple:
You can give them a call on 01733 224808 (24 hours a day, 7 days a week).
There is also a special helpline for bookings with Thomas Cook Airlines, 01733 224330.
If you want to raise any concerns or queries, you could also write to the company’s HQ at:
Thomas Cook Group plc
London, EC1A 4HD
However, if you simply want to know about how to order, the destinations on offer or how to cancel a booking, the Thomas Cook FAQ section should provide all the assistance you need.
Thomas Cook offer package holidays and city breaks to almost all of the world’s great destinations. With their airline and partner hotels, they can also offer low prices. All of the firm’s latest deals can be found as they are announced on the Thomas Cook HotUKDeals listings, so check regularly.