Toys R Us Deals & Sales for 2017 - HotUKDeals
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Toys R Us Deals & Discounts

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232

Disney Infinity 3.0 Star Wars Starter Pack (PS4/Xbox One/PS3/Xbox 360) £9.99 (C&C) @ ToysRus

11
£9.99 @ Toys R Us
PS4 | PS3 | Xbox 360 Ok, this is £14 trade with CeX (£15 with GAME) at the moment if you're into it. Delivery is £2.95 for orders below £29.99 if you're looking to buy online. Unlock new wor…
PS4 | PS3 | Xbox 360 Ok, this is £14 trade with CeX (£15 with GAME) at the moment if you're into it. Delivery is £2.95 for orders below £29.99 if you're looking to buy online. Unlock new wor…
mixmixi Avatar1d, 10h agoFound 1 day, 10 hours ago11 Comments
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joshtbh
Can someone link me to this thread containing similar deals as mentioned first few posts please.
Always tempted as I got the 1.0 and thought it was good idea, a d I'm assuming ifd I got a 3.0 set, I could use all 1 + 2 + 3 characters with the 3 set?
http://www.hotukdeals.com/deals/massive-disney-infinity-discounts-online-toys-r-ie-xbox-one-disney-infinity-3-0-2619631
Can someone link me to this thread containing similar deals as mentioned first few posts please.

Always tempted as I got the 1.0 and thought it was good idea, a d I'm assuming ifd I got a 3.0 set, I could use all 1 + 2 + 3 characters with the 3 set?
gavvybiggs
Could be the time for me to swoop for this for the XB1. Sounds like it is still very playable despite this server switch off business?


I don't understand why people are making a big deal out of this tbh. It's a normal game with online features. Once the servers are off it's still playable offline, even the pc version. I personally don't let me child play any online games. She's 4 and I'd rather for her to stay off the Internet society at this age.
Could be the time for me to swoop for this for the XB1. Sounds like it is still very playable despite this server switch off business?
The game is still pretty much playable offline. Not all kids are allowed to play online though, right? :p

Edited By: mixmixi on Feb 18, 2017 13:58: .
282

Massive Disney Infinity Discounts Online at Toys R Us ie Xbox One Disney Infinity 3.0 Star Wars Starter Pack £9.99 C+C (Delivery is £2.95)

37
£0.00 @ Toys R Us
Yes, i know the servers get switched off on the 3rd March, but for anyone still interested ToysRus have some cracking deals on everything Disney Infinity related online. Delivery is £2.95 but...
Yes, i know the servers get switched off on the 3rd March, but for anyone still interested ToysRus have some cracking deals on everything Disney Infinity related online. Delivery is £2.95 but...
TheRealJoycey Avatar2d, 9h agoFound 2 days, 9 hours ago37 Comments
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jemal
Cheers OP for posting this. Did click and collect this morning for the starter set and some figs, and got some more on the store shelves that weren't available or reduced on the site. Didn't quite understand infinity well enough before but at this price if nephew doesn't like it at least they make some nice ornaments.

Nephew prefers marvel rather than star wars, does anyone advise if I need to get infinity 2.0 starter set for the marvel superheroes levels?

Meant to say that you can generally buy the Playsets from cex for £1
jemal
Cheers OP for posting this. Did click and collect this morning for the starter set and some figs, and got some more on the store shelves that weren't available or reduced on the site. Didn't quite understand infinity well enough before but at this price if nephew doesn't like it at least they make some nice ornaments.
Nephew prefers marvel rather than star wars, does anyone advise if I need to get infinity 2.0 starter set for the marvel superheroes levels?

In order to play the Marvel Playsets (Avengers, Spiderman and Guardians of the Galaxy) you will need just the 2.0 disk (the base will work) but I found that it was cheaper to buy the starter kit as you get 3 characters, 2 toybox games and the disk. You can use the marvel characters within the Toybox on 3.0 or if you buy the Marvel Battlegrounds playset (which turns it into a beat-em-up game) which is also for 3.0.
Cheers OP for posting this. Did click and collect this morning for the starter set and some figs, and got some more on the store shelves that weren't available or reduced on the site. Didn't quite understand infinity well enough before but at this price if nephew doesn't like it at least they make some nice ornaments.

Nephew prefers marvel rather than star wars, does anyone advise if I need to get infinity 2.0 starter set for the marvel superheroes levels?
LondonTTB
TheRealJoycey

I assume this would be just for PC rather than consoles?
Nope, all consoles and PC!

Cool...joined reddit and requested info
TheRealJoycey

I assume this would be just for PC rather than consoles?

Nope, all consoles and PC!
90

Overwatch origins edition (PS4/XB1) £29.99 @ Toys R Us

2
£29.99 @ Toys R Us
Overwatch has finally reduced to a reasonable price again if you missed out on the Christmas prices for this.
Overwatch has finally reduced to a reasonable price again if you missed out on the Christmas prices for this.
Gamerofgames Avatar2d, 11h agoFound 2 days, 11 hours ago2 Comments
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wish I could get a decent price on a digital version for XB1 we have 2 consoles in the house.
-69

Pink petals jumperoo at Toys r us was £89.99 now £59.99

6
£59.99 @ Toys R Us
This Fisher Price Pink Petals Jumperoo is not only great fun for your baby, but it also helps to develop and strengthen your baby's leg muscles.There’s so much for baby to discover with sweet animal f…
This Fisher Price Pink Petals Jumperoo is not only great fun for your baby, but it also helps to develop and strengthen your baby's leg muscles.There’s so much for baby to discover with sweet animal f…
SarahCurcic Avatar1w, 4h agoFound 1 week, 4 hours ago6 Comments
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my wife calls this the circle of neglect
Lola2015
SkyBlu75
Lola2015
Why do they have to bring out pink versions of everything?! It's okay to put a girl in the green one.
Whats the problem?
​I don't have a problem i just don't see the point in having pink versions of everything. The normal one is neutral & they haven't made a blue one just for boys.
I've always thought this too
SkyBlu75
Lola2015
Why do they have to bring out pink versions of everything?! It's okay to put a girl in the green one.


Whats the problem?


​I don't have a problem i just don't see the point in having pink versions of everything. The normal one is neutral & they haven't made a blue one just for boys.
Lola2015
Why do they have to bring out pink versions of everything?! It's okay to put a girl in the green one.


Whats the problem?
Why do they have to bring out pink versions of everything?! It's okay to put a girl in the green one.
-50

Lego Ghostbusters Firehouse (75827) £249.99 (poss £239.99) at Toys R Us

3
£249.99 @ Toys R Us
Toys R Us currently running a price of £249.99 on the Lego Ghostbusters Firehouse. Normal price is £284.99. Not a massive saving, but does not get discounted often. In store, they will match the we…
Toys R Us currently running a price of £249.99 on the Lego Ghostbusters Firehouse. Normal price is £284.99. Not a massive saving, but does not get discounted often. In store, they will match the we…
Kalibrator Avatar1w, 12h agoFound 1 week, 12 hours ago3 Comments
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kilboy
fireman1
Holy cow. Never thought I'd see the day I needed to remortgage for a Lego house!
The best way to look at it is that it's effectively free. It won't lose it's value and will most likely go up once it's retired.
That's what I tell the wife anyway. ;)

Have to agree there, Wall-E went up from £39.99 to over £60 when the set was retired by LEGO. Just before I came out the dark ages too!
fireman1
Holy cow. Never thought I'd see the day I needed to remortgage for a Lego house!
The best way to look at it is that it's effectively free. It won't lose it's value and will most likely go up once it's retired.

That's what I tell the wife anyway. ;)

Edited By: kilboy on Feb 12, 2017 10:39
Holy cow. Never thought I'd see the day I needed to remortgage for a Lego house!
-47

Lego batman movie - 70909 toys r us £75.97 instore @ Toys R Us (via Price Match & extra £10 off with toys r us card scan offer))

9
£75.97 @ Toys R Us
This set is currently 109.99 in store at toys r us They will price match £85.97 (cheapest I found online ) Plus a further £10 off when scan your toys r us card (this weekend only) Total price…
This set is currently 109.99 in store at toys r us They will price match £85.97 (cheapest I found online ) Plus a further £10 off when scan your toys r us card (this weekend only) Total price…
keljo1001 Avatar1w, 1d agoFound 1 week, 1 day ago9 Comments
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keljo1001
Yes I actually bought it - I was surprised they price matched at that but I think it depends which member of staff you get :)

Me too I see today one pig flying
Yes I actually bought it - I was surprised they price matched at that but I think it depends which member of staff you get :)
Did you actually get this price as you I was in there yesterday and they would not price match unless big name retailer?
You did well they usually only price match large retailers who only have a high street shop with goods in stock.
Theman73
Why you don't find a website from Cuba to match


They havana many online retailers
41

Free LEGO Batman Movie Backpack when you spend £25 on Lego Batman Movie @ Toys R Us

5
£0.00 @ Toys R Us
Free Lego Batman movie backpack worth £14.99 when you spend £25 or more on Lego Batman Movie items from the items listed. One free per transaction. Your basket will automatically adjust the price of t…
Free Lego Batman movie backpack worth £14.99 when you spend £25 or more on Lego Batman Movie items from the items listed. One free per transaction. Your basket will automatically adjust the price of t…
mel143 Avatar1w, 1d agoFound 1 week, 1 day ago5 Comments
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heat previous posting not in my alerts
Already posted
already posted
Already posted!
52

Nerf Atlas XVI-1200 - Red or Blue - Toys R US £19.99 + £2.95 delivery - £22.94 @ Toysrus

2
£22.94 @ Toys R Us
These are priced at £37.99 on Smyths and I think rrp is about £44.99. Lowest I have ever seen them. Product Description Take your rivalry to the next level and go head-to-head with the ultimate…
These are priced at £37.99 on Smyths and I think rrp is about £44.99. Lowest I have ever seen them. Product Description Take your rivalry to the next level and go head-to-head with the ultimate…
WozzaX Avatar1w, 2d agoFound 1 week, 2 days ago2 Comments
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Thank you.
Perfect for firing the wifey with :{
55

FREE LEGO Batman Movie Batman vs Joker Backpack Worth £14.99 With A Purchase Of £25.00 Or More @ Toys R Us

0
£25.00 @ Toys R Us
1. Add £25.00 worth or more of the LEGO Batman Movie items and the free LEGO Batman Movie Backpack (ref: 244896) to your basket. 2. Your basket will automatically adjust the price of the free LEGO
1. Add £25.00 worth or more of the LEGO Batman Movie items and the free LEGO Batman Movie Backpack (ref: 244896) to your basket. 2. Your basket will automatically adjust the price of the free LEGO
stewkane Avatar1w, 3d agoFound 1 week, 3 days agoAdd Comment
100

Lego 75826 Angry Birds King Pigs Castle - £30.00 toys r us

13
£30.00 @ Toys R Us
found this on the toys r us website, its a great set for the money and as a retired set now its worth grabbing. i bought the set a few weeks back myself for the same price in smyths
found this on the toys r us website, its a great set for the money and as a retired set now its worth grabbing. i bought the set a few weeks back myself for the same price in smyths
chrisprior587 Avatar1w, 4d agoFound 1 week, 4 days ago13 Comments
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back to £80
anyone else received an email that the reservation was complete but no confirmation that it was ready to collect?
Back up to £79.99
Quite a few on shelf in Derby. Note that they are still £80 on the shelf but £30 if reserved. Picked mine up tonight.

Heated.

Adrian
Thanks OP, grabbed one at Stockport, there were two others waiting to be picked up there too. missed out on the smyths one as some member of staff must have poached the one i reserved! Well within the 48hour limit for pickups, thanks Cardiff staff for getting someone stuck in traffic for two hours for nothing

Edited By: Bleugh on Feb 08, 2017 19:20
690Expired

Star Wars first order tie fighter - £44.99 down from £169.99 at toysrus

56
£44.99 @ Toys R Us
Excellent price! Add to basket to get it for that price! :) ADD TO BASKET FOR THIS PRICE!
Excellent price! Add to basket to get it for that price! :) ADD TO BASKET FOR THIS PRICE!
Babbler Avatar2w, 2d agoFound 2 weeks, 2 days ago56 Comments
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Mine arrived last week, I've not unboxed it yet
aass11
I was looking for a drone
Imagine a drone this size, it's huge, you could get a newborn in there.
Babbler
Neanderthal
I've added this to the basket but it's still showing as £59.99?
Expired on Sunday at midnight... I cant expire the deal... for some reason you cant expire own deals!
Ahhh ok cheers.
Neanderthal
I've added this to the basket but it's still showing as £59.99?


Expired on Sunday at midnight... I cant expire the deal... for some reason you cant expire own deals!
I've added this to the basket but it's still showing as £59.99?
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353Expired

Talking Chewbacca Mask £13.14 plus delivery (or free C&C) at ToysRus

20
£13.14 @ Toys R Us
Thats right. Talking Chewbacca Mask for 13.14, with the current 25% off promo. Free click and collect, or 2.95 delivery Need to add to basket for this price - see this deal http://www.hotu…
Thats right. Talking Chewbacca Mask for 13.14, with the current 25% off promo. Free click and collect, or 2.95 delivery Need to add to basket for this price - see this deal http://www.hotu…
bocosrs Avatar2w, 2d agoFound 2 weeks, 2 days ago20 Comments
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This is the only thing that made Liberals smile in 2016. Poor blights.
crazylegs
Whenever I see this mask now, all I ever see in my mind is that fat munter in the car acting like a tard!
what a sad nasty person you are.!
crazylegs
Whenever I see this mask now, all I ever see in my mind is that fat munter in the car acting like a tard!


Whenever I see crazylegs in the future, I'll think "judgemental idiot acting all superior".
crazylegs
Whenever I see this mask now, all I ever see in my mind is that fat munter in the car acting like a tard!


​carpool karaoke?
Whenever I see this mask now, all I ever see in my mind is that fat munter in the car acting like a tard!
158

Star Wars Propel quad copters reduced to £149.99 from £199.99 @ toys r us!

11
£149.99 @ Toys R Us
Add to basket for this price. Cheapest they have been! £189.90 @ amazon!
Add to basket for this price. Cheapest they have been! £189.90 @ amazon!
Babbler Avatar2w, 2d agoFound 2 weeks, 2 days ago11 Comments
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I was at Star Wars Celebration last year where these had a whole hall exhibit.
Seeing the Tie Fighters in dog fights with X-wings was pretty cool. The smoke filled room certainly helped show of the laser fire etc.
Having read some reviews, I don't think this price is too bad. £100 and I'll bite though.


Quick only 4 left! ;)
as a drone yes, expensive. but it's more of a collector's piece. Box is handmade. has led lights and music play when you lift lid.
Surely people who buy these won't even want to fly them through fear of breaking so it may as well be a static model.
And I am fairly sure companies don't base the cost of their products on the price of the components. That would be silly. They base it on what they think people will pay.
90

25% off selected Star Wars / Moana / Frozen toys @ toysrus (some discounted more) - Includes quadcopters!

7
£0.00 @ Toys R Us
Special promotion at TRU at the moment. Some good prices there with the discount :) Note: Prices shown DO NOT include discount... add to basket to get extra 25% off! Includes the star wars quad…
Special promotion at TRU at the moment. Some good prices there with the discount :) Note: Prices shown DO NOT include discount... add to basket to get extra 25% off! Includes the star wars quad…
Babbler Avatar2w, 2d agoFound 2 weeks, 2 days ago7 Comments
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yes in store too, only till Sunday.

Edited By: Craiglights on Feb 04, 2017 01:53: add extra info
m0nkeymrs01
is this instore as well?
I think so yes.
is this instore as well?
Amazing price for Tie fighter. Just ordered
Star wars quads:

Quads

Add to basket and get them for £149.99!!
718Expired

Free Lego Batman Emmet's Bat-Car model @ Toys R Us (February 11th, 11-1pm)

29
£0.00 @ Toys R Us
Free Lego build at All Toys R Us stores* on February 11th, 11-1pm. (*Except the Swansea store. Have you seen it recently, no reason to even trade). http://blog.toysrus.co.uk/store-events/lego-batma…
Free Lego build at All Toys R Us stores* on February 11th, 11-1pm. (*Except the Swansea store. Have you seen it recently, no reason to even trade). http://blog.toysrus.co.uk/store-events/lego-batma…
FantasyDeals Avatar3w, 1h agoFound 3 weeks, 1 hour ago29 Comments
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gaz127
will i be able to go make it and take it home to my imaginary child or do you have to actually turn up with a physical human being
I have built 5 mini lego millenium falcons instore and im 26 i took all 5 home with me :)
TabbyBoy
Not giving much away, are they? Due to the poor service and 8-week refunds with TRU, my friends will NEVER shop there again. This is the only retailer with WORSE packing/shipping than Argos!
Cooling added!

Agreed. I remember one time i bought a present for my son - a metal and plastic lorry. I went into the carpark and son took it out of the ridiculous over the top packaging but it was already broken. Went back to the store to return it (about 5 mins after buying it) and they wouldnt refund or exchange it. In the end i threatened legal action if they didnt exchange it, quoting the sale of goods act as the item was "not of merchantable quality". They exchanged it in the end, no apology. I have not shopped their since.


Edited By: royals on Feb 10, 2017 13:24
will i be able to go make it and take it home to my imaginary child or do you have to actually turn up with a physical human being
JustNoticed
Is the time right? Says 1-3pm here but 11-1 in the link. Don't want people to miss out!
Yeah, thanks for the update. :)
Is the time right? Says 1-3pm here but 11-1 in the link. Don't want people to miss out!
95Expired

mam baby set at Toys R Us for £19.99

2
£19.99 @ Toys R Us
Great price for a set with great reviews: This fantastic value Mam Anti-Colic Bottle Starter Set includes 8 anti-colic baby feeding bottles with an ultra sensitive valve on the base to assure a con…
Great price for a set with great reviews: This fantastic value Mam Anti-Colic Bottle Starter Set includes 8 anti-colic baby feeding bottles with an ultra sensitive valve on the base to assure a con…
asp4883 Avatar4w, 2d agoFound 4 weeks, 2 days ago2 Comments
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Least amazon show the pic of what you actually get unlike cheeky toys r us https://www.amazon.co.uk/gp/aw/d/B00X61R0BW/ref=mp_s_a_1_2_a_it?ie=UTF8&qid=1484959537&sr=8-2&keywords=mam+anti#immersive-view_1484959564527
59

Transformers Generations Titans Return Voyager Class Figure - Diac & Optimus Prime - £14.99 (+£2.99 delivery if order <£30) @ Toys R Us

0
£14.99 @ Toys R Us
Some decent deals for transformers here, although only a few available for delivery. Also got Transformers Generations Titans Return Deluxe Class Daburu and Autobot Twinferno http://www.toysrus.co.u…
Some decent deals for transformers here, although only a few available for delivery. Also got Transformers Generations Titans Return Deluxe Class Daburu and Autobot Twinferno http://www.toysrus.co.u…
TheBiggestLie Avatar1m, 13h agoFound 1 month, 13 hours agoAdd Comment
78

Toys R Us - Wookiee Gunship Lego 75084 £39.96 instore

5
£39.96 @ Toys R Us
Not that you can buy it online on their site but it's the usual, check your local branch. Reduced from 59.96 to39.96 good price considering the set is now retired and only on secondary market now.
Not that you can buy it online on their site but it's the usual, check your local branch. Reduced from 59.96 to39.96 good price considering the set is now retired and only on secondary market now.
cheesefactortoys Avatar1m, 18h agoFound 1 month, 18 hours ago5 Comments
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Sydenham had some if anyone in reasonable distance needs one can hold for you
what a **** idiot
I'm going back tomo to pick them up lol
cheesefactortoys
glovermark
Where is your local please?


Se London


​lol could still be about ten different stores.
glovermark
Where is your local please?


Se London
69

Half price on massive Animal Alley soft toys eg 39" hippo was £29.99 now £14.99, 96" jumbo caterpillar was £49.99 now £24.99 more in thread @ Toys R Us

0
£0.00 @ Toys R Us
Everyone has to have one massive soft toy - mine was a Sebastian crab from the little mermaid! Toys R Us have lots of massive Animal Alley soft toys for half price. Free click and collect to store or
Everyone has to have one massive soft toy - mine was a Sebastian crab from the little mermaid! Toys R Us have lots of massive Animal Alley soft toys for half price. Free click and collect to store or
emribena Avatar1m, 1d agoFound 1 month, 1 day agoAdd Comment
87

pj masks toys pre order - available from 4 Feb - from £7.99 @ Toys R Us £6.99

4
£6.99 @ Toys R Us
I hope this helps someone
I hope this helps someone
strawberryeight Avatar1m, 3d agoFound 1 month, 3 days ago4 Comments
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they're actually really fun. My 4 year old got the vehicles and hq for Christmas as grandparents live in the US. They've been a big hit. surprisingly not particularly marked up here compared to dollars price.
I adore PJ Masks but these toys look dull and boring and cheap. Should be half these prices. Was going to get some for the sprogs birthday I think I will pass.
Same price as argos and more options.
Cheaper at Argos. Prices start from £6.99 Argos - PJ Masks

Toys R Us – Six Decades of Delighting Children


Toys R Us has a long history of providing toys, bicycles, clothing, and other items aimed at all children, from babies to teenagers. The American company that became Toys R Us opened its first store in 1948 in Washington DC, and quickly evolved from focussing on goods for babies to providing toys for children of all ages. The company's mascot is Geoffrey the Giraffe and first appeared in 1957. Today the company is the largest retailer in the world specialising in toys. The British Toys R Us stores and website are wholly owned by the American parent company, Toys R Us, Inc. which is based in the American state of New Jersey. The British company has its headquarters in Maidenhead, Berkshire.


Toys R Us: Storefinder and Online Shop


Toys R Us has 81 stores located throughout Britain. There's a handy Store Finder on the website which has a searchable map that allows customers to look for stores situated between 5 and 100 miles away.



The company has an extensive and comprehensive online shop stocking all of the various ranges available instore, at toysrus.co.uk.



toys r us shop store

Product Range and Top Brands at Toysrus.co.uk



The company's webstore www.toysrus.co.uk allows customers to choose how they would like to shop. There are a series of options on the website's homepage which allow customers to search by age, brand, toys, learning toys, kid’s room, outdoor and sports.



Among the many leading brands featured on toysrus.co.uk are:

The online shop also features a special section for the little ones called Babies R Us.

toys r us babies r us


Deals from Toys R Us



Toys R Us has deals available online throughout the year on their Special Offers and Clearance sections.


The company also offers money-off deals on both Black Friday and Cyber Monday before Christmas each year and big discounts are possible in their January sales.

Dates of all of these events are listed in their regular newsletter. Customers can sign up for the Toys R Us e-mails on their website.

Toys R Us has its own loyalty card, the Toys R Us Gold Card, which allows customers to collect points on each purchase, with 1 point gained for every £10 spent. These points are collected into money-off coupons, to be redeemed either instore or online, twice a year. Gold Card members also receive dedicated e-mails which feature exclusive offers.



Ordering Products on Toysrus.co.uk



There is no requirement to register as a customer when shopping at toysrus.co.uk. Simply click on "Checkout as Guest" and all customers need to do is provide an address for delivery and proceed to payment. The company notes that should you wish to register, checkout will be faster when shopping in the future. Those customers who do register also have the option of receiving the company's regular e-mails which list offers and the dates of sales. Gold Card customers have the advantage of advance notice of sales and special promotions by e-mail.



Toys R Us – Accepted Payment Methods



Toys R Us accepts Delta, Electron, MasterCard, Maestro and Visa cards as payment, but not American Express. Toys R Us also accepts PayPal as payment for all goods. 

The company has an instalment payment option, available for shopping in the physical stores only.



Customers can:

  • Select the goods they wish to buy instore.
  • Pay a 20% deposit.
  • Pay the remaining amount over 4-12 weeks.
  • Pick up the goods instore once the full amount is paid
.


Toys R Us Shipping



Toys R Us offers free standard delivery on all orders totalling over £29.99. For orders below this amount, the charge for standard delivery is £4.95. 

Orders placed by 12 noon can be delivered the following day, with this service costing £8.95 on all orders, whatever their value. The company aims to deliver within four days, while some rural locations may expect a wait of up to 8 days for delivery.



There is a useful "named day" shipping option available for weekday deliveries, costing £6.95. Specifying a Saturday delivery costs £9.95.
 
Toys R Us also offers a free "Click & Collect" service, with products available in an hour. Therefore, customers are asked to click on "Available for Click & Collect" on the product page or click on "Select a Store".

toys r us online shop



Cancellations and Returns at Toysrus.co.uk



Toys R Us accepts returns within 14 days of delivery. All items, whether bought instore or online, can be returned to any Toys R Us shop during this period.



In addition, items valued under £50 and weighing less than 2 kg can be posted free of charge using this address:



  • Toys R Us

    Returns Department

    Freepost RTHT-LXHA-KCHA

    Richardson Way

    Cross Point Business Park
    
Coventry, CV2 2TA
    United Kingdom



Products must be in their original packaging and with the original delivery note.

For items valued over £50 and/or weighing more than 2 kg, customers need to have an official Toys R Us Returns Authorisation Code. This can be obtained by filling out the relevant form on the "Contact Us" page. The company will then inform customers of the correct procedure.



Toys R Us on Social Media


Toys R Us has a comprehensive social media presence. The company can be found on:

Toys R Us Apps



Toys R Us has an app available for both iPhone and Android which allows customers to search for physical stores and their opening times, as well as to shop from the full Toys R Us stock. The app also allows shoppers to see reviews from those who've bought products in the past.


The app is available for Download for iOS and Android devices.


Contact Toysrus.co.uk



Toys R Us has a central telephone number for all customer inquiries, whether about products bought instore on online. The number is 08457 869778. This line is staffed from Monday to Friday between 8.30 am and 5.30 pm.



General e-mail enquiries can be made to ukcustomerservices@toysrus.com

.

Gold Card customers have their own number to call, also staffed Monday to Friday between 8.30 am and 5.30 pm. The number is 0845 3677878, and Gold Card customers can e-mail goldcard@toysrus.co.uk 
.

All customers can, if they prefer, also write to Toys R Us. There are two addresses. 

For enquiries about items bought instore, the address is:

  • 

Customer Service
    
Toys R Us Ltd

    Maidenhead Office Park
    
Maidenhead, SL6 3QH
    United Kingdom



Customers who have an inquiry about online purchases can write to: 


  • Toys R Us Customer Service
    
Unit 1, Follingsby Park

    Gateshead

    Tyne and Wear, NE10 8HQ
    United Kingdom



Toys R Us also has a fax number for inquiries about online purchases. This number is: 0191 4168551.

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