upto 30mb broadband, £60credit, £120 quidco, free installation, 6 months half price + Phone @ Virgin media - HotUKDeals
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Up to 30Mb broadband
Broadband XL just got even faster! We've increased download speeds from up to 20Mb to 30Mb. We’ve even dropped the price, so it's not only faster but cheaper too – what are you waiting for?




Unlimited1 downloads
Free internet security2
Free Virgin Media Super Hub wireless modem router3
No need for a BT line
Unlimited4 weekend calls to UK landlines and Virgin mobiles if you take a Virgin phone line
6 months half price
Free standard installation
£60 bill credit when you buy online
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khan102 Avatar
5y, 10m agoFound 5 years, 10 months ago
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#1
Right, time to give them a ring and see what they will do. Supposedly, those of us on 20mb will have to pay £35/£80 for the new super hub thing come round the free upgrade to 30mb...
#2
New customers only I guess. And this 30mb increase will probably take some time to be available everywhere.
#3
Betas
Right, time to give them a ring and see what they will do. Supposedly, those of us on 20mb will have to pay £35/£80 for the new super hub thing come round the free upgrade to 30mb...


The Super Hub is free if your willing to sign-up to another 12 month contract. Otherwise it's cheaper to just buy a new router yourself.
#4
its £30 one off activation cost for upgrading from 20mb to 30mb and you will get free super hub
#5
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).
#6
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).
#7
I had 50mb with the new modem but nothing else then reduced to 10mb and kept the modem just asked about this and I do not have to pay the install charge as I already have the recommended modem as said I already have the modem. The charge is to pay more an engineer to come and fit the new all in one modem/router. If you have the NEW style modem tell them and they will not charge you the fee.
#8
rehydrated
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).


how will i benefit from this deal on broadband only, I'm currently on 10mb crappy broadband with no phone or TV and being over charged £19 a month and im out of contract.

I'm forever throttled too as the miss likes watching BBC Iplayer (I currently get crap service for what I pay) especially considering their was no such thing as throttling when I first took the service out. I currently get restricted on my supposed unlimited account everyday now and I only use the service for what they advertised it to be used for.

Grrrrrrrrrrr

Whats this new super modem/router thing? is it managed? does it support VPN, DynDNS, VLAN? how many ports does it have?

I don't want more than 12 months contract!!!!

I prefer the idea of going back to having a BT line as you have more broadband provider options, virgin have monopolised cable.
#9
JABWootton
I had 50mb with the new modem but nothing else then reduced to 10mb and kept the modem just asked about this and I do not have to pay the install charge as I already have the recommended modem as said I already have the modem. The charge is to pay more an engineer to come and fit the new all in one modem/router. If you have the NEW style modem tell them and they will not charge you the fee.


Virgin dont usually charge you if you are happy to set it up yourself anyway, thats pretty normal; they normally just send you out a install pack with instructions, equipment and cables.
#10
Dont count on quidco too they unfortunately seem pretty useless
2 Likes #11
I think the only 12mth contract is the Broadband only ^^

"How will I benefit on broadband only?" - Use Skype or Sipgate for your phone calls, and your mobile of course. Buy a cheap freeview box, DL all the stuff you want to watch =D
1 Like #12
rehydrated
I think the only 12mth contract is the Broadband only ^^

"How will I benefit on broadband only?" - Use Skype or Sipgate for your phone calls, and your mobile of course. Buy a cheap freeview box, DL all the stuff you want to watch =D


Already have all of the above.. :p
1 Like #13
Andi Keane
Dont count on quidco too they unfortunately seem pretty useless


Quidco are a con man, I don't waste my time lining their pockets. They are well unreliable at paying out and its always when I happen to be spending hundreds, without fail.

I guess i'll just stick to the quality discounts on here and settle for that.
#14
Seems a good deal assuming quidco pay out, whats the throttling like on the 30 meg service?
#15
I am on the XXL 50meg service and want to downgrade to the 30meg as I am not sure it makes much difference for my needs which are mainly gaming, not video streaming. I am out of contract with Virgin now and I certainly don't want to pay any more activation or new modem fees.

I will ring them for a straight downgrade and if they refuse simply join BT Infinity. Then I can benefit from the new customer only deals when I come back to them in 12-18 months.

Anyone else downgraded with Virgin to save a tenner a month?
1 Like #16
Let me know how you get on with that, I have the 50Mb and a phone line and TBH just the 30Mb would do without a phone.

EDIT: I currently pay £43 a month for 50Mb and a phone line, as a new customer I'd pay £22 for 30Mb and a phone for 6 months, then £31.50 and get £40 credit, so def worth it. Can I cancel then re-order in my flatmates name?

Edited By: tek-monkey on Feb 02, 2011 10:33: more info
#17
I'm currently out of contract with Virgin so am just paying £31 per month for 20mbit + phone + tv. Unfortunately, they told me that if I want to upgrade to this 30mbit speed then it will start me another 12 month contract :(
#18
My **** D-Link router I got with Virgins 50Mb service keeps crashing. Can I call up and get this new Virgin Super Hub?
#19
emJayO
I'm currently out of contract with Virgin so am just paying £31 per month for 20mbit + phone + tv. Unfortunately, they told me that if I want to upgrade to this 30mbit speed then it will start me another 12 month contract :(


You seem to be already be on a good deal, you might lose your discounts if you change.
#20
VM only good if you dont download a lot and dont use their phone service. Phone charges are higher than BT (in fact VM are the most expensive landline phone provider in the UK).
#21
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.
#22
Andi Keane
Dont count on quidco too they unfortunately seem pretty useless

Really? I got Virgin Media installed 18 months ago and got £150 back from quidco... :o)
Granted I had to wait 3 months to get it.... but they paid up...
#23
weiran
My **** D-Link router I got with Virgins 50Mb service keeps crashing. Can I call up and get this new Virgin Super Hub?


Are the new super hubs not the same thing?
#24
rehydrated
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).

If you're a new customer it actually works out cheaper per month going for a phoneline/BB package.

Phone & BB £26.18 a month (over 18 months)
Just BB £30.58 a month (over 12 months)
#25
What happens if it's signed up in your name and you cancel and then your wife signs up in her name? Does that work?
#26
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.


Would the old modem work once ur upgraded to the 30mb service? ie bin the super hub and continue using existing network equipment
banned#27
Postcard
rehydrated
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).


If you're a new customer it actually works out cheaper per month going for a phoneline/BB package.

Phone & BB £26.18 a month (over 18 months)
Just BB £30.58 a month (over 12 months)

true but just make sure you never use the phone line as their rates are sky high. I use a mobile for outgoing calls as half the cost
#28
robahu
What happens if it's signed up in your name and you cancel and then your wife signs up in her name? Does that work?
even you can cancell and order with your own name again, i did that it works
banned#29
robahu
What happens if it's signed up in your name and you cancel and then your wife signs up in her name? Does that work?

no
banned#30
khan102
robahu
What happens if it's signed up in your name and you cancel and then your wife signs up in her name? Does that work?
even you can cancell and order with your own name again, i did that it works

but how long did you have to wait before virgin classified you as a new customer?
#31
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.

Do you mean that they won't let you tweak the router settings? There's no problem with using your own network behind the router, it's what I'm doing now, with the modem linked to my own router, then my router providing wireless and an ethernet link to a 16 port unmanaged switch which looks after the wired network to all the computers.
#32
beara
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.


Do you mean that they won't let you tweak the router settings? There's no problem with using your own network behind the router, it's what I'm doing now, with the modem linked to my own router, then my router providing wireless and an ethernet link to a 16 port unmanaged switch which looks after the wired network to all the computers.


The new hubs have the cable modem and a router integrated into one unit. Unfortunately, from what I've been reading so far, it's not possible to place this into bridge mode. There have been rumours that VM will release a new firmware to correct this, but in the meantime, if you wanted to use your own router, you'd have to double-NAT them, which is far from ideal!
#33
Hmm, wonder if they'll let me keep my old 20mb modem then?
#34
beara
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.


Do you mean that they won't let you tweak the router settings? There's no problem with using your own network behind the router, it's what I'm doing now, with the modem linked to my own router, then my router providing wireless and an ethernet link to a 16 port unmanaged switch which looks after the wired network to all the computers.


Oh so how do you do that then take a feed from your Virgn router into your own router then use that to forward requests back to the virgin router?

Cheers
#35
csiman
robahu
What happens if it's signed up in your name and you cancel and then your wife signs up in her name? Does that work?

no

Thank you for the answer.

How do you know? Have you tried this? Does it say this online somewhere?
#36
Good deal. I live a long way from my BT exchange and could only receive around 2.5MB download before moving to Virgin. They may have crap Customer Service based in foreign call centres, but so does BT, Sky, Talk-Talk and just about every other non-Yorkshire based broadband provider.

Virgin;s broadband is however very very good. I have their 50MB service which provides a true 50MB download and 5MB upload, all of the time, with no traffic shaping or restrictions whatsoever. My router currently shows an uptime of 122days.
1 Like #37
spectre
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.


Would the old modem work once ur upgraded to the 30mb service? ie bin the super hub and continue using existing network equipment


That depends. If your old gear supports 50mb (and by inference 30mb) then it should be fine, you can phone up VM and ask them to allow you to continue to use your old equipment. If it doesn't support 50mb, then you would need the new "Super hub". Afaik the super hub has no official ability to act as a pure modem and allow you to use your own networking gear. You have to mess around setting your own router as a DMZ on a different subnet and so on (there's post about it on the virgin media community site). It's certainly not ideal at least.
1 Like #38
FatalSaviour
beara
FlamingBee
The new virgin media hubs cannot be used as a standalone modem. They are also quite shoddy (at least the one I have for my 20mb is -- it's a combined router/modem). The firmware is quite bad and is not updated regularly. There have been a significant number of complaints. Virgin do not allow you to use your own networking gear with these hubs, so if advanced routing features are important to you then make a note of this before you do anything.


Do you mean that they won't let you tweak the router settings? There's no problem with using your own network behind the router, it's what I'm doing now, with the modem linked to my own router, then my router providing wireless and an ethernet link to a 16 port unmanaged switch which looks after the wired network to all the computers.


The new hubs have the cable modem and a router integrated into one unit. Unfortunately, from what I've been reading so far, it's not possible to place this into bridge mode. There have been rumours that VM will release a new firmware to correct this, but in the meantime, if you wanted to use your own router, you'd have to double-NAT them, which is far from ideal!


Yes, this is exactly the case. More information on the bodge fix can be found here http://community.virginmedia.com/t5/Up-to-50Mb-broadband/New-Super-Hub-Randomly-Disconnecting-Wireless-Devices/m-p/269063 .
#39
thanks for the replies FlamingBee, ive allready ordereed but if my old router with dyndns and other bits carnt be used then ill go back to what i was 20mb
#40
Postcard
rehydrated
I got this deal yesterday. Better to go for just the 30mb and not the phone. It is cheaper and only a 12 month contract. If you have already had NTL/Virgin in your property, you don't need a "new instal" at £40 or whatever they are charging. I am getting all my new gear couriered for free (don't pay installation fees, or courier fees).


If you're a new customer it actually works out cheaper per month going for a phoneline/BB package.

Phone & BB £26.18 a month (over 18 months)
Just BB £30.58 a month (over 12 months)


Just BB is incorrect...

£23.50 for 3 months = £70.5
£28.50 for 9 months = £256.5
Total for 12 months = £327.

That's £27.25 a month without the £40 online discount and £23.92 with the £40 discount online.
Where did you get £30.58 a month? Even the highest monthly payment within the 12 month contract is £28.50, how can you average to a higher figure?


Edit.... I presume you are adding a £40 installation charge....

Edited By: Xian on Feb 02, 2011 11:58

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