VIRGIN 2MB Broadband 12 months @ £9 - HotUKDeals
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VIRGIN 2MB Broadband 12 months @ £9.00

seaniboy Avatar
8y, 5m agoFound 8 years, 5 months ago
^ as above :)

no landline required!!!!!!
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seaniboy Avatar
8y, 5m agoFound 8 years, 5 months ago
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#1
no landline required but only if you are in a cabled area!
#2
I have had multiple problems with virgin and, although cheap, I wouldn't describe it as good value. E.g. dropped connections (requiring reboot of modem) muliple times per week. Customer service is not great, it took me about 4 months of complaining to get my £50 for "refer a friend" - well they actually gave me £40 but can't be bothered to try to get the other £10.
#4
Anyone considering moving to virgin media should be aware of their new policy on filesharing & their new agreement with the bpi http://arstechnica.com/news.ars/post/20080606-uk-isp-bows-to-record-industry-to-send-p2p-warning-letters.html

Let the onslaught of moral comments begin:whistling:
banned#5
Why are people voting this cold?
If you are going to vote cold at least tell everyone where can you get broadband with no landline for less than £9 a month?
#6
we always have trouble they will offer us a deal but still charge full price in the next bill just a load of hassle cheap tho if they get ya bill right
#7
its nots that get for cheaper but braodband sucks with them. Not worth a penny a month
#8
i live in a cabled area, and they used to charge me 18 quid in contract till recently until i told i am ready to quit after contract when they gave me 10 quid /mth, the speed were never 2 Mbps as claimed, would say its better to have free with sky than pay 18 or even 10 and never get the speeds.

Worst part of their 3 for 30 is they give basic services of TV in that and when you say u want the next package i.e.XL they break the 30 pound and charge everything individually so broadband goes to 18 quid straight away and once you are in contract you have no options. a service provider who uses you like this should never be trusted.

Further its good to have individual contracts with different vendors for differrent services rather than one, once virgin knows u r with them in contract for all they suck out as much as possible in 12 mths.
#9
danmc
Anyone considering moving to virgin media should be aware of their new policy on filesharing & their new agreement with the bpi http://arstechnica.com/news.ars/post/20080606-uk-isp-bows-to-record-industry-to-send-p2p-warning-letters.html

Let the onslaught of moral comments begin:whistling:


The threat of getting sued might be influencing Virgin to try to stop their customers from breaking the law. There is little excuse for downloading illegal music these days, so why should your ISP not permitting it be an issue?
#10
No problems for me. Had BB for 16 mths now. Only gone down twice and that was due to problem in the whole area.

I even got a reduction down to £4 per month for the 2mb service when I completed 12 mths !!
banned#11
amithanda
i live in a cabled area, and they used to charge me 18 quid in contract till recently until i told i am ready to quit after contract when they gave me 10 quid /mth, the speed were never 2 Mbps as claimed, would say its better to have free with sky than pay 18 or even 10 and never get the speeds.


It's not free with sky though is it?
For a start you need a bt line which is about £10.50 a month, so instantly more expensive for someone not wanting a landline.
#12
Added heat, the reliability of my Virgin broadband has been superb, can't fault it, have had problems getting my refer a friend though, did the referral in December but still haven't got the £50, have been phoning them once a month since March and each time they say that they will pay it in the next payment run.
banned#13
Money Spinning
Added heat, the reliability of my Virgin broadband has been superb, can't fault it, have had problems getting my refer a friend though, did the referral in December but still haven't got the £50, have been phoning them once a month since March and each time they say that they will pay it in the next payment run.


The sales staff don't like adding refer a friend to accounts.
Ring customer services and speak to a manager, you'll need the customer account number for the person you recommended, they should sort it out for you there and then.
Normal customer services won't want to add it as if they go over a certain amount of credit per week they have to explain why.
If that fails go to retentions, they should add it for you.
#14
Cheers, I always call 150 to sort it out but if it's not paid this month I will do as you advised (I have already given them the customer account details of the person I referred).
#15
I've had this broadband service since it was first launched (when the company was still telewest, and the highest speed available was 512), thanks to free upgrades I'm on the 4mb package and very rarely have problems, always get the advertised speeds.

I admit, customer service is ****, always has been, but I've very rarely had to call.
#16
martins_uk
The threat of getting sued might be influencing Virgin to try to stop their customers from breaking the law. There is little excuse for downloading illegal music these days, so why should your ISP not permitting it be an issue?


My problem is a film can get released on DVD before its even in the cinema over here and also that i have to wait for my tv for ages considering the internet has linked the world i do think release dates should be universal worldwide :whistling:

So as i dont like not being free on the internet what are the good offers for the other internet providers?
banned#17
jamhops
My problem is a film can get released on DVD before its even in the cinema over here and also that i have to wait for my tv for ages considering the internet has linked the world i do think release dates should be universal worldwide :whistling:

So as i dont like not being free on the internet what are the good offers for the other internet providers?


What makes you think you won't get caught if you use another provider?
#18
barge pole and wouldn't touch

come to mind, no matter how cheap

and it will get cheaper the more people avoid them - they deserve it
#19
when this was ntl the broadband was brilliant ! download was truly unlimited 24 hours a day (not that i downloaded that much but it was there if i wanted to) but since they rebranded to virginmedia they are a ruthless, lying scumbag of a company.

I am on 4mb package and they are implementing limits to your download speed if you download a demo of xbox live or one of the map packs for your xbox 360 games they will throttle you speed by 50% if on 2mb or 75% if on anything other package 4,10 or 20 mb between the hours of 10am to 3pm and 4pm to 9pm and if you upload a certain amount between 3pm to 8pm they throttle your upload speed by the same ratios.
Not to mention downloading a HDef film from xbox live will probably get you banned from their network since there between 4.5gb and 6gb.

Bloody disgusting when you consider they are still packing people on to these packages and punishing longstanding current users.

This company is going downhill quickly avoid like the plague they use dishonest working practices.

They are trialling 50mb broadband at the moment but I ASK YOU WHY ARE THEY BOTHERING you dont need 50mb download speeds to browse the web do you ? nor do i suppose you need 2,4,10 or 20 mb download speeds either if all your gonna do is browse the web.

I am just wondering wether i should take them to court over this but to be honest i wouldn't know the first place to start so i'll probably leave them after 10 years of mostly terrific service.

http://www.virginmedia.com/images/traffic-management-table-.jpg
#20
I have been with Telewest, now Virgin for 3 years. Telewest gave full speed 24hrs but since it is Virgin I only get 2MB from 1am to 4pm then down to below 1MB between 4pm and 1am (on a 2MB connection for £10 per month). Breakdown is almosy zero, so if you are happy with those speed I'd recommend the service.

I should also mention that download speed maybe limited but amount is truely unlimited. You need to take this into consideration when comparing services.
#21
danmc
Anyone considering moving to virgin media should be aware of their new policy on filesharing & their new agreement with the bpi http://arstechnica.com/news.ars/post/20080606-uk-isp-bows-to-record-industry-to-send-p2p-warning-letters.html

Let the onslaught of moral comments begin:whistling:


42 days imprisonment without charge! Electronic passports with iris print (and possibly DNA information)! ID cards with ALL your personal details! Taping telephone and Intenet without a Court order!....... And you are concerned about filesharing????????? LOL.
#22
pet2000
42 days imprisonment without charge! Electronic passports with iris print (and possibly DNA information)! ID cards with ALL your personal details! Taping telephone and Intenet without a Court order!....... And you are concerned about filesharing????????? LOL.


Lol if I was a criminal or a terrorist I would be very worried. Since i'm not, I'm not bothered.
#23
Virgin has been great for me. Value for money and very reliable.

Voted hot - I guess it depends where you live. If you live in East London like me, then this is a great deal... Maybe folks should say where they live when voting this particular deal hot or cold, so that potential purchases will be better informed
#24
colinsunderland
What makes you think you won't get caught if you use another provider?


Apart from the fact that i dont d/l on VM anyway i am saying i would rather not have my trafic useage monitored and i know others dont check and limit you, ALSO JUST TO POINT OUT TO YOU IT ISNT JUST ILLEGAL BANDWIDTH USAGE ITS BBC IPLAYER TOO AS THEY HAVE MADE SPEEDS THAT THEY EXPECTED NO_ONE TO USE AND COULDN'T ACTUALLY SUPPORT THEM AND NOW ARE HAVING THE PROBLEMS!

This introduction is just to try and take some of the data off there straining lines so yes other providers are better

oh and also there CS suck i had to argue with them once about what the buttons on the front my NTL box did and i was the one pressing the buttons not the person in the other country (oh and that person hung up on me says it all)!
#25
Voted hot from me. I've got the 20Mb broadband and it's brilliant. The only whingers are those caught by the traffic management rules who repeatedly bleat like hell in the newsgroups that their Linux distros are crawling (yet neglect to mention the 10GB of films, porn, mp3s and games they download each and every day).

If you're 'normal' then Virgin is probably the best ISP around (and with my work, I sample lots of the competition). If you're a torrent leech then it's probably better to avoid them - but then where else are you going to go that's not got (or going to get) more stringent regulation?

The customer service is random (down to the person on the end of the phone) but I only call them maybe once a year at most. The phone is always 100% too. The only issue I have with them is their lack of a plan with HD TV channels and is the only aspect that would get me looking at the competition.
#26
We got 3 for £20 in Nov07. No problems to date with service or billing. Speed often runs at just over 2MB/S
#27
danmc
Lol if I was a criminal or a terrorist I would be very worried. Since i'm not, I'm not bothered.


ARE YOU SERIOUS?????
#28
Since VerminMedia took the helm the service has been **** to say the least. Customer service is naff and it takes ages for them to fix it. Have had 4 major faults in my area in 4 months including one total loss of all services for 24 hrs. I have been with the company since the start -13 years - but surely the way they are throttling services is completely illegal. I never signed up to that agreement - did anybody else?
#29
I've had Virgin now for the last two years, it went down quite alot in the first year and the landline rarely worked but I have unplugged the tv box as it was interferring with my tv, might change over to this though as I only use the landline for 0845 and 0870 numbers - saving around £20.00 a month then
#30
Customer Service is a bit shoddy, but to be honest I rarely have to call them. I shell out £14 a month for 2meg and even though that may be a bit to pay, I've had little or no problem with the service - after a few teething troubles - and so will stay put for now.

There may well be better deals but I can't be Rolfed with transfering to another firm who might be better or worse... If it ain't broke...
#31
Dilbert

The customer service is random (down to the person on the end of the phone) but I only call them maybe once a year at most. The phone is always 100% too. The only issue I have with them is their lack of a plan with HD TV channels and is the only aspect that would get me looking at the competition.


That HDTV aint going to be comming anytime soon as it canbe supported by the lines and current system inplace along with the internet which can be supported and the overhaul is to expsenive,
#32
I have to admit that stradling the internet pi**es me off, we've a 20MB connection and it's never been clocked at more than 8MB and it's checked quite a lot.

If both me and 1 of my housemates want to play xbox live at the same time our connection gets straddled and it's not really worth using once the limitations kick in, there are a million reasons why somebody may go over the daily d/l that do not involve illegally downloading.

I think if you pay for a 20MB connection it's because you know what you're doing and what you need and they should not be allowed to curtail you for using your own connection.

I would have to agree there is little to no point installing fibre optic cable networks in new houses if they are going to limit your speeds to 1MB once your usage has clocked 6GB, in all fairness, 6GB does not go very far this day hence why you can buy 1TB drives.

If virgin offer these huge connections they should deal with the usage demanded and quit b*thching all the time.
#33
Dilbert
Voted hot from me. I've got the 20Mb broadband and it's brilliant. The only whingers are those caught by the traffic management rules who repeatedly bleat like hell in the newsgroups that their Linux distros are crawling (yet neglect to mention the 10GB of films, porn, mp3s and games they download each and every day).

If you're 'normal' then Virgin is probably the best ISP around (and with my work, I sample lots of the competition). If you're a torrent leech then it's probably better to avoid them - but then where else are you going to go that's not got (or going to get) more stringent regulation?

The customer service is random (down to the person on the end of the phone) but I only call them maybe once a year at most. The phone is always 100% too. The only issue I have with them is their lack of a plan with HD TV channels and is the only aspect that would get me looking at the competition.


Just out of interest, can you tell me what a 50mb connection (or 20mb come to that) might be used for?..
banned#34
ms2005
I have to admit that stradling the internet pi**es me off, we've a 20MB connection and it's never been clocked at more than 8MB and it's checked quite a lot.


If you have never had more than 8mb on a 20mb connection then it's likely a fault. How are you testing your speed?
You sould give tech support a ring (during the day if possible to avoid the indian call centres) and get the noise levels checked. It might also be that your modem isn't up to it if you have had it a while.
#35
pink thing
Just out of interest, can you tell me what a 50mb connection (or 20mb come to that) might be used for?..


Streaming, downloading from itunes movies, xbox 360 demos/movies, iplayer, 4OD, multiple users any number of things really!!
#36
colinsunderland
If you have never had more than 8mb on a 20mb connection then it's likely a fault. How are you testing your speed?
You sould give tech support a ring (during the day if possible to avoid the indian call centres) and get the noise levels checked. It might also be that your modem isn't up to it if you have had it a while.


hmm I'll give them a ring but one of my housemates friends works in their tech support and he said from there end everything is set up just fine.

Test using [url]www.speedtest.net[/url] or anything of similar nature
Upload speeds are not too bad, i think it's supposed to be 750 and clocks around 650 but download it really never does go over 8MB

I read something in the gedget magazine the other week which outlined how much loss you get on VM lines, i.e. the lower the package the more likely you are to actually get anything near it and the 20MB apparently runs around 10MB on average.

I think it's more a poor service from VM than anything wrong with the line.

The modem is just the standard one we got when they installed it about 9 months ago
#37
ms2005
Streaming, downloading from itunes movies, xbox 360 demos/movies, iplayer, 4OD, multiple users any number of things really!!


But as already mentioned..a couple of hours of any one of those results in Virgin throttling your connection. You might as well just stick with 2mb. What's the point of offering 20 & 50mb connections if we aren't allowed to use them?..
banned#38
ms2005
hmm I'll give them a ring but one of my housemates friends works in their tech support and he said from there end everything is set up just fine.

Test using [url]www.speedtest.net[/url] or anything of similar nature
Upload speeds are not too bad, i think it's supposed to be 750 and clocks around 650 but download it really never does go over 8MB

I read something in the gedget magazine the other week which outlined how much loss you get on VM lines, i.e. the lower the package the more likely you are to actually get anything near it and the 20MB apparently runs around 10MB on average.

I think it's more a poor service from VM than anything wrong with the line.

The modem is just the standard one we got when they installed it about 9 months ago


Speedtest and the like never give accurate results

Start 2 simultaneous downloads from the VM demo games server plus 2 simultaneous downloads of Zen test files. That's four file downloads happening at once.
Now add up each of the four download speeds to get a more accurate accurate download rate.
banned#39
pink thing
But as already mentioned..a couple of hours of any one of those results in Virgin throttling your connection. You might as well just stick with 2mb. What's the point of offering 20 & 50mb connections if we aren't allowed to use them?..


There aren't any traffic restrictions on 50mb so why wouldn't you be allowed to use them?
#40
colinsunderland
There aren't any traffic restrictions on 50mb so why wouldn't you be allowed to use them?


Aren't there?..sorry, I didn't know that.

..but you get my point :thumbsup:

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