Virgin L Broadband now 10mbps.... £144 for first year - HotUKDeals
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£8 a month for the first 6 months. £16 a month after that.
Up to 10Mb service

* No download limits
* PCguard Total* - Protect your PC with anti-virus, firewall & pop-up blocker
* A modem to connect you to the internet
* Help when you need it, online and on the phone
* Download a music track ◊ in under 10 seconds
* Free Wireless Router
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siliconbits Avatar
8y, 4m agoFound 8 years, 4 months ago
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#1
Handily forgetting to tell you they "traffic shape" you to 56k between 18:00 and 00:00

I have a speed test here, from a 20 meg connection, showing 47kbps !!!!!
#2
I think O2 are better - you get 16mb for £15 (or £10 if your an o2 customer), and no traffic shaping and a 'real' No download limits policy.
#3
Yeah Virgin really are absolutely appalling with their service, only go near them if you can't get a decent ADSL service (like bethere).
#4
Add - When you take a Virgin Phone line for £11 a month.

Otherwise its £16pm for 10Mb for the first 12 months.
#5
peodude
Handily forgetting to tell you they "traffic shape" you to 56k between 18:00 and 00:00

I have a speed test here, from a 20 meg connection, showing 47kbps !!!!!


Must be a problem with your connection. I am always up in the 20MBS except when the traffic shaping kicks in but it is still at about 550Kbs (still more than i could ever get from ADSL)
#6
KIT786
I think O2 are better - you get 16mb for £15 (or £10 if your an o2 customer), and no traffic shaping and a 'real' No download limits policy.


The majority of the population could never hope to acheive 16MB though due to ADSL limits so cannot really be compared to Cable
#7
newbie1001
The majority of the population could never hope to acheive 16MB though due to ADSL limits so cannot really be compared to Cable


This is true, but even with the limits of ADSL, Virgin is a terrible service for most people. Even if you only got say 5Mbit from O2, that's 5mbit you get 24/7, whereas Virgin will cut you down constantly.

The whole broadband market is in a sorry state.
#8
NTL/Telewest was good, when Richard came it all went down hill. Now it's just rubbish and slow. I have been with Virgin/Telewest for the last three years but I am leaving now. Deal is therefore cold.
#9
It's up from 4mbps actually. Also bear in mind that you can possibly get a few deals out there to bring down the price even more
#10
My understanding is that o2 are using adsl2+ so much faster speeds can be realised than with most adsl providers., ie I was assured I would get a speed in the region of 8mbs plus with o2 on the same line I get ~4.5mbs with tiscali.

This is completely the wrong place for this, but it's not a deal exactly so here goes:

If you are with tiscali and out of contract, phone the cancellations team and at the moment they are offering Tiscali Max (8mbs) Unlimited* for 4.99 a month in a 12 month contract with the first 6 months free. So 30 quid for a years broadband.

* LOL

Ok the fup isnt so bad nemore, they used to send me emails saying i'd dled too much (i dl absolutely buttloads sometimes ~50gb a week) and throttle my connection betw 6-11 (and destroy msn), but either they are getting worse at detecting it or they are chilling out in their old age because they dont bother me or cap me nemore.
#11
Im after an ISP as AOL isn't what it used to be and currently pay £20 per month for 8MB ADSL (terrible performance), any reccomendations?

Not so keen on O2, I left O2 phone contract as I wasn't happy with the service they provided.

Thanks
#12
Robw01
Im after an ISP as AOL isn't what it used to be and currently pay £20 per month for 8MB ADSL (terrible performance), any reccomendations?

Not so keen on O2, I left O2 phone contract as I wasn't happy with the service they provided.

Thanks


I'd recommend Bethere, but they're actually owned by 02. Still, you can get up to 24mbit from them for a reasonable price.
#13
As much as I hate Virgin you cannot knock their broadband service, I am on the 4Mb service currently and they are upgrading to 10Mb for free.

If you don't like download limits, schedule them for outside the peak hours, hardly a massive chore is it?

Just be careful if you use P2P with them, heard some peiple got letters from them :whistling:
#14
Kushan
This is true, but even with the limits of ADSL, Virgin is a terrible service for most people. Even if you only got say 5Mbit from O2, that's 5mbit you get 24/7, whereas Virgin will cut you down constantly.

The whole broadband market is in a sorry state.


I am just been lucky when it has come to Cable and always had a good service. I am on the £20 XL deal (£10 for first 6 months) I know there is line rental but i was paying that with BT anyway. So far i have acheived speeds of up to 24MBS and the lowest as been over 500KBS when the traffic shaping kicks in. Surprinsingly i have had good customer service as well with any queries cleared up in 48Hrs at most.

I have had ukonline (ADSL)and Sky ADSL(ADSL2) (1£19.99 + £10)but been over 2.5KM from the exchange my best speed was 420KBS with UKonline and with SKY (370KBS) The Sky speed was noticably dropping and when i left i could only get about 320KBS. There was alot of dropouts as well problble due to low retention (Main reason for switching to Virgin).Also with Sky i was rebooting my router daily to get the connection back. I assume sky had more subscribers as the line etc was identical.

I am on a LLU circuit so currently can get the best ADSL can offer and without Major Line improvements from BT the situation will only get worse.

Virgin has been ideal for me and is well worth the £10 extra (After 6 months) for the increased speed and reliability.Ideally though ADSL will be better for some, that is why deals like these will be so hard to vote for.
#15
Kushan
I'd recommend Bethere, but they're actually owned by 02. Still, you can get up to 24mbit from them for a reasonable price.


Another vote for Be. The service has slowed since 02 bought them, but it is still the most reliable ISP I've been with, and it's never been down (yet!)
#16
KIT786
I think O2 are better - you get 16mb for £15 (or £10 if your an o2 customer), and no traffic shaping and a 'real' No download limits policy.
Totally agree. I have a pay as you go sim card with them so only pay £10 for 16meg broadband. No traffic shaping at all and a genuine unlimited service (I frequently exceed 250GB per month in downloads). Also they use ADSL2+ which means even if you live out in the country like me your speeds are going to be excellent. I currently sync at 16380kbps down and 1126kbps up and live in a rural area :thumbsup:. Their customer service has been excellent too (all free 24hr uk call centers).
#17
Tony Harrison
Totally agree. I have a pay as you go sim card with them so only pay £10 for 16meg broadband. No traffic shaping at all and a genuine unlimited service (I frequently exceed 250GB per month in downloads). Also they use ADSL2+ which means even if you live out in the country like me your speeds are going to be excellent. I currently sync at 16380kbps down and 1126kbps up and live in a rural area :thumbsup:. Their customer service has been excellent too (all free 24hr uk call centers).


ADSL2+ does not mean great speeds. It all depends on you distance and line quality. I had ADSL2+ and got between 320Kbps and 380 Kbps (Worse than ADSL) and i live in the city. My brother lives in the country and is lucky to get 220Kbps. You must live very close to the exchange for that speed (less than 1KM)
#18
Wikipedia: "ADSL2+ extends the capability of basic ADSL by doubling the number of downstream bits."

Are you sure your connection was adsl2+? If so various other factors can effect the connection speed such as the use of a standard adsl filter with an adsl2+ connection.
#19
http://www.speedtest.net/result/302623780.png

When it's good, it's very good, but those new traffic shaping is ridiculous, i read somewhere, that on a 20meg connection, the cap can be hit within 20 mins.

It is however, IMO, better than ADSL :thumbsup:
#20
peodude
http://www.speedtest.net/result/302623780.png

When it's good, it's very good, but those new traffic shaping is ridiculous, i read somewhere, that on a 20meg connection, the cap can be hit within 20 mins.

It is however, IMO, better than ADSL :thumbsup:


Its can be hit within 20 mintues if your downloading at full speed! I can easily grab a 4.7Gb in that time and as the the traffic shaping kicks in at around 3Gb!!

You cant fault Virgin i get constant 20mb and if im doing a big download session i just start it before i go to work and its done!

Oh also great for gaming always got a constant low ping that doesnt jump all over the show!
#21
Ive had 20Mb broadband from virgin media and Its really really excellent, these pseed test sites that some people quote can't keep up with it and anyway they are off Virgin's network so they arent responsible for the link to the site and how fast that runs. You only get throttled back if you download loads.
#22
i have to stick with virgin as i have a poor adsl line getting a max of 7meg, but not complaining as i'm getting good speeds with the 20 meg connection, also just got a deal of XL BB, XL TV and L Phone for £47pm (with ebilling)
#23
black knight
Just be careful if you use P2P with them, heard some peiple got letters from them :whistling:

Ooh, a letter! *shudder*
#24
Rubisco
Ooh, a letter! *shudder*


Just keep in mind that it means Virgin is Monitoring you, so should the RIAA/MPAA get involved, they'll have a whole cache of information from them about everything you've downloaded.
#25
Kushan
Just keep in mind that it means Virgin is Monitoring you, so should the RIAA/MPAA get involved, they'll have a whole cache of information from them about everything you've downloaded.


And so are 5 other providers.They will only go after the easy targets so if you use encryption for starters you should be ok.
#26
nxsfan
Wikipedia: "ADSL2+ extends the capability of basic ADSL by doubling the number of downstream bits."

Are you sure your connection was adsl2+? If so various other factors can effect the connection speed such as the use of a standard adsl filter with an adsl2+ connection.


ADSL2+ drops out quicker than ADSL over long distances because of this, so most will not see any benefit over ADSL until the infostructure is modified.
#27
newbie1001
And so are 5 other providers.They will only go after the easy targets so if you use encryption for starters you should be ok.


It's true that 5 other providers are doing it as well, but don't rely too much on encryption as deep packet inspection (Which they all use) can often break it.
#28
Kushan
It's true that 5 other providers are doing it as well, but don't rely too much on encryption as deep packet inspection (Which they all use) can often break it.


Quite right but is it worth the time and effort when there are so many easy targets to go after on P2P who use nothing and leave themselves wideopen, normally little kids etc, easier to scare their parents into paying fines.
#29
Completely agreed. Anyway, from the looks of it, this deal is getting a frosty reception anyway lol.
#30
newbie1001
And so are 5 other providers.They will only go after the easy targets so if you use encryption for starters you should be ok.


i use P2P

please can you point me in the direction of what encryption i should be using

thanks
#31
pet2000
NTL/Telewest was good, when Richard came it all went down hill. Now it's just rubbish and slow. I have been with Virgin/Telewest for the last three years but I am leaving now. Deal is therefore cold.


I have heard NTL being called many things.....most not repeatable...as an ex NTL customer and I was with them for around 3 years ; good is not what I would have described them as ; good service when it worked maybe but when there was a problem they just didn't want to know.

Mind you having similar issue with Tiscali - they refuse to admit there is a problem and keep asking me how many PCs I have or whether there are any interference problems.....
#32
You should ideally be using HTTPS/SSL connections if you don't want the self important,self appointed,and therefore completely unregulated internet police sniffin' around,as it enables an encrypted connection between the user & server.


VM is very seriously underpowered at the moment,and already extremely oversubscribed,(quite deliberately on both counts)so only think of funding yet another of Branson's multi million pound hair brained plaything schemes if you can't get a decent adsl connection,in terms of distance.

'Unlimited'...gotta love their definition of that one.My old English teacher would've had us write out the OED definition1000 times so we never made the same fundamental error,or told the same blatant lie ever again....and again....and again...
#33
afroylnt
I have heard NTL being called many things.....most not repeatable...as an ex NTL customer and I was with them for around 3 years ; good is not what I would have described them as ; good service when it worked maybe but when there was a problem they just didn't want to know.

Mind you having similar issue with Tiscali - they refuse to admit there is a problem and keep asking me how many PCs I have or whether there are any interference problems.....


NTL was diabolical. Telwest was fantastic, no complaints at all, then Virgin came in and it went downhill
#34
black knight
As much as I hate Virgin you cannot knock their broadband service, I am on the 4Mb service currently and they are upgrading to 10Mb for free.

If you don't like download limits, schedule them for outside the peak hours, hardly a massive chore is it?


Virgin download limits apply to peak AND off-peak hours.
#35
peodude
Handily forgetting to tell you they "traffic shape" you to 56k between 18:00 and 00:00

I have a speed test here, from a 20 meg connection, showing 47kbps !!!!!


your joking :giggle:
#36
peodude
NTL was diabolical. Telwest was fantastic, no complaints at all, then Virgin came in and it went downhill


I was with Telewest not with NTL. I thought it was the same company but obviously NTL had problems which Telewest did not have.
#37
Robw01;2634423
Not so keen on O2, I left O2 phone contract as I wasn't happy with the service they provided.
Thanks
Their broadband is a different kettle of fish. Like a few others, I'm a very happy customer too. £7.50 for 8Mb (usually get 7Mb which is more than enough for me) as I'm a O2 PAYG mobile customer*. Also got £25 Quidco cashback, making it ~£5.50 a month :)

*£10 min topup required every 3 months, otherwise it reverts to £12.50 a month.
#38
cold as per reasons above
#39
Crossbow
Their broadband is a different kettle of fish. Like a few others, I'm a very happy customer too. £7.50 for 8Mb (usually get 7Mb which is more than enough for me) as I'm a O2 PAYG mobile customer*. Also got £25 Quidco cashback, making it ~£5.50 a month :)

*£10 min topup required every 3 months, otherwise it reverts to £12.50 a month.


So with the £40 top ups your yearly cost would be £106 with the Quidco.

Virgin give £65 Quidco (Received mine) so the yearly charge comes down to £79. There is a £30 installation but £20 for ordering 2 services so total would be £89. This is now cheaper than 02. for the year by £17. So with Quidco it is cheaper to have Virgin.

I have not included the line rental as it is required in both cases whether BT or Virgin.
#40
newbie1001;2636770
So with the £40 top ups your yearly cost would be £106 with the Quidco.
Virgin give £65 Quidco (Received mine) so the yearly charge comes down to £79. There is a £30 installation but £20 for ordering 2 services so total would be £89. This is now cheaper than 02. for the year by £17. So with Quidco it is cheaper to have Virgin.
Well, you're right in a way.

Don't forget for the '£17 extra', I'm getting £40 worth of calltime/texts on my mobile for a year (which usually is more than enough for me), in addition to the free O2 wireless box & free 24/7 support from O2.

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