Virgin Media £100 credit to your first bill when you sign up for a triple bundle + quidco - HotUKDeals
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£250 off Virgin Media Triple Bundle.
Seen a deal via quidco. Virgin Media are offering £100 credit to your first bill when you sign up for a triple bundle "£100 off your first bill when you sign up to a triple bundle TV/ Phone / Broadband". When the purchase is made via Quidco that's another £150 thus "£250" in total.

Deal ends Sunday so be quick.
FYI Quidco URL: http://www.quidco.com/virgin-media/?hoofuh#12401

Thanks.

quidco charge a fiver a year

topcashback doesnt

this deal pops up all the time
- Billy Congo
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#1
You know I saw this too, it almost made me swap from Sky - well I did say almost!
#2
Wish I have Virgin Media in my area :(. Need faster broadband, and BT infinity is no where to be seen in my area.

Hot
#3
Hot Hot Hot

I wish my place hadn't required a Spotter visit as I signed up with him and got the (then) £50 credit included, missing out on the quidco too.

On installation day I discover that the wrong services have been installed (10mb instead of 30, no V+ HD) and the spotter is incommunicado. The cheeky sods want me to pay them MORE to upgrade me to the right services.
#4
pxmm
Hot Hot Hot

I wish my place hadn't required a Spotter visit as I signed up with him and got the (then) £50 credit included, missing out on the quidco too.

On installation day I discover that the wrong services have been installed (10mb instead of 30, no V+ HD) and the spotter is incommunicado. The cheeky sods want me to pay them MORE to upgrade me to the right services.


Yeah that sounds about right for their customer service...
#5
So am I right in thinking this would work out at £12.15 per month for L Broadband, M+ TV and
M phone including phoneline rental for 12 months?

That is with both cashbacks, £150 from quidco and £100 from Virgin.

Sounds hot to me, many thanks!

Edited By: Shovon on Jun 08, 2011 15:22: miscalculation
#6
Has anyone been an existing virgin media customer, cancelled their service, then re-applied to get the quidco cashback? Im going to do it if it works.
#7
but is it £100 credited to your account or is it £100 off your first bill? surely first bill will only be £30ish??
#8
Shovon
So am I right in thinking this would work out at £12.15 per month for L Broadband, M+ TV and
M phone including phoneline rental for 12 months?

That is with both cashbacks, £150 from quidco and £100 from Virgin.

Sounds hot to me, many thanks!


18 month contract so works out at £19.10/month on 10mb connection.

I actually pay less per month on a 12 month contract for a 30mb connection only.

A much better deal I got for me I think.
#9
sug
Has anyone been an existing virgin media customer, cancelled their service, then re-applied to get the quidco cashback? Im going to do it if it works.


I think you may need to be disconnected for a set period before you can re apply to be reconnected.
#10
May I ask how much everyone is paying for their monthly virgin media bill? And possibly what services u get? I have 50mb and xxl tv and phone for £89
#11
Eddied
sug
Has anyone been an existing virgin media customer, cancelled their service, then re-applied to get the quidco cashback? Im going to do it if it works.


I think you may need to be disconnected for a set period before you can re apply to be reconnected.


any evidence for that?
2 Likes #12
Virgin deals seem excellent value but their customer service is woeful, I had broadband from them a few years ago and swore never again! Have things changed?
#13
money monster


Yeah that sounds about right for their customer service...


Virgin has a Customer Services dept? I have just managed (after much trouble) to finally get rid of my Virgin contract and moved over to Sky.

I have been lied to and threatened by Virgin reps and the only time I got anything like a Customer Service experience was in the week before I got disconnected and they tried to woo me back.

Hot deal but caveat emptor
#14
money monster
pxmm
Hot Hot Hot

I wish my place hadn't required a Spotter visit as I signed up with him and got the (then) £50 credit included, missing out on the quidco too.

On installation day I discover that the wrong services have been installed (10mb instead of 30, no V+ HD) and the spotter is incommunicado. The cheeky sods want me to pay them MORE to upgrade me to the right services.


Yeah that sounds about right for their customer service...


Yep, truly awful. My parents got broadband through them, which wouldn't work. So as I work in IT I went round to have a look. Tried everything, but to no avail. Four phonecalls to india later and having gone through the same steps over and over my mother calls them to cancel. We then get put through to their Wales customer centre, from which we found out that the activation date they'd sent us wasn't actually true. They had it set to activate a month later.

I've been tempted to move to Virgin several times, but they just can't beat Sky's customer service and general quality.

My next hope is BT Infinity.
#15
I work for Virgin Media (but not in customer care or retentions). Even if you could just disconnect and reconnect, you still need to give 30 days notice and this offer ends on the 29th June 2011.
1 Like #16
cheeseHead
money monster


Yeah that sounds about right for their customer service...


Virgin has a Customer Services dept? I have just managed (after much trouble) to finally get rid of my Virgin contract and moved over to Sky.

I have been lied to and threatened by Virgin reps and the only time I got anything like a Customer Service experience was in the week before I got disconnected and they tried to woo me back.

Hot deal but caveat emptor

I just stopped paying them, shoddy CS call centres often abroad so communication problems occur, they hung up on my brother too when he tried to close his account! Awful company, to many complicated limits unless you are on 50meg, the evening dload limit on 10meg is 750 mb! This isnt 1995! I had to sit down with a pen, paper calculator for 20 mins and calculate what i could dload when. even then downloading is not what you would expect, constant drops in speed, random (i suspect deliberate) disconnections whilst downloading for long periods - the problem effects a few people i know, i even changed my modem and my address and still got these odd disconnections. I didnt want to move to ADSL but it is actually much better than virgin.

TV = repeats, repeats, repeats.

Very overpriced too, follows the virgin business model: make out like its a premium service, charge premium price but supply a second rate service.


Edited By: spaceinvader on Jun 11, 2011 10:38: pie
#17
chukkychukky
Virgin deals seem excellent value but their customer service is woeful, I had broadband from them a few years ago and swore never again! Have things changed?


I'm not 100% sure if customer care has changed, but I can see the efforts that are being made and how much the customers view is valued, despite how it may seem to some people on here. In any case if a BT/Sky deal was posted on here you would get the same comments about their customer care/service.
#18
I recently re-joined Virgin Media and got a good deal
L BB, L TV and M Phone for £18 (12m contract)
Never had an issue with them that wasn't fixed quickly.
But told'em I'm leaving to join SKY and retention offered me the above deal, so stayed on with VM :)
#19
MadonnaProject
May I ask how much everyone is paying for their monthly virgin media bill? And possibly what services u get? I have 50mb and xxl tv and phone for £89

tv xl phone xl and Talk Unlimited L broadband with v+ hd box 37.00 a month




Edited By: Twotellys on Jun 11, 2011 10:47: .
#20
HOT. Perfect because we are moving at the end of the month. Time to cancel the current account and get the missues to apply for the new one :D
#21
The quidco is a great offer but.....

if you phone up and mention you are switching from Sky and mention the £100 online offer you get the following:
XL TV (160 channels)
XL phone (unlimited calls)
phone line
Free installation
V+ HD box
Free box (HD activated)
£100 off bill
£55.90 per month (6 months)
£60.90 per month after

As it is an 18 month contract the total cost when phoning up is £966.20 (£55.90*6 + £60.90 *12 MINUS £100). The same with the quidco offer is £976.85 (£62.05*6 + £67.05 *12 MINUS £250 + £49.95 installation). This is obviously only good if you were planning on getting the extra box.

edit.... if you didn't want the extra box the total 18 month cost is £859.95 ((£55.55*6 + £60.55 *12 MINUS £250 + £49.95 (installation)

Hope that makes sense.
#22
guv
I'm switching off sky from 11th June. As tempting as this sounds, I'd never let this company back into my house.

What are you switching over to instead then?
#23
I called Virgin to say i was leaving and i was offered a deal which SKY could not beat. £30/month including 50 megs + superhub/ V+HD main/ VHD for second room and M phone with XL TV. I got well excited and agreed to stay with them. Turns out i was miss-sold the deal. After about 4 hours on the telephone they agreed to 'honour' the contract as they verified from the telephone conversation that i had been sold this. However, I still got charged for stuff which i was told was coming free in the deal and not given everything promised but only the option to cancel. If you have the option then stay well away from them. Sadly for me, I only have Virgin in my area. Oh and i forgot to mention their 'Superhub' doesnt work at all. Try googling issues with Virgin broadband and you will be amazed. They say its a known problem and they will fix it in July 2011. Honestly stick with Sky if you have the option because the wonderful deal that you get offered might come with a lot of hassle.
http://community.virginmedia.com/t5/Fibre-optic-broadband-cable/Virgin-admit-to-Super-Hub-problems/td-p/380037
#24
MadonnaProject
May I ask how much everyone is paying for their monthly virgin media bill? And possibly what services u get? I have 50mb and xxl tv and phone for £89

L TV and L BB (20mb) £24.99 but im always looking at way to bring it down further!
#26
Looks a good deal

Would switch as would happily leave sky but just can't leave be for broadband service is just too good.
#27
10meg BB
L tv
M phone
18 or so
#28
Just got the 30MB broadband installed yesterday. Went from a 3MB O2 connection (best I could get) to a full-on 30MB 2mb/s download speed. Superb. £50.00 credit already on my bill and just waiting for the £150.00 cashback from Quidco. Should be getting a 3MB upload but only 1MB at the moment. Upgrade should be coming soon.
#29
Ive been with Virgin for about 5-6 years and always found them to be fine.
Sky are a bunch of con artists, they tried to sign me up and the guy on the phone promised me i could get 20mbs speed broadband in my area i said id think about it, rang back the next day and spoke to someone else and he said id be lucky to get 2mbs.
Scumbags.
#30
EDEN188
Wish I have Virgin Media in my area :(. Need faster broadband, and BT infinity is no where to be seen in my area.

Hot


Ditto.......I would have Virgin cable tomorrow if it was available.
1 Like #31
Virgin can be great, but can be awful. To avoid being put in a bad spot you should check on facebook or google your postcode/area and look for problems with the local service.

Some areas (Plymouth, as my own) are terrible. I had '20mb broadband'. The download was never above 1mb between mid-day and mid-night. During the early hours of the morning it would improve to 4/5mb (Mega-bit (divide by 8 for actual Mega Bytes throughput per second)).

The upload (needed to connect to websites, game and send online messages (MSN, Facebook chat, Skype etc) was rediculous. 0.01mbps-0.10mbps. Spamming web pages 20-30 times during peak periods was the only way to load said pages.

When I contacted the company I was told 'we do not guarantee upload speeds. This was a rediculous statement. I phone several times, costing several pounds each time (due to our phone line with them not being properly installed, so a mobile phone was used). Three times a customer 'service' rep put me on hold, then hung up after being questioned over the speeds.

I was then told I would have to pay a severence fee of £100+ if I wished to end the contract.

An email to the customer service threatening to take them to Ofcom had me being treated much better, with the severence fee dropped totally and a free months broadband before the line was cut off.

I went to o2 broadband after this and have had a steady 12mb connection ever since, for £22pm including line rental.

These problems occured in my area due to the fact Virgin were using the old Telewest lines which were designed for 10mb customers. Virgin were selling upto 15/20 houses on each street 20mb/50mb packages and expecting the lines to handle the extra data. Needless to say this didn't work.

Cable = You and your neighbours effectively share bandwidth as your street will be on a ring where all the data is passed to the local servers.

Landline (BT, SKY, o2, BE etc - Your bandwidth is YOURS and only yours, surrounding houses cannot affect your speeds.

Also for online gaming Virgin Media has (if you are not in a 'problem area') high UDP throughput. This throughput is used for sending information in not specific order (i.e. Peer to peer, torrents, limewire, bearshare) and the broadband would be fine for this. If you however need the broadband to have no packet loss due to information needing to be sent in a specific order (Xbox live, PS3, PC online gaming, streaming videos etc) then this broadband will not be as good as a landline counterpart.

TL;DR = Virgin is bad in problem areas, customer service is teriible but if you are lucky enough to live in an area where the speeds are good, don't expect to have reliable online gaming or video streaming experiences.
#32
Hi could anyone tell me how much i can get m/ bb, xl/tv and m/ phone
#33
sug
Has anyone been an existing virgin media customer, cancelled their service, then re-applied to get the quidco cashback? Im going to do it if it works.


When you cancel might be worth trying to haggle down the price with a retentions chap.
#34
blueyonder was better i couldn't fault them i lost count on complaints with virgin switching to bt infinity was a saint not voting either way
#35
Romi
sug
Has anyone been an existing virgin media customer, cancelled their service, then re-applied to get the quidco cashback? Im going to do it if it works.


When you cancel might be worth trying to haggle down the price with a retentions chap.

only works if you have a friend or family member who can sign you up i did it that way through quidco
suspended#36
Great deal,

been with Virgin for many years and they have started to charge for upgrades (£30 activation fee). The customer service is bad but not awful, I always end up just e-mailing them and they usually respond in a few days. They asked me to pay £30 to get the 30mb from 20mb, which for some reason is £2 cheaper. Ended up getting this for free with with the new superhub after i moaned about it. The superhub works well for normal pc's but it's range is not very good, doesn't really work well on the ps3 at all (works but VERY slow). There are ways around this if you look on the VM forums, attaching you existing router to the superhub or something.
The broadband service in my area isn't too bad, works most days but u get the odd day where it just disconnects a lot, but usually fixed by the next day. If you are without for service for a few days they will give u compensation, IF u ask.

VM can be described as good value, but lack the front line customer service.
#37
Eddied
chukkychukky
Virgin deals seem excellent value but their customer service is woeful, I had broadband from them a few years ago and swore never again! Have things changed?


I'm not 100% sure if customer care has changed, but I can see the efforts that are being made and how much the customers view is valued, despite how it may seem to some people on here. In any case if a BT/Sky deal was posted on here you would get the same comments about their customer care/service.


I was with virgin for about 2 years at my old house, to start with they took whatever they felt like out of my account with no real answer, messed around by the call centre and told its sorted only to be stiffed again the following month....They seriously are one of the worst companies i have ever dealt with. How can you pay the best part of £40 a month for a service, not feel valued or get what you actually pay for (exactly same as above comment, random cut offs, drops in speed by upto a 1/4) shocking.
New house now and need internet, tv etc again dont care if it costs me a little bit extra but sky its got to be, unless anyone can point me in the right direction?
#38
MadonnaProject
May I ask how much everyone is paying for their monthly virgin media bill? And possibly what services u get? I have 50mb and xxl tv and phone for £89


Im on 10mb broadband with virgin media. I bought the contract this month via quidco who are paying £150.00 cashback. The cashback has tracked but has not yet been confirmed. The first three months are costing me £16.00 then for the remainder 9 months I will be charged £21.00, The installation fee was £40.00. So 12 month would cost me £277-£150cashback (if they pay up) = £127.00. Effectively £10.58 pcm. But I'm not happy with it, they have traffic management and I'm on it half the time. You have a restriction of 3gb download allowance between 9am and 3pm, if you go over that they reduce your speed by 75%, Between 3pm and 9pm you have a download allowance of 1500mb, you go over that, your traffic managed again. The traffic management lasts for 5 Hours, so that leaves me stuck at speeds of 2.5mb for most of my day. They dont have no download limit between 9pm and 9am but I dont wanna be up all night downloading. Say for example you go over the 1500mb limit at 8;45pm your gonna get traffic managed untill 1;45am. The traffic management rules that they have are rubbish. I've phoned once to cancell as I'm in the 28day period, but the lady on the other end convinced me to stay on somehow. I am still thinking of leaving. Any one know of any better broadband deals? let me know.
#39
Well I have been with virgin for about 11 years, I stay with them because the internet is faster then Bt, until Bt roll out fibre in my area. I have just terminated my contract and got a new installations with the £150 backback from quidco and the £100 from Vrigin. So it will be cheaper for me to do this.

I used to pay £40.99 for basic TV, basic phone line and 50MB BroardBand.
So for 18 months that is £737.82

Now I will be paying £39.49 for the first 6 months then £44.49 for the next 12 months
Total of £770.82 - £100 - £150 = £520.82
Which is £28.94 per months for the same services.

Total saving of £217 for 18 months so just over £12 per month cheaper then before.

I don't use the phone line much as I have vonage for my calls which is cheaper.
#40
Have had vm at 2 houses and 20mbit when it first came out can't fault it downloading from newsgroups at over 20mbit all day long, was still good even with the caps, when I was capped the service was still faster than what any other bb provider could give me.

New flat now got 50mbit (nice looking modem and crappy d link router not super hub) only had one drop out since November and tbh I never need 50mbit always downloading from newsgroups sometimes 100gb+ in a day. Have the m tv and m phone cost 50 per month total but I always use the free mins on my mobile. Got a htpc and sky dish so just got a freesat card and gunna downgrade to 30mbs internet on its own.

The tv is only worth it on xl IMO otherwise freesat is probably a better option.

Still very good deal I only got 60 quid when I signed up and I thought that was good!

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