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Virgin Media Broadband - 6 months free then £12.50 (+ l/rental)

£12.50 @ Virgin Media
When bought via Best Buy in store or via 0800 0521 570: 6 months free broadband (up to 10Mb) then, £12.50 thereafter Virgin Media phone line required (£11.99 per month) Free installation …
marcr2 Avatar
6y, 6m agoFound 6 years, 6 months ago
When bought via Best Buy in store or via 0800 0521 570:

6 months free broadband (up to 10Mb)
then, £12.50 thereafter
Virgin Media phone line required (£11.99 per month)
Free installation
Total for phone line and broadband for 1 year: £218.88

The current offer via the Virgin website:
3 months for £5
then, £12.50 thereafter
£40 installation
Virgin Media phone line required (£11.99 per month)
Total for phone line and broadband for 1 year: £311.38 (£246.38 with Quidco of £65)

The line rental also includes weekend calls.

I'm fed up with my 600k Talktalk package (down to my distance to exchange I think), so I might give this a go.
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#1
Good price as virgin is seriously fast and I'm very happy with them, but not exact free for 6 months if you have to take their expensive land line service.
#2
loopie
Good price as virgin is seriously fast and I'm very happy with them, but not exact free for 6 months if you have to take their expensive land line service.


Have you tried o2? They maybe faster and cheaper.
#3
pet2000
loopie
Good price as virgin is seriously fast and I'm very happy with them, but not exact free for 6 months if you have to take their expensive land line service.


Have you tried o2? They maybe faster and cheaper.


Get about 3 meg max with ADSL, Cable give me 10 meg all day long, agreed it can be more expensive, but it's solid.
#4
I've edited the post to include the free installation with the Best Buy offer. This offer is now cheaper than the standard price including Quidco!
#5
pet2000
loopie
Good price as virgin is seriously fast and I'm very happy with them, but not exact free for 6 months if you have to take their expensive land line service.


Have you tried o2? They maybe faster and cheaper.


Thanks for the reply but I checked and o2 is not cheaper for non-o2 customers.
1 Like #6
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.
#7
cicobuff
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.


bt will be rolling out cable broadband soon
#8
Any chance to get free TV with this?
#9
asandino
Any chance to get free TV with this?


It states that TV can be added for £5.50 a month.
#10
dmaster2000
cicobuff
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.


bt will be rolling out cable broadband soon


That will be good news hopefully for us consumers, choice brings in price and feature wars.
#11
cicobuff
dmaster2000
cicobuff
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.


bt will be rolling out cable broadband soon


That will be good news hopefully for us consumers, choice brings in price and feature wars.


I wonder whats involved? Digging up roads? If so, we might be waiting a while!
#12
marcr2
Thanks for the reply but I checked and o2 is not cheaper for non-o2 customers.


Anyone can get o2 for £10.33 per month. Just get a free sim card and pay £10 every 3 month, which reduces your monthly bill from £12.50 to £7.50 (+£3.33 mobile = £10.33). You also get 6 month free if you call them + £50 TCB.

You can sign for their phone service on top of that or keep your BT line (that's what I have done). Post Office has a good phone offer too but not so good on BB.

The good news about BT, o2 or PO is that you can pick-and-mix their services. With VM your tied to their expensive phone line (which is more expensive than BT).

If you are too far away from an exchange, you will get slower speeds. But o2's speeds are much higher than TalkTalk. There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!

Edited By: pet2000 on Sep 13, 2010 21:07: add
banned#13
dmaster2000
cicobuff
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.


bt will be rolling out cable broadband soon


How, they dont have a cable network do they?
#14
£12.50 a month for 10mb is good but to HAVE to have their phone line on top makes this deal stone cold.

I was with Virgin for 6 years for their broadband alone until I finally went with O2 last year and get 15mb for £10 a month (£5 discount for having a sim only plan with them too). BT for phone in conjunction with 1899.com who I have used for approx 3 or 4 years.
#15
I am currently paying Virgin £14 for 2 mb but can't get the 10mb with the tv deal I am on and haven't got around to cancelling, I threatened a call centre rep in manilla or somewhere I am cancelling and she said "go ahead and hung up". Nice touch considering i'm giving em around £50 per month for about 8 years.
#16
If you don't need a phone line (like me) you can get Virgin Media broadband for £15 a month first 3 months then £20 a month after that. You can then get £65 cashback via Quidco.

I got mine installed on Friday and it beats any ADSL connection by a mile. Upto 10MB connection, did a speed test after install and registered at 9.5mb.
#17
I recently moved from Virgin to Plusnet. I have to admit that Virgin's BB is better though they throttle the speed during peak hours. Their phone charges are way too high and does not offer free evening or 0845 numbers as other providers do.
I am getting free broadband for 4 months along with free evening and weekends (plus 300 international miniutes free).
#18
Virgin Broadband in the Teesside Area has been having major reliability issues with a lot of outage.
After 15 years with Ntl then Virgin I'm reluctantly going to Sky.The service is like an Alfa Romeo it's either fast or broke down in the layby.I just want something reliable.

If you already have a broadband provider via the BT local loop and it's pretty much OK I would personally not recommend Virgin
#19
BT are rolling out FTTC (Fibre-to-the-Cabinet).

Its basically fibre optic cable from your local telephone exchange to the green BT cabinet near your house and then the normal telephone line from the cabinet to your house, so the distance will be a lot smaller. The technology is called VDSL I think. Its not the same as Virgin Media, because they use fibre optic to the cabinet, but coaxial cable from there to your house, which is much better quality and capable of handling much high speeds.

It has speeds up to 40Mb download and 10Mb upload and is available now to a number of exchanges in the UK. Just go to bt.com/infinity and put in your phone number to see if/when you can get it.
#20
pet2000
loopie
Good price as virgin is seriously fast and I'm very happy with them, but not exact free for 6 months if you have to take their expensive land line service.
Have you tried o2? They maybe faster and cheaper.
I looked at adsl what o2 uses was told would get 2mb max prob means about only 1 mb in reality getting nearly 10mb with vm cable .ADSL is ok if you live in town or near exchange very very slow if you dont
#21
Virgin Media = King of Speed Throttling (not 50mb)

I could never live with their ridiculous download limits.
#22
pet2000
There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!
o2 broadband isn't unlimited either as there's a fair usage policy that affects all of their packages and a 20GB per month cap on the cheapest package: -

Unless you are a customer signing up or moving to our Access package after 14th July 2010, there is no limit on the monthly network usage. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services. If you are signing up or moving to our Access package from 14th July 2010 there is a 20GB monthly usage allowance. If you use more than 20GB in any month, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services.
http://www.o2.co.uk/termsandconditions/broadband
#23
How do you get this deal, do you need a code?

Just about to sign up to them, any chance they would amend the contract to include this discount?
#24
Sigmatic
pet2000
There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!

o2 broadband isn't unlimited either as there's a fair usage policy that affects all of their packages and a 20GB per month cap on the cheapest package: -

Unless you are a customer signing up or moving to our Access package after 14th July 2010, there is no limit on the monthly network usage. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services. If you are signing up or moving to our Access package from 14th July 2010 there is a 20GB monthly usage allowance. If you use more than 20GB in any month, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services.


http://www.o2.co.uk/termsandconditions/broadband


Only on the base package, the pro and premium aren't but then they cost more. Am very happy with O2 myself but I am lucky that predate the 20Gb cap and would have to upgrade if I was subject to it.
#25
Is this Virgin ADSL or Cable? Judging by the fact that it says phone line required I am assuming it is the National, which is a truly terrible service.

I work as a Tech support guy for VM National and it is awful. Because BT own most of the processes we can't do much. You will not get 10mbps, it is obviously dependant on your phone line. [url= www,samknows.com]sam knows[/url] may provide a rough guide.

Edited By: banterchicken on Sep 13, 2010 22:49: ops
#26
furbix
How do you get this deal, do you need a code?

Just about to sign up to them, any chance they would amend the contract to include this discount?


You have to call the number above to sign up. I picked up a leaflet in store.
banned#27
kevbhoy67
I am currently paying Virgin £14 for 2 mb but can't get the 10mb with the tv deal I am on and haven't got around to cancelling, I threatened a call centre rep in manilla or somewhere I am cancelling and she said "go ahead and hung up". Nice touch considering i'm giving em around £50 per month for about 8 years.


I didn't think it was possible to only have 2mb any more, can you post a speedtest?
#28
Sigmatic
pet2000
There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!

o2 broadband isn't unlimited either as there's a fair usage policy that affects all of their packages and a 20GB per month cap on the cheapest package: -

Unless you are a customer signing up or moving to our Access package after 14th July 2010, there is no limit on the monthly network usage. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services. If you are signing up or moving to our Access package from 14th July 2010 there is a 20GB monthly usage allowance. If you use more than 20GB in any month, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services.


http://www.o2.co.uk/termsandconditions/broadband


That has never affected me, I download around 100gb a month. I left Virgin mainly because of their traffic management policy (pathetic) and because I could save £15 a month moving to O2.
#29
pet2000
marcr2
Thanks for the reply but I checked and o2 is not cheaper for non-o2 customers.


Anyone can get o2 for £10.33 per month. Just get a free sim card and pay £10 every 3 month, which reduces your monthly bill from £12.50 to £7.50 (+£3.33 mobile = £10.33). You also get 6 month free if you call them + £50 TCB.

You can sign for their phone service on top of that or keep your BT line (that's what I have done). Post Office has a good phone offer too but not so good on BB.

The good news about BT, o2 or PO is that you can pick-and-mix their services. With VM your tied to their expensive phone line (which is more expensive than BT).

If you are too far away from an exchange, you will get slower speeds. But o2's speeds are much higher than TalkTalk. There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!


I'll look into it but the initial availability check wasn't positive. Talktalk have taken over my line at the exchange. Other ISP's usually need a BT line.
#30
banterchicken
Is this Virgin ADSL or Cable? Judging by the fact that it says phone line required I am assuming it is the National, which is a truly terrible service.


Its cable, they say phone line required so they can make there prices look better then they actually are. I've noticed a lot of broadband companies do this when they compare prices
#31
Well, having cancelled my order before the install I was offered a better deal !
Phone (M )+ broadband (L) + TV (M+) for £17.49 for the first six months and £31 after that including free install which works out £225.94 for the 12 month contract (£18.82 per month) after quidco/topcashback.
Will confirm tomorrow to see if its available for everyone :)
#32
Have had Virgin/NTL for years and can't knock their speeds and general reliability. Have rarely needed to call support so can't comment on there service.

Recently moved to my own place and considered O2 and the likes which could be had slightly cheaper when including l/r - but they simply can't match the sppeds.

Have had no throttling issues, although am not a very heavy downloader.
1 Like #33
For anyone that downloads alot I recommend Virgin's 50mbit package.

6200kb/s constantly all day long; no limits.
#34
pet2000
marcr2
Thanks for the reply but I checked and o2 is not cheaper for non-o2 customers.


Anyone can get o2 for £10.33 per month. Just get a free sim card and pay £10 every 3 month, which reduces your monthly bill from £12.50 to £7.50 (+£3.33 mobile = £10.33). You also get 6 month free if you call them + £50 TCB.

You can sign for their phone service on top of that or keep your BT line (that's what I have done). Post Office has a good phone offer too but not so good on BB.

The good news about BT, o2 or PO is that you can pick-and-mix their services. With VM your tied to their expensive phone line (which is more expensive than BT).

If you are too far away from an exchange, you will get slower speeds. But o2's speeds are much higher than TalkTalk. There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!


I get around 16Mb from TalkTalk, O2 aren't necessarily significantly better. The factors limiting TalkTalk's speeds should be similar to O2. It's the exact same cable.

Edited By: callum9999 on Sep 14, 2010 00:17: .
#35
dmaster2000
cicobuff
This is the problem I have with Virgin, the phone service cannot begin to compete with the options on ADSL, yet unless you are fortunate enough to live near an exchange ADSL is utter crap for speeds.

Virgins call tariffs are shocking, and no free calls to 0845 numbers, they also have the cheek to charge customers £3 a month for the priviledge of making international calls at the usual 3p per minute rates you can get from other providers like Talk Talk for free (albeit having to dial a code in front of the number to route the call through them).

Just a shame that Virgin have the whole monopoly on cable broadband in this country, and with that there is nothing to compete on phone charges.


bt will be rolling out cable broadband soon



Hmm... BT had the monopoly on phone lines for LONG enough so I dont mind if someone else comes along and takes some of their income (i.e. internet provision). Of course as an ex-employee of BT i'm not disgruntled in anyway! ; P



Edited By: shuwaz on Sep 14, 2010 00:27: spelling mistake.
#36
Im going to vote cold ...sorry :(
Its ok having the 6 month free but it's not really as you have too have the phoneline rental bill to pay and after your 6 month free you then will be billed for broadband and a phoneline which costs quite bit more than O2 broadband and line rental which is unlimited not throttled like VM.

VM really need to give out some more competive deals on the broadband only and not all the line rental required package, when you don't actually need a line for cable broadband i know they do broadband only but its priced at more than likes of O2 internet and line rental price.
banned#37
K1LLER HORNET
Virgin Media = King of Speed Throttling (not 50mb)

I could never live with their ridiculous download limits.

I'd have throttling any day over BT's Monthly usage cap where you end up being charged an additional £5 per 5GB over.
banned#38
Throttle
Im going to vote cold ...sorry :(
Its ok having the 6 month free but it's not really as you have too have the phoneline rental bill to pay and after your 6 month free you then will be billed for broadband and a phoneline which costs quite bit more than O2 broadband and line rental which is unlimited not throttled like VM.

VM really need to give out some more competive deals on the broadband only and not all the line rental required package, when you don't actually need a line for cable broadband i know they do broadband only but its priced at more than likes of O2 internet and line rental price.


Not sure where you get your figures but
o2 is £19.50 a month + £3.30 top up so £22.80 with 3 months free = 205.20 year
virgin £218.88 a year.
So roughly £1 a month more for virgin, but you get the full speed, you also get weekend calls free and calls to virgin mobiles free at weekends. Personally I wouldn't say £1 a month is 'a lot more' myself.

Virgin throttle during the day but you can download a lot more than the 100gb in o2's fair use policy.

Edited By: colinsunderland on Sep 14, 2010 00:41: x
#39
I ordered it in August, around 24th. When quidco cashback was at £90. Probably get 20mb though, as with 5 housemates, its probably abit low
banned#40
pet2000
But o2's speeds are much higher than TalkTalk. There is also no traffic management, which you get with VM. I sometimes had less than 2mb download speed from VM when I was "over my limit" of my "UNLIMITED" broadband. Liars!


O2's new traffic management policy looks like it's going to be far worst than VMs one.


O2's New traffic management policy
We optimise our Access network by traffic type. During the busiest times of day (typically the afternoon and evening) we shape Peer to Peer (P2P) traffic to a maximum throughput of 50kbps. This will limit P2P traffic during peak time and free up capacity on our links.

Additionally, to give priority to traffic that most customers just can't wait for we have applied a Quality of Service (QoS) queuing system to prioritise traffic. That means streaming traffic gets ahead of browsing which in turn gets ahead of P2P. This will be applied during peak times from 11am-1am.


A 14 Hour peak period of speed throttling!

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