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Virgin Media And Universal Pictures Launch Picturebox Movies-On-Demand Service

Deal Adds Hundreds of Films to Virgin Medias TV Platform

First UK Platform to Offer PictureBox Films in HD

London, UK, and Universal City, CA June 29, 2009 Virgin Media (NASDAQ: VMED) and Universal Pictures today announce the launch of PictureBox, the leading movies-on-demand TV subscription service, on Virgin Medias TV platform.

From July, the PictureBox service will be available to Virgin Medias 3.6 million TV subscribers for £5 per month and provide a broad selection of recent and library feature films. Subscribers will be able to view films whenever they like from a selection of 28 films at any given time, with seven new titles being added to the line-up each Friday. Most of the PictureBox films will be available in HD and many will not yet have been seen on free-to-air television in the UK.

Highlights of films that will be featured on PictureBox in the coming months include such hits as Hot Fuzz, The Bourne Ultimatum, Children of Men and The Holiday, as well as classic blockbusters such as Scarface, Total Recall, The Nutty Professor and E.T The Extra Terrestrial. PictureBox is wholly owned by Universal Pictures Ltd.

Katharine Burns, executive director of content acquisition at Virgin Media, said Our customers love movies on demand and theyre watching millions of films every year. The addition of PictureBox means Virgin Media is the perfect choice for film fans, with a fantastic HD line-up and even more films to choose from, all at great value for money.

Virgin Media has pioneered on demand television in the UK with over half a billion views in 2008. More than half of its 3.6 million TV customers are now regularly watching on demand content. Virgin Media offers a vast library of thousands of hours of TV shows, movies, music and kids programming, all of which can be watched when viewers want, at the touch of a button.
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#1
Not a one-off payment at all, it's a monthly paymnent.
#2
Bargain, I dont have a Virgin HD box though! Anyway to get one cheaply?
#3
As is usual with VM, the way to get one cheaply (one anything) is to be a new customer rather than a loyal existing customer.
#4
Sounds good, heat/repped :thumbsup:
banned#5
noseley;5620777
Bargain, I dont have a Virgin HD box though! Anyway to get one cheaply?

only any good if you haven't seen a few of the films.

all depends on the quality of the films so hard to vote either way :thumbsup:
#6
The list of HD channels on Virgin Media is impressive too.

BBC HD

That's it.
#7
Just rang to cancel. Was offered a package (still too expensive but I listened to what she had to say). Was transfered to arrange fitting (upgrade to faster broadband) and guy quoted higher price, After I corrected him (he spoke very fast and not very clearly) was told the lady was to apply discount after date was arranged.

Now that date has been arranged received the lady has called back to say that the price will actually be higher (even more expensive than the price the guy quoted me after being transfered). IShe said that she would call me back and has not.

Many, many, many times I have been over charged and messed around by Virgins Shoddy customer services. I suppose it's my own fault for allowing it, but I think I'll cancel now. Terrible, terrible company. Illegal trading
#8
Ouch about the Virgin customer service, I'm never satisfied with it either. However, Sky has given us just as bad if not worse service too that's why we left them.

Maybe I'm being fussy but the title of this deal says 'latest High Def Films', when actually these aren't the latest. There's only a few recent ones, and by recent I mean the past few years.

Just had a look at the schedules and there's just nothing that interests me there. But if you know you'll watch the films and you have a HDTV, I think the extra £5 is a good deal for some.
#9
Feel i must defend virgin media here. I have never once had a single problem with the customer services. if ive ever had any problem at all they have sent out someone to fix it immediately for free, have never had to pay for installation as have always found be nice to someone and you get a long way in life. All im saying is you treat someone with respect more often than not you get respect back. Anyone weve ever had to deal with has been fantastic, other people must have just been unlucky.

Would the OP know if this will be added to the VIP package or not? Think we will try and renegotiate that this winter when our contract comes to an end as at the time i took it out the VIP was fantastic saving but now its not really saving us that much.
#10
VM are actually OK on the whole. Ive had a couple of problems but theyve been sorted amicably in the end and when compared to Sky - I know who Id rather be with.
Its a shame about the lack of HD though (BBC HD and thats it)
Anyone know- is this £5 pm one you can do for a month and change or is it a 12 month contract...
#11
Great addition to their service IMO - heat added.
#12
LATEST FILMS?

Hmmm. Not according to my local Blockbuster.

I'll stick to Blu Ray and MKV.
#13
garbage456
did you know we have over 500 programs of instant video on demand, how much does sky have, er around 30 isnt it, and its not instant what i heard


Ye Ye - but when are we gonna start getting more HD channels???

The BBC HD shows that HD channels are much better but what I really want is more, especially Eurosport HD (Motogp in HD would be awesome).
banned#14
Kearns;5623432
Feel i must defend virgin media here. I have never once had a single problem with the customer services. if ive ever had any problem at all they have sent out someone to fix it immediately for free, have never had to pay for installation as have always found be nice to someone and you get a long way in life. All im saying is you treat someone with respect more often than not you get respect back. Anyone weve ever had to deal with has been fantastic, other people must have just been unlucky.

Would the OP know if this will be added to the VIP package or not? Think we will try and renegotiate that this winter when our contract comes to an end as at the time i took it out the VIP was fantastic saving but now its not really saving us that much.


+1 VM ftw!

sky sucks big time
#15
WalterSmith
LATEST FILMS?

Hmmm. Not according to my local Blockbuster.

I'll stick to Blu Ray and MKV.


Why do *****s like this guy even bother to post.
We are not talking about Blu Ray dvd rentals are we, we are talking about a movie on demand service unless everyone has missed the point.

With sky movies having 11 movie channels showing the same old repeats week after week this could be a cheaper alternative to sky movies.

heat and Rep added.
#16
Remember change ANYTHING on your VM account and at that point you sign up for another 12 month contract. Beware.
#17
akane
Why do *****s like this guy even bother to post.
We are not talking about Blu Ray dvd rentals are we, we are talking about a movie on demand service unless everyone has missed the point.

With sky movies having 11 movie channels showing the same old repeats week after week this could be a cheaper alternative to sky movies.

heat and Rep added.


because he has a valid point.
The movies being offered are anything but latest movies as VM would try and make people believe. They are all movies that have been available on Sky movies for many months or even years in some cases.
If you read the first post with the press release it states 'many of these movies have not yet been seen on free-to-air television' funny thing to say when you're being charged for them. It also states most will be HD, doesn't say all. I have a VIP package with VM and I certainly wouldn't pay more for movies that should be free with the package.
#18
its not just BBC,all channels are upscaled actually
#19
anyone know if they are broadcast in Original Aspect Ratio :thumbsup: ?

or cropped :x ?
banned#20
You seem to be putting a lot of effort into misleading people and defending Virgin, Garbage?

Don't happen to work for them, I presume?
#21
Well ive had Virgin and sky currently have virgin for broadband and Sky for Tv HD package
Ive had bad customer service with both companys
But the broadband is excellent if not a little over priced but there tv package was shocking
There HD stuff is non existant with one channel and the same old vod programes and these films have been on over and over on Sky
On the whole Skys HD package is excellent with many many channels well worth watching from films to sports to nature and arts
So although it pains me to say it id say Sky is the one to go for in HD

Steve
#22
mojothefish
Well ive had Virgin and sky currently have virgin for broadband and Sky for Tv HD package
Ive had bad customer service with both companys
But the broadband is excellent if not a little over priced but there tv package was shocking
There HD stuff is non existant with one channel and the same old vod programes and these films have been on over and over on Sky
On the whole Skys HD package is excellent with many many channels well worth watching from films to sports to nature and arts
So although it pains me to say it id say Sky is the one to go for in HD

Steve


More hd channels are coming august 1st
#23
ramiuk1
its not just BBC,all channels are upscaled actually

So does Sky HD boxes...
#24
We need an internet streaming service like netflix.
#25
virgin customer service is ok when you get a british call centre but woeful when you get a indian call centre staff ( with british names that they change everyday) i just hung up now when i get a indian call centre they cant understand me i cant understand their broken english. just a waste of my time trying to talk with them.
#26
williemcf
virgin customer service is ok when you get a british call centre but woeful when you get a indian call centre staff ( with british names that they change everyday) i just hung up now when i get a indian call centre they cant understand me i cant understand their broken english. just a waste of my time trying to talk with them.


Dell have some of their Indian call centre people taking Irish names - it's quite funny to hear Paidrig or Siobhan in a thick Delhi accent:-D
#27
I second that, the Indian call centres are hopeless. When I wanted to know why my login details for their Usenet service was no longer working, they didn't know what Usenet was. I cancelled there and then.
#28
Anarchist
You seem to be putting a lot of effort into misleading people and defending Virgin, Garbage?

Don't happen to work for them, I presume?


Thought that myself TBH.

The films are not 'the latest' available and VM customer service is one of the worst I have ever experienced, just behind Currys.

Having said that, compared to other movie channels available on other platforms this looks reasonable but has anyone looked at the type of VM box needed for 'HD' channels (V+ box?) and the cost of this box to rent or buy?
#29
You may find your HD subscription at £5 rises AND you are tied for 12 months. .Look on the terms and conditions page, about half way down. There you will find a statement saying Virgin reserve the right to alter the pricing every three months. I upgraded for a set price only to find the price has now increased after three months. I complained and the representative said the prices can go down as well as up. I've been a customer for six years and they've 'never' been lowered. So beware, how long will it be £5 ?
#30
Virgin as a company is quite bad.

I took them 3months of complaning and complaining till they sent me a new cable modem.
but i couldnt complain after modem was changed.

However i had to move places and virgin doesnt have broadband where i live now, so had to cancell the service.

They have sent me a bill of 4p by second class post. I called up the customer service to pay that bill they said i shouldnt bother, and now i have 2 more 4p bills !

thats how good virgin is.

And i wouldnt be surprised if they wanted a 12 month contract on the service !
#31
Well you can get 3months of Blu ray rental for free from Tesco DVD/LoveFilm and they have 10,000s of titles as opposed to 28 :D Plus after that its £10-£15 a month and again you get far more titles to pick and choose and bluray is better than HD Movies. Virgin need to focus on getting some damn HD stations
#32
VM are useless Ive been with them for vears and they are liars and thieves i had the fist V+ box by telewest and then a following 12 as everyone blew up then when it was telewest you could get something done because i was one of the first to have a V+ box telewest gave it me for free and there was no subscription. Fast forward a couple of vears and virgin takes over my bills are £90 some months and my box that was given to me free im now told its theres and i can pay £100s for it or pay £10 a month when i explain the case that the box was mine they dont care and the price is going up and up my box randomly records or does not record stuff you ring up and you get some arrogant ***** who has no interest in helping you.

Moving on to these films last i heard last week that they had only got one film company on board but where hoping to get some more and they where banging on about £5 as far as i can see no big film company is going to allow you to watch all its movies in HD for £5 just think Virgins cut then the picture houses 1 at the minute but the more that's added the more films will be available and then what virgin is very good at will happen the prices will increase first to £10 then £15 which is what they have done with everything else.They would be better suited to trying to secure the HD channels from sky instead of this daft idea so the ****** V+ box has a reason to be charging you the £10 subscription for.

Next to there broadband every one that had 10mb broadband was happy next the bought out 20mb so i jumped expecting to get a full unlimited 20mb broadband but what i got was a heavily capped connection so Virgin robbed everyone by capping there Internet for 18 hours a day to make way for the 20mb they have since made it worse now the only unrestricted time is when everyone's a sleep and the have the cheek to offer me 50mb for £50 a month that's not mentioning the broadband help that come from some far of land where the English is worse than my dogs put this all together and you have the worst company ever and I'm going to be leaving thy can stick the £5 movies that will end up being £20 where the sun don't shine.

Someone mentioned Virgins massive collection of on demand content and then moaned about Sky movies repeating WHAT do you think on demand is 99% is rubbish they advertise a series and you think yes i will watch that but when you look you find that its some random episode and its the same all over there service but as i said on demand is a catch up with a limited number of repeats so its no better than Sky
#33
400lbBench
Well you can get 3months of Blu ray rental for free from Tesco DVD/LoveFilm and they have 10,000s of titles as opposed to 28 :D Plus after that its £10-£15 a month and again you get far more titles to pick and choose and bluray is better than HD Movies. Virgin need to focus on getting some damn HD stations


http://www.hotukdeals.com/item/431175/90-days-free-dvd-rental-lovefilm-co/ - BLU RAYs for 3, 3 at a time, unlimited choice, the smart option

PS I didnt vote
#34
TAZMANUK
More hd channels are coming august 1st


They've been saying that for years
#35
polly69
VM are useless Ive been with them for vears and they are liars and thieves i had the fist V+ box by telewest and then a following 12 as everyone blew up then when it was telewest you could get something done because i was one of the first to have a V+ box telewest gave it me for free and there was no subscription. Fast forward a couple of vears and virgin takes over my bills are £90 some months and my box that was given to me free im now told its theres and i can pay £100s for it or pay £10 a month when i explain the case that the box was mine they dont care and the price is going up and up my box randomly records or does not record stuff you ring up and you get some arrogant ***** who has no interest in helping you.

Moving on to these films last i heard last week that they had only got one film company on board but where hoping to get some more and they where banging on about £5 as far as i can see no big film company is going to allow you to watch all its movies in HD for £5 just think Virgins cut then the picture houses 1 at the minute but the more that's added the more films will be available and then what virgin is very good at will happen the prices will increase first to £10 then £15 which is what they have done with everything else.They would be better suited to trying to secure the HD channels from sky instead of this daft idea so the ****** V+ box has a reason to be charging you the £10 subscription for.

Next to there broadband every one that had 10mb broadband was happy next the bought out 20mb so i jumped expecting to get a full unlimited 20mb broadband but what i got was a heavily capped connection so Virgin robbed everyone by capping there Internet for 18 hours a day to make way for the 20mb they have since made it worse now the only unrestricted time is when everyone's a sleep and the have the cheek to offer me 50mb for £50 a month that's not mentioning the broadband help that come from some far of land where the English is worse than my dogs put this all together and you have the worst company ever and I'm going to be leaving thy can stick the £5 movies that will end up being £20 where the sun don't shine.

Someone mentioned Virgins massive collection of on demand content and then moaned about Sky movies repeating WHAT do you think on demand is 99% is rubbish they advertise a series and you think yes i will watch that but when you look you find that its some random episode and its the same all over there service but as i said on demand is a catch up with a limited number of repeats so its no better than Sky


Call VIrgin, on the menu choose the 'Thinkin about leaving us option' say you unhappy with the bills and say Sky will give you all 3 for much less and they'll cut your bill drastically
#36
cheapskate58
Dell have some of their Indian call centre people taking Irish names - it's quite funny to hear Paidrig or Siobhan in a thick Delhi accent:-D


Deary me.....have you never heard of Londondelhi :-D
#37
400lbBench
They've been saying that for years


Well, he didn't say what year :-D
#38
garbage456
as with any company really


o2 can be quite good with existing customers atleast with pay as you o.... so not every company
#39
400lbBench
Call VIrgin, on the menu choose the 'Thinkin about leaving us option' say you unhappy with the bills and say Sky will give you all 3 for much less and they'll cut your bill drastically


Tried that and they where rude and marked me down for cancellation they don't play ball now like they used to. I told them i was going to sky as there prices where better and i was told go.
#40
Lakeside
As is usual with VM, the way to get one cheaply (one anything) is to be a new customer rather than a loyal existing customer.


I thought Virgin Media now had a policy of offering existing customers the same deals offered to new customers?

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