virgin media retentions £19pm for XL phone & 50mb broadband (free line rental) - £17 - HotUKDeals
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virgin media retentions £19pm for XL phone & 50mb broadband (free line rental) - £17.00

£17.00 @ Virgin Media
Was going to switch to sky broadband and telephone for £23 month after £60 tcb and £50 m&s vouchers. Virgin offered free line rental for 12 months, so only works out £17 after they discounted a fu… Read More
crocket Avatar
7m, 1d agoFound 7 months, 1 day ago
Was going to switch to sky broadband and telephone for £23 month after £60 tcb and £50 m&s vouchers.

Virgin offered free line rental for 12 months, so only works out £17 after they discounted a further £2.

50mb broadband plus unlimited XL call package. Bargain .
crocket Avatar
7m, 1d agoFound 7 months, 1 day ago
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#1
Well done. Gonna try too.
#2
Was it today? Bargain indeed! I accepted their offer for 50mb BB and normal landline package for £19 earlier today and thought that was nice. Well done!
1 Like #3
wow!... did they offer you thus on the spot or did they call you a few days later after you cancelled
#4
I got a similar deal, they paid my line rental up front for 12 months and now they are charging me £25 a month for what was the Big Kahuna package which I think is the XL TV, Broadband and Phone bundle, on a 12 month contract :)
1 Like #5
Only offered me £26.50 a month for broadband...so leaving anyway!
1 Like #6
I recently cancelled the TV aspect of my Virgin contract as retention's weren't playing ball after recent price rises and so signed up to Sky. I signed up for a new phone and Broadband package as I can't live without my 200mb broadband. Got my first months bill only to notice the price was wrong (was overcharged by £1.05). I contacted them via online chat and was told the price I was quoted the week before was still subject to the November price rise. I am trying to decide if I can be bothered complaining for the sake of £12, but very poor practice.
1 Like #7
Binned them after 4 years of failing to deliver 152Mbps as promised. Switched to Fibre using a BT line and actually getting decent speeds. New ASA rulings means they wont be able to sell up to 200Mbps if a lot of people arent actually getting it as the 10% ruling no longer applies next year.
#8
Fortunately I do get the advertised speed most of the time, the day BT/government get their act together and put decent fibre infrastructure in place across the country I'll be off like a shot. I'll not hold my breath though.
1 Like #9
good deal
1 Like #10
indar
Was it today? Bargain indeed! I accepted their offer for 50mb BB and normal landline package for £19 earlier today and thought that was nice. Well done!
DAMMM i just got my bill its crept upto £50 and i never use the phone TBF all for 50mb and basic phone and TV, think i need to call them.
2 Likes #11
yorkie
Fortunately I do get the advertised speed most of the time, the day BT/government get their act together and put decent fibre infrastructure in place across the country I'll be off like a shot. I'll not hold my breath though.


Blame Thatcher, BT wanted to do it in the 1980s. She blocked it.
1 Like #12
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.

I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.
#13
I have the option to cancel by the 30th due to the price increase.

I will be calling them tomorrow and telling them to shove it up their pumper if they don't offer me anything good.
3 Likes #14
MarcusD
I got a similar deal, they paid my line rental up front for 12 months and now they are charging me £25 a month for what was the Big Kahuna package which I think is the XL TV, Broadband and Phone bundle, on a 12 month contract :)
That's suspiciously cheap. I couldn't get it that cheap and I'm with them for 9 years.
1 Like #15
I left them for sky. Virgin over charges, I had constant broadband outages and they made bill mistakes I had to chase up 4 time after they promised to sort it every time. Useless!
#16
Are the UK call centres open on Saturdays?
#17
I was going to go for the £15/mo Sky offer but after a phone call with the least helpful customer service representative, I went for Virgin instead.
#18
I'm paying bloody obnoxious £42 for this. Can existing customers haggle for this?
#19
Deeco
I'm paying bloody obnoxious £42 for this. Can existing customers haggle for this?

Same here. £42. Let me know if you have any joy. I threaten to leave, they roll out the red carpet. I even handed in my notice & they said 'goodbye'. Had to beg them to come back...and ended up paying more!
#20
Gollywood
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.
I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.

If they raise the price you can leave at anytime... it's in the Ts and Cs
#21
xboxsteve
Gollywood
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.
I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.
If they raise the price you can leave at anytime... it's in the Ts and Cs

Ok. I'll check when they sent me the email. Hopefully I'm still within the window
#22
Cabled our street last month, came round offering 50mb with phone and a tivo for £16. Had it installed today.
#23
I have almost the same thing. £17 a month for 100MB BB but the phone is just a line with no call bundle. They credit the full line rental to your account so you don't pay anything for 6 months or whatever. Then you pay full price for the rest of it.
#24
Gollywood
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.

I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.


Maybe you just didn't read your contract and see the price it will go up to after new customer discount ends?
1 Like #25
jdmj1992
Gollywood
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.

I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.


Maybe you just didn't read your contract and see the price it will go up to after new customer discount ends?


I think thats exactly what has happened but someone decided to be ignorant instead.
1 Like #26
xboxsteve
Gollywood
The fktards increased my bill from £29 to £42 overnight. I still have 6 months left with them.
I'm gonna ring up on Monday and cry cos I can't afford it. Perhaps they'll knock it down a bit.

If they raise the price you can leave at anytime... it's in the Ts and Cs


Not true, only correct if there is a standard price increase. An increase due to a discount ending does not mean you will be let out of the contract. Also you cannot cancel anytime only during the specified time on the letter/email. Please be more informed before advising people the wrong information.
1 Like #27
smithmr8
I was going to go for the £15/mo Sky offer but after a phone call with the least helpful customer service representative, I went for Virgin instead.
I had the opposite. I'm a Virgin customer and their retentions department refused to play ball so I'm jumping to sky for their £15/m inc line rental. offer plus £75 prepaid debit card. Surely that is better value than this? Doesn't it work out less than £10/m all in?
1 Like #28
Watch out with Virgin Broadband. In MANY areas they suffer utilisation as they call it. In simple terms this means they have not upgraded the network to cope with capacity, so there are major contention issues at peak times. Because infrastructure upgrades are required it can take years to resolve. But all the while they continue to sell more broadband in the area compounding the problem and selling something they can't hope to deliver. It's a scandal. They get away with it because average Joe doesn't do speed tests and doesn't realise his supposed 200 meg connection is around 20 meg or less peak times. Google 'virgin' and 'utilisation' to see this is widespread. I cancelled after a week and went back to my always 40 meg plus BT. Great if you don't have utilisation issues though. I'd suggest everyone with Virgin speed tests at peak times in the evening or weekend late afternoons/ evenings as if you have utilisation and complain you get credits until it's fixed.
#29
That's the same package my nan had, virgin was taking over £48/month from her (without chargeable calls)
Called them up to cancel and the best they would offer for the same bundle as above was £41.99 so you got a good deal as they clearly don't want to do that for everyone...
She is now going to sky fibre for £27.99/month...
(all line rental costs included in above and NO TV at all... Ridiculous prices)

Neither cold or heat added from me as this is purely luck if they'll offer it to you...

Edited By: Breadas on Nov 26, 2016 08:33: added there was no TV in her package
#30
wakeywarrior
Watch out with Virgin Broadband. In MANY areas they suffer utilisation as they call it. In simple terms this means they have not upgraded the network to cope with capacity, so there are major contention issues at peak times. Because infrastructure upgrades are required it can take years to resolve. But all the while they continue to sell more broadband in the area compounding the problem and selling something they can't hope to deliver. It's a scandal. They get away with it because average Joe doesn't do speed tests and doesn't realise his supposed 200 meg connection is around 20 meg or less peak times. Google 'virgin' and 'utilisation' to see this is widespread. I cancelled after a week and went back to my always 40 meg plus BT. Great if you don't have utilisation issues though. I'd suggest everyone with Virgin speed tests at peak times in the evening or weekend late afternoons/ evenings as if you have utilisation and complain you get credits until it's fixed.
There's some truth that it but suggesting 200M get 20 is pushing it a little
I'm on 100M and I get about 60 on a busy evening
#31
Breadas
That's the same package my nan had, virgin was taking over £48/month from her (without chargeable calls)
Called them up to cancel and the best they would offer for the same bundle as above was £41.99 so you got a good deal as they clearly don't want to do that for everyone...
She is now going to sky fibre for £27.99/month...
(all line rental costs included in above and NO TV at all... Ridiculous prices)
Neither cold or heat added from me as this is purely luck if they'll offer it to you...

I doubt its luck. They know areas like mine that have no speeds comparable to Virgin so when I call they know there's no competition in speeds to negotiate a good price.
#32
FrugalFergal
smithmr8
I was going to go for the £15/mo Sky offer but after a phone call with the least helpful customer service representative, I went for Virgin instead.
I had the opposite. I'm a Virgin customer and their retentions department refused to play ball so I'm jumping to sky for their £15/m inc line rental. offer plus £75 prepaid debit card. Surely that is better value than this? Doesn't it work out less than £10/m all in?


It wasn't so much about the money, more about the customer service I experienced. I imagine it's swings and roundabouts, probably just got someone on an off day. But it was enough to put me off. That and Sky's horrendous reputation when it comes to cancellations. The person I spoke to refused to believe I wasn't interested in a TV package.
#33
current deals ending.. 50mb for £5 per month. line Rental paid up front with £100 credit.

this looks good
1 Like #34
I keep on intending to phone them regarding their price increase. There should be rules stopping the likes of VM, increasing their prices so often. In less than a year my monthly subscription has gone up by £7 a months. And every time the price increases their reliability gets worst.

I'm tempted to move to another provider just to get away from the annual hassle of having to phone them every year to haggle.
#35
Harryisme
I keep on intending to phone them regarding their price increase. There should be rules stopping the likes of VM, increasing their prices so often. In less than a year my monthly subscription has gone up by £7 a months. And every time the price increases their reliability gets worst.

I'm tempted to move to another provider just to get away from the annual hassle of having to phone them every year to haggle.


All the major providers raise prices once/twice a year
#36
The sky box and interface are miles better than the garbage virgin provide.
#37
Thanks for this. I was going to ring them next week to place a months notice after their 2nd increase in a year for their packages.
#38
Called earlier and best they would do is £2 per month off the £24 I pay at the minute for 70mg broadband only Have cancelled anyway, need to see if retentions call now with anything.
#39
lucyferror
MarcusD
I got a similar deal, they paid my line rental up front for 12 months and now they are charging me £25 a month for what was the Big Kahuna package which I think is the XL TV, Broadband and Phone bundle, on a 12 month contract :)
That's suspiciously cheap. I couldn't get it that cheap and I'm with them for 9 years.


Have you cancelled? I was at the end of an 18 month contract, spotted BT was cheaper so rang Virgin to cancel, they offered £52 a month so I politely declined and continued with the cancellation and went with BT.
Then 5 days later Virgin rang me back and offered the £25 a month so cancelled my BT order!
#40
hawk299
wakeywarrior
Watch out with Virgin Broadband. In MANY areas they suffer utilisation as they call it. In simple terms this means they have not upgraded the network to cope with capacity, so there are major contention issues at peak times. Because infrastructure upgrades are required it can take years to resolve. But all the while they continue to sell more broadband in the area compounding the problem and selling something they can't hope to deliver. It's a scandal. They get away with it because average Joe doesn't do speed tests and doesn't realise his supposed 200 meg connection is around 20 meg or less peak times. Google 'virgin' and 'utilisation' to see this is widespread. I cancelled after a week and went back to my always 40 meg plus BT. Great if you don't have utilisation issues though. I'd suggest everyone with Virgin speed tests at peak times in the evening or weekend late afternoons/ evenings as if you have utilisation and complain you get credits until it's fixed.
There's some truth that it but suggesting 200M get 20 is pushing it a little
I'm on 100M and I get about 60 on a busy evening
Not some truth, total truth. Just Google it as said. You may or may not be suffering the beginnings of utilisation. Report back in 6-12 months. Posts like yours are really irittating as you have passed judgment without reading the original post. Not everywhere suffers the problem, you don't. A lot of places do. Do your research before commenting..

Edited By: wakeywarrior on Nov 26, 2016 20:30

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