Virgin Media: Telephone + 2MB BroadBand now £15.50 p/m - HotUKDeals
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If you take our great value, flexible phone service, you can now get our speedy, reliable 2Mb broadband for just £4.50 a month.

And like all our broadband packages, there are no boring download limits and you get free internet security chucked in.

The price is based on taking a phone service which cost £11.00 per month and paying by direct debit.
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9y, 3m agoFound 9 years, 3 months ago
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#1
suppose this is for people with cable service areas
#2
I had just finished signing up for this deal when I saw this thread. I will still vote it hot though
#3
please could folks put the company name in the thread title when posting? This looks great til you click the thread and find it's virgin who don't supply to a great many addresses in the uk, mine included.
That'd be really helpful, thanks :)
#4
Also, they say no download limits, but they are implementing a system whereby after you download a certain amount each night, your connection speed is dropped significantly - this only applies from 4pm to midnight I believe
#5
so this is £15.50 a month with phone service? should be better package deals available with better bandwidth. i'm getting much better with bt after neg. with them on the phone at end of contact.
suspended#6
^ 350mb?? Surely that can't be right..
#7
Yup it's true

Customers on the "M" package will be throttled from 2Mb/s to 1Mb/s download speed and 128Kb/s upload once they have downloaded 350MB during the eight hour period. "L" subscribers will be allowed to run at full 4Mb/s speed until they hit 750MB, when downloads will be capped at 2Mb/s and uploads at 192Kb/s. Premium "XL" punters, paying £37 per month for 10Mb/s broadband, will be rationed to 3GB at full clip: anything more will come downstream at 5Mb/s and go upstream at 256Kb/s.
#8
Peak hours are 4pm - 12am

Think the title of the thread needs to be changed to "Virgin Media: Telephone + 2MB BB now £15.50 p/m"
#9
I've got the (now) 20 mb service....

you can get up to 16/17 mb at times, but the throttle back speeds in the last (but one) post..I wish!...they can easily cut you back to even less than 1 mb download!

i guess it's cheaper and easier to increase theoretical download speeds, than increase capacity.

like all Branson companies, you need to look behind the curtains.....
#10
Can someone post a link for an official announcement of this throttling?
#11
Can anyone post some alternative services to the virgin media services that allow for unlimited downloads?

Thanks
#12
alchemista
Can someone post a link for an official announcement of this throttling?

Yeah, I don't remember them telling me about this 'addition' to the service!
#13
http://allyours.virginmedia.com/html/internet/traffic.html

i just do my downloading before 4pm or after midnight if need be so no problem.
#14
'ultra reliable' is misleading... of 20ish people I know who've had NTL then Virgin in Cardiff, all have had problems, most of which have taken weeks to sort out, and recieved no recompense. There's still a big market for internet cafes here, as there are always virgin customers without any internet connection who need to get online!

Don't believe the 'Virgin' name, either. NTL needed to upgrade their image, and so took an investment from Branson which secured use of the name (ludicrously, the public have a good view of Branson and his companies, despite him being one of the major campaigners against the introduction of the minimum wage a few years ago). The 'takeover' gave Branson an investment at a reduced price, and IIRC involved NTL paying an inflated price for Virgin Mobile too. As jamesbrady said, look behind the curtains when Branson is involved. Earlier in the year he got a lot of press attention for saying all Virgin Air profits were going into researching alternative fuels. Looked great, a really generous 'gift to the world'. But in reality, if they find a viable alternative, it'll make him even richer- it's a calculated business decision made to make him look good and enable them to say that while they do pollute the air, they are doing something about it too. It's also complete rubbish- how can he give the profits away when there are shareholders to be paid? It's also a massive tax write-off, and potentially a get-around for the continuous offences (health and safety and breach of public contract, which is prosecutable) that Virgin Trains make every day.

Branson is a right git. I did like his Pamela Anderson shaped bottle for Virgin cola though.
#15
billyX
'ultra reliable' is misleading... .


agreed...and this kind of language use smacks of corporate advert-speak. Best avoided in HUKD.

and I know this has been said already, but shouldn't the title be changed to reflect the reality of this deal (part. price)
[mod]#16
I too found the title misleading, now changed.
banned#17
Don't for get Quidco ;)
#18
Ive never had my downloads throttled....have 2mb bb and download a huge amount ;-).....I love Virgin :-D
banned#19
Virgin should not be allowed to advertise their broadband service as 'Unlimited'.

It's quite easy to download 350mb especially when watching YouTube videos, so dropping users down to 1mb isn't really fair as the package is purchased as 2mb.
#20
5 years of Virgin and I think am gonna cancel ..
#21
I'm really surprised at everyone giving this bad press - I've had their broadband since about March and it's fantastic. Solid 2mb for £4.50 a month?! Surely that's hot?
#22
I have always found NTL/Virgin to be ok however I have just contacted them to ask for the offer and they refused saying no offers were available for existing customers. Looks like I need to contact customer retention tomorrow to get the deal or otherwise I will have to cancel and re-subscribe to get the offer. Found customer dervices to be pretty unhelpful this time around, maybe becuase it is so early in the morning. For the record I am currently paying £11 for phone, £9.99 for broadband.
#23
Yeah, I agree I should have used my own wording rather than Virgin magic words. I was pointing out the £4.50 BB, but maybe should have put the total as cannot get BB without the phone.

Another point: I would go with the negative posters on this site because want peace prepare for war. What is good for one might not be good for another. I worked on the endowment misselling problem few years back and all but 1 of the major banks/building societies were dirty dogs. Who went out their way to make it hard for people to claim their compensation, which they were entitled to. It made me throw up when people would say their bank was great when in reality they were all bad. Unrelated I know but maybe relevant.
#24
this is why this site is so great, it shows everybody what they are missing, I am with virgin and have been for a long time, now on the 14.99 a month deal it is slow, the new deal seems better value why didn't they tell me??

Have asked for the code to leave as I am sure there are better deals, free computers etc just for a contract for a year or two

n1ck
#25
CrackerJack
Virgin has a fair use policy, if you go over 350mb in peak times they drop you down to 1mb.



hrmm i am on 10mbit and i download at 1100kb/s constantly (sometimes all day)

maybe they like me :)
#26
n1ck
this is why this site is so great, it shows everybody what they are missing, I am with virgin and have been for a long time, now on the 14.99 a month deal it is slow, the new deal seems better value why didn't they tell me??

Have asked for the code to leave as I am sure there are better deals, free computers etc just for a contract for a year or two

n1ck



DO NOT FALL FOR THAT. 2gb download limit and ****** speeds for 2 years and you get a hella-basic laptop worth ~£300. It really isnt worth it. Rent a flat upstairs from an internet cafe, their broadband would be better.
#27
Diekund
hrmm i am on 10mbit and i download at 1100kb/s constantly (sometimes all day)

maybe they like me :)


you rebooted your modem lately as every 10mb user should be 20mb now m8, i rebooted mine saturday :) we were the last to get upgraded bristol area that is im from trowbridge.
#28
I think Virgin is the only company I've had the opposite experience to what is stated as the general consenus on hotukdeal threads - ****.

I've been on 6 ISPs and had the best speeds on virgin (inc BTs).

The customer service is terrible... they even "forgot" my POS offer and took 90 mins of moaning to get my offer put back on my bill.

Installation was a nightmare (not in terms of damage to property but organisation)... they are all monkeys, even the supervisors. Although if you are lucky you will get an installation date much quicker than ADSL - which is really bad seeing as a BT engineer doesnt have to visit your property...

I think its worth a go... you just need to take the name of the person who gave you the offer if it isnt a fixed one online and be prepared for the installation not to happen on your first arranged day!!! I recommended it to a friend and same thing happened and he lives 300 miles away.
#29
Daytrader
you rebooted your modem lately as every 10mb user should be 20mb now m8, i rebooted mine saturday :) we were the last to get upgraded bristol area that is im from trowbridge.



i only pay for 2mbit so i dont think they will be upgrading me any time soon :giggle:

they gave me a 3 month trial and havent turned it off since. I might give the modem a rebooting tonight and see if it helps any

greyster
I think Virgin is the only company I've had the opposite experience to what is stated as the general consenus on hotukdeal threads - ****.

I've been on 6 ISPs and had the best speeds on virgin (inc BTs).

The customer service is terrible... they even "forgot" my POS offer and took 90 mins of moaning to get my offer put back on my bill.

Installation was a nightmare (not in terms of damage to property but organisation)... they are all monkeys, even the supervisors. Although if you are lucky you will get an installation date much quicker than ADSL - which is really bad seeing as a BT engineer doesnt have to visit your property...

I think its worth a go... you just need to take the name of the person who gave you the offer if it isnt a fixed one online and be prepared for the installation not to happen on your first arranged day!!! I recommended it to a friend and same thing happened and he lives 300 miles away.


took 6 rearranged installments and 2months for me, but im happy now (that was nthell)
#30
mind you if you reboot the modem you might go back down to 2mb :(
#31
nah i have reset it quite a few times and it has not done me any harm. I am worried about calling them and reporting any faults though incase they change it haha. Our tv stopped working entirely for a month and i just left it as i didnt want to go back to 2mbit. Working now though :)
#32
i wrk for virgin media and i havent heard of the deal until now :x
#33
I'm on the 2MB 'service' I'm currently downloading a large file and my download speed is about 10/20 kB/s :x

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