Virgin Mobile 5000 mins + 5000 mins to 08 numbers + 5Gb data, monthly contract for £10 instead of £15 - HotUKDeals
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Virgin Mobile 5000 mins + 5000 mins to 08 numbers + 5Gb data, monthly contract for £10.00 instead of £15

£10.00 @ Virgin Mobile
There is an existing post which has been expired, you can find it here http://www.hotukdeals.com/deals/flash-sale-virgin-starts-midnight-tonight-2526059?page=3#comments I am reposting the deal here… Read More
jaykay1975 Avatar
7m, 2w agoFound 7 months, 2 weeks ago
There is an existing post which has been expired, you can find it here http://www.hotukdeals.com/deals/flash-sale-virgin-starts-midnight-tonight-2526059?page=3#comments

I am reposting the deal here because 1) the existing deal is expired and 2) this is not related to any 'flash sale' which was the case with the original post.

I have just called virgin and got them to switch my 2 numbers to a new deal 5000 mins + 5000 mins to 08 numbers + 5Gb data for £10 instead of £15 (if you look on their website, the deal is advertised at £15). To do this I called them and said that "a friend of mine got this deal yesterday" the chat guys didnt know about the deal and said he cant do anything for me. So I called virgin and spoke to the 'pay monthly' team telling them the same thing, the guy went away for a couple of minutes then came back and said "yes we can offer you that deal". Both numbers switched.

Not as good as my original tariff (unlimited everything for £8.50), which I had for about 2 years until they recently increased it to £22!
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#1
is this a 12 month or 30 day rolling contract? I'm getting 4gb of data for £10 after the flash deal and I think about 2000 minutes but never use that much data and hardly any minutes so not sure if it's worth changing. I used to get "unlimited" data for £6 plus a pile of minutes I never used
#2
uni
is this a 12 month or 30 day rolling contract? I'm getting 4gb of data for £10 after the flash deal and I think about 2000 minutes but never use that much data and hardly any minutes so not sure if it's worth changing. I used to get "unlimited" data for £6 plus a pile of minutes I never used


Its 30 day rolling (I personally don't like being tied in to 12+ month contracts).
#3
3g only.
#4
My understanding was there were to be more than just this tariff, including some sub £10 price plans. Did you ask them about any other tariffs?
#5
Well they wouldn't give it to me at this price. Told me the best prices are whats shown on the website as they always do when they keep increasing my price. They said my price is already the best they can offer blah blah blah.
1 Like #6
Based on the expired thread referenced in the deal this is my take:

1) Virgin are planning a sale, the deal the OP quotes will be part of this sale
2) The sale was due to go live yesterday, but they had issues with the website, so it is not yet public
3) On the back end in their system the deal is live, it's just not public yet on their site yet. Some advisors seem to be willing / aware that they can access the deal now and are doing so. Others aren't willing / aware so are not offering it.

Based on the above I am expecting an official 'launch' of these sale tariffs at some point this week.
#7
IronGlaive
Well they wouldn't give it to me at this price. Told me the best prices are whats shown on the website as they always do when they keep increasing my price. They said my price is already the best they can offer blah blah blah.

I must say that I was surprised when they gave the deal to me, because I faced the same rejection with the online chat. But as I said in my post above, after calling I got the deal - perhaps try calling a couple more times and speaking to different people might work?
#8
gadgetcake
My understanding was there were to be more than just this tariff, including some sub £10 price plans. Did you ask them about any other tariffs?

In my experience you can switch your tariff as many times as you want with Virgin, so if there ever is a flash sale and if a better offer is announced there shouldn't be an issue switching from the deal in this post to the new one.
#9
I used to be on virgin mobile and on the face of it they offer a great deal, but when you have plenty of signal and someone calls you they get through to your answer phone and then you don't get a message to say you have voicemail until hours later. Virgin was cheaper than my ID payg now, but I got so annoyed with this happening (even after I complained several times) I just left.
Get it at your peril, one day you'll be waiting g for that important call and you won't know that they've called already!!!
#10
jaykay1975
uni
is this a 12 month or 30 day rolling contract? I'm getting 4gb of data for £10 after the flash deal and I think about 2000 minutes but never use that much data and hardly any minutes so not sure if it's worth changing. I used to get "unlimited" data for £6 plus a pile of minutes I never used
Its 30 day rolling (I personally don't like being tied in to 12+ month contracts).

thanks, I prefer 30 day rolling too
#11
vkash2236
I used to be on virgin mobile and on the face of it they offer a great deal, but when you have plenty of signal and someone calls you they get through to your answer phone and then you don't get a message to say you have voicemail until hours later. Virgin was cheaper than my ID payg now, but I got so annoyed with this happening (even after I complained several times) I just left.
Get it at your peril, one day you'll be waiting g for that important call and you won't know that they've called already!!!
Interesting. Been with them for years and thankfully never had this issue.
#12
JayKay, what numbers did you use to phone them? Did you get a British person?
#13
Just spoke with Virgin and they advised the flash sale scheduled for 11th October had indeed been deferred.
She did however add a note to my account advising that if I call when the deal goes live they will switch my two accounts over despite me entering into a new 12 month contract with them two weeks ago.
#14
kerryb
Just spoke with Virgin and they advised the flash sale scheduled for 11th October had indeed been deferred.
She did however add a note to my account advising that if I call when the deal goes live they will switch my two accounts over despite me entering into a new 12 month contract with them two weeks ago.
Deferred until?
#15
Just phoned as I pay £15 they said available on 18th Oct.
#16
I phoned and got the deal (£10 for the £15 deal). What i was told, the deal is on but they are having technical difficulties implementing the deal, so have added a note to my account (and 2 other accounts of mine) to say I have got the deal and they will honor it and implement once their system is working. I may have picked it up wrong (stephenpulley1956) but I'm sure they said to me that the deal will only be available till the 18th !... could be wrong folkds so please don't hold me to it !
#17
Supatramp
JayKay, what numbers did you use to phone them? Did you get a British person?

I called 150 from my virgin landline (I think its 789 from a virgin mobile), and it was a foreign call centre)
#18
Which team is best to speak to to get this deal?
Every time I ring up a foreign call centre picks and they have no knowledge of it
#19
vkash2236
I used to be on virgin mobile and on the face of it they offer a great deal, but when you have plenty of signal and someone calls you they get through to your answer phone and then you don't get a message to say you have voicemail until hours later. Virgin was cheaper than my ID payg now, but I got so annoyed with this happening (even after I complained several times) I just left.
Get it at your peril, one day you'll be waiting g for that important call and you won't know that they've called already!!!

I had this with Virgin and I also get it with Life Mobile so clearly an EE issue. I find the reception far worse with Life Mobile and reluctantly considering going back to Virgin with deals like this.
#20
still on £8 pm unlimited everything & sooner or later expect them to kick me & the wife off the deal. All the Virgin TV package will go too then
1 Like #21
showstopper
Which team is best to speak to to get this deal?
Every time I ring up a foreign call centre picks and they have no knowledge of it

I picked the option to "talk about your account", I guess that was someone in regular customer services, but he then transferred me to the "pay monthly" team who eventually set things up for me.
#22
I usually choose the option for 'are you thinking of leaving us' - takes you to retentions team
#23
Good deal , only down side if I'm correct virgin are still using 3g and not 4g, heat added
#24
waikit83
Good deal , only down side if I'm correct virgin are still using 3g and not 4g, heat added

Yes, Virgin only on 3G via EE & Data is limited to 3.5GB, after which its running at 50kb/s, just enough to download an email, which why I have left them for EE
1 Like #25
waikit83
Good deal , only down side if I'm correct virgin are still using 3g and not 4g, heat added

They released information that 4g was coming by the end of October but recent posts suggest end of the year but the have apparently been saying that for a while.
#26
Somethings goin on just spoke to them and they can't say nothing but you can tell by the language and check back and see! They know if they give no deal no one is signing up! Looks like 4g is coming by the end of the year but he wouldn't say!

Obviously ee now btee wanted 4g for itself to sign up customers but as 5g is only a few years away and 4g becomes standard they will sell it to the cheaper operators! At the moment only 3g they have to sell as per ofcom rules! But once the premium pricing wears off they will charge virgin life etc more to have access to 4g as this is money up front! We'll see what happenes



Edited By: Anon32 on Oct 12, 2016 17:34
#27
This should not be reposted until there is an actual deal.
#28
Sqsq
This should not be reposted until there is an actual deal.

This is not the same post... the deal is dfferent, please read both posts to figure it out.
#29
jaykay1975
Sqsq
This should not be reposted until there is an actual deal.
This is not the same post... the deal is dfferent, please read both posts to figure it out.

Sorry its not a deal if one has to be phoning a callcenter to get it, and then maybe, if you're lucky. Just my opinion.

Maybe I'm wrong. Who else has been able to get this deal?
1 Like #30
Sqsq
jaykay1975
Sqsq
This should not be reposted until there is an actual deal.
This is not the same post... the deal is dfferent, please read both posts to figure it out.
Sorry its not a deal if one has to be phoning a callcenter to get it, and then maybe, if you're lucky. Just my opinion.
Maybe I'm wrong. Who else has been able to get this deal?

I guess your idea of a deal is different to mine; a) Not many people knew / know that this is available, b) It saves me £10 over 2 phones each month, c) I got the deal along with many others (read other posts here) d) if virgin cant get their act together and give everyone the same offer, thats not my issue .... bottom line is that I thought this would help others the way its helped me, if it didnt work out for you, better luck with other deals.
#31
No 4g and poor customer service sorry
1 Like #32
monkey1999
No 4g and poor customer service sorry
I question which provider has good customer service? Been with all of them over the years, and they're all as rubbish as another.

EE (and before them T Mobile) have always by far the worst customer service.

All if the others, Inc Virgin, are much of a muchness to me. All as bad as eachother
#33
Be aware that they will NOT let you use anywhere near 5000 minutes to 08 numbers. People have been cut off for as little as 100 minutes. Whether they are willing to let you use the 5000 minutes to landlines or mobiles I don't know but I would expect to be cut off if usage gets high.
#34
gadgetcake
monkey1999
No 4g and poor customer service sorry
I question which provider has good customer service? Been with all of them over the years, and they're all as rubbish as another.
EE (and before them T Mobile) have always by far the worst customer service.
All if the others, Inc Virgin, are much of a muchness to me. All as bad as eachother
call EE on 08009566060 much better than 150 staff ;)
#35
Anon32
Somethings goin on just spoke to them and they can't say nothing but you can tell by the language and check back and see! They know if they give no deal no one is signing up! Looks like 4g is coming by the end of the year but he wouldn't say!

Obviously ee now btee wanted 4g for itself to sign up customers but as 5g is only a few years away and 4g becomes standard they will sell it to the cheaper operators! At the moment only 3g they have to sell as per ofcom rules! But once the premium pricing wears off they will charge virgin life etc more to have access to 4g as this is money up front! We'll see what happenes


EE does do 4G for resellers, V business sims have it as does 1pmobile.com, prob dont want Virgin Media servers hammered by retail customers as the data backhual server is Virgin not EE's, EE only provide the data connection to Virgin servers, its half a MVNO Virgin Mobile - the calls & mins are EE wholesale not the data, Virgin Mobile data could cripple Virgin Media broadband customers speeds, esp with a 4G signal so Liberty Media dont offer 4G to retail only business customers.
1 Like #36
dave80
Be aware that they will NOT let you use anywhere near 5000 minutes to 08 numbers. People have been cut off for as little as 100 minutes. Whether they are willing to let you use the 5000 minutes to landlines or mobiles I don't know but I would expect to be cut off if usage gets high.
That needs reported to Ofcom, 0800 numbers are free.
#37
seaniboy
Anon32
Somethings goin on just spoke to them and they can't say nothing but you can tell by the language and check back and see! They know if they give no deal no one is signing up! Looks like 4g is coming by the end of the year but he wouldn't say!
Obviously ee now btee wanted 4g for itself to sign up customers but as 5g is only a few years away and 4g becomes standard they will sell it to the cheaper operators! At the moment only 3g they have to sell as per ofcom rules! But once the premium pricing wears off they will charge virgin life etc more to have access to 4g as this is money up front! We'll see what happenes
EE does do 4G for resellers, V business sims have it as does 1pmobile.com, prob dont want Virgin Media servers hammered by retail customers as the data backhual server is Virgin not EE's, EE only provide the data connection to Virgin servers, its half a MVNO Virgin Mobile - the calls & mins are EE wholesale not the data, Virgin Mobile data could cripple Virgin Media broadband customers speeds, esp with a 4G signal so Liberty Media dont offer 4G to retail only business customers.


Nonsense.
#38
seaniboy
dave80
Be aware that they will NOT let you use anywhere near 5000 minutes to 08 numbers. People have been cut off for as little as 100 minutes. Whether they are willing to let you use the 5000 minutes to landlines or mobiles I don't know but I would expect to be cut off if usage gets high.
That needs reported to Ofcom, 0800 numbers are free.

This has nothing to do with 0800 but the 5000 minutes they offer to 084 and 087 numbers. Ofcom are pretty much spineless anyway.

Edited By: dave80 on Oct 12, 2016 19:27
#39
dave80
seaniboy
Anon32
Somethings goin on just spoke to them and they can't say nothing but you can tell by the language and check back and see! They know if they give no deal no one is signing up! Looks like 4g is coming by the end of the year but he wouldn't say!
Obviously ee now btee wanted 4g for itself to sign up customers but as 5g is only a few years away and 4g becomes standard they will sell it to the cheaper operators! At the moment only 3g they have to sell as per ofcom rules! But once the premium pricing wears off they will charge virgin life etc more to have access to 4g as this is money up front! We'll see what happenes
EE does do 4G for resellers, V business sims have it as does 1pmobile.com, prob dont want Virgin Media servers hammered by retail customers as the data backhual server is Virgin not EE's, EE only provide the data connection to Virgin servers, its half a MVNO Virgin Mobile - the calls & mins are EE wholesale not the data, Virgin Mobile data could cripple Virgin Media broadband customers speeds, esp with a 4G signal so Liberty Media dont offer 4G to retail only business customers.
Nonsense.
care to elaborate ?
2 Likes #40
dave80
seaniboy
dave80
Be aware that they will NOT let you use anywhere near 5000 minutes to 08 numbers. People have been cut off for as little as 100 minutes. Whether they are willing to let you use the 5000 minutes to landlines or mobiles I don't know but I would expect to be cut off if usage gets high.
That needs reported to Ofcom, 0800 numbers are free.
This has nothing to do with 0800 but the 5000 minutes they offer to 084 and 087 numbers. Ofcom are pretty much spineless anyway.
This has to be rubbish. So you are telling me they'll sell a tariff including 5000 minutes to 08 numbers, but cut you off if you use more than 100?

You really think they can get away with that? I've never read more nonsense in my life

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