Virgin will try to offer existing customers a V+ HD BOX upgrade for £75 if you keep your current box and pay £5 a month rent for it.....DO NOT ACCEPT THIS!
SKY are offering a SKY+ HD box installed for £49(ish) and you can use that as a bargaining chip.
Go through to cancellations and tell them you wan to leave because you only have one TV and therefore do not need to keep your old box and pay £5 a month for it.
CALL VIRGIN UPGRADES ON 0845 650 4545.
(Important - Don't do your bargaining with the upgrade team - just see what they offer first and then when you don't like it, ask to be put through to cancellations)
Remember: You can go through with your cancellation and set a date of 30 days - this can be reversed by telephone any time in those 30 days, at no cost.
They tend to understand this and will immediately offer the upgrade without the £5 per month rent (and they'll take away your old box).
But don't let them get to the offer until you've menoined that SKY will do the same thing for £49 and you've always wanted SKY. Then slip in at some stage a little wording like "to be honest I'd prefer to stay with Virgin to avoid the hassle of changing over but for the £25 difference and the fact I'll be getting SKY, I can manage it".
In some cases they will offer the whole upgrade for free.
Myself and three freinds/relatives have done the same thing in the last week and all been successful...they are losing customers to sky at the moment and are extremely keen to keep existing customers.
I also asked for the new Samsung box and not the older version of the box as I have samsung tv etc, they were happy to oblige.