XFX HD 6870 ATI - AMD Radeon Graphics Card - 1GB £182.11 @ scan today only - HotUKDeals
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Good price for this brand. Also the following are on offer today.

1GB XFX HD 6850, 4000MHz GDDR5, GPU 775MHz, 960 Stream Processors, DP/ 2x DL DVI-I/ HDMI £140.99

1GB XFX HD 5870, PCI-E 2.1, 4800MHz GDDR5, GPU 850MHz, 1600Cores, DP/ DVI/ HDMI, Aliens vs Predator £217.36

1GB XFX HD 5850, PCI-E 2.1 (x16), 4000MHz GDDR5, GPU 725MHz, 1440Cores, 2x DL DVI-I/ HDMI/ DP+Alien £164.49

KEEPING IT REAL.
Add a new dimension to gaming with XFX Radeon HD 6870 graphics cards. This new series of AMD Radeon graphics cards has the anticipated release of a 3-D gaming and multi-media solution for desktop computers. The HD 6800 Series is one of the first graphics cards with support for both HDMI 1.4a and DisplayPort 1.2 solutions for Stereoscopic 3-D on the market. With the added benefit of XFX 3E Technology, a new trilogy that incorporates AMD Eye-Definition, AMD Eyefinity and AMD Eyespeed, become totally immersed.
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Comments/page:
#1
be aware of scans return policy
banned#2
deets
be aware of scans return policy

how so?

my friend had no problem with his returns
#3
So when they ask you like they did with me to put your gfx card that requires a 6+8 pin pci power connection in another system you deem that to be acceptable fault finding. I think Scan are mad presuming I have greater than 650W power supplies growing out of my ass and other systems that i can just fling GFX cards out of just to prove it faulty. then they took 6 weeks to receive the item which they then sent off to XFX. So what does this mean? I am stuck with no computer for 6 weeks. That's why i consider Scan return policy to be a load of crap.

Edited By: sonicdeathmonkey on Nov 19, 2010 16:57
#4
sonicdeathmonkey
So when they ask you like they did with me to put your gfx card that requires a 6+8 pin pci power connection in another system you deem that to be acceptable fault finding. I think Scan are mad presuming I have greater than 650W power supplies growing out of my ass and other systems that i can just fling GFX cards out of just to prove it faulty. then they took 6 weeks to receive the item which they then sent off to XFX. So what does this mean? I am stuck with no computer for 6 weeks. That's why i consider Scan return policy to be a load of crap.

Six weeks does sound like a really long time for a RMA ....
It might be XFX's fault though, they get the decision on if a card is to be replaced or repaired.
"This warranty offered by XFX to its Resellers is limited to the repair and/or replacement, at XFXs discretion, of defective or nonconforming Product" - xfxforce.com

Asking you to check the card in another computer does not sound unreasonable, as they will charge you a shipping/restocking fee if the item is returned and not found to be faulty. There is often no other way to test to see if the card is faulty (unless you have a spare graphics card kicking about..)

Looks like you aren't the only one who has had this issue :
http://forums.hexus.net/scan-care-hexus/156805-imminent-xfx-rma.html

Unfortunately He had some extremely bad news for me. It would be returned to Scan for testing and then sent on to XFX for secondary testing by them. Apparently then XFX give approval for Scan to send out a replacement. The process can take up to 20 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!


Edited By: djfluff on Nov 19, 2010 17:37
banned#5
Is this card worth getting for the extra £42 compared to the 6850?
1 Like #6
On the RMA aspect, I can tell you from bitter experience this is down th XFX.
I have tried to RMA things in the past and whenever it is a XFX product it is a hassle.
In the end I found out why, when I attempted to contact XFX directly and got back replies telling me they dont have to help me by law, thus they will not. And that they wish me the best of luck. That was there exact words.
I swore to never buy XFX again. By stark contrast Gigabyte are awesome for support and very helpful.My advice steer clear, spend a couple of pounds more for piece of mind and buy a 'nicer' brand.
#7
flamex
Is this card worth getting for the extra £42 compared to the 6850?

No, you can O/C the 6850 to 6870 speeds. personally id save the £42
#8
spawney
flamex
Is this card worth getting for the extra £42 compared to the 6850?


No, you can O/C the 6850 to 6870 speeds. personally id save the £42


so you can't O/C the 6870?
#9
You shouldn't be comparing OCd values, you should compare stock increase in FPS between products to the price difference to see if it's worth the extra cost (when looking for value in a card)
#10
spawney
flamex
Is this card worth getting for the extra £42 compared to the 6850?


No, you can O/C the 6850 to 6870 speeds. personally id save the £42


Except you can overclock the 6870 to go even faster.... Its only 42 quid more, I'd go for the 6870.

Edited By: essexlad on Nov 20, 2010 00:12
#11
on the RMA side of things, I had a nvidia XFX card that didn't work and Ebuyer just changed it out within a few days. I have also fallen foul of scams LONG turn around times when sending things back at almost 2 month to replace a defective power supply.
#12
Guys, check my deal out. You get a 5870+ dirt2 + some other games for 235 quid instead of 300quid!
#13
jjust click my name and select the deal
#14
tweetee
On the RMA aspect, I can tell you from bitter experience this is down th XFX.I have tried to RMA things in the past and whenever it is a XFX product it is a hassle.In the end I found out why, when I attempted to contact XFX directly and got back replies telling me they dont have to help me by law, thus they will not. And that they wish me the best of luck. That was there exact words.I swore to never buy XFX again. By stark contrast Gigabyte are awesome for support and very helpful.My advice steer clear, spend a couple of pounds more for piece of mind and buy a 'nicer' brand.

wow exactly same with me ive had very bad experience with xfx who sent me round and round in circles, oh test this in another pc etc etc, which i did and i knew for a fact the gfx card had gone they didnt give 2 hoots, so now whenever i buy a gfx i make sure its not xfx branded
#15
djfluff
Six weeks does sound like a really long time for a RMA ....It might be XFX's fault though, they get the decision on if a card is to be replaced or repaired."This warranty offered by XFX to its Resellers is limited to the repair and/or replacement, at XFXs discretion, of defective or nonconforming Product" - xfxforce.comAsking you to check the card in another computer does not sound unreasonable, as they will charge you a shipping/restocking fee if the item is returned and not found to be faulty. There is often no other way to test to see if the card is faulty (unless you have a spare graphics card kicking about..)Looks like you aren't the only one who has had this issue :http://forums.hexus.net/scan-care-hexus/156805-imminent-xfx-rma.html[quote=]Unfortunately He had some extremely bad news for me. It would be returned to Scan for testing and then sent on to XFX for secondary testing by them. Apparently then XFX give approval for Scan to send out a replacement. The process can take up to 20 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!

I've read about XFX's stance on RMA to resellers / OEM builders and can see how difficult it can be, I'm wondering what the legalities are on this? The purchase was from scan so the contract is between the consumer and Scan - not XFX, thus all warranties within 12 months should be handled by Scan and should be resolved in reasonable time. Do Scan not have a technical team capable enough to determine if the RMA is valid before they ship to XFX or is this the arrangement that XFX employ accross the board, if so imho this is enough of a reason to look to other manufacturers, beit retailers or consumers.



Edited By: pita^norf on Nov 20, 2010 09:25
#16
HybridTheory
deets
be aware of scans return policy


how so?

my friend had no problem with his returns


if an item fails within its warranty they can chose to give a partial refund based on how long they think the card should last

http://forums.hexus.net/scan-care-hexus-after-sales-support/189938-soga-vs-warranty.html

Edited By: deets on Nov 20, 2010 12:14
#17
That's a pity about XFX - I dealt with them about 5 years ago and they were really good (2 weeks to fix a year old card). Stories here though mean I am going to stay clear of the brand though; thanks for the heads up.
#18
Strangely, for me they were equally bad 5 years ago. I bought an XFX 7800GT from them, which had the fan 'stuck' at 100%. XFX had me doing all sorts of stuff, like taking the cover off the fan to see if there was any plastic peeling off inside. Quite how this was related to a fan that was hardwired to the power source, I don't know. It never did get replaced.

Still, it could be worse, it could be Digimate who still haven't returned the monitor they collected off me in April.
#19
I'm now 9 weeks into an RMA issue with Aria. Similarly sent the item back to manufacturer.

Card is 5970, they didn't have replacement stock and offered a £390 credit note for a £520 card. Nothing close to the performance can be bought for that from them.

I am now pursuing my credit card company through section 75 of the 'consumer credit act', which makes them equally liable to the retailer. I should get a full refund from them and they can pursue Aria through the courts to get their money back.
#20
Strange, i assume you have been onto their forums, CS through the forums is quite good, as answers are made into the threads for all to see.....

As i think someone said above though, it's the assbackwards way the GPU manufacturers force the RMA process to themselves on the resellers, thus pushing the waiting time through the roof, places like aria are more than capable of diagnosing a dead or faulty GPU, and lets face it, there is practically zero repairs you can do on these things as the PCB's are all machine built, and it's not cost effective to repair them ! £390 is an odd figure to be offered, but i am assuming they gave a reason for that, i'd say they were trying, by offering that, when many places would have just said we've sent it back as per the manufacturers instructions and our hands are tied.... as scan seems to do

Edited By: Gunslinger on Nov 20, 2010 17:41

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