Zen internet Deals & Sales for 2016 - HotUKDeals
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Zen internet Deals & Discounts

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ZEN ADSL Internet free for 6 months £306.83 over 12 months inc line rental @ Zen Internet

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In a rare move the Rochdale-based ISP Zen Internet has slashed the cost of their ‘up to’ 17Mbps (ADSL2+) unlimited broadband service by offering the first six months of service for free (£16 per month…
UnclePotter Avatar9m, 3w agoFound 9 months, 3 weeks ago59 Comments
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I was tempted but in the end I went with PlusNet as they were offering up to 17Mbps Broadband free for 12 months just paying for line rental. I called them up and prepaid the line rental for 1 yr. Total cost for 1yr 192.87. It comes with a phone line I won't use as it's cheaper just using voip.
cundall
the__cat
I don't see why they must be the best?
It's their customer service in general, but when it comes to faults they are most likely market leaders. They used to monitor lines and let you know when you had a possible fault. When you had a fault, if the engineer did not turn up (which is common) they would be on the phone minutes after the missed appointment raising an escalation.... Also It's down to QOS on the network - they are mainly focused at the business market.
Use to work for an ISP back in the day - if you want a home service, then i would use Zen, but for business where a data connection is relied upon, i would have A&A as a back up to a leased line.

I see what you're saying, but Zen do all that too. I'd also argue that their network is one of the best in the country. It has full QoS throughout and business-class service. Don't forget also that AA use BT and TalkTalk to deliver their services; especially EFM. Zen also do this, but they also have LLU services in some areas which tie straight back to Zen's own network. In my opinion this makes Zen's service a far more appealing offering.

As I said in a previous post, Zen used to drop lines into fields, blocks of flats, etc, for me in 2 days. I never ever had a problem from Zen's side with any of them and if there ever was a problem they were all over BT. Usually though that was during the expedite so I never saw the issues.
the__cat
I don't see why they must be the best?

It's their customer service in general, but when it comes to faults they are most likely market leaders. They used to monitor lines and let you know when you had a possible fault. When you had a fault, if the engineer did not turn up (which is common) they would be on the phone minutes after the missed appointment raising an escalation.... Also It's down to QOS on the network - they are mainly focused at the business market.

Use to work for an ISP back in the day - if you want a home service, then i would use Zen, but for business where a data connection is relied upon, i would have A&A as a back up to a leased line.
zimboy69

the best way to know when you have fibre is to check the box

Err, I have fibre but it's FTTP not FTTC. There's many FTTC cabinets around my village but due to a bit of weirdness with the ordering we can't get FTTC not that it's a problem as I'd much rather have more consistent optical fibre.
dar72
Do they censor the Internet like the big ISPs do?
Nope! That's one of the reasons I chose Zen. :)
-149Expired

Zen Internet Fibre package deals

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Was looking for a good fibre deal package came across Zen. Think its a really good deal. These deals are fibre with or with out phone line. You can choose to just have the internet and have the
myasin1985 Avatar3y, 1m agoFound 3 years, 1 month ago8 Comments
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Way, way too pricey, I do feel sorry for those stuck with DSL I'm on a nice fast 120mbit cable connection here, but there is a downside, I do have to pay a little over £24 a month for the privilege.

Anyways for a DSL comparison, Plusnet give 76Mb download (max) fully unlimited broadband with anytime phone calls, rental and free router for £32.97 a month. As you can see this makes the Zen offer at £47.94 with no calls dam expensive.

Breakdown:-
Free installation as your taking the phone package too
Router provided free (£5.99 P&P to pay if you want it)
12 month line rental (£131.88 payed at the beginning)
12 month fiber (£224.91 - 9 months at £17.99, 3 months at £24.99)

Regards
Flea
But I'm with virgin get free router, unlimited usage, 30mb speed, do approx 45-50gb a week and pay 11 a month for 6 months then 25 a month no line rental, had a referral so no installation charge

Have had no glitches and perhaps customer service for some isn't great but I've had no problems and for the equivelant of what I'd get with zen would could £42 approx and for that I could have TiVo TV package too
Rhoobarb
Far too pricey, not sure how they won these 'awards', ah well.

Presumably on things like customer service, reliability, consistent performance, latency, features.

At least, those are the reasons I continue to pay Eclipse £30 a month for 8Mbps/256Kbps rather than TalkTalk, say, £7 a month for the same speeds.
details added in to post
A bit dear but not extortionate. The 76Mb is the same price as Sky iirc and you have to take a line from Sky now.
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34Expired

Free Fibre Broadband Install & Free Router at Zen Internet

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Have been looking at upgrading to fibre broadband for a while but the activation fees and the cost of having to buy a new router seemed a bit excessive. Zen Internet are offering free line activation
chriscollinsuk Avatar3y, 11m agoFound 3 years, 11 months ago10 Comments
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Terrible and dishonest company. I would regularly call them if I could get a better speed than the 0.5 mb I was getting. Always told me no. I suspect because I had an unlimited line and they didn't want me to increase my usage. Switched to Plusnet because I got tired of paying £25 a month. After switching my speed increased to 3mb even though Zen told me just before then and countless occasions before 0.5mb was the best I could hope for.
Zen isn't just for business broadband, they do home as well. I've been with them for years. They may be a bit more expensive than other ISP's but you get what you pay for and on the very few occasions I've needed to call them they were brilliant. Hot for the offer but unfortunately I don't live in a fibre area (out in the sticks!)
A good bargaining tool for a chat with VM tomorow... And I may well swap over if they don't pull their finger out.
Cheers!
But Zen is for business broadband whereas plusnet is home
is it true...you get a better fibre signal if you eat brown bread ? :D
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