Bit Fed up of HUKD - HotUKDeals
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#1
Best thing to do regarding FS/FT is to PM col... :) He can sort most things or escalate it if it's more of an issue. In this case he should be able to sort it fine.
#2
Already done that, he said to use the 'contact us' option
#3
a lot of people have been complaining that they dont get any feedback when using the contact us button in regards to selling. seems to be a common theme, also members getting banned etc without being told why before getting banned and discussing it!
#4
Taz Col will sort it out for you he will respond with the line that he only ever posts in the for sale or trade forum and i quote : [COLOR="Red"]Hi can you post pictures of the actual items please. Do you have any selling feedback elsewhere such as ebay? [/COLOR] ( its a new catchphrase i think )
#5
i've too have noticed that a lot of people are being banned...most of the banned people are from the sale/trade section though
#6
abacus
Taz Col will sort it out for you he will respond with the line that he only ever posts in the for sale or trade forum and i quote : [COLOR="Red"]Hi can you post pictures of the actual items please. Do you have any selling feedback elsewhere such as ebay? [/COLOR] ( its a new catchphrase i think )


lol hes taken over edi's old job
#7
My problem is:

i didnt recieve an item innitially, and after making a paypal claim etc it eventually turned up weeks later, which i left negative feedback NATURALLY - which then led to me recieving negative back (just like ebay) i was called a theif etc

THEN - i made a deal with someone to trade, he either didnt send it or it was lost, either way i never got it. He left me negative saying im a theif. is it my fault that i didnt recieve something????

THEN - i made a deal and couldnt go thru with it, was banned for a day and got a neg off the seller. i left a neg for him for being a bit harsh with me.......MINE GOT REMOVED....(which is fair)

so my problem is.....i recieved 2 negs for things that were not my fault as a buyer.......but they stay on my feedback making me look like a theif.........................
and after my neg for a seller got removed, i can see they can be removed.....so why am i being ignored....
#8
At the moment immediate bans in the for sale and trade section are given out for most offences. These are simply one-day bans so not a massive deal at all for most people, and the reason for the ban is shown to the user during the ban period.

Users are expected to read the rules and code of conduct BEFORE posting for sale items; not only decide when we pull them up on it. Another unfortunate reason why we're having to do this is that many members are simply ignoring our PMs and requests in the threads and therefore an instant ban is the only way of stopping this.

We do have some tolerance though. Often new users are only given a warning rather than a ban and sometimes members are simply warned in the thread. Each situation has its own merits.
#9
i msged col before and got a fairly swift reply. so no quarrels there.

Though i understand the need for Rules and order in some respect i think this place is going down hill because its becoming too OTT. i mean for hells sake a guy selling 5 quid pens on ebay and here and the ones on ebay were seperate but with no thought of investigation or communication a regular user and decent guy got banned..if someone had spoke to him he would have simply put the situation right.

I think everyone in charge needs to remember these sorts of things are non profit, nothing to gain from this apart from offering people the chance to share Great deals. and be part of a community and that spirit is dashed by stupidity and lack of communication. which is a shame. it will make people look elsewhere which is a real shame.

Nothing is bigger than members on forums. because without the members this may as well be a search engine.

And though i agree with the one day ban idea in principal its blatantly being abused because its the easy option
#10
duckmagicuk2
We do have some tolerance though. Often new users are only given a warning rather than a ban and sometimes members are simply warned in the thread. Each situation has its own merits.


But the older members get treated like crap?
#11
That user didn't wait for a response for us before re-listing the threads.

Whether they were allowed to post the pens or not, there's also a rule which states that users shouldn't re-list items in closed threads for at least a week.
#12
odriscoll
But the older members get treated like crap?


If they've been selling for a while then they should know better and be leading by example.
#13
forget the repost that wasnt even needed though was it because there was no need for the thread to be removed in the first place was there? if it had been looked into. think the point is being missed here. if an error has been made then maybe that should be accepted and apologised for and moved on.
banned#14
odriscoll
But the older members get treated like crap?


well i have to sorta disagree here, i see older members getting away with far more than newer ones, ya know i get sick of people saying get a life whats the harm in bumping, get a life whats the harm in selling on here and ebay, etc, etc, and then boy do they soon want your help when things go belly up, and how they soon find the rules when things go wrong, yes all petty rules to some until its there sales getting knocked off the board, when they agree to buy then the seller withdraws because its been sold elsewhere etc, etc
#15
hawkio
it will make people look elsewhere which is a real shame.


I agree with that. If somebody comes on here and looks through FS/FT and sees all the banned members, it must appear to them that this site is full of hardcore scammers:w00t::thinking:
banned#16
duckmagicuk2
That user didn't wait for a response for us before re-listing the threads.

Whether they were allowed to post the pens or not, there's also a rule which states that users shouldn't re-list items in closed threads for at least a week.


again that rule is not clearly stated in the for sale rules, those are what people should be reading, it clearly states on each thread "Stop! Do not start a trade before reading and following this guide: FS/FT trading advice and reading the FS/FT rules"
#17
if those rules are so imperitive in the forums then there should be a little banner saying stop there should be an entire page disclaimer you agree to before posting....then there can be no arguments.
#18
duckmagicuk2
If they've been selling for a while then they should know better and be leading by example.


not really since ive been on here trading for ages now and i didnt even know about the rule that you have to go thru with a deal......people should know to read the rules EVERY DAY.....

i dont agree with this rule...i think it has been taken from avforums....it means we cannot change our mind...and since its us parting with our cash we have the right to change our mind....have you never picked something up in asda and put it back 5 mins later?????? :whistling:
banned#19
hawkio
if those rules are so imperitive in the forums then there should be a little banner saying stop there should be an entire page disclaimer you agree to before posting....then there can be no arguments.


yes, it has already been said numerous upon numerous times
#20
tazandsaz


so my problem is.....i recieved 2 negs for things that were not my fault as a buyer.......but they stay on my feedback making me look like a theif.........................
and after my neg for a seller got removed, i can see they can be removed.....so why am i being ignored....


On the face of it, you were hard done by on two of the negs, but out of 60 feedback, 3 aren't that bad.

You traded with someone who had 2 negs out of 23, which is a much higher percentage, and it didn't stop you dealing with them.
#21
well why isnt it implemented people ask for suggestions and "contact us" so basically your saying that no one is listening or making changes to improve the forums?
#22
I think we had some problems with members putting false offers in and agreeing to buy, unecessarily holding up the seller's sale.

Anyway, we're going entirely off topic here. If you want to discuss these issues feel free to start a thread in feedback.

Tazandsaz: I've been talking to the other mods and it seems that you have been replied to already after appealing the negs?
banned#23
hawkio
well why isnt it implemented people ask for suggestions and "contact us" so basically your saying that no one is listening or making changes to improve the forums?


like most, we all gave up on pushing the suggestions, from what i have seen out of all the suggestions ever posted none have ever been implemented and if they have been it was because they had already discussed it half hour befrore someone posted the idea -lol
#24
sassie
well i have to sorta disagree here, i see older members getting away with far more than newer ones, ya know i get sick of people saying get a life whats the harm in bumping, get a life whats the harm in selling on here and ebay, etc, etc, and then boy do they soon want your help when things go belly up, and how they soon find the rules when things go wrong, yes all petty rules to some until its there sales getting knocked off the board, when they agree to buy then the seller withdraws because its been sold elsewhere etc, etc


some things get missed, but if they are reported no doubt they will be punished...

i totally agree some of the rules need to be harshly enforced, but some are just there for the sake of it....and they are added without anyone knowing....i read the rules every now and then....but i still missed the one saying we HAVE to go thru with a deal when agreed....only knew about that one when i was banned
banned#25
tazandsaz
some things get missed, but if they are reported no doubt they will be punished...

i totally agree some of the rules need to be harshly enforced, but some are just there for the sake of it....and they are added without anyone knowing....i read the rules every now and then....but i still missed the one saying we HAVE to go thru with a deal when agreed....only knew about that one when i was banned


you cannot have some rules being followed and some not being, they should be followed and if you dont agree then dont post, we all knew the board needed sorting, it was becoming a free for all, and i know for one know that longer standing members arent always banned when new members are
#26
thesaint
On the face of it, you were hard done by on two of the negs, but out of 60 feedback, 3 aren't that bad.

You traded with someone who had 2 negs out of 23, which is a much higher percentage, and it didn't stop you dealing with them.


i know that but the fact that i have stuck to the rules and been a good trader for so long. then getting negs saying im a theif....doesnt look good for me, nor is it true......if it was something like....person did not recieve item from me.....as a neg, id be happier....even tho...it shouldnt be a neg...i dont like ebign called a theif...
#27
obviously from my post count i havent been around as long as others but thats dissapointing to think no ones suggestions are implemented. or not many. I am amazed at many forums/sites/ that remain in the same place because people are never listened to. This is the internet. no one is better than anyone else.

Nevermind heh. I am only in this thread becuase donbreach treatment in my opinion is a shambles. end of story really i wont be listened to. and no one will admit they made a mistake in the first place and if something on the telly was worth watching i wouldnt be wasting my breath.
#28
duckmagicuk2
I think we had some problems with members putting false offers in and agreeing to buy, unecessarily holding up the seller's sale.

Anyway, we're going entirely off topic here. If you want to discuss these issues feel free to start a thread in feedback.

Tazandsaz: I've been talking to the other mods and it seems that you have been replied to already after appealing the negs?


i have had a reply from rayman who was very nice, helpful etc and said he would try and sort it out....but that was all i heard...

and col told me to use the 'contact us' thing
#29
We have lots of features that were implemented by user request:

Negative rep went, the first post at the top of the forums, a form to fill in to submit a for sale item... and COL!! He's a direct result of your requests.

I shall delete any further off-topic posts: take them to their own Feedback thread.
#30
sassie
you cannot have some rules being followed and some not being, they should be followed and if you dont agree then dont post, we all knew the board needed sorting, it was becoming a free for all, and i know for one know that longer standing members arent always banned when new members are


i dont mean some need enforced and some being ignored..i mean some shouldnt be there...but i do still follow them....

and i think everyone should at least be given a warning before a ban, as i was not aware of that particular rule until ...possibly you pointed it out to me...then was banned
#31
tazandsaz
i have had a reply from rayman who was very nice, helpful etc and said he would try and sort it out....but that was all i heard...

and col told me to use the 'contact us' thing


To which you received a reply on the 18th February at 19:44. :)
[admin]#32
well why isnt it implemented people ask for suggestions and "contact us" so basically your saying that no one is listening or making changes to improve the forums?


Suggestions are suggestions - not a roadmap for the site.

if those rules are so imperitive in the forums then there should be a little banner saying stop there should be an entire page disclaimer you agree to before posting....then there can be no arguments.


Do you honestly think anyone reads? There's already a big notice at the top when you go to submit fs/ft. When you joined up to HUKD did you read through the code of conduct there that you have to agree to? If so then you should have read the fs/ft rules before posting. Solved.

We're implementing the rules as fairly as we can. If you cannot follow them then there are consequences. As with anything ignorance is not an excuse.
#33
duckmagicuk2
To which you received a reply on the 18th February at 19:44. :)


does it go to my PM or email? if email ive possibly missed it...ill double check....
#34
tazandsaz
does it go to my PM or email? if email ive possibly missed it...ill double check....


Email. (Yahoo)
banned#35
tazandsaz
i dont mean some need enforced and some being ignored..i mean some shouldnt be there...but i do still follow them....

and i think everyone should at least be given a warning before a ban, as i was not aware of that particular rule until ...possibly you pointed it out to me...then was banned


i know some seem petty and maybe shouldnt be there, but say the bumping thing wasnt there, how would you feel if everybody just kept bumping their threads, the page would move that fast that nothing would probably ever get sold -lol. Now take the rule of members pulling out of deals, so the op has had some great offers, used up there bumps and you now agree the deal and then three days ater you pull out, the op then cant bump the thread, cant repost untill thats locked and then has to wait a week to relist. Ok what if the relist rule wasnt there, great he would be able to relist, but so would everyone, we see it now post today, use two bumps, then relist use two bumps, then relist, you get the point, the rules follow each other, one rules in place and then because of abuse another gets brought out
#36
i havent recieved any emails from HUKD checked spam folders and my trash incase i accidently deleted it....any chance it can be sent again?
banned#37
Admin
Suggestions are suggestions - not a roadmap for the site.



Do you honestly think anyone reads? There's already a big notice at the top when you go to submit fs/ft. When you joined up to HUKD did you read through the code of conduct there that you have to agree to? If so then you should have read the fs/ft rules before posting. Solved.

[COLOR="Red"]Are you seriously suggesting these need to be read before every post[/COLOR]:w00t:

We're implementing the rules as fairly as we can. If you cannot follow them then there are consequences. As with anything ignorance is not an excuse.
[admin]#38
tazandsaz
i havent recieved any emails from HUKD checked spam folders and my trash incase i accidently deleted it....any chance it can be sent again?


Yes I'll resend it now. It should have previous dates & times on it :thumbsup:
#39
sassie
i know some seem petty and maybe shouldnt be there, but say the bumping thing wasnt there, how would you feel if everybody just kept bumping their threads, the page would move that fast that nothing would probably ever get sold -lol. Now take the rule of members pulling out of deals, so the op has had some great offers, used up there bumps and you now agree the deal and then three days ater you pull out, the op then cant bump the thread, cant repost untill thats locked and then has to wait a week to relist. Ok what if the relist rule wasnt there, great he would be able to relist, but so would everyone, we see it now post today, use two bumps, then relist use two bumps, then relist, you get the point, the rules follow each other, one rules in place and then because of abuse another gets brought out


i know i agree with some of the things...but like the pulling out of a deal one....there is MANY things that can make you pull out of a deal, buyer or seller. I just feel it should be down to the 2 people involved wether the deal goes ahead or not...but even saying that im not complaining about the rules really.....in my case the seller was unhappy and felt i needed punished, which i did with a ban and a neg....my point was tho that i didnt even know that rule exsisted on this forum.......yet ive been trading on here since 2006.....
#40
juliet_bravo
Yes I'll resend it now. It should have previous dates & times on it :thumbsup:


Thanks JB

can you PM to let me know which address its gone to as i did recently change my email in my control panel (i did check both tho before asking u to send again)

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