Can we stop the panic? The old forum is still here - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

All Comments

(121) Jump to unreadPost a comment
Comments/page:
Page:
#1
Can you change the default font size for replys please.
banned#2
firstly, due respect for actually posting.

however, why are you insistant on making it look none-forum like? Is it too much to ask for the forum breadcrumbs (i think they are called), to be put back. The reason is the missing forum index (to see when last post was made etc), and the general forum feel. The links at the top simple dont cut it.

Secondly, and most importantly - no WYSIWYG editor, no last page link, no search by posts, not threads.

There is a massive lack of forum functionality. I plead again - if you wanna keep the new look/colour scheme - fine I can just about accpet that, but at least put the full proper forum functionality into it!

the old forum is NOT still here. why can't you be honest and admit that. the text only view is NOT the old forum.
#3
and soften the glaringly white background colour ?

preferably before I go blind :geek:
#4
To change the font size if you are using FireFox use the text increase/decrease function in the View tab. Its not hard to do and works.
banned#5
the old forum is not there, before from the main forum index you could see when a new post was posted in whatever board, now when you press all you get all boards all mingled into one, very confusing and to be honest when i do that i feel totally lost in there, everything seems to just bleed into each other on this new site
[admin]#6
vibeone - There are breadcrumbs. The navigation bar shows you where you are. The old forum would show "HotUKDeals Forum -> Deals -> Thread name" The current one highlights in white the forum you are in.

As noted you can stay in "All" if you want to see the most recent commented threads. The advantage is now you can actually see all the recently commented threads in a list instead of having to go into each forum to see what was recently commented.

The quick reply is still WYSIWYG?

The last page link was rolled out last night. In text only view you can click the member name in "Last Post". This is the same way the old forum worked.

Search by post you are right it is missing.
banned#7
yeah which will also screws up other sites. its the site that is wrong, not the browser. the option you mentioned is global to all sites.
#8
hotdealing
To change the font size if you are using FireFox use the text increase/decrease function in the View tab. Its not hard to do and works.



Thanks for the advice but the wii does not have that option.
#9
soweezy;1348282
and soften the glaringly white background colour ?
preferably before I go blind :geek:

I'm having to dim the screen everytime I come on here - it's a pain!!!!
Edit - Just thought (I'm dimming the screen and I've got a tinted screen filter fitted) took it off for a laugh to see what everyone else was getting - OMG!

"Can we stop the panic? The old forum is still here" - as this is so obviously untrue I'm sorely tempted to report the OP as SPAM.
[admin]#10
sassie I see what you're saying but the functionality is still here. I think it's better to see a list of all recently commented threads everywhere instead of looking at a forum index and only see the most recently commented ONE thread?

On the old forum you would look at the forum index and see ONE thread name that had been commented. What about if there were 5 threads commented in before you clicked back and looked at the forum index? You would have no idea.
[admin]#11
As for colours and white we are working on some display tweaks that should help.

The text size I presume you mean in quick reply? That is being worked on asap.
banned#12
admin i see what your saying too, but it just loses you, it is so in your face, it has no kind of real order, its just like looking at hundreds of threads in no kind of fashion, im sorry im sounding confusing and i know what i mean its just i cant seem to get it across right
#13
I'm warming to the layout slowly, but the green has got to go, maybe red, and the search function needs fixing i searched for xbox and got post from a year ago, it should give the results by most recent
#14
why didn't you give the site a proper test first before simply changing it over (so tweaks could have been done prior to it being 'live')?
And is there any particular reason for the change?
Have you any comments for the hundreds of people that have posted saying they prefer the old site?

Thanks
#15
Admin
As for colours and white we are working on some display tweaks that should help.

The text size I presume you mean in quick reply? That is being worked on asap.


Hi admin in your original post the font size is larger than the replys, can you make them the same.
#16
Also sometimes website updates, whilst alot of time and effort may have gone into them, just don't come out right. Surely it is a case of "if it's not broken, don't try to fix it". Maybe it would have been better to run the scheme and layout by the user base to get feedback? What you have done with the update is change so many things all at once that it actually looked like the site had been hacked when I first saw it.
[admin]#17
why didn't you give the site a proper test first before simply changing it over (so tweaks could have been done prior to it being 'live')?


There's always a gap between the bugs you fix in testing and the ones that come out when something is actually live. To be honest you may be surprised by the amount of testing we did before launching including performance testing on dedicated simulation servers but it is never quite the same as when you fully launch.

And is there any particular reason for the change?


The site has a lot of information and most of it was not easy to find or navigate around. The new system is not the same forum feel but it is far more powerful in terms of organising and using information. For example if a member now wants to only check out Mobile stuff it is like a mini Mobiles site for them (click Mobiles in the top row and all the Deals/Vouchers/Comps/Misc/Comments will be only from Mobiles).

Have you any comments for the hundreds of people that have posted saying they prefer the old site?


Yes, please give the new layout a chance and use it for at least a few days before lynching me :) Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things". I honestly think everything can be done better now - not in the same ways - but in more powerful ways. Lastly - don't worry I'm reading the comments.
#18
As you get used to it, the site does get better. I really like that the original post is kept at the top of the page in threads and now I can find forums again. Just one thing...PLEASE bring the old colours back, white is awful! Or maybe follow the hotmail route and allow a choice of colours?
#19
Can I make a really quick suggestion - could you in the Text Only view have a small display showing the temperature? Some way so we can see how hot a deal is?
#20
The text only view helps slightly...but there is no simple layout or order to the site.......as an example : I showed my sister how to use this site the other night (old forum style) and it took her a while to get used to it.......The next day it had changed to the new style and I know for a fact that the new layout will bemuse her and other newbies and most probabley give up....I'm struggling myself even though I am a moderator for 2 groups myself.
[admin]#21
Surely it is a case of "if it's not broken, don't try to fix it"


We would still be using gopher if everyone had that philosophy (no offense to those who still do ;)). In any case I think the old site and the way it worked was broken. It was ceasing to be useful. The amount of feedback and complaints in the old feedback forum showed that.
#22
How to remove those annoying stats/filters boxes on the right side of the screen?
#23
zipper
why didn't you give the site a proper test first before simply changing it over (so tweaks could have been done prior to it being 'live')?
And is there any particular reason for the change?
Have you any comments for the hundreds of people that have posted saying they prefer the old site?

Thanks


me too wondering any reason for the change and without a test beforehand.

Im about to get used to the new forum, but still, I think it would be much better if some functions of the old forum (like voucher A-Z section) to be kept in this one as well.
#24
Admin
We would still be using gopher if everyone had that philosophy (no offense to those who still do ;)). In any case I think the old site and the way it worked was broken. It was ceasing to be useful. The amount of feedback and complaints in the old feedback forum showed that.


I take your point but I have also never seen a temperature vote hit -2000° in 2 hours before :) That's quite a bit of feedback in a very short time methinks.
[admin]#25
Totoriko - consider those a holding area for now. We are going to put better stuff in there like threads you've recently posted in etc. If you have any ideas of what would be really useful let us know (start a thread would be good).
[admin]#26
-BA-;1348410
I take your point but I have also never seen a temperature vote hit -2000° in 2 hours before :) That's quite a bit of feedback in a very short time methinks.


Shows how well the new voting layout is working?
banned#27
Admin
There's always a gap between the bugs you fix in testing and the ones that come out when something is actually live. To be honest you may be surprised by the amount of testing we did before launching including performance testing on dedicated simulation servers but it is never quite the same as when you fully launch.



The site has a lot of information and most of it was not easy to find or navigate around. The new system is not the same forum feel but it is far more powerful in terms of organising and using information. For example if a member now wants to only check out Mobile stuff it is like a mini Mobiles site for them (click Mobiles in the top row and all the Deals/Vouchers/Comps/Misc/Comments will be only from Mobiles).

[COLOR="Red"]I found HUKD one of the easiest sites to found my way around, so not sure who didnt, as for making it like mini sites it was always like mini sites by having its on boards anyway, one click on the old site, or one click on new site, both the same, i have no problem navigating round this site except i just like the main forum page as already said, rather than how it is now where everything seems to just flow into one another[/COLOR]

Yes, please give the new layout a chance and use it for at least a few days before lynching me :) Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things". I honestly think everything can be done better now - not in the same ways - but in more powerful ways. Lastly - don't worry I'm reading the comments.
#28
Admin;1348384
We would still be using gopher if everyone had that philosophy (no offense to those who still do ;)). In any case I think the old site and the way it worked was broken. It was ceasing to be useful. The amount of feedback and complaints in the old feedback forum showed that.


Presumably the replacements for Gopher, whatever that is, were better. In this case this appears to be a change for changes sake. There are a huge number of members who are having problems finding their way around this new layout. They should not need instructions for use, it should be obvious how to navigate. I visit numerous forums and their layouts are much easier to use that this one. Let's face it this change is a change for the worse.
Merry Christmas:santa:
BTW why is it when you started this thread 37 minutes ago the index says 6 hours 59 minutes and there are no views but 28 comments?
#29
Out of interest - are there ANY professional web designers involved in this project? It certainly does not look like it.

Yes the functionality is still there but the navigation/accessibility is atrocious. No designer worth their salt would have produced this mess.


Good luck sorting it out :)
#30
It's annoying to have to click text only every time I return to the site. :roll:

The posted dates are not in order which seems crazy. :thinking:

Why do we need Hot, New, and Discussed? :thinking:

It would be better just to have all posts in same heading as it was before the change.:roll:
20 posts per page is not enough. It should be 100 at least. :whistling:
#31
da1740
Can I make a really quick suggestion - could you in the Text Only view have a small display showing the temperature? Some way so we can see how hot a deal is?


This would be useful Also if at all posssable can we have the breif synopsis that you used to get when you roll over the title? That was very useful!
#32
Admin
There's always a gap between the bugs you fix in testing and the ones that come out when something is actually live. To be honest you may be surprised by the amount of testing we did before launching including performance testing on dedicated simulation servers but it is never quite the same as when you fully launch.


First of all, thanks "Admin" (I'd prefer knowing if I am dealing with one person, a group of person, the one and sole god and owner of the website, the actual coder of the site (with vested interest (pride?) in the new design) etc) for replying.

One big problem I've noticed, I've seen a "testing" thread somewhere and I recall reading (sorry I paraphrase): "only bug fixes, we don't want comments on layout and usability".

This was a fundamentally wrong approach. The layout and usability has major issues. This should have been beta tested. In fact, ideally, you should have had a beta new website mirroring the original one and publicise it and encourage many peoples to go and use it.

Admin
The site has a lot of information and most of it was not easy to find or navigate around. The new system is not the same forum feel but it is far more powerful in terms of organising and using information. For example if a member now wants to only check out Mobile stuff it is like a mini Mobiles site for them (click Mobiles in the top row and all the Deals/Vouchers/Comps/Misc/Comments will be only from Mobiles).


OK, here's a problem: you are saying that. The huge majority of the forum users are saying that the site is less usable. Technically it might very well have extremely powerful new facilities. It's useless if they came at the expense of usability.

Admin
Yes, please give the new layout a chance and use it for at least a few days before lynching me :) Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things". I honestly think everything can be done better now - not in the same ways - but in more powerful ways. Lastly - don't worry I'm reading the comments.


I am really really not sure on what you base this comment on. Why do you think the new site is more usable than the old one for new users? With respect, I disagree. Now, I'd be entirely willing to be proved wrong. Unfortunately, usability design is a very complex field but when thousands and thousands of peoples are claiming that the new site has major usability issues, surely, there most be some truth on what they say.
#33
Admin
Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things".


I, and I am sure other have done this but still found the new site design wanting.

For example, i have sent several people to this site in order to find vouchers. Unlike me, they don't have time to browse the forums and look at the various deals, they only have a few minutes to spare and just want a voucher for whatever they are shopping for.

On the old site, they could easily click on one link "Vouchers" and get a complete alphbetised list of all vouchers that were currently active. On the new site, there is no way of doing this,

A new user coming to the site is now confronted by a confusing list of options. There is a 'vouchers' link in amungst the others, but if they click on it, they get a list of the "Hottest" vouchers. If they are not used to the site, at this point they will probably give up because the chances of there being the voucher they want in the 'hottest vouchers' list
are small. If they persevere, and click on the "Discussed" or even one of the specific item type links (i.e. Electricals), the list that comes up is again not in alphabetical order, so they have to search through page after page just to see if there is a voucher that might be suitable.

Yes, they can search for specific retailers, but if they are trying to find who has the best voucher offers out of a several different retailers (i.e. Dixons, Currys, PC World, Dell), they have to do a specific search for each company.

Please can you explain to me how in any way this is easier for a new user, than just having one alphabetised list, that is only one click away from the front page?
[admin]#34
nightswimmer it is easier now (I hope). Here's your situation:

Unlike me, they don't have time to browse the forums and look at the various deals, they only have a few minutes to spare and just want a voucher for whatever they are shopping for.


They know the merchant right? Click "Vouchers" in the menu. In that page there is a yellow search box on the right. Type the merchant name in. It brings up a list of all the vouchers with full details showing so they don't have to click on each.
#35
admin could you not have a poll or something were the members of the site could couse what format they would like, and whatever gets the most votes stays? There used to be a real community feel before to the fourm, now everything is all over the shop :(
#36
Admin




Yes, please give the new layout a chance and use it for at least a few days before lynching me :) Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things". I honestly think everything can be done better now - not in the same ways - but in more powerful ways. Lastly - don't worry I'm reading the comments.


I am a fairly new user and found the old site really easy to get to grips with and told quite a few people about the site. Now, as somebody mentioned earlier, everything just seems to fall into everything else at the moment and I find it very 'messy' in both its look and function.

There is no way I would tell people about the site now, as I feel that they would have no idea where to start.

I know that there have been posts regarding text size and various other problems people are having and there have been solutions put forward for this - but not everybody knows how to do these things themselves (I know my Mom wouldn't!) and others just don't have the time to try and adjust everything themselves.

At the moment is all just seems very unorganised and unappealing, sorry.
#37
Admin
nightswimmer it is easier now (I hope). Here's your situation:

They know the merchant right? Click "Vouchers" in the menu. In that page there is a yellow search box on the right. Type the merchant name in. It brings up a list of all the vouchers with full details showing so they don't have to click on each.


As I said in my post, whilst they can do this, if they are wanting to compare the best deals on offer out of several similar retailers (i.e. Dixons, Currys, PC World, Comet, etc.) they have to do a search for each specific retailer, instead of just easily comparing by scrolling dowm the list. [This, for me anyway, often also had the added advantage of spotting vouchers on offer from retailers that I might not have thought about looking at.]

It's not about the information not being there, it's about the ease, simplicity and speed of finding it.

Despite my complaints and dislike of the new desigm, I really do appreciate you responding and do also appreciate that the changes must have taken a lot of effort and that they were done with the best of intentions. :)
#38
i feel like im in a mist,i dont know what the hell im doing or where im going,now and again i get glimpses of the users i recognise then once i come of the page im in the fog again and please please send me emails im so bored without them
#39
One of the issues that really bugs me is the fact that the new site hasn't been designed to accomodate smaller browser sizes? When I'm at work I don't have all my browser windows at full screen. In a lot of instances I'll have them at less than 800 pixels in width. Well designed websites will degrade gracefully as the old version of hotukdeals used to. In fact the old version used to be a perfect example of this. I could view the old version at 500 pixels and it would still look perfect. This made even viewing it on a mobile device a joy. The old site is now just a mess, buttons covering text, text flowing into other text, navigation items going off the screen, combined graphic items breaking up. Why oh why did you do this? :(
#40
Admin
Also, please try to think more in terms of a new user coming to the site rather than thinking of "how I used to do things". I honestly think everything can be done better now - not in the same ways - but in more powerful ways. Lastly - don't worry I'm reading the comments.


Do you not think that a new user coming to a new site for the first time is more likely to identify with a tried and tested forum format? The standard vBulletin format is easily recognisable and pretty much universally accepted - and for good reason - because it keeps things reasonably simple and because it works.

Furthermore, surely you would have been better to keep the existing colour layout if nothing else - rather than the green/grey quidco type colour scheme

If there were issues with the old site and the resources it was utilising - surely optimising the database and tweaking the forum code would have been more effective than starting from scratch.

I realise that new users are important, but without the current users to provide content, there will be nothing for the new users to look at. I also appreciate that the descriptive urls will possibly drive more people to the sites from the likes of google - but a quick glance at the users to guests ratio (viewers at the moment: 3360 Guests, 683 Members) shows that the majority of people don't register on the site - yet again going back to the importance of the contributing users. I appreciate that there is a lot of competition for affiliate revenue, however, you surely must realise that there are also many competing forums offering similar functions to this site, and given the number of people that prefer a more conventional forum style it's undoubtable that many will view hotukdeals less in the future.

Final question is, can you understand why this sudden and abrupt change has alienated a large number of the users?

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!