Cashback phone offers should be banned - HotUKDeals
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[admin]#1
I think you'll find the vast majority of us have had no problems getting cashback. You have to pick a reputable company and stick to the terms. As long as you stick to them and send recorded with insurance etc etc you shouldn't have a problem.

They make the money of the people who don't follow up...

Edit : just to emphasis - it's important to use merchants who have a positive reputation. I've been tempted by offers from some merchants before but didn't spring b/c of their spotty reputation with cashback. Just like everything read people's feedback and use your judgement. End of the day if you have followed the terms they cannot back out - a quick threat of bringing in the law will straighten them out. Ask edi :)
#2
I agree with Paul, you MUST check out a Companies rep before signing on the 'dotted' line.
#3
One problem with the Citizens Advice article is that their findings are also based on local shops who make these contracts, rather than chains like Phones4U.

I've had offers with several companies and succeeded with cashback every time, the only one I failed was where I sent the claim late because I forgot that it was a bank holiday... but even then I managed to find and use a problem with wording within their T&Cs which helped me claimit anyway.
#4
i had no trouble with onestopphoneshop giving my cashback :)
banned#5
I would like to give my view on this :-D

Well over a year ago my daughter (12 at the time and going to big school) wanted a phone, i struggled with the decision of the rice of a new phone cost and the cost of keeping her with credit (otherwise no point having it) anyway the outcome of it was i couldnt afford a contract phone incase she was silly but came across a cashback deal with CPW for a motorolla L6 (yes not the trendiest) on a u-fix contract (no way to go over the allowance) with a 12 month free cashback offer. It was £25 per month for this she got the L6, 30 minutes x-net anytime minutes and 500 texts, she was delighted.

I must say i was very sceptical about ever seeing the money again but it was a risk i took, knowing that on a pay as you go i would end up topping up at least £10/£15 a month and the cost of a phone in the first place, so i reckon without any cashback i would probably have over spent a little.

Anyway the longshot here was i researched, purchased from CPW and got every penny back, the phone and all those minutes and texts cost me nothing, she is now on her second contract this time it was same phone, same contract but after cashback this one will cost me £4-99 per a month rather than free. Already sent in first claim and received cheque for this one

Sorry for rambling but just wanted to say like the others, research the stats, ask around, decide what you will lose if your deal goes belly up and if its worth the risk, if yes then like me go for it, if after everything you have looked at you are unsure then dont, but these deals are fantastic as long as you follow eerything your supposed to, legally if you follow evrything they dont have a leg to stand on


P.s My longest post ever :oops:
#6
sassie
I would like to give my view on this :-D

Well over a year ago my daughter (12 at the time and going to big school) wanted a phone, i struggled with the decision of the rice of a new phone cost and the cost of keeping her with credit (otherwise no point having it) anyway the outcome of it was i couldnt afford a contract phone incase she was silly but came across a cashback deal with CPW for a motorolla L6 (yes not the trendiest) on a u-fix contract (no way to go over the allowance) with a 12 month free cashback offer. It was £25 per month for this she got the L6, 30 minutes x-net anytime minutes and 500 texts, she was delighted.

I must say i was very sceptical about ever seeing the money again but it was a risk i took, knowing that on a pay as you go i would end up topping up at least £10/£15 a month and the cost of a phone in the first place, so i reckon without any cashback i would probably have over spent a little.

Anyway the longshot here was i researched, purchased from CPW and got every penny back, the phone and all those minutes and texts cost me nothing, she is now on her second contract this time it was same phone, same contract but after cashback this one will cost me £4-99 per a month rather than free. Already sent in first claim and received cheque for this one

Sorry for rambling but just wanted to say like the others, research the stats, ask around, decide what you will lose if your deal goes belly up and if its worth the risk, if yes then like me go for it, if after everything you have looked at you are unsure then dont, but these deals are fantastic as long as you follow eerything your supposed to, legally if you follow evrything they dont have a leg to stand on


P.s My longest post ever :oops:


Interesting post. Thanks. :thumbsup:

I'm about to start Legal Proceedings against CNM, bunch of scammers. Now they didn't have too bad a reputation when I took out the contract, now I would not touch them with a barge pole.
We have at least 6 mobile contracts a year and all but one have paid the cashback, excluding CNM.
banned#7
dinosteveus
Interesting post. Thanks. :thumbsup:

I'm about to start Legal Proceedings against CNM, bunch of scammers. Now they didn't have too bad a reputation when I took out the contract, now I would not touch them with a barge pole.
We have at least 6 mobile contracts a year and all but one have paid the cashback, excluding CNM.

Well good luck, if you followed everythig to the book you shouldnt have any problems ;-)
#8
Too lazy to read all of this so forgive me if I've missed something.

TBH the people too lazy to follow the guide me and duck contributed towards, to properly judge if they can follow cashback, to schedule and plan it

are the ones

lining the pockets of the companies who offer those deals in the 1st place, and more importantly for me, subsidising my cashback contracts which I adhere too.

I imagine eventually Ofcom and DTi etc will bring in guidelines and networks will place restrictions are more and more ppl are "screwed over" either by dodgy retailers or more likely their own incompetence and ineptitude and the deals do not become as sweet (Three and their admirable clamp down is a mild example of this)

Until then me and my family are happy to benefit off the misery of other peoples misfortune, sorry...
banned#9
schizoboy
Too lazy to read all of this so forgive me if I've missed something.

TBH the people too lazy to follow the guide me and duck contributed towards, to properly judge if they can follow cashback, to schedule and plan it

Oi i contributed towards this and some are too lazy to read it so i know where your coming from :giggle:
#10
Admin
I think you'll find the vast majority of us have had no problems getting cashback. You have to pick a reputable company and stick to the terms. As long as you stick to them and send recorded with insurance etc etc you shouldn't have a problem.

They make the money of the people who don't follow up...

Edit : just to emphasis - it's important to use merchants who have a positive reputation. I've been tempted by offers from some merchants before but didn't spring b/c of their spotty reputation with cashback. Just like everything read people's feedback and use your judgement. End of the day if you have followed the terms they cannot back out - a quick threat of bringing in the law will straighten them out. Ask edi :)

hear hear, if put far too diplomatically for my liking :)
#11
sassie
Oi i contributed towards this and some are too lazy to read it so i know where your coming from :giggle:

For one or two contracts, screwing them up isn't a big deal so I don't see the big fuss, if you lost money you couldn't afford, you had no place taking a cashback contract IMO.

However I'm the family geek for many mobile/cable/sky/isp services and contracts etc, so I have a system to ensure me and everyones stuff is properly sorted in time and offers taken advantage of if applicable
If I'm honest this gives me a degree of manipulation/control/influence which I enjoy, but nonetheless I save my family accross 4 households and nearly 20 people, thousands of pounds a year, because I am thorough and because I plan.
#12
schizo, when a company say they are sending you your cheque and they don't what can you do? I've had four emails and been told twice on the phone that my cheque is on it's way. I follow all their T&C's.
Also a new scam, CNM are doing is saying they have a page missing from them that has been sent in. This has not happened to me but CNM are banned on moneysupermarket because of it.
banned#13
dino have you tried their head office, i purchased a pay as you go from CPW and it stipulated i would get certain things with it, i continually phoned and was told it would be sent, it was in the post etc, etc, until i phone the day after my 28 days of return where up and they said i wouldnt get it as it wasnt part of the deal, i wrote to (cant think of his name) at head office and they phoned me the next day and appologised sincerely for all i had been told and would receive the stuff the next day, and i did
#14
Threaten legal action with a company letter heading of a friends solicitors firm most likely, the amount of times a properly worded letter on that has sorted me out is countless, anyone innovative enough can do this tbh :)

CNM always seemed slightly dodgy to me, I have ALWAYS stuck to companys with many MANY years of experience behind them, ie something serious to lose and will not risk damaging that reputation, it's a policy that has worked for me, albeit to the point of near paranoia :)

I also have started photographing contents before sending off claims via SD with the date stamp imprinted by the camera on the image, as I have seen such accusations from retailers become more common from online comments I have seen.

It's interesting you say MSE have banned CNM, I'll have to look up the thread(s) on as to why the happened.
#15
dinosteveus
I agree with Paul, you MUST check out a Companies rep before signing on the 'dotted' line.


dinosteveus
I'm about to start Legal Proceedings against CNM, bunch of scammers. Now they didn't have too bad a reputation when I took out the contract, now I would not touch them with a barge pole.


Which does go some way to proving the OP's point I think. Any company can go bad in the term of a contract, so while these may offer a good deal to some people, theres always a risk. I very rarely use my mobile so payg suits me fine:giggle:
#16
Well you have two options if you want a contract.

1) Pay full price.
2) Go for a cashback deal. If it goes wrong, you've not paid any more than you would have done anyway...
#17
duckmagicuk2
Well you have two options if you want a contract.

1) Pay full price.
2) Go for a cashback deal. If it goes wrong, you've not paid any more than you would have done anyway...


you can also do other things like :

1. negotiate a retention deal with your network if you don't need the new phone (I got £300 credit on a £30 per month contract) for 12 months.

2. You can buy a cheaper per month contract (like 3's £15 for 500 min)

Cash back is a scam, it never works smoothly and it doesn't matter which company you work with. At least my experience. Cash back which u have to claim should be banned I agree.
#18
Well surely it's upto the user who buys the contract to decide if they want to go with cashback or not? If not, you can just ignore them. I don't like a lot of deals posted but I don't complain. I ignore them. And a lot of people do save money with these offers.
#19
duckmagicuk2
Well surely it's upto the user who buys the contract to decide if they want to go with cashback or not? If not, you can just ignore them. I don't like a lot of deals posted but I don't complain. I ignore them. And a lot of people do save money with these offers.


It's not about not liking deals, It's about people trusting you to give good value deals. Cash back's value is dependant on too many things. So it's not good value. At least post the full price (12 x monthly) and suggest cash back is a good up side ! Not like it's written now.
[mod]#20
schizoboy


Until then me and my family are happy to benefit off the misery of other peoples misfortune, sorry...


Ahhhhh.........don't you just love the community spirit here.


Oh i forgot...........there isn't any. :roll:
#21
schizoboy

It's interesting you say MSE have banned CNM, I'll have to look up the thread(s) on as to why the happened.


Not MSE, he said moneysupermarket.com.



osa
It's not about not liking deals, It's about people trusting you to give good value deals. Cash back's value is dependant on too many things. So it's not good value. At least post the full price (12 x monthly) and suggest cash back is a good up side ! Not like it's written now.


Cashback deals are only dependant on receiving the cashback. So great value. There is more than enough information on the retailers on this site.

I have never seen a deal posted that it wasn't evident that it was a cashback deal from the title.
If someone does not have the mathematic skills to work out what the annual cost is, what chance of them submitting a successful claim?
[admin]#22
Ahhhhh.........don't you just love the community spirit here.


I"m pretty sure schizoboy meant non-hukd'ers as I would hope any HUKD'er knew enough about cashback and has enough feedback on the site to be able to make a good decision and follow it through properly. A look at the phones4u/m2yd threads will show the community helping each other out to make sure they don't get screwed over on the claims.
#23
Syzable
Ahhhhh.........don't you just love the community spirit here.


Oh i forgot...........there isn't any. :roll:


Actually, schizoboy has given advice to a lot of people with cashback contracts and helped out immensely with the cashback tips post, so all due credit given to him he's a great help in this area and as well as saving himself a lot of money I'm sure he's saved a lot of people here a few bob too.

:thumbsup:
#24
You guys are too enthusiastic regarding cash back deals, and I wonder why :whistling:
#25
sassie
dino have you tried their head office, i purchased a pay as you go from CPW and it stipulated i would get certain things with it, i continually phoned and was told it would be sent, it was in the post etc, etc, until i phone the day after my 28 days of return where up and they said i wouldnt get it as it wasnt part of the deal, i wrote to (cant think of his name) at head office and they phoned me the next day and appologised sincerely for all i had been told and would receive the stuff the next day, and i did

Thanks, but it was not CPW as in Carphonewarehouse, it was CNM as in coolnewmobiles
#26
osa
You guys are too enthusiastic regarding cash back deals, and I wonder why :whistling:


They can and do work, you just have to be careful who you go with.
banned#27
dinosteveus
Thanks, but it was not CPW as in Carphonewarehouse, it was CNM as in coolnewmobiles

Do they not have a head office? :?
#28
sassie
Do they not have a head office? :?

Yes, but the Special Delivery letter I sent them was returned unopened.
banned#29
dinosteveus
Yes, but the Special Delivery letter I sent them was returned unopened.

Why could it not be delivered? im sorry im not being of much help am i :oops:
#30
sassie
Why could it not be delivered? im sorry im not being of much help am i :oops:

No idea. The letter to their other office was signed for.
It's OK, I'll happily see these scammers in Court.
#31
Syzable
Ahhhhh.........don't you just love the community spirit here.


Oh i forgot...........there isn't any. :roll:


It's not all gone, there are still a few 'helpful' Members.:whistling:
banned#32
dinosteveus
No idea. The letter to their other office was signed for.
It's OK, I'll happily see these scammers in Court.

sorry i was of no help and good luck with your claim :thumbsup:
#33
sassie
sorry i was of no help and good luck with your claim :thumbsup:

Thanks :thumbsup: :thumbsup:
#34
One thing that i do feel should be added to all of these cashback deals AND the majority of all other's tbh, is the word "potential" when mentioning Quidco cashback.

Many threads have "....and with x pounds from Quidco, there is x pounds profit" and as has been explained several times, whilst Quidco is nice, and runs well in the main, it is by no means a guarantee is it, and should only be treated as a bonus.

duckmagicuk2
Well you have two options if you want a contract.

1) Pay full price.
2) Go for a cashback deal. If it goes wrong, you've not paid any more than you would have done anyway...
Whilst i have to accept your logic, the cashback phones, in the main are older or clearance phones and to pay full price for one, personally, i'd sooner get a more upto date handset.

Having said that, just coming to the end (in 2 months) for my 1st cashback deal, and aside from the e2save website telling me to send the wrong bills in vs what their CS staff said (the CS were right) i've had all my cashback
#35
I have said this on the phones4u/m2yd quidblog thingy, Quidco payments should be treated as a bonus. Any number of things could happen that could make the transaction not track etc.
#36
Yeah but you know as well as do Dino, look at some of the current cashback phone threads; even the titles have the word profit from quidco in them. I find this unfair, misleading and really shouldn't be as it is.

Folks do enjoy very good cashback in a year from quidco but it really is a bonus not a guarantee and i am not sure all realise this, perhaps i am wrong
#37
boydent999
I find this unfair, misleading and really shouldn't be as it is.

I agree. :thumbsup:
Be careful or you'll be known as a trouble maker with an attitude, just like meeeeeeeee :giggle: :giggle: :giggle:
#38
dinosteveus
I agree. :thumbsup:
Be careful or you'll be known as a trouble maker with an attitude, just like meeeeeeeee :giggle: :giggle: :giggle:
I'd consider that a compliment and to be in good company the lad.
Fancy looking for quidco, cashback 3 deal with me? :w00t:
#39
boydent999
I'd consider that a compliment and to be in good company the lad.
Fancy looking for quidco, cashback 3 deal with me? :w00t:


If your going to be on here I'll post some comparison sites that I use. (They may get removed, if they do email me at the usual address.) I then find the deal I want, clear cookies etc and go through quidco.
BRB :thumbsup:
#40
Use this thread to show them steve...

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