emails have stopped? - HotUKDeals
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#1
This happened to me a few days ago. I reported it to the powers that be and got a couple dozen emails a day or so later. Then they went off again. Reported again and so far (second day) so good - have been receiving them all as normal. Hope this helps. :)
#2
Mine are still arriving.
#3
Sorry new to this - how do I go about get emails about Hot Deals as would be very interested in this info
Thanks for any help
#4
hamcake
Sorry new to this - how do I go about get emails about Hot Deals as would be very interested in this info
Thanks for any help


Click on "Customise" under the "Advanced" top right.
Use the drop down box to choose what forums you want .
eg
Click on deals then the + in the green circle
repeat for any other forum (s) you want.

Mine looks like this :-
Deals x
Vouchers x
Freebies x Crosses are in a red circle

You can then filter by category, merchant and/or tags if you wish.
Set your filtering preferences - mine are online/offline and active
Set your viewing preferences: - mine are detailed view and new
Tick "Send alerts via Email" and Press SAVE

Hope this is clear enough for you. There was a post by someone else with easy instructions but I cannot find it.
#5
Much appreciated - as seem to be missing out on quite a few deals
Thanks for taking the time - now set up and reayd to go
Cheers
#6
Thank you from me too taasda.I have been having trouble with new layout of site and now i will hopefully find the deals i want without having to search page after page and have to view so many expired pages etc .Is there a way of viewing pages in order of newest first instead of them being all jumbled up ?
Thank you for our help
#7
skinner7408
Thank you from me too taasda.I have been having trouble with new layout of site and now i will hopefully find the deals i want without having to search page after page and have to view so many expired pages etc .Is there a way of viewing pages in order of newest first instead of them being all jumbled up ?
Thank you for our help

Whichever board you are on, click the "NEW" link for the latest.


I have set up my opening page using the "Custom" tab
The instructions for setting the emails will also set your opening page for the forum.
eg my settings of deals vouchers and freebies sorted by new are listed by latest posted. When I click custom which is on the Grey bar the same as SUBMIT
HOT NEW DISCUSSED CUSTOM then that is the page that opens giving me the topics I am interested in as they are posted.

Sorry if this is not very clear though it is to me. :whistling::)
#8
please can admin tell me whats happened to the emails is it just me who is not getting them??
1 Like #9
edjaned
please can admin tell me whats happened to the emails is it just me who is not getting them??


Have you set them up as in post 5?
[admin]#10
The emails should be coming through. Can you check your Custom settings to make sure you have some forums or categories selected? I think there is a bug if you don't have any selected - this is being looked at to see the best way to fix it as we don't want to flood old members with misc post alerts etc
#11
[FONT="Tahoma"]Firstly thanks taasda for the advice, i've noticed my emails have stopped and I've used the contact form to report this. I have checked my subscription status which states 'default is all' which is the way i used to get them and for 2-3 days after the site revamp I still got them. So I'm puzzled as to why it suddenly stopped?
I understand (and I really appreciate) that it must take HEAPS and Heaps of work to keep things going smoothly especially when completely refitting everything, I would just like to get the emails again:)[/FONT]
#12
Admin
The emails should be coming through. Can you check your Custom settings to make sure you have some forums or categories selected? I think there is a bug if you don't have any selected - this is being looked at to see the best way to fix it as we don't want to flood old members with misc post alerts etc
Cheers, Will do. :santa: :thumbsup:
suspended#13
Still don't get any deals by email,have done what is said but still nothing:?
#14
cheeked my settings they were stillthe same(set to recieve)but still nothing
#15
Still getting them here though.
#16
I was getting them for a couple of days there, but they stopped again yesterday afternoon. I've checked that I'm subscribed to the deals I want, but still nothing today, anyone else having this problem again?

Cheers,

B.
#17
weird!i only started getting them a couple of days ago but now none since yesterday afternoon
#18
OK, now I just got one message through about a hotel room in Alcester and I'm not even subscribed to the For Sale / For Trade forum! Still no actual deals getting through to me...Admin, any news on when this will be sorted?

Cheers.
#19
Have you been getting any emails today edjaned? Is anyone else having any problems today?
#20
Still no e-mail alerts for me and the site tells me I'm definitely subscribed to the ones I selected. Admin, any help on this one?
#21
bjmcghee
Still no e-mail alerts for me and the site tells me I'm definitely subscribed to the ones I selected. Admin, any help on this one?


Try putting a brief overview of your problem in this thread:
http://www.hotukdeals.com/item/125127/site-update-bug-report-and-fix-thre/all/feedback/discussed/?p=1368881#post1368881

Hope that helps :)
#22
Developer
Have you been getting any emails today edjaned? Is anyone else having any problems today?


think i had one yesterday about a travelodge and one today about a tom tom sat nav thing,my inbox is so empty:cry:
#23
still no emails for me
#24
hottoshop
Try putting a brief overview of your problem in this thread:
http://www.hotukdeals.com/item/125127/site-update-bug-report-and-fix-thre/all/feedback/discussed/?p=1368881#post1368881

Hope that helps :)


Cheers for the tip! Done that so hoping I can get an answer as I don't particularly want to be sitting there refreshing every few minutes to see what's coming up...or maybe I should just get out more... :-D
#25
bjmcghee
Cheers for the tip! Done that so hoping I can get an answer as I don't particularly want to be sitting there refreshing every few minutes to see what's coming up...or maybe I should just get out more... :-D


yes im doing the same!my excuseis its to cold at the mo to go out:-D
#26
edjaned, is it possible that the emails are going to your spam box? Can you check to see if any of them are in there?
suspended#27
I still don't get any emails,mine looks like this,I want all the new deals posted by email only.

Forums:
Deals
Vouchers
Freebies

Category:
Chose all of them as i want all of them

Merchant:
Blank (left it as is)

Tags:
Blank (left it as is)

Filter Preference:
Tick in...Available online,offline & view active Temp thresh 0

Viewing Preference:
Simple view & Sort by New

Tick in alerts by email

Is this right to get what i want like i use to in the old forum ?
#28
Can you make sure hotukdeals is on your safe list if you are using a hotmail email address?
#29
no they are not in junk and yes u are on my safe list,i have been recieving them fine for weeks then they stopped when site changed,they did come back for about half a day but then stopped again
1 Like #30
Snake
I still don't get any emails,mine looks like this,I want all the new deals posted by email only.

Forums:
Deals
Vouchers
Freebies

Category:
Chose all of them as i want all of them

Merchant:
Blank (left it as is)

Tags:
Blank (left it as is)

Filter Preference:
Tick in...Available online,offline & view active Temp thresh 0

Viewing Preference:
Simple view & Sort by New

Tick in alerts by email

Is this right to get what i want like i use to in the old forum ?


Same as mine except instead of :-
Viewing Preference:
Simple view & Sort by New

I have
Detailed View and New

I didn't choose any categories as I believe default is all without having to choose any. I may be wrong there but I am still getting mine.
#31
Now getting two of every email so must be getting someoneelse's - sorry :oops:
#32
what??thats not fair!im still not getting any! (emails that is)
#33
edjaned
what??thats not fair!im still not getting any! (emails that is)


For a small fee, I can forward them onto you. It is after all a Deal site.:-D
suspended#34
taasda
Same as mine except instead of :-
Viewing Preference:
Simple view & Sort by New

I have
Detailed View and New

I didn't choose any categories as I believe default is all without having to choose any. I may be wrong there but I am still getting mine.


Thanks taasda :thumbsup:
Thats what i thought & left it but still got nothing so added all of them.
I have copied the same as yours to see what happens, so really should start getting them
#35
I've got the same settings (apart from the fact that I don't want a couple of the categories) and I've saved those settings since the site was updated and still get no e-mails. Gone in a couple of times to check the settings are OK and not a sausage...or an e-mail alert...
#36
this is driving me nuts!
#37
ive started getting them again now
#38
edjaned
ive started getting them again now


one or two of each alert?
#39
one of each
#40
Cool...

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