A bit of a long shot but any help would be appreciated.
I bought a couple of pairs of jeans from Empire Stores, and my credit card was declined (I have a £200 limit for safety reasons on this card as I only use it online, and got a bit carried away).
I have now received a letter from Empire saying I have to pay a £15 surcharge as an "administrative fee", which sounds a bit over the top to say the least.
Is that actually legal, as the card was simply declined and the transaction voided?
Thanks for your help :thumbsup: