Help needed with new site - HotUKDeals
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#1
What browser are you using please? Is it IE6?

Welcome to HUKD !
#2
I dont think its IE6 but I'm a bit of a novice I'm using AOL does that help?
#3
hetti27;1399228
I dont think its IE6 but I'm a bit of a novice I'm using AOL does that help?


Are you using internet explorer or firefox to browse the internet? Or does AOL haev a dedicated thing that you use to browse?
#4
I think its internet explorer
#5
I'm glad it's not just me - I think the new site is a backward step for HUKD!
#6
hetti27;1399270
I think its internet explorer


Click tools, then internet options. Is it Internet explorer version 6? If so, I think there is an issue with that box. When you type in a few letters to the filter, it is supposed to bring up a list of merchants containing that. I highly recommend using firefox as a browser, it is miles better than internet explorer :) You can download it from "mozilla" for free.

Bejeezus;1399460
I'm glad it's not just me - I think the new site is a backward step for HUKD!


If you're having problems, would you care to state them so we can tell you if it is a bug, or something we can help you with?
banned#7
emma i think that it has been sorted in IE6, it comes up as it should for me now and im in IE6
#8
sassie;1399495
emma i think that it has been sorted in IE6, it comes up as it should for me now and im in IE6


Thanks Sassie, I wasn't aware of that. :)
#9
In that case, here's a breakdown hetti.

In the "filter by merchant" box, just type the first few letters of the merchant you want.

E.g. Tesc... will bring up all the tesco merchants.

In some cases, there are merchants that may be harder to find, but if you put one word from the title in, such as "direct" for "empire direct", this also works.

When the list appears, use the mouse to click on the one you are interested in. The page should load for that merchant.

Remember, the forum or the tabs at the top will affect the outcome - for example, if you are in "new" or "hot", or even if you are in "vouchers" or "deals" etc. Also the "include expired" button, or "online only" button affects your results.

Are you able to work it now hetti27?
#10
Happy New Year , no I tried putting in the merchants name just like I used to on the old site the name came up on the list I click on that but I get deals from all differant merchants not the one I requested the old site was a lot easier
banned#11
hi hetti, and a happy new year to you:thumbsup:

do you know how to do a screen shot so we can see what you are seeing?

do you go to the vouchers section? then search in the right hand side, where it says search by merchant? then after 2/3 letters the names drop down?
banned#12
this is a screenshot of three letters to search for tesco

[URL="http://i213.photobucket.com/albums/cc254/sassie-sassie/tes1-2.jpg"]http://i213.photobucket.com/albums/cc254/sassie-sassie/tes1-2.jpg[/URL]
banned#13
and this is the search it brings up when i have clicked on tesco

[URL="http://i213.photobucket.com/albums/cc254/sassie-sassie/tes2-1.jpg"]http://i213.photobucket.com/albums/cc254/sassie-sassie/tes2-1.jpg[/URL]
#14
Thankyou emma & sassie I'm sorted now I made sure my page looked like sassies and it worked I think my problem was I was in custom which is the only way I can go through the deals the way I used to on the old format, thanks again
#15
Glad to hear you're sorted :)

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