How Do I Delete My Account - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

All Comments

(128) Jump to unreadLocked
Comments/page:
Page:
#1
You can't.
#2
emmalampkin
You can't.

So my details are stuck on here forever :|
banned#3
Geemac
emmalampkin
You can't.


So my details are stuck on here forever :|


Yes - deal with it.

(Or be the first to finally have the time and patience to report HUKD to the information commissioner properly. Speak to HMRC as well ;) )
1 Like #4
it's only an email address
#5
You WILL spend eternity here on HUKD it IS written in stone, there is no escape! .. many have tried, all have failed to break free, there is NO END to the kingdom of shopping ... doom de dooooooooooooom!!

Edited By: snowtiger on Nov 03, 2010 12:47: spelling miztakers
#6
Can't you delete every post? (if you really had to)
#7
Is this related to your 'How do I add to my ignore list' thread?

There is no account, as such, to delete and there have been quite a few threads in feedback over the years disputing/discussing/bemoaning/pleading about this.

If you have a problem you can contact a mod and see if it can be sorted.
#8
Wish i could delete mine as well . It seems the mods can judge you without giving you the chance to explain and prove otherwise . Many others get away with things . If your face fits
#9
Ask for an account ban via Contact us? You will need a good reason why.
#10
I was curious, as there was a similar problem with Facebook, until pressure mounted.
May Hotdeals live long and we all prosper
#11
HotUKDeals
1 Like #12
Adam2050
Ask for an account ban via Contact us? You will need a good reason why.

Or just get banned? You could have fun saying what you really feel at the same time.
#13
gary_rip
HotUKDeals

Thank you :p
#14
deek72
Adam2050
Ask for an account ban via Contact us? You will need a good reason why.
Or just get banned? You could have fun saying what you really feel at the same time.

Has anyone ever received a permanent ban
#15
#Plenty have, personally I think you should report HUKD for breach of the DPA, about time they started respecting the law.
banned#16
dcx_badass
#Plenty have, personally I think you should report HUKD for breach of the DPA, about time they started respecting the law.


according to the site they don't have to comply with the DPA
#17
According to the site there aren't any bugs.
banned#18
didn't say I agreed with them, nor does the data protection commissionaire's office :)
1 Like #19
Geemac
deek72
Adam2050
Ask for an account ban via Contact us? You will need a good reason why.
Or just get banned? You could have fun saying what you really feel at the same time.
Has anyone ever received a permanent ban

Of course I wouldn't advocate it but I'm pretty sure that a racist comment aimed directly at another member would result in a permanent ban.
[admin]#20
You can delete your posts yourself if you wish. You can also remove your email address yourself (you won't be able to reclaim your account again after if you do this).

In regards to the DPA we are compliant and have spoken with ICO regarding the DPA and our obligations under it.

I think sometimes the DPA is not clear to the public and there are misunderstandings about what *personal* data is or isn't. I'm not going to try and define that here as I probably couldn't explain it concisely either but if any member here wants to know more there is a free phone number you can call up and talk about any specific question and they will give you information about whether the DPA likely applies.
banned#21
Admin
You can delete your posts yourself if you wish. You can also remove your email address yourself (you won't be able to reclaim your account again after if you do this).

In regards to the DPA we are compliant and have spoken with ICO regarding the DPA and our obligations under it.

I think sometimes the DPA is not clear to the public and there are misunderstandings about what *personal* data is or isn't. I'm not going to try and define that here as I probably couldn't explain it concisely either but if any member here wants to know more there is a free phone number you can call up and talk about any specific question and they will give you information about whether the DPA likely applies.


The information they gave me was that if a site has affiliate links, then it must be registered and comply fully wih the act.
[admin]#22
The information they gave me was that if a site has affiliate links, then it must be registered and comply fully wih the act.


Do you remember why that mattered? The parameters around DPA generally work on what personal information is stored and how it is processed. I'm not sure how affiliate links have anything to do with that?

But your posts aren't deleted though are they?
They still sit on your machines, they just get hidden from view. ( Most of the time. )

I think they are but I'll check - write something delete it. Mods can 'soft' delete where it doesn't show for members but mods can still see it.
#23
Admin
You can delete your posts yourself if you wish. You can also remove your email address yourself (you won't be able to reclaim your account again after if you do this).

In regards to the DPA we are compliant and have spoken with ICO regarding the DPA and our obligations under it.



Why is there such a massive problem in deleting a Member's details/activity/account anyway ?

You must surely realise that the action of not deleting will only provoke negative reaction and cast suspicion on HUKD's Admin ?

Is that really less important than the "numbers game" ??

Edited By: hottoshop on Nov 04, 2010 07:18: clarification
banned#24
Admin
The information they gave me was that if a site has affiliate links, then it must be registered and comply fully wih the act.


Do you remember why that mattered? The parameters around DPA generally work on what personal information is stored and how it is processed. I'm not sure how affiliate links have anything to do with that?


I was on the phone about another rmatter, and told her I was thinking of starting a forum and was thinking of using affiliate links to generate income. Straight away she said that would come under advertising for others and I would have to register for the act. I double checked that she understood the way affiliate links worked, she did and was exetremely clear on having to register.
#25
Here we go again........
banned#26
colinsunderland

I was on the phone about another rmatter, and told her I was thinking of starting a forum and was thinking of using affiliate links to generate income. Straight away she said that would come under advertising for others and I would have to register for the act. I double checked that she understood the way affiliate links worked, she did and was exetremely clear on having to register.


They probably misunderstood you. I would expect any company which run an affiliate program to comply with the DPA, as no doubt they require certain publishers personal details in order to provide any payment which may be due.



Edited By: aScottishBloke on Nov 04, 2010 08:04: Typo
banned#27
aScottishBloke
colinsunderland

I was on the phone about another rmatter, and told her I was thinking of starting a forum and was thinking of using affiliate links to generate income. Straight away she said that would come under advertising for others and I would have to register for the act. I double checked that she understood the way affiliate links worked, she did and was exetremely clear on having to register.


They probably misunderstood you. I would expect any company which run an affiliate program to comply with the DPA, as no doubt they require certain publishers personal details in order to provide any payment which may be due.



I'm not going to argue about it - I was asked what they said, and thats what they said.
banned 1 Like #28
Admin
You can delete your posts yourself if you wish. You can also remove your email address yourself (you won't be able to reclaim your account again after if you do this).

In regards to the DPA we are compliant and have spoken with ICO regarding the DPA and our obligations under it.

I think sometimes the DPA is not clear to the public and there are misunderstandings about what *personal* data is or isn't. I'm not going to try and define that here as I probably couldn't explain it concisely either but if any member here wants to know more there is a free phone number you can call up and talk about any specific question and they will give you information about whether the DPA likely applies.


Two quick things...

1) I don't believe this to be true. Please don't patronise me or the rest of the site membership. I am clear in what the DPA does and does not cover, and its my understanding that you failing on even the most basic regulations.

2) Deleting posts is not a solution, your profile, PM's, infractions, data collated from the for sales teams (linked ebay ID's, own research etc) still reside on your systems, and if a user has requested to leave, you have no valid reason to retain this data.

Don't get me wrong, I have no wish to leave, but it really frustrates me that you refuse to comply, and that your defence is to belittle the membership.

And as someone else put, regardless of the legals, why is it such hard work to provide a delete tool?
[admin] 1 Like #29
I'm not patronising you vibeone but I would say based on those statements you don't understand what personal data is. Your posts are not personal data - it may be your content but that's a different issue. Your generic username is not personal data *unless* it is linked to a piece of data which is considered personal data.. Collated activity data is also not personal data *unless* it is linked to a piece of data which is considered personal data. Etc. The DPA covers personal data which is data/information through which you can be personally identified or which is directly linked to data through which you can be personally identified.

I'm not going to be nasty here but remember also that under the DPA companies also have the right to keep your data and not delete it as long as they can show they have reasonable cause to use it, for a reasonable period and according to the use stated to the user when submitted.

As for a delete tool. I think most users who ask for their account to be deleted under the DPA are actually wanting their content deleted which is a separate issue. Removing user content across the whole site is not a simple tool. For example how would that work if a user nuked all their posts which ended up including a first post (thread starter) which contains many other users posts and useful information? That's why I'd rather members responsibly remove their posts and consider when they do so whether it's something that is going to hurt other users if it is removed.

Edited By: Admin on Nov 04, 2010 09:00: Spelling and addition
banned#30
trinaandlee,

You've been advised of the correct route to escalate your concern many many times, hence why any such posts repeating the same point will be removed..


Edited By: aScottishBloke on Nov 04, 2010 09:15: Typo
#31
No ASB i have asked if it is possible for an account to be deleted . Look at the title in the thread , so i think my post are relevant

You have a problem with me like i have with you . It is a forum so providing i do not break forum etiquette my post should remain . Perhaps as a mod you need to learn to respect other people's views


Edited By: trinaandlee on Nov 04, 2010 09:22: a
[mod]#32
trinaandlee
No ASB i have asked if it is possible for an account to be deleted .



To save you re-reading............the answer is no. :)
[admin]#33
Trinaandlee, drop us an email please and we'll look at whatever issues you're experiencing :)

If you want to, as already mentioned, you're welcome to delete your posts, amend your email address. You don't need to use the site if you don't want to.
#34
juliet_bravo
Trinaandlee, drop us an email please and we'll look at whatever issues you're experiencing :)If you want to, as already mentioned, you're welcome to delete your posts, amend your email address. You don't need to use the site if you don't want to.

Thank you , i will pm you shortly . But it is my username i want deleted . Not worried on my post's as i always follow forum guidelines .
banned#35
Admin
I'm not patronising you vibeone but I would say based on those statements you don't understand what personal data is. Your posts are not personal data - it may be your content but that's a different issue. Your generic username is not personal data *unless* it is linked to a piece of data which is considered personal data.. Collated activity data is also not personal data *unless* it is linked to a piece of data which is considered personal data. Etc. The DPA covers personal data which is data/information through which you can be personally identified or which is directly linked to data through which you can be personally identified.

I'm not going to be nasty here but remember also that under the DPA companies also have the right to keep your data and not delete it as long as they can show they have reasonable cause to use it, for a reasonable period and according to the use stated to the user when submitted.

As for a delete tool. I think most users who ask for their account to be deleted under the DPA are actually wanting their content deleted which is a separate issue. Removing user content across the whole site is not a simple tool. For example how would that work if a user nuked all their posts which ended up including a first post (thread starter) which contains many other users posts and useful information? That's why I'd rather members responsibly remove their posts and consider when they do so whether it's something that is going to hurt other users if it is removed.


Thanks for your reply. To address in rough order:

I didn't suggest, or mean to suggest either posts, or infractions and PM's are personal data - however its good form to allow these to be deleted as a whole (partially opinion obviously). I doubt you'd ever been sued for text-based content in posts, though obviously copyright images could be problematic. I agree thats a completely different kettle of fish to the DPA.

I think generally speaking an email address is now considered personal data, and since it is connected to an 'account' - any activity data (as you put it) or a username could therefore be covered under the act for the exact reasons you suggest - its linked to a personally identifiable piece of information. The fact email's are not displayed publically has no bearing on the act as I'm sure you'd agree.

The second paragraph is interesting. I don't see how your post could be construed as nasty, and I don't disagree with the statement. My problem is that - at least when I signed up - there was no real legally-binding DPA-based data usage statement. Personally, I don't see how you can claim you have a reasonable right to my data after I've made it clear I wish to stop posting and no longer be "attached" to the forum.

Would you not agree that the shopping habits and personal data of 000's of active online shoppers is quite a valuable dataset to hold? I'm not saying you have, or would abuse that data, but I think there is a genuine reason for people to want the option to remove it.

Just to be clear - my problem primarily is with specific personal data, including data collected by the splendid ASB - more personally identifiable information such as ebay accounts or, for example, a AV forum's ID.

I appreciate your concern with providing a deletion tool, and accept theres no real need legally to supply one, but it is generally an option on most websites. These tools, in my experience, don't actually remove posts, just the account itself. Posts remain and are still listed with a username, but no data is available on that username, no avatar displayed, etc etc.

Finally (epic post)... making it easier to delete posts could be a starter. You can't delete OP's, and you can't mass delete posts. A while ago I made a script to search for posts by my username, select the thread, find and press the delete button, and repeat. The search tool/deleted posts filter just didn't work correctly, didn't find the correct post within a thread, and there didn't seem to be any way of finding a repeatable system for deleting. I realise there's two issues here - content and data. The latter is my main concern, but would agree for most people its the former.

Edited By: vibeone on Nov 04, 2010 09:35: fgsdfgsd
#36
juliet_bravo you have a pm . Thank you
#37
Easiest simple solution - Disclaimer (regarding DPS) linked with a process to disable your account, whether that be via contact us button. End of.
banned#38
Admin
I'm not patronising you vibeone but I would say based on those statements you don't understand what personal data is. Your posts are not personal data - it may be your content but that's a different issue. Your generic username is not personal data *unless* it is linked to a piece of data which is considered personal data.. Collated activity data is also not personal data *unless* it is linked to a piece of data which is considered personal data. Etc. The DPA covers personal data which is data/information through which you can be personally identified or which is directly linked to data through which you can be personally identified.


Using court orders IP addresses and email addresses 'could' be used to identify an individual. For what its worth I think VB understands exactly what the DPA is all about and what personal data is. You also run competitions which to send prizes must mean you store personal data, you collect ebay id's which most certainly are personal data.

I'm not going to be nasty here but remember also that under the DPA companies also have the right to keep your data and not delete it as long as they can show they have reasonable cause to use it, for a reasonable period and according to the use stated to the user when submitted.


None of that applies to you though surely?

As for a delete tool. I think most users who ask for their account to be deleted under the DPA are actually wanting their content deleted which is a separate issue. Removing user content across the whole site is not a simple tool. For example how would that work if a user nuked all their posts which ended up including a first post (thread starter) which contains many other users posts and useful information? That's why I'd rather members responsibly remove their posts and consider when they do so whether it's something that is going to hurt other users if it is removed.


I don't think you should remove members posts just because they want you to. It's not personal data and even if you did comply with the act you wouldn't have to do that.
#39
If someone wants there account removed instead of deleting everything why not do what eBay has done and just alter usernames. Look through your old eBay feedback and you can see user names changed to many random letters.
#40
colinsunderland
...None of that applies to you though surely?


Surely retaining a (previous/banned/quit) members IP address(es), email name and where applicable (for traders) things such as used ebay IDs is a valid reason for the purpose of protecting other users from fraud and ensuring that the site terms and conditions (which the user has agreed to) are adhered to. The DPA doesn't say the site cannot keep the information - it says they must keep it securely and accurately and provide it upon reasonable request (which I doubt anyone has ever made...)

I don't think you should remove members posts just because they want you to. It's not personal data and even if you did comply with the act you wouldn't have to do that.


Absolutely, and once it is posted it is pretty much public domain anyway. Remember that most threads are cached and preserved indefinitely through Google-bots, archive.org and similar repositories...

Post a Comment

No more comments can be posted to this thread.
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!