just get rid of the contact us button? - HotUKDeals
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#1
Contacted mods loadsa times and they never reply....who the devil are you contacting? :?
banned#2
becuase your not supposed to pm mods
[admin]#3
We get literally hundreds of emails via the contact form every day, and answer those that need replying to. It's working for those who use it correctly so please don't get into the habit of PMing mods for everything you need. Use either the report so all moderators online can view your query or request, or continue to use the contact form.
#4
sassie
becuase your not supposed to pm mods


I dont PM them. :p
#5
But then i might get an infraction for abusing the the report button :lol:
#6
juliet_bravo
We get literally hundreds of emails via the contact form every day, and answer those that need replying to. It's working for those who use it correctly so please don't get into the habit of PMing mods for everything you need. Use either the report so all moderators online can view your query or request, or continue to use the contact form.


I don't think it is working though - you frequently get posts in Feedback and Misc from members saying they have used the "Contact Us" and got no response. If you are getting hundreds of emails every day then that would explain why there is a delay in responding.

Is there not a better way of doing this? I know this has been repeatedly suggested for but what about a help forum and have the contact us option as a last resort (or for issues people don't want to post in an open forum)? This would hopefully reduce the emails you get and let you get on with modding :)
#7
They have always responded quickly when I've used the Contact button, so can't complain.
#8
they have never responded when I have used it,PM'd a mod who has sorted the issues straight away

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