A little while ago I posted a deal from a new brand owned by a well established company... which was promptly removed. Apparently the company did not meet HUKDs 'merchant criteria' because they did not have enough 'trading feedback'. Whatever that means.
Fast forward to today (three months later) and I emailed admin advising them that there were now loads of forum reviews, youtube reviews and general 'presence' of the new brand and asking them if I could now post a (different) deal. I also asked what the merchent criteria actually were.
I got this back:
"They are still unsuitable for HUKD so they'll not be added at present."
That's it. No more information. Nothing.
What gives? Does anybody know what the criteria actually are beyond vague 'an established business' type phrases? How long does a company (or even a specific brand) have to be established for example? How many thousands of mentions does a company need on social media before they are considered 'real'?
I'm sure there is rational thought behind what's going on but can anyone help by explaining the process and criteria?