Not Recieving Notification Emails - HotUKDeals
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#1
Been like this a few hours and still nada:

http://i251.photobucket.com/albums/gg311/vinnyabdn/Public/subs.png

Edited By: vinnyabdn on Dec 24, 2010 00:38
#2
vinnyabdn
Been like this a few hours and still nada:http://i251.photobucket.com/albums/gg311/vinnyabdn/Public/subs.png

I appologise if I misread what you are saying but that's not your profile page it's your customise deal and alerts page. To see your subscribed threads etc. you need to click on profile next to where you log in on the green band
#3
trog0
I appologise if I misread what you are saying but that's not your profile page it's your customise deal and alerts page. To see your subscribed threads etc. you need to click on profile next to where you log in on the green band

No you read right, just my poor explanation, it's my deal alerts which have stopped coming, when I realised earlier on 23rd I had to tick the "Send alerts via Email" bit and saved. But since then still no emails.
Cheers.
#4
Never used deal alerts but I thought you had to set tags for the type of deals you want.
#5
Didn't use tags before, don't see that on the subs page.
AFIK tags are for search friendliness.

Cheers though.
[admin]#6
Are you using one of the free web based email providers like Hotmail?
#7
This has been fixed, you should be getting your emails again, sorry.
#8
DevelopmentTeam
Are you using one of the free web based email providers like Hotmail?


Developer
This has been fixed, you should be getting your emails again, sorry.


Cheers, I use Gmail, never had an issue until My accidental unsub, started receiving again around 13:17 today.
Thanks All.
#9
I am having the same issue with Gmail and I have checked the spam filter and nothing. I haven't changed any settings. I only subscribe to all new competitions. I am getting email alerts to subscribed threads.
#10
kirkie
I am having the same issue with Gmail and I have checked the spam filter and nothing. I haven't changed any settings. I only subscribe to all new competitions. I am getting email alerts to subscribed threads.


When did they stop?
Does your subscription page look similar to the image of mine above?
Just that Competitions would be the only forum listed?
#11
I noticed a couple of days ago when I thought it was strange that no one had posted any comps. So I looked and there had been quite a few posted. I haven't changed anything in any settings and the comp forum is still selected.
#12
It's back working again now so panic over!!!
#13
I use hotmail, and have subscribed to some threads but no longer seem to be receiving emails when people post, they aren't even going in my spam folder. Anyone any ideas ?
#14
bargaincrazy09
I use hotmail, and have subscribed to some threads but no longer seem to be receiving emails when people post, they aren't even going in my spam folder. Anyone any ideas ?

Appears to be an issue with Hotmail, not sure if they sorted it:
See Clicky

Hopefully a Developer will sort it now you've mentioned it.
[admin]#15
We are having some trouble with Hotmail filtering out some of the emails that we send out. We are working to resolve this issue with Hotmail.
#16
New problem, but this time it wasn't me!
Yesterday 11/01/11 Deal alerts stopped halfway through the day.
Got 3 or 4 last night and none since.
Have checked my subscription settings and they've not changed.
Also not suddenly going to my spam folder.

A fix would be good.
#17
That's them going again as of 15:05 .
Cheers.
#18
I am not receiving emails either, I have the same settings as above. Set for freebies, and emails alerts clicked? Can anyone advise?
I have a gmail account, and this was all working fine until recentley.

Edited By: david_gordon1980 on Feb 04, 2011 13:55
[admin]#19
Will take a look for you.

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