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#1
[SIZE=2]I remember the recent post. I thought Neo Technologies was an ebay seller until I checked.[/SIZE]
[SIZE=2]Have YOU been in contact with Paul/Admin? [/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]I think we should be made aware of sites that we aren't allowed to mention, it seems that email, if it was from Admin, was a bit blunt.[/SIZE]
#2
Well for a start, here is an example of you self promoting....

http://www.hotukdeals.com/forums/showthread.php?t=10388

Stop moaning like a baby. If you didn't self promo or Spam then you wouldn't be blocked.
#3
Ummmmmmm, this explains the 'ban' (In my opinion, but it was from Nov 05):-
http://www.hotukdeals.com/forums/showthread.php?p=33812#post33812
#4
Just because you have only seen 2 deals posted doesn't mean there have only been 2 posted, could well be that someone was spamming with other deals but they were being removed before you'd seen them?

Either way, I echo what Steve asked, have you tried to speak to admin about it or are you just going on second hand info? I think sending him a PM or email would have been better than starting a public thread.

Hope it all gets sorted any way :)
#5
To give a little more background on why this could have happened here are some PM logs from last year after speaking to emmajk42

November last year I myself submitted one of our deals (for the very first time) to HotUK.

Originally Posted by emmajk42
Hello

I have removed your post about Neo technologies to be checked by admin.

We do not allow self-promotion on these forums, so we wish to know if you have anything to do with the organisation you posted about.

Please let us know, thanks.



My Response:

I work for Neo yes - I had no idea I wasnt allowed to post free coupons for a company I was involved with ?

What are the guidelines - if its a voucher or coupon or a very cheap product im not sure why it makes a difference if im involved with Neo or not ?

I apologise if I've broken any rules I figured I was offering something of value - let me know how I can proceed. I own digital-forums.com and I hundreds of my members post deals to your site - it was them who pointed hotukdeals out to me - excellent site btw

thanks


emma's response:

Apologies for not replying earlier, our forum has been mega busy lately. Thank you for your honest reply. I was waiting on a response from higher up about your query, but I didn't receive one, so I'll tell you the way it usually works.

On the submit a deal page, there is a link where merchants can submit a deal to admin. If he deems it suitable, it will be posted by one of the mods in the appropriate forum.

We don't allow merchants or affiliates to post deals themselves, or else we might be overrun with them, so we follow this policy for our community.

We do allow merchants to respond to member queries in these threads though, so if you submit a deal and it is posted, you are welcome to respond in the thread.

Hope that clears things up, PM me again any time.

Regards, Emma.


My response:

Hi Emma,

I really appreciate you getting back to me !

So let me just get the rules straight:

1. I can submit a deal MYSELF to admin ?
2. If I post one of our deals to digital-forums.com (52,000 members etc) what if one of the members from their posted to HotUK - would this still be valid ?

Is it also possible to setup an affiliation witgh HotUK? (I do this with digital forums - if a HotUK member makes an order - they put their HotUK username in the comments box and we will then upgrade them for free to a VIP account (usually costs £49.95 a year) - this gives discounts on every single order made - its very popular with our forum members - could you find out if we could do a similar deal for you guys ?

FYI my direct email is [EMAIL="[email protected]"][email protected][/EMAIL]

Much appreciated and thank you for your time !!


Emma's final response:

Hi ya

1. You can submit a deal to admin, if he decides it's ok, he'll publish it.
2. Anyone can post deals about any company - except the merchants themselves or affiliates. When a new member starts posting deals of little known companies, we would be suspicious of affiliation issues.

I'm sure we can set up an affiliation link - I'll pass your details on to Fordy - he's the mod who deals with this kind of thing, with admin's permission of course. We have a similar link with SVP, which is very successful.

Thanks :)



As you can see there was no spamming and no mallice or ill intent. I contacted Admin to say I would be happy to setup an affiliation where members of HotUK would receive VIP upgrade to our site therefore getting discounts on every order made. I was simply told that they do not allow spammers and that was it ?

I would really appreciate this clearing up as the accusations are damaging to our company and the loss of opportunity is damaging to the members here.

Thank you.
#6
Private messages are called private messages for a reason...
#7
gary_rip
Well for a start, here is an example of you self promoting....

http://www.hotukdeals.com/forums/showthread.php?t=10388

Stop moaning like a baby. If you didn't self promo or Spam then you wouldn't be blocked.


Not a very adult response. But I appreciate you at least taking the time to respond in the first place.

I explained in my previous post that I was unaware of those rules and of course this was corrected. Surely this doesn't mean that we are marked as "spammers" and that we should be permanently banned ?
#8
This guy comes round to our pad throwing his "weight" about, who does he think he is! :giggle:

Raptor
Not a very adult response. But I appreciate you at least taking the time to respond in the first place.

I explained in my previous post that I was unaware of those rules and of course this was corrected. Surely this doesn't mean that we are marked as "spammers" and that we should be permanently banned ?


Who said i was an adult! Go away your boring me!
#9
Starlet
Private messages are called private messages for a reason...


It was an open discussion with a member of staff here. There is nothing in those PM's that I hadn't already discussed with Admin.
#10
gary_rip
This guy comes round to our pad throwing his "weight" about, who does he think he is! :giggle:



Who said i was an adult! Go away your boring me!


I'm sorry I thought this was an open forum to benefit consumers with good deals. I didn't know that there was a hierarchy of some kind. My apologies.
[admin]#11
Hi Raptor,

I'm sorry if you don't agree with our decision. We have a long memory here and when the rules are broken we do not forget that. Shopneo self-promoted in the past and for that reason we do not allow threads for them. I've explained this to you and what seems to be your alter-ego several times.

There's too many ways for people to hide their footprints on the net so when we catch a merchant self-promoting and when they don't heed our warning we exercise an extreme amount of caution on any "deals" posted for them in the future.

What seems to be the issue here is you seem to think we have a relationship with SVP. On the contrary, SVP have never self-promoted, have never had members of their organisation post on deals on here and have never pushed their luck. As a result of this and because they offer great deals we contacted them asking if we could have a special discount.
#12
I see Emma was very helpful and polite, as usual.
I strongly suggest contacting Admin direct, posting on the Forum like this does you no good, in fact IMO it makes you look like a whinger.
This is a private matter between you and Admin. We are just Members and our opinion means naff all.
#13
dinosteveus
[SIZE=2]I remember the recent post. I thought Neo Technologies was an ebay seller until I checked.[/SIZE]
[SIZE=2]Have YOU been in contact with Paul/Admin? [/SIZE]

[SIZE=2]I think we should be made aware of sites that we aren't allowed to mention, it seems that email, if it was from Admin, was a bit blunt.[/SIZE]


No we are not an ebay seller - we have been in business since 1996 and were once "famous" in the game console business and have now launched into blank media.

I have spoken to Paul and not been give any reason for the exclusion. I had already discussed rules etc with staff and my apologies had been accepted regarding that ONE post I made myself and of course I was completely honest in the fact that it was my business, I never tried to disguise that fact.

I just feel its unfair to be excluded for this when Im posting deals every day to many other sites and we get an enormous amount of support and we save a lot of people a lot of money.
#14
Starlet
Private messages are called private messages for a reason...

Agreed :thumbsup:
#15
dinosteveus
I see Emma was very helpful and polite, as usual.
I strongly suggest contacting Admin direct, posting on the Forum like this does you no good, in fact IMO it makes you look like a whinger.
This is a private matter between you and Admin. We are just Members and our opinion means naff all.


Yes Emmas was fantastic - it was a good experience talking to her. I'm not being a whinger im asking for an honest response from admin which ive been trying to get since November with no replies at all.

I can't possibly see how making this post asking for a response from staff is me doing anything wrong.
#16
dinosteveus
Agreed :thumbsup:


it was a member of staff explaining the rules to me.

I know all about private messages, i own digital-forums.com which has a larger base than this site does - I wouldnt have quoted anything that was anything "personal"
#17
Raptor
I was completely honest in the fact that it was my business, I never tried to disguise that fact.


Liar... you said...

Raptor
I work for Neo
Not that you owned it!
#18
Hi i have used [url]www.shopneo.co.uk[/url] once or twice and there are an honest a reputable company who have greet customer service and also take customer service very seriousley, this should not be happeneing. I also dont understand why you have done this in the 1st place.
#19
Im a director = I work for it

How is that lying

jeees I was looking for some constructive replies here - I didn't expect all this nonsense.
[SIZE=2][/SIZE]
[SIZE=2][/SIZE]
#20
Raptor, if all you want is a response from Admin why post and make this public? All you are doing is rubbing people up the wrong way.
This IS a private matter between you and Admin.
#21
1 REP MAX
Hi i have used www.shopneo.co.uk once or twice and there are an honest a reputable company who have greet customer service and also take customer service very seriousley, this should not be happeneing. I also dont understand why you have done this in the 1st place.


lmao! Hes not turned into another forum member!

Look at me i can "big up my own company".
#22
dinosteveus
Raptor, if all you want is a response from Admin why post and make this public? All you are doing is rubbing people up the wrong way.
This IS a private matter between you and Admin.


Admin has already posted his answer! What more do you want, blood! You have got what you come here for! :p
#23
1 REP MAX
Hi i have used www.shopneo.co.uk once or twice and there are an honest a reputable company who have greet customer service and also take customer service very seriousley, this should not be happeneing. I also dont understand why you have done this in the 1st place.

You just joined to post that??
#24
he is actually a member on digital-forums. This thread is mirrored there.

You think id be stupid enough to dupe a reg - you cant even mask a proxy using vb ;)
#25
dinosteveus
You just joined to post that??


Haha, you gotta love these companies that break the rules and then cry like a little girl!

Lets not all forget GameTart! - Girls.
#26
gary_rip
Admin has already posted his answer! What more do you want, blood! You have got what you come here for! :p


forget it. I didn't expect to be bombarded with children.

I'll simply wait for Admin to respond. Ive been waiting since November.
#27
shopneo is a reputable site, I visit both shopneo and Hot UK Deals and do not understand what the problem is. Surely the site should offer unbiased advertising for all hot uk deals.
#28
I think it's time this was pulled.
I'm NOT really interested in your problems.

Take it off the boards.
#29
Raptor
he is actually a member on digital-forums. This thread is mirrored there.

You think id be stupid enough to dupe a reg - you cant even mask a proxy using vb ;)


So your trying to bring your posse over now!?! What have you done sent them all a PM telling them to come defend you?
#30
dinosteveus
I think it's time this was pulled.
I'm NOT really interested in your problems.

Take it off the boards.


Agreed! Ban ShopNeo!
#31
sie
shopneo is a reputable site, I visit both shopneo and Hot UK Deals and do not understand what the problem is. Surely the site should offer unbiased advertising for all hot uk deals.

Look, [COLOR=red]WE have NO say in it.[/COLOR]
#32
i am just trying to tell you that the admin has made a mistake
#33
gary_rip
So your trying to bring your posse over now!?! What have you done sent them all a PM telling them to come defend you?


OMG! He did as well...

http://www.digital-forums.com/showthread.php?p=2157735#post2157735
#34
[SIZE=2]Like I said its mirrored - I cant help it if i have 54,000 members and a couple want to have a word.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]gary_rip I find it amusing that you have bought products from one of my other companies that is not censored here and have "bigged us up" or however you kids talk these days.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]like I said forget it. I was fooled into thinking this site would be useful for ShopNeo - of course it isn't. No matter.[/SIZE]
#35
gary_rip
So your trying to bring your posse over now!?! What have you done sent them all a PM telling them to come defend you?


what ??? why would he do that
#36
1 REP MAX
i am just trying to tell you that the admin has made a mistake

So what :p
Send him a PM if you feel that way.
After reading this I will not be shopping with them, now or in the future.
#37
he was simply asking for support from members who know both shopneo and hotukdeals, shop neo is being targetted for some unknown reason
#38
Raptor
[SIZE=2]Like I said its mirrored - I cant help it if i have 54,000 members and a couple want to have a word.[/SIZE]

[SIZE=2]gary_rip I find it amusing that you have bought products from one of my other companies that is not censored here and have "bigged us up" or however you kids talk these days.[/SIZE]

[SIZE=2]like I said forget it. I was fooled into thinking this site would be useful for ShopNeo - of course it isn't. No matter.[/SIZE]


Each company for its own, im sure its other directors wasn't breaking the HUKD rules!
#39
Ii you have 54,ooo members why does it matter to you about hukd's? it looks to me your not going to win this
#40
so what? it goes against shop neos high repatriation.

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