Postage Rules <-- Mods Please Look --> - HotUKDeals
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All Comments

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Comments/page:
#1
You should really be pming them something like this.
#2
Take them to the small claims court,
Nothing can be done about it as with ebay the person has to be trusted, your other recourse is to post the failure to supply as stated in your feedback to their sale.
#3
I totally agree with your comment and suggestion (not necessarily directed to your current trade/seller, but across the board).

Yes, it is annoying when you have agreed to pay for & have the goods sent by one method, and the seller sends by perhaps a cheaper, or more convenient, method instead.

I have had items be delayed by weeks because one particular seller chose to use a dedicated courier, rather than the Royal Mail, and equally I have had items not arrive at all when standard (third-rate) post has been used instead of a recorded method.

Not sure what can be done about it though, other than leaving negative feedback for a seller so that others are aware of the issue.

BFN,

fp.
#4
If you agree to send mail by a certain way then that is how you should send it, plain and simple, look at the trouble fp had with NFS: Pro Street, just because his buyer asked to go with a cheaper postage rate it went all hay wire (never did hear what happened to that eventually fp, I know it rumbled on for a while).
Recorded or special delivery are the best way's to send stuff of any value, if the item is cheap then standard mail is alright, but it must be agreed with the buyer before hand on how/ when shipping will take place.

Mike..
#5
This should be in the comments/suggestions section realy
#6
IMO, it's either standard or special delivery. Recorded has no benefits, and most of the time is just posted through my door without a sig anyway...

Also, I have no one usually to sign for items in the day. If a seller insisted on recorded, item dependant, I'd be more likely to walk away from the sale because of the extra hassle recorded/special delivery gives me.
#7
highguyuk
IMO, it's either standard or special delivery. Recorded has no benefits, and most of the time is just posted through my door without a sig anyway...

Also, I have no one usually to sign for items in the day. If a seller insisted on recorded, item dependant, I'd be more likely to walk away from the sale because of the extra hassle recorded/special delivery gives me.


You say this but having a proof of delivery is a requirement of Paypal and many transactions on here are done using that company.
if you sent me something via standard post and I opened a claim with PP to say I did not receive it, then you would have no legs to stand on, they are a rubbish company to deal with and proof of postage is not proof of delivery!
There is not always someone here to collect recorded stuff when it turns up, if I get a card through the door I just go to the sorting office, it IS a little more hassle, but at least I know my goods are being looked after.

Mike..
1 Like #8
I have to admit that anyone sending goods through standard mail or parcel force need their heads tested especially when accepting Paypal as a payment method.

In addition to this, if you accept a paypal payment and do not send the goods to the address registered with Paypal you are also omitted from the Sellers Protection that Paypal offer.

I have personally resorted to using couriers for anything over 2kilos as special delivery prices jump from £7.95 up to 2kilos to £19.95 for anything over that, which when sending a package 2.4kilos or so (which has happened a few times to me) is simple daylight robbery.

At least with the courier, you get a signed for delivery and it is next day too, at usually half the cost of Special Delivery.

Anyway, I can see where you are coming from Highguy, but with the same token, I would happily walk away from a sale if a buyer was not able to accept recorded delivery for a smaller value item and wanted to pay with Paypal. I'm not going to put myself at risk just because a buyer feels recorded delivery offers them no benefit. In the long run, and especially if Paypal is used, it benefits the seller entirely.
[admin]#9
I would suggest if you made a clear agreement for a certain type of shipping and a lesser one was used that you pm the seller to ask why this happened. If you are not satisfied you can leave a neutral feedback (not sure it deserves a full negative unless it kept happening).

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