Question Why is Scan banned? - HotUKDeals
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3 Likes #1
Really yeah what gives? Did they not pay there bribe money or something?
#2
ps I'd also like to know how long they will likely be banned - I know nothing about his aspect of HotUKDeals.
#3
From what I can tell, it looks like they had a lot of negative feedback from HUKD users.

EDIT: Redacted! See JB's statement below. :)

Edited By: HeroDeveloper on Oct 04, 2011 16:04: Redacted
#4
Regarding what? No filing orders ? Returns ? because The Hut and Zavvi get a lot of negative feedback as well. How much do you need to get banned?
#5
That's a bit unfair to ban Scan tbh, the only negative thing is to hike the P&P charges
#6
Lazycouple
That's a bit unfair to ban Scan tbh, the only negative thing is to hike the P&P charges


Hey if they want to make there site less competitive against the other deal sites then i guess its there call.
1 Like #7
shazar
Regarding what? No filing orders ? Returns ? because The Hut and Zavvi get a lot of negative feedback as well. How much do you need to get banned?

Wasnt there a massive thread about The Hut Group etc ?
#8
HeroDeveloper
From what I can tell, it looks like they had a lot of negative feedback from HUKD users.


Huh well I can't argue with that looking at the HotUKReviews but as a regular on their threads (even if not posting) their offers were very popular on here. Pity.
1 Like #9
HeroDeveloper
From what I can tell, it looks like they had a lot of negative feedback from HUKD users.


and yet the hut/zavvi remain.

It'll be more to do with them not paying as much as the hut for the click throughs.
[admin] 6 Likes #10
They're suspended currently while we look into complaints from members that Scan were specifically requesting their facebook followers and forum members to post on our forum. We received numerous emails from community members expressing their concerns that Scan may be pushing or incentivising promotion.

Few examples from Facebook in September:


Report: "Scan are constantly begging people to add deals to HUKD"
http://www.facebook.com/#!/ScanComputersInternational
Scan Computers International "Can someone bung this on Hotdealsuk for us (Please)"
Monday at 11:57
http://www.****/search.aspx?q=33750

Report : self-promotion
http://www.facebook.com/ScanComputersInternational/posts/284433781569962?notif_t=share_reply
Scan Computers International "Someone needs to hotukdeals this!"
59 minutes ago

More comments here:
http://www.hotukdeals.com/deals/targus-leather-ipad-ipad-2-case-scan-8-15-p-p-1020610/#post12304315



Edited By: juliet_bravo on Oct 04, 2011 15:59
banned 1 Like #11
Whats to look into? They were doing it, proof is there.
[admin]#12
Hiya colin, this decision only happened in the last few hours, and of course there's proof of the main issue- I put the ban in place temporarily so I could have a look through their posts and get an idea of the extent of what's been going on (other issues such as direct sp, comment sp etc) before making a final decision. (ie temporary suspension or full ban..)
#13
Ta for the info. Any chance you could update here with the decision?
banned 15 Likes #14
What a load of codswallop.

HUKD has it's logo and links on numerous sites requesting shoppers to flood this site with it's merchandise.
#15
I presumed you knew about it, they did it nearly every single time they posted a deal on facebook last month. First comment was begging someone to post it on here.

"Scan Computers International Can someone please hotukdeals.com these for us!"
"Can someone bung this on Hotdealsuk for us (Please)"

Well can only find it twice but know for a fact they did it a fair few times more than that.

Edited By: dcx_badass on Oct 04, 2011 22:38: .
[admin]#16
Guv, a decent product will always be shared and go viral at it's own pace, either by the consumer using social media (like share buttons) or by posting it on a site like this/MSE/AV etc.

Natural viral activity does not involve the merchant requesting people post on it's behalf; it's akin to self promotion. Realblender hit the nail on the head in his comment here

Scan will be remaining suspended for the foreseeable future.
banned 2 Likes #17
juliet_bravo
Guv, a decent product will always be shared and go viral at it's own pace, either by the consumer using social media (like share buttons) or by posting it on a site like this/MSE/AV etc.

Natural viral activity does not involve the merchant requesting people post on it's behalf; it's akin to self promotion. Realblender hit the nail on the head in his comment here

Scan will be remaining suspended for the foreseeable future.


We'll agree to disagree. All the time you have sites with your logo and a link shouting "promote me, promote me", I really can't see the difference. They have both asked for the same thing. Maybe if Scan had these links, they wouldn't feel inferior to your preferred client base?
1 Like #18
another contradiction to the site rules? woot! never!
suspended#19
I expect there is much worse and more devious behaviour from scan that has led to this decision. Hotukdeals has only made public what they have have good evidence for.
4 Likes #20
juliet_bravo
Guv, a decent product will always be shared and go viral at it's own pace, either by the consumer using social media (like share buttons) or by posting it on a site like this/MSE/AV etc.

Natural viral activity does not involve the merchant requesting people post on it's behalf; it's akin to self promotion. Realblender hit the nail on the head in his comment here

Scan will be remaining suspended for the foreseeable future.


they will 100% be back when they decide to cough up enough cash to be allowed to "self promote". They may even get a little icon to put on their website making it even easier for the community to promote their deals depending on how much cash they stump up.
#21
juliet_bravo
Guv, a decent product will always be shared and go viral at it's own pace, either by the consumer using social media (like share buttons) or by posting it on a site like this/MSE/AV etc.

Natural viral activity does not involve the merchant requesting people post on it's behalf; it's akin to self promotion. Realblender hit the nail on the head in his comment here

Scan will be remaining suspended for the foreseeable future.

ants97
they will 100% be back when they decide to cough up enough cash to be allowed to "self promote". They may even get a little icon to put on their website making it even easier for the community to promote their deals depending on how much cash they stump up.


Have you read this recent comment from Admin, ants97?

[ http://www.hotukdeals.com/feedback/why-helpers-modifying-titles-helping-1027110?p=12383852 ]

Admin
I think it's been demonstrated enough that making money is not how decisions are made that I should just let that kind of comment roll off but it's still irritating to read. It's like a cheap shot which sounds nice but doesn't make sense most of the time.
#22
fanpages
juliet_bravo
Guv, a decent product will always be shared and go viral at it's own pace, either by the consumer using social media (like share buttons) or by posting it on a site like this/MSE/AV etc.

Natural viral activity does not involve the merchant requesting people post on it's behalf; it's akin to self promotion. Realblender hit the nail on the head in his comment here

Scan will be remaining suspended for the foreseeable future.

ants97
they will 100% be back when they decide to cough up enough cash to be allowed to "self promote". They may even get a little icon to put on their website making it even easier for the community to promote their deals depending on how much cash they stump up.


Have you read this recent comment from Admin, ants97?

[ http://www.hotukdeals.com/feedback/why-helpers-modifying-titles-helping-1027110?p=12383852 ]

Admin
I think it's been demonstrated enough that making money is not how decisions are made that I should just let that kind of comment roll off but it's still irritating to read. It's like a cheap shot which sounds nice but doesn't make sense most of the time.


yeah and I don't agree with the sentiments behind that comment at all.
1 Like #23
realblender
I expect there is much worse and more devious behaviour from scan that has led to this decision. Hotukdeals has only made public what they have have good evidence for.


It's just people got butthurt because Scan ended the free delivery so they decided to report them for this. The ironic thing is the ones who complained are only screwing themselves over, as Scan's sales will drop if they are banned from HUKD... which means an even smaller chance of the free delivery returning.

I personally find nothing wrong with their suggestion to post deals here, as I check the Today Only section and their Twitter/FB feed every day... so will post good offers any ways.
I've seen numerous companies who I 'like' on Facebook suggest posting the offers here (one company even said the first person to post gets a discount... and they are still here). So I don't think this warrants a ban IMO as people have their own choice whether or not to post the deal... and they don't benefit at all from doing it either.



Edited By: mamboboy on Oct 05, 2011 16:02
#24
Kinda find it a bit odd, although I don't tweet or facebook.

Scan can promote themselves by doing good deals which will be picked up and posted, but suggesting it, on another site, gets them banned here.

LOL brings to mind the Jehova stoning scene on The Life Of Brian in a way X)
[admin]#25
@meathotukdeals & @mamboboy - Realblender hit the nail on the head again, this isn't an isolated problem.
We wouldn't allow incentivising posts in that fashion either so it's worth reporting any activity along those lines. We're not just an ad platform for merchants to use whenever they want to clear our some old stock. The members here are worth more than that.

@ants97 your logic is flawed; If any merchant self promotes repeatedly, or ignores warnings over breaching our code of conduct then they get suspended, that's regardless of whether they're an affiliate or not. If they get in touch to apologise and take steps to ensure it won't happen again, we let them back and give them a chance, that goes for ALL merchants. This doesn't mean that the none-affiliated ones suddenly become paying merchants. It really is getting repetitive but that's not what this is about.



Edited By: juliet_bravo on Oct 05, 2011 21:59
#26
Seems wrong to me. They didn't self promote on hukd, they effectively promoted hukd on sites they look after? I have seen a few sites with a "post on hukd" icon on their pages, and they arent banned.
#27
What are these sites you and guv talk about djfluff? Haven't seen it myself but it does seem perhaps to close to what Scan have apparently done do be allowed...
suspended#28
djfluff
Seems wrong to me. They didn't self promote on hukd, they effectively promoted hukd on sites they look after? I have seen a few sites with a "post on hukd" icon on their pages, and they arent banned.
Read the above from Juliet Bravo. There was more than one issue that led to this decision. Juliet Bravo made a mistake by sharing one of the contributing factors that led to the decision. This has led to a further problem that members in here are totally fixated on that one issue. People also seem to "think" that they have enough information to pass their own judgement on the decision. Remember that most spam posts are deleted.

BTW: The "post on hukd" icons seen on other sites like zavvi are there for convenience. They are normally only clicked on by people like me who pick a bargain out of a shops entire inventory and want to share it. It is nothing like a shop asking me to post specific items on hotukdeals which are to their advantage but may not be a bargain or something I would naturally post.

There is a lot of underhand crap that goes on by retailers on this site. People should be thanking the moderators for protecting them from it and should not be charitable to these companies flagged as untrustworthy. My own observations is that there are much worse cases of self promotion on here but do not claim to know what really happened in the case of scan. So just like I trusted Tony Blair on the WMD issue, I also trust the mod team on issues of retailer self-promotion.



Edited By: realblender on Oct 06, 2011 00:15
#29
jah128
What are these sites you and guv talk about djfluff? Haven't seen it myself but it does seem perhaps to close to what Scan have apparently done do be allowed...


FYI: "EXPIRED - [BUG]: "Share with HUKD" link on ShopTo.net product page not consistent with Deal Temperature"

Comment #2:

juliet_bravo
Hi FP, there are a few merchants testing this feature. It's still in test phase and needs a few tweaks, after which we'll update you guys.

It's not self promotion, any merchants sharing deals to HUKD with the share button will still be penalised, much in the same way they would if they submitted a deal in the normal fashion. It's just to make deal submission from product page a simpler process for our members and shopto customers.


I have seen the [Share on HUKD] buttons on the product pages at Bee.com, Gameplay.co.uk, Zavvi.com, TheHut.com &, as mentioned in the above thread, ShopTo.net.

BFN,

fp.
#30
Right as daft as this sounds what actually is the problem? I've always been under the assumption that the retailers pay you for taking customers to their site :\
2 Likes #31
Weighted Mean Difference is a weapon of maths destruction.
suspended#32
Jumpingphil
realblender
djfluff
Seems wrong to me. They didn't self promote on hukd, they effectively promoted hukd on sites they look after? I have seen a few sites with a "post on hukd" icon on their pages, and they arent banned.

Read the above from Juliet Bravo. There was more than one issue that led to this decision. Juliet Bravo made a mistake by sharing one of the contributing factors that led to the decision. This has led to a further problem that members in here are totally fixated on that one issue. People also seem to "think" that they have enough information to pass their own judgement on the decision. Remember that most spam posts are deleted.

BTW: The "post on hukd" icons seen on other sites like zavvi are there for convenience. They are normally only clicked on by people like me who pick a bargain out of a shops entire inventory and want to share it. It is nothing like a shop asking me to post specific items on hotukdeals which are to their advantage but may not be a bargain or something I would naturally post.

There is a lot of underhand crap that goes on by retailers on this site. People should be thanking the moderators for protecting them from it and should not be charitable to these companies flagged as untrustworthy. My own observations is that there are much worse cases of self promotion on here but do not claim to know what really happened in the case of scan. So just like I trusted Tony Blair on the WMD issue, I also trust the mod team on issues of retailer self-promotion.



You mean the ones that didn't exist, or were there some real ones?


I mean the ones that were a "convenient justification" for what followed. The removal of Scan/Sadam was right even if WMD did not exist. The world is better off without these tyrants.
#33
Dehumanization
Right as daft as this sounds what actually is the problem? I've always been under the assumption that the retailers pay you for taking customers to their site :\


Only ones that do referral schemes. Scan don't AFIAK.
#34
Ah ok ty
#35
hello im usually lurking around but seeing scan banned is quite a shock :S

"Scan may be pushing or incentivising promotion." wth is wrong with them doing that ? they are a sales company its their job to sell sell sell, its up to us all to vote hot or cold on a deal and if its a rubbish deal it will be voted cold and alternatives given/shown at better prices



Edited By: MikeT on Oct 07, 2011 09:55
suspended#36
dragonpunch
hello im usually lurking around but seeing scan banned is quite a shock :S

"Scan may be pushing or incentivising promotion." wth is wrong with them doing that ? they are a sales company its their job to sell sell sell, its up to us all to vote hot or cold on a deal and if its a rubbish deal it will be voted cold and alternatives given/shown at better prices

This isn't a sales forum for companies to pitch their goods. It is a deal hunting community (and cash cow for the owner). There is enough stupidity in the voting and deal posting without companies adding to the general stupidity of what is a hot deal and good information.

It takes too much effort to shoot down bad deals and bad information on here and you end up with gangs of trolls ramping up deals and bullying anyone that casts doubts. You should look at some of the sharetrading forums for gangs at work manipulating public perception.

...Trying to find examples not deleted...

Ah here ..... two cases of the same aggressive sales man using multiple identities and trying to mislead people with complete nonsense. (many of his posts are thankfully now deleted but you can still see the typical aggression and attempts at manipulation)

Case 1: Challenged
http://www.hotukdeals.com/deals/toshiba-37ul863b-37-full-hd-1080p-led-smart-tv-with-freeview-hd-only-479-with-5-1027096

Case 2: Troll not challenged and allowed to pump bad information
http://www.hotukdeals.com/deals/lg-47lv355u-47-full-hd-1080p-led-tv-548-95-prc-direct-1018290

The good thing when bad informaiton is challenged is that key words such as the tv model number will rank very highly in google and so has a negative effect on their marketing. However, case 2 shows the inefficiencies of the voting system and the danger to those relying on community advice.

Trust between users is paramount as people literally hang on the advice of others for things like computers and televisions. If people wanted to talk to salesman or their agents, they would go into a shop.
#37
Can't see any problem with what scan have done - if it was such a big issue why not just ask them to stop? Why all the drama?
#38
By the same token, why such a big issue with a ban?

If you regularly like what Scan have to offer then simply visit their site each day to look.
#39
I didn't mind seeing scan offers although it did annoy me that most people posting deals left off the postage due to the AV Forums offer if you spend £100.00 excluding VAT. If Scan are allowed back I vote only allow deal prices to be posted with postage included.
#40
What are the implications of there being a dedicated tab for retailers to post their own deals, so we as a community can then vote accordingly? Haven't thought it through thoroughly, so could be a dumb idea, but just wondered if it's something that's been thought of before.

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