I would like to suggest a new forum entitled Solutions. Anyone that has a solution to a problem could post it here. The search facility would make it quick and easy to find if there is a solution to a given problem. For example, if someone is having a problem with their Tiscali broadband, they might enter Tiscali in the search box and discover that someone else has had exactly the same problem and found a solution.
I only mention Tiscali because I recently discovered a solution to a problem that must be quite common. This was after wasting some time and money speaking to Tiscali staff that didnt even recognize the problem.