Unfair negative - how do i get it removed? - HotUKDeals
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#1
report to Mods:whistling:
#2
I did :)
#3
I would not of purchased it from that picture to be honest that house looks minging but i agree you should not be out of pocket and also i think before a negative is actioned it should be approved by a mod.
#4
name and shame them
#5
q44q
name and shame them


The link at the bottom of his post is a bit of a giveaway. :whistling:
banned#6
i would just move on. 1 neg wont put anyone off.
#7
I would move on if it was justified, but IMHO its not.
#8
looks like they found it in a skip.im glad i aint got smell-o-vision ;-)
#9
You can't ...... my seller was worse, she LIED about ipod being posted...... when i asked her for proof of delivery, plus mods + admin intervene, she posted 15days later. When i gave her a negative she said it was unfair !:w00t:!! and give me a neg too...................Just move on as i know i'm not a crappy seller/buyer BUT she is!!!.....:-D
#10
ASB told me i had to pay return postage on my last sale that went wrong, and that i shouldnt expect the seller to be out of pocket.. (we couldnt agree that the item was as described either, whether it was damaged in transit or put into the box damaged)

So i sent it back and paid £7 to get it there. Funny thing is, the seller gave me a different address to send it to as he said his m8 was going to look at it for him.... though after a days general browsing on avforums i saw that a similar username sold the same item, so it would seem he got me to pay to get it to his next buyer. Cheeky mother...
#11
DudeyGeeza
ASB told me i had to pay return postage on my last sale that went wrong, and that i shouldnt expect the seller to be out of pocket.. (we couldnt agree that the item was as described either, whether it was damaged in transit or put into the box damaged)

So i sent it back and paid £7 to get it there. Funny thing is, the seller gave me a different address to send it to as he said his m8 was going to look at it for him.... though after a days general browsing on avforums i saw that a similar username sold the same item, so it would seem he got me to pay to get it to his next buyer. Cheeky mother...


lol that is blooming crafty though...lol
#12
unlikely to be removed as its basically 2 peoples opinions,unless you can prove beyond all doubt it was seller error and they are not interested in resolving
#13
Mods won't remove it. I have repeatly complained about retaliation feedback, as this clearly is. Saw you thread on thursday and I saw it ending badly. You followed the rules, system fails you in regards to feedback.

Hope the problems sorted but I doubt this system will change.

Mods might want to inspect the feedback as it isn't accurate the member hasn't offered a full refund. As I see the full refund as item+ returns.
#14
unlikely to be removed as its basically 2 peoples opinions,unless you can prove beyond all doubt it was seller error and they are not interested in resolving


Seller had agreed that the damage must have happened in transit, and according to Rule 13 (13) Goods remain the responsibility of the seller until the buyer takes possession and affirms they are okay. how much more proof does someone need (including the sellers attitude seen clearly in the thread) to show that they are not interested in resolving the issue?

Besides it is not two peoples opinion. The seller stated a degree of damage and the items arrive more damaged than noted. That's a fact not an opinion. The never disagreed with the fact that the items were wrapped in single sheets of newspaper with the weight of the display cabinet on top of them (which IMHO caused the increased damage), all the seller stated was that THEY felt that the packaging was adequate.

These rules need looking at I feel.
#15
Simon_G
Seller had agreed that the damage must have happened in transit, and according to Rule 13 (13) Goods remain the responsibility of the seller until the buyer takes possession and affirms they are okay. how much more proof does someone need (including the sellers attitude seen clearly in the thread) to show that they are not interested in resolving the issue?

These rules need looking at I feel.


Si, you didn't agree they were okay, surely that deems them unfit and still the sellers responsibility.
#16
Si, you didn't agree they were okay, surely that deems them unfit and still the sellers responsibility.


And this is exactly my point. If I had sat on them for a week and then made a noise about not being acceptable then I could understand. As soon as I had a chance to open the package (which was on the same day of delivery) I came on here and noted the issues I had. The seller never acknowledged responsibility in any of this, which again is against RULE 13, yet the seller is left free to trade as they see fit.

I've been banned previously for a week for multiple bumps.....now wheres the justice?

The rules also state... Traders with unresolved trades may be suspended or banned from using the FS forum, really? I have an unresolved trade, and a mod intervened in post 29 and basically told me to get on with it. I wonder if that same mod would have been happy with damaged goods or having to take a refund minus the cost of sending the item back? Hmmmm I wonder....

At least I take care in packaging items and responsibility for when things go wrong, but in this place it seems not to matter.

Oh for the record I sent a message via the Contact Us form and will await a mods input on this and the rules that this situation seems to involve.
#17
Simon_G


At least I take care in packaging items and responsibility for when things go wrong, but in this place it seems not to matter.


Yes it was me, you sent me and it was an xbox 360 + hard drive and various other bits, and whether or not the problem occured during transit or before hand, I reported it to you ( as you did when it came) and you replaced the drive with the cash amount to replace the drive without any questions, and so I did.

Not sure whether you were able to claim damage in transit either way I doubt you did. You did the honourable thing and offered a sensible solution.:)
#18
why not return it and be out of pocket by £7 or collect+ £4.50 rather than £50, i would rather loose out on the postage than keep an item i was so unhappy about
i agree you shouldnt have to pay anything but if the seller isnt budging this way saves you more than the whole lot
#19
why not return it and be out of pocket by £7 or collect+ £4.50 rather than £50, i would rather loose out on the postage than keep an item i was so unhappy about
i agree you shouldnt have to pay anything but if the seller isnt budging this way saves you more than the whole lot

I understand what you are saying, but after the attitude of the seller and neg I got, I'm hardly left with any confidence that they will actually refund it at all. I mean lets face it, if someone didnt want to refund it after they received it back, what can you do (apart from the whole legal thing which most people would not bother with?)

Whats more important to me in this case is that it seems that someone is allowed to disregard the rules as they wish and potentially muck up someone elses ability to trade on here, and the "management" seem reluctant to do anything about it. That's far more of a problem than a few quid that i have lost out on.

This is not only my problem, its a problem for EVERYONE on the FS/FT forum.
banned#20
simon i agree you shouldnt have to be out of pocket for something that is down to the seller, they obviously where not packaged well, the damage to the cabinet was shown in the pictures and looked a mess to begin with, not sure if seller has been told they cannot list till this is sorted but really should be

also not sure why the seller would want a pile of crap back, other than to see you £7 out of pocket
#21
sassie
simon i agree you shouldnt have to be out of pocket for something that is down to the seller, they obviously where not packaged well, the damage to the cabinet was shown in the pictures and looked a mess to begin with, not sure if seller has been told they cannot list till this is sorted but really should be
also not sure why the seller would want a pile of crap back, other than to see you £7 out of pocket


Personally I think it should be spelled out in the thread if that is the case.

Usually they do state when they can't trade certain items anymore.:)
#22
simon i agree you shouldnt have to be out of pocket for something that is down to the seller


Nobody should

they obviously where not packaged well


The seller thought they were.

the damage to the cabinet was shown in the pictures and looked a mess to begin with


The damage to the back panel could not be seen in the pics, no was it mentioned at anytime in the thread.

not sure if seller has been told they cannot list till this is sorted but really should b


The seller has gone against the site rules, but has not been questioned at all by a mod or site admin.

also not sure why the seller would want a pile of crap back, other than to see you £7 out of pocket


Which makes me wonder of they would actually refund it at all.

And I'm still awaiting a mod or Admin to comment.......
#23
did you click the tryangle on the actual thread and report that way ?
i agree they shouldnt be allowed to trade untill its resolved
and i agree with you about not knowing if they would refund once sent back id not thought of that :oops: maybe if a mod got involved and they agree to that way it would be helpfull ? its horrible this has happened to you and i think the seller shouldnt get away with it good job you left feedback and some pics on the thread at least it will warn others even if you got a neg :(
at least next to your neg is a link to the thread and anyone trading with you would be likly to click it and see your not at fault.
Good Luck with this i genuinly hope you get a good outcome :thumbsup:
#24
did you click the tryangle on the actual thread and report that way ?


Yes, reported it via the thread with the triangle and also via the contact us form. Still nowt :(

and i agree with you about not knowing if they would refund once sent back id not thought of that


There is no guarantee that I would get a refund, and judging by the way the seller acted in the sale I would not hold my breath for that refund if that was the route I was to go down.

maybe if a mod got involved and they agree to that way it would be helpfull ?


It would surprise me if a mod got involved in it at all to be honest. Its not like they are falling over themselves to "help" out a member in a spot of bother is it? Nor are they falling over eachother to reprimand a member who is not following the site rules.....yet bump a thread too much and your life is not worth living......quite comical really.

its horrible this has happened to you and i think the seller shouldnt get away with it good job you left feedback and some pics on the thread at least it will warn others even if you got a neg :(


This sort of thing comes with the territory I am afraid. We buy and sell and take peoples word hoping that they are honest and genuine. Unfortunately some people are not, nor do they have a decent set of morals it would seem.

I left feedback which I felt was honest and keeping with the information within the sales thread, the pictures were put on the thread to show others that I really did have a problem and to show others that the seller was in fact dodging responsibility. Anyone can clain something, but like I said before pictures never lie.

Good Luck with this i genuinly hope you get a good outcome


I've gone past caring about my own situation in this matter and have resigned myself to having to accept the fate dealt to me, but like I said before I think that this has opened up a right old can of worms that affects everyone in the FS forum and needs to be looks at urgently.
#25
You bought fist statues.....
#26
You bought fist statues.....]


No I bought broken FISH statues....but thanks for the invaluable addition to this discussion... :)
#27
It seems a mod has kindly posted on the initial thread....

"Feedback left, thread closed."

Nice, never mind the fact that the seller has gone against site rules and ignored responsibility and not been repremanded for it.....its pathetic, it really is and says a lot about many things.

Maybe Admin could step in now and offer their words of wisdom, or then again maybe no-one really wants to deal with the problem at all?
banned#28
DudeyGeeza;8967438
ASB told me i had to pay return postage on my last sale that went wrong, and that i shouldnt expect the seller to be out of pocket.. (we couldnt agree that the item was as described either, whether it was damaged in transit or put into the box damaged)


Send me a PM where I posted that instruction. It's not something I recall stating.


Adam2050;8968057
Mods won't remove it. I have repeatly complained about retaliation feedback, as this clearly is. Saw you thread on thursday and I saw it ending badly. You followed the rules, system fails you in regards to feedback.

Hope the problems sorted but I doubt this system will change.

Mods might want to inspect the feedback as it isn't accurate the member hasn't offered a full refund. As I see the full refund as item+ returns.


Feedback is a reflection of both parties experience. It seems that both members have left what they feel to be a fair summary of the trade.


Simon_G;8968129
And this is exactly my point. If I had sat on them for a week and then made a noise about not being acceptable then I could understand. As soon as I had a chance to open the package (which was on the same day of delivery) I came on here and noted the issues I had. The seller never acknowledged responsibility in any of this, which again is against RULE 13, yet the seller is left free to trade as they see fit.

I've been banned previously for a week for multiple bumps.....now wheres the justice?

The rules also state... Traders with unresolved trades may be suspended or banned from using the FS forum, really? I have an unresolved trade, and a mod intervened in post 29 and basically told me to get on with it. I wonder if that same mod would have been happy with damaged goods or having to take a refund minus the cost of sending the item back? Hmmmm I wonder....

At least I take care in packaging items and responsibility for when things go wrong, but in this place it seems not to matter.

Oh for the record I sent a message via the Contact Us form and will await a mods input on this and the rules that this situation seems to involve.


It's hardly an unresolved trade. Feedback has been left.


Simon_G;8969306

The seller has gone against the site rules, but has not been questioned at all by a mod or site admin.

Which makes me wonder of they would actually refund it at all.

And I'm still awaiting a mod or Admin to comment.......


I see the seller has offered a full refund, less the cost of return postage. A good seller would have offered to reimburse those additional costs as being no fault of your own. You quite rightly make reference to rule #13 regarding sellers responsibility to ensure goods get to you in the described condition, however as the seller offered a refund on price paid then there is no rule breach.


Simon_G;8969710
Yes, reported it via the thread with the triangle and also via the contact us form. Still nowt :(

[COLOR=Red]There is no guarantee that I would get a refund, and judging by the way the seller acted in the sale I would not hold my breath for that refund if that was the route I was to go down.[/COLOR]

[COLOR=Red]It would surprise me if a mod got involved in it at all to be honest. Its not like they are falling over themselves to "help" out a member in a spot of bother is it? Nor are they falling over eachother to reprimand a member who is not following the site rules.....yet bump a thread too much and your life is not worth living......quite comical really.
[/COLOR]
This sort of thing comes with the territory I am afraid. We buy and sell and take peoples word hoping that they are honest and genuine. Unfortunately some people are not, nor do they have a decent set of morals it would seem.

I left feedback which I felt was honest and keeping with the information within the sales thread, the pictures were put on the thread to show others that I really did have a problem and to show others that the seller was in fact dodging responsibility. Anyone can clain something, but like I said before pictures never lie.

I've gone past caring about my own situation in this matter and have resigned myself to having to accept the fate dealt to me, but like I said before I think that this has opened up a right old can of worms that affects everyone in the FS forum and needs to be looks at urgently.


We would act if no refund was made after the item had been returned, however it's your decision to accept the trade as being completed.


There's not much more we can do with regards to the trade. Feedback being an appropriate mechanism for recording such disputes. Infact I have an issue with the feedback you left. The seller seems to have adhered to minimum requirements and I see no rule breach as such.

Members should ensure that they are content with the description and photos of the actual items for sale. Whilst you are aggrieved at the condition after arrival, you could have cleared up a lot of the doubts you now have by asking for additional photos prior to completion of sale.
#29
jeebus, wasnt even that long ago, the one where you thought i was taking a punt on something then suggested that the seller shouldnt be out of pocket cos it wasnt what i expected, it wasnt what i expected because it wasnt as described, end of really, but i ended up sending it back, even said in the thread i didnt see why i should send it back unless he paid for it, but you thought otherwise..
banned#30
DudeyGeeza;8970763
jeebus, wasnt even that long ago, the one where you thought i was taking a punt on something then suggested that the seller shouldnt be out of pocket cos it wasnt what i expected, it wasnt what i expected because it wasnt as described, end of really, but i ended up sending it back, even said in the thread i didnt see why i should send it back unless he paid for it, but you thought otherwise..


This post/thread refers.


You changed your mind yet wanted the seller to reimburse you. I never once directed you as a seller to refund the buyers return postage costs. You're a bit confused it seems, however I'm happy to offer the clarification above.
#31
aScottishBloke
Members should ensure that they are content with the description and photos of the actual items for sale. Whilst you are aggrieved at the condition after arrival, you could have cleared up a lot of the doubts you now have by asking for additional photos prior to completion of sale.


From this statement it kind of looks like you couldn't care.:) Could this be because he has voiced opinion at the feedback system failing yet again, either way seems like you have no powers or involvement in this trade when it goes this way, should you not be encouraging the Seller to do the honourable thing with regards to postage. If you inspect the first photo in that thread there are no cracks or damage shown to anything, and Si asks about the quality and condition of the items, what more could he do? Asking for more photos would of shown the same thing pictured maybe from some better angles.

What failed here is the person packaging the item, he could quite clearly give a refund in full including return postage and claim the amount back through damage, but as you and I know he wouldn't have a leg to stand on as the packaging was clearly insufficient. (Maybe photos could of been reproduced when packaging was opened to this effect and condition in box) Though the information shown, could well have the sender crying wolf.

Either way the current system fails the buyer (feedback), As a seller we can wait and retaliate if needed, I have been on the buying end of this and explained to you in the past that I have left partially true feedback on several members through I suppose fear of inheriting negative feedback when I have had problems with the seller, few of which no longer sell here and one or two who still seem to lie through the teeth and remain with large amounts of untarnished feedback.

A possible solution to the problem would to change the feedback system from one type of feedback to something that has several points, for example speed/packaging/quality/truthfulness/communication with regards to what sellers receive as feedback. Something similar on the receiving points for a buyer. No negative/neutral, only a point system.
Or using the existing system force buyers to leave positive/neutral feedback, though this would never happen.

Just a thought.
banned#32
Ascottishbloke what is hukd stance on who pays return postage when things like this happen, why should the buyer be out of pocket but can understand the proof of who actually is resposnsible, some could say the seller as he sent them, others could say buyers didnt like so damaged themselves

i am still confused why the seller here would want the broken stuff back apart from seeing the buyer out of pocket unless i am missing something
#33
At last a response.....thank you Scottish bloke...

And if I may reply to your post....

Feedback is a reflection of both parties experience. It seems that both members have left what they feel to be a fair summary of the trade.


So what if there is a grievance in what was said, as there is in this case? I feel that I have been left unjust feedback.

"nightmare to deal with got item offered full refund as he was not happy he refused"


I have been a nightmare to deal with in this have I? Please explain how that comment alone is justified? Offered a full refund was I? No I was offered a full refund minus the costs of shipping the items back to the seller, so thats not correct either. Not happy with it? Of course not, would you be? But of course none of that can be seen in the feedback left for me. Fair feedback is it? Hardly!

It's hardly an unresolved trade. Feedback has been left.


I have made my grievance perfectly clear, so how is that unresolved? Yes feedback was left, but only to make sure others do not fall foul of the same treatment from the seller.

I see the seller has offered a full refund, less the cost of return postage. A good seller would have offered to reimburse those additional costs as being no fault of your own. You quite rightly make reference to rule #13 regarding sellers responsibility to ensure goods get to you in the described condition, however as the seller offered a refund on price paid then there is no rule breach.


In which case the rules need to be changed to reflect the fact that if you buy something and the sale goes wrong out of your control you either have to accept that will be out of pocket if you want a refund, or that you should have to keep the goods regardless of the state of them. In fact you might as well go all out and say that if you receive goods that are not as described, tough luck. As my mum used to say...put up or shut up.

We would act if no refund was made after the item had been returned, however it's your decision to accept the trade as being completed.


Its hardly a decision when I am left with two options, both of which see me begin stitched up financially. If I was to send the item back for a refund to the seller, there is no guarantee that i would get it, and then what? I am £52 down with nothing to show for it. I am forced to keep the damaged goods regardless of what happens. Oh sorry, I have accepted the trade as being completed....I forgot.

Feedback being an appropriate mechanism for recording such disputes


Which only works if it is fair and just, and when unjustified feedback is left the recieving party has the right to appeal against it. There is no mechanism here for that so the feedback system here can be seen as untrustworthy at best and farcical at all other times.

Members should ensure that they are content with the description and photos of the actual items for sale.


Which I was. There was no mention of other defects in the items at all, and why would I question that when you expect the seller to read the rules and describe the goods as they are (one of the rules is it not?).

Whilst you are aggrieved at the condition after arrival, you could have cleared up a lot of the doubts you now have by asking for additional photos prior to completion of sale.


Sorry, have you read the original thread and the posts here properly? If the items had been delivered to me as described I would not be writing this now. The fact is that damage happened in transit (as the seller had to agree to) so how many more photos and descriptions would have prepared me for that? Oh that's right, none. With this in mind you last comment is worthless.
#34
The next time someone moans in MISC again about not being able to leave negs as a seller on ebay this is exactly why it was brought in to stop retaliatory negs. Now you have the situation where bad buyers go "un negged". Where as before "bad" sellers where just negging in retaliation.

Someone will always get the short straw. It's not fair, but who can do what?
#35
I'm just waiting for someone to ban me for some infraction or other over this.....then I'll go nuts! lol

I'd like to think that i have kept it together in all this mess, and at no point have I made it personal towards the seller (although I have seen other instances where insults are thrown around). That's not me. I am simply trying to fight for what I feel is right in all this. It has past the stage where its a ME thing, its now a site wide thing.

I said that it was going to open up a whole can of worms, i suppose its now a waiting game to see if the administrators of this site have big enough danglies to actually sort this feedback / rule thing out once and for all.
banned#36
Simon_G;8970862
At last a response.....thank you Scottish bloke...

And if I may reply to your post....



1. So what if there is a grievance in what was said, as there is in this case? I feel that I have been left unjust feedback.

"nightmare to deal with got item offered full refund as he was not happy he refused"


I have been a nightmare to deal with in this have I? Please explain how that comment alone is justified? Offered a full refund was I? No I was offered a full refund minus the costs of shipping the items back to the seller, so thats not correct either. Not happy with it? Of course not, would you be? But of course none of that can be seen in the feedback left for me. Fair feedback is it? Hardly!



2. I have made my grievance perfectly clear, so how is that unresolved? Yes feedback was left, but only to make sure others do not fall foul of the same treatment from the seller.



3. In which case the rules need to be changed to reflect the fact that if you buy something and the sale goes wrong out of your control you either have to accept that will be out of pocket if you want a refund, or that you should have to keep the goods regardless of the state of them. In fact you might as well go all out and say that if you receive goods that are not as described, tough luck. As my mum used to say...put up or shut up.



4. Its hardly a decision when I am left with two options, both of which see me begin stitched up financially. If I was to send the item back for a refund to the seller, there is no guarantee that i would get it, and then what? I am £52 down with nothing to show for it. I am forced to keep the damaged goods regardless of what happens. Oh sorry, I have accepted the trade as being completed....I forgot.



5. Which only works if it is fair and just, and when unjustified feedback is left the recieving party has the right to appeal against it. There is no mechanism here for that so the feedback system here can be seen as untrustworthy at best and farcical at all other times.

7. Sorry, have you read the original thread and the posts here properly? If the items had been delivered to me ad described I would not be writing this now. The fact is that damage happened in transit (as the seller had to agree to) so how many more photos and descriptions would have prepared me for that? Oh that's right, none. Which this in mind you last comment is worthless.


1. The seller offered a full refund of your original purchase price. That's the minimum I would expect, anything more is dependant upon goodwill of the seller. You refused the option, hence why the feedback is valid in the eyes of the seller. Members will see the thread and take their own opinion, balanced with both parties previous history.

2. Having refused the offer of a refund, the trade is deemed to be complete as you have left feedback.


3. This is a private sale between members and as a minimum, the purchase price was offered as a full and final settlement. We don't feel there is merit in enforcing further penalties regarding trade disputes. To put it simply, we don't open the packages, therefore we can't take a call on this.

4. That's the 'risk' you take when trading with anyone. The additional 'loss' factor you mention seems not to be much worse than when you sent payment in advance of receipt. You should have full verified details re name/address/telephone number/paypal etc to pursue this should goods/disputes arise that we are unable to sort.


5. If you feel feedback is unfair, then we'll review. Having done that, I see no reason for us to intervene any further.


6. I highlighted that point in order to prevent others from rushing in on a sale. In addition, you're highly suspect of the previous condition prior to sending. Having additional pics would have offered you the comfort that the seller may have been genuine in their description and the only issues that remained were relating to courier damage and your ongoing quest for return costs. You are the one that's questioning the members integrity by disputing the condition prior to transit, It's not for me to dictate on how many pics you should ask for, but to me it's blindingly obvious that further pics should have been requested given the original pic supplied.


Take it as a lesson learned for future trades. A seller unwilling to post additional pics upon request would receive no trade from me, so there's little to be lost for potential buyers.
#37
If you feel feedback is unfair, then we'll review. Having done that, I see no reason for us to intervene any further.


So you are saying that it is acceptable for the seller to say that I was a nightmare to deal with when there is nothing in the thread or about the sale that can justify this? A simple yes or no will suffice. While you are there, can you explain how this is deemed to be "fair"?

You are the one that's questioning the members integrity by disputing the condition prior to transit,


Did I? I distinctly recall agreeing with the seller that the damage was likely to be made in transit. Post 23 of the original thread to be precise and the seller stated...

i looked over the fish and there wasnt 8 fish damaged can only assume was done in transit


5 posts later and here is my agreement with that...

I have mentioned that I feel that the damage was caused by the way the items were packaged and that you have a responsibility as a seller to make sure that the items get to their destination in the condition they were advertised in.


Are you sure you read the thread properly? It would seem not.

The simple fact is that as a buyer I am supposed to accept that I am out of pocket regardless of the fact that none of this was my fault, and that I should not take the word of the seller when they are describing an item and that, according to you, more pictures would have shown me the damage that was caused in transit? Yes?
banned#38
OP: The negative sounds entirely reasonable to me. You do see a bit of a nightmare.

Would highly doubt the mods will step in in this case. They will only remove such feedback if it is 100% cast iron wrong, and erm.... its nowhere near clear cut, and as stated, personally i think you deserved it.
#39
OP: The negative sounds entirely reasonable to me. You do see a bit of a nightmare.


Because I don't want to be left out of pocket? Would you?

I would appreciate it if you could justify your comments for me.

As it stands I bought items in good faith, they were delivered more damaged than described, I offered two resolutions (partial refund or full refund inc return costs). Seller refused both. I left feedback, so did they. How can that be deemed as a nightmare ?
banned#40
Simon_G;8971053
So you are saying that it is acceptable for the seller to say that I was a nightmare to deal with when there is nothing in the thread or about the sale that can justify this? A simple yes or no will suffice. While you are there, can you explain how this is deemed to be "fair"?



Did I? I distinctly recall agreeing with the seller that the damage was likely to be made in transit. Post 23 of the original thread to be precise and the seller stated...


5 posts later and here is my agreement with that...



Are you sure you read the thread properly? It would seem not.



I have read the thread thoroughly before answering your comments. Had you remembered this post (or not selectively forgot) then you would know where the seller is coming from. You questioned their integrity, you would have been better off not rushing into a thread and securing further photos for review.

As for your 1st point, yes. I see nothing wrong with the sellers comments regarding "nightmare". It's their viewpoint and I see nothing that would justify it's removal.

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