I purchased something from a member which was delivered more damaged than was reported in the sales thread. As there was no damage to the box it was shipped in it would seem that the items were damaged in transit due to inadequate packaging. The seller refuses to acknowledge this or even the possibility of this and seems to have washed their hands with the whole thing.
I was offered a full refund, however was expected to stump up the return postage, meaning I would be £7 or so out of pocket, which the seller saw as being totally reasonable. As the damage to the itmes was not of my doing, I stated that unless the return postage was covered, why would I want to be without the goods (damaged or not) and lighter in the pocket to the tune of £7? I would have even gone to halving the return postage costs so that we would have been similarly out of pocket but the seller left me under no illusion that they had little time or regard for the problem they found themselves in.
Due to the seller negating responsibility as per Rule 13 of the FS Rules, and due to the fact that they could not even contemplate that there was a possibility that a single sheet of newspaper wrapped around a fragile object would not be enough o protect it, I left appropriate negative feedback which could be justified in the messaged in the thread.
As a reply the seller left me negative feedback which i believe does not reflect my behavior in the thread or stance in this matter and as such is a blot on my 100% positive feedback on this site that i feel should not be there.
So, the questions is, can a mod please look into this, and if they feel that the feedback is unwarranted and unjustified, will they have the ability to remove it?
The thread is here...http://www.hotukdeals.com/item/701249/fs-anglers-showcase-by-dambry-mint-