Why only UK-based deals? - HotUKDeals
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[admin]#1
Why would the thread get pulled???

Anyways, I think the general reason for the rule is to avoid problems with taxes, duties and importing problems. Also within the UK means it is easier to get customer service or get a regulation body after a merchant.
#2
playasia.com springs to mind also.
#3
Taxes & duty do not apply if the order is under £18 (as my post had stated)
Importing problems, well, yes, fair point, but I've had more problems getting shipments from Ebuyer in the UK than I have from Amazon.com.

I agreed that customer services can be an issue, why then is pixmania allowed? They are French and have a well-documented abysmal record in customer service.

My post for SecondSpin was from a long-established (in web site terms) US based retailer with a good reputation for customer service and they even speak English as a first language! I don't know of an equivalent UK based site that can match their prices which is why I order from them. The free shipping code together with the favourable exchange rate makes the prices especially attractive.

I accept that there are unscrupulous traders out there, both in the UK and abroad, but equally there are some very good ones as already mentioned - e.g Pixum, MyTyres, Amazon etc. So perhaps posts for any non UK based companies should be allowed if it is generally agreed that they are well known and reputable?

After all, we are all here (myself included and I just love the friendly atmosphere on this site) to source the best deals available. Why restrict ourselves to just the UK?
[admin]#4
I think we can look at being flexible BigAde, like we have been with MyTyres etc. I think part of it is those sites are "UK facing" so they are trying to do good business with the UK.

I think the other problem is that we don't have a good knowledge of US/foreign merchants so we wouldn't know if they are reputable or not. Same with HK merchants, we have posts on yesasia, playasia but we take down some others because we have no idea if they are legit or what. That's probably what you came up against on the SecondSpin site just that one of the mods saw it and didn't know what it was.
#5
Personally, I feel that if we allowed these deals, it would make the forum a lot harder to moderate. There's so much to go through at the minute, and having to check out foreign retailers would be very difficult in my opinion.

I understand what you're saying about well-known retailers though, such as play-asia which we currently allow.
#6
Admin
That's probably what you came up against on the SecondSpin site just that one of the mods saw it and didn't know what it was.


That was me.... never heard of them!
#7
http://www.hotusdeals.com/ shame that's a retail site.
#8
I agree, i only really want UK friendly sites!
#9
Considering the consumer power of Europe and the far east and with couriers becoming more and more diverse and flexible US retailers should be more UK friendly tbh.
But same goes for UK sites, should be more US/EU friendly.
#10
I would recommend a foreign deals board, but I agree with Emma that moderating it would be a nightmare and probably open to greater abuse by those that might scam unweary consumers. The only option would be to have a forum for foreign deals but with a big notice saying that the forum is retrospectively moderated (when a moderator gets complaints) in stead of proactively moderated (moderators who will actively spot issues). The main forums have both types carried out superbly by out wonderful moderators. (I don't think people are thanked enough in this world for the at times thankless voluntaring jobs they do).
#11
I think we should allow foreign sites such as pixmania, mytires etc - as long as all taxes/customs & shipping was included in the deal, to be sent TO THE UK.

If people don't like the look of it, they dont have to vote or comment on it :)
#12
ps - just to add to the above comment, it should be noted that deals for say only US residents, should not be allowed, as it would then take the emphisis off hotukdeals. But if the UK public can access those deals, then why not ?

I wouldnt purchase from a foreign site without research/feedback 1st, and I guess most people wont, so there shouldn;t be any worries there, and I bet we soon have a list of safe offshore sites :)
#13
ChrisUK
ps - just to add to the above comment, it should be noted that deals for say only US residents, should not be allowed, as it would then take the emphisis off hotukdeals. But if the UK public can access those deals, then why not ?

I wouldnt purchase from a foreign site without research/feedback 1st, and I guess most people wont, so there shouldn;t be any worries there, and I bet we soon have a list of safe offshore sites :)


Perhaps the site could include a way to rate a shop so it will also quickly become obvious those shops which people find reliable?
banned#14
Personally I think it's mental that some non-UK sites are ok and some are not! Blocking some non-UK sites actually goes against what I assumed was one of the ideas of this site - which is surely that it exists to save people money!

I'd also assumed that it was called hotukdeals because it was aimed at UK buyers... not because it's a marketing tool for UK companies... (give or take the odd Froggie electrical company :whistling:).

Emma mentions above that one of the reasons is to ensure that moderating the site would become more difficult - this could simply be addressed by having more mods...
#15
SecondSpin how do you change the currency to GBP
#16
erics
Perhaps the site could include a way to rate a shop so it will also quickly become obvious those shops which people find reliable?


I think this is an excellent idea... Admin - is it workable?
#17
Things along those lines have been mentioned before BigAde, but there are whole websites dedicated to this, and this alone, such as Ciao (who do a much better job than HUKD ever could!) I'm not sure if they have foreign sites, or just UK though.
#18
emmajk42
there are whole websites dedicated to this, and this alone, such as Ciao (who do a much better job than HUKD ever could!) .


I don't believe that for one minute!
#19
Is the problem not just an affiliate link one?
[admin]#20
Is the problem not just an affiliate link one?


In what way?
[admin]#21
I think this is an excellent idea... Admin - is it workable?


Possibly, it doesn't really get around the issue of problematic merchants though etc as we when something was new we wouldn't know anything about it.

I think we'll stick with the soft policy we have now which is UK merchants or UK "facing" merchants. There's no ban on foreign merchants but I do want to keep it UK focussed and spam to a minimum. So if you come up with a new foreign merchant and a deal maybe pm a mod just to check before putting it up and let us know what you know about that merchant.
#22
I think Admin is right, a PM to a Mod from Member to get permission.

Although, maybe restrict posts to members who have at least 50 posts on HotUKdeals and have had purchased at least 3 items from the foreign site to verify quality of service.

Remember, purchasing from non UK sites will not be subject to UK law which could leave you without redress if their is a problem and hefty postage costs!
#23
If you do buy from abroad (and in the uk) it is good to remember that if it is over £100 and you pay by credit card you can get a refund from the card company if your item fails to arrive. This is my understanding of the credit card law obviously I am more than happy to be corrected if I am at fault.
#24
I have just had a post removed which was relating to a Canadian website, DVDBoxOffice, which I have used a number of times and have found to be very reliable. I have to say that the service I have received from them has been far to superior to that offered by many UK based sites - such as Simply Games, and even good old Woolworths, who have repeatedly been unable to fulfill my orders! It is a shame that Hot Deals users may miss out on finding about good deals from foreign sites which cater to the UK market, but I agree that once you start opening up the site like this, it might be very difficult to monitor. At the end of the day though, is it not really up the individual to decide if they trust a site or not, whether it is based in the UK or USA.....?
[admin]#25
I think dvdboxoffice should be ok. I know of that site and it's quite reputable and several UK people use it.
#26
Totally agree pulling the deals and codes from the site because they are not UK based companies is wrong! I myself posted a 20% off voucher for a company called TabloidStyle.com that are based overseas but accept payment in Pounds Sterling. I also found the code in a UK magazine and so couldn't understand the reasoning behind it. Surely if a magazine is promoting the site, it's a reputable one!
I found this very insulting as a new member to the site who has used so many codes before and wanted merely to give something back.
[admin]#27
Sorry carleeanne but on our end a brand new member plus unknown site plus foreign site is generally spam. I'm sure you can understand we get a lot of this and need to keep the forum clean from spam. As always you should have been pm'd when this was removed so you could discuss it with a mod.
#28
la redoute is french and one of the nest deals ive had on here :-D
#29
nest ...oh god..best take me medication now :\
#30
carleeanne
Totally agree pulling the deals and codes from the site because they are not UK based companies is wrong! I myself posted a 20% off voucher for a company called TabloidStyle.com that are based overseas but accept payment in Pounds Sterling. I also found the code in a UK magazine and so couldn't understand the reasoning behind it. Surely if a magazine is promoting the site, it's a reputable one!
I found this very insulting as a new member to the site who has used so many codes before and wanted merely to give something back.

carleeanne as Admin mentions above, you should have received a reason why it was removed and it appears a moderator did send you a PM, have you checked your private messages?

Welcome to HotUKDeals from me too by the way :)
#31
Lulu'sMammy
nest ...oh god..best take me medication now :\
Hehe :) n'est pas :giggle:
#32
Lulu'sMammy
la redoute is french and one of the nest deals ive had on here


Lol, La redoute - AWFUL site! soooooo many problems with their database. My current problem with them is that they have decided to send my order out twice, charging me for the second lot, and I will have to return the second lot and try and get my money back.
#33
well ya cant please everyone can ya!
#34
Lulu'sMammy
well ya cant please everyone can ya!



very true! :thumbsup:
#35
erics
Perhaps the site could include a way to rate a shop so it will also quickly become obvious those shops which people find reliable?

I think this is a good idea not just for foreign sites but UK.
I keep coming across new sites and it would be helpfull if just like we rate the product hot, we could also rate the shop/site, hot or cold.
#36
I think http://www.ciao.co.uk/ has consumer reviews...
#37
The thing is, there are genuinely good companies out there that offer free shipping, ive used http://dealextreme.com multiple times and have had no problems sooo ;() its worth considering
#38
Maybe then it would be a good idea to add an extra board to the forums, but have it as posts only as opposed to appearing on the rest of the site, with a disclaimer saying that deals that are in that board are at the purchaser's own risk, but that if there is enough good feedback for a company from HUKD members, they can then post deals from that company in Hot Deals instead (and once that is allowed, there could be a sticky post in the board saying that all deals for 'the companies below' can be posted in Hot Deals).

Just an idea of course, feel free to shoot it down. :whistling:

EDIT: Also if it's the first post about the company, the person posting the deal should have bought from them at least once before, if it's not the first post about the company, then a previous post about the company must be linked to.
#39
Ok, this post is prompted by a PM from Emma and is NOT meant to rock the boat, just asking for opinions.....

I posted up a deal from a US based company, they offer FREE postage no matter what country you live in so the price remains constant. The item is (obviously) available to UK buyers at a set price. The post in question was pulled because it was from a non UK trader, which if you want to argue you can equally apply to all posts from Amazon.com, Play.com etc.

So whats the actual right/wrong of the situation? I've searched through the site briefly and cant's see anywhere that says you can't post deals from non UK based companies. I just figured if the offer was available TO UK buyers it was ok?

Discuss :p :whistling: ;-)
#40
I know we already have a thread in here somewhere and I was gonna merge this, but i can't find it. Anyone see it?

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