FS: £230 or Best Offer - New & sealed Fujifilm X-S1 Digital Camera (12MP, 26x Optical Zoom) 3 inch Tiltable LCD Screen - HotUKDeals
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FS: £230 or Best Offer - New & sealed Fujifilm X-S1 Digital Camera (12MP, 26x Optical Zoom) 3 inch Tiltable LCD Screen

copperspock Avatar
2y, 5m agoPosted 2 years, 5 months agoFeedback:7 Positive/0 Neutral/0 Negative
I bought this for a friend but he changed his mind (wants a camera with a detachable lens).

I don't know much about cameras but here's the specs from the Amazon page:

Fujinon 26x Optical Zoom with Intelligent Digital Zoom
12 Megapixel EXR CMOS Sensor
Tiltable 3 inch rear LCD with Sunny Day Mode
Full HD Movie
Raw File Mode.

It has great reviews, supposed to be a quality bridge camera.
The camera is brand new, never even been touched as it still has the plastic covering with seal on it. I took it out of the box to take pics for here but it's still sealed nice and snug.
Shipping/Payment:
Will accept PPG/BT. Can post nationally or deliver locally in person (London)
Tags:
Other Links From Fujifilm:
copperspock Avatar
2y, 5m agoPosted 2 years, 5 months agoFeedback:7 Positive/0 Neutral/0 Negative
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[Moderator]#1
Please post images of the actual item for sale beside a piece of paper with your username and current date written on it,kindly do so before any discussion in this thread
How to upload & post pics guide here
#2
bigflump
Please post images of the actual item for sale beside a piece of paper with your username and current date written on it,kindly do so before any discussion in this thread
How to upload & post pics guide here

Oh right totally forgot :), will do now.
1 Like #3
[img]http://i.imgur.com/JVpPfxi.jpg[/img]

http://i.imgur.com/Gk3Rdhe.jpg

http://i.imgur.com/m9oVvuS.jpg

http://i.imgur.com/rFFIhiq.jpg

http://i.imgur.com/zPsMJ5M.jpg
#4
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
#5
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?

My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
#6
Where in London would Cash & Collect be from?
#7
Drachir
Where in London would Cash & Collect be from?

I'm in East London (Stratford) but would be willing to deliver to the buyer as long as they're not more than an hour away, otherwise it could be arranged to meet halfway somewhere. Otherwise I could just post the camera (insured delivery).
1 Like #8
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Edited By: Shoesize on Jul 31, 2014 17:52: .
#9
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
1 Like #10
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
It'd be a full refund, though I haven't sent it back just yet - I'm spending a few more days with it before I give it back, cause for all its imperfections, I know I'll miss it when it's gone. :) I have the return labels from them, so it's just a formality, I'm sure.
Just phone them up and let me know how.you get on. And this way, you won't need my box...

Edited By: Shoesize on Jul 31, 2014 20:52: .
#11
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered once you were able to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)


Edited By: Shoesize on Jul 31, 2014 21:12: .
#12
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
It'd be a full refund, I haven't sent it back just yet - I'm spending a few more days with it before I give it back, cause for all its imperfections, I know I'll miss it when it's gone. :) I have the return labels from them, so it's just a formality, I'm sure.
Just phone them up and let me know how.you get on. And this way, you won't need my box...

I can totally understand, I was tempted to keep the camera for myself tbh X), that 26x zoom must be incredible for macros!
I already phoned Amazon CS today and sure enough the fella said it'd be no problem (not even a grumble from him either!). I need to phone Fujifilm during working hours tomorrow and get a reference off them, then give that reference to Amazon.

Many thanks for offering to trade the boxes btw, very kind of you. I think I'll leave this thread active in the meantime, just in case something goes awry with the refund.
#13
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
#14
copperspock
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)
#15
Shoesize
copperspock
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)

Ooh I might use that as a backup reason then. Let me know how your refund goes as well will you?
#16
Shoesize
copperspock
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)

Well I phoned up Amazon again after Fujifilm said they don't (and never have) give out reference numbers, and the second CS lady sent me a return label straight away, sweet. So I brought it to my local collect+ shop (about 2 minutes walk) and sent it off yesterday.
You seriously saved me a lot of hassle dude, thanks a million :)!
#17
You are very welcome mate;-)) Hope it all works out for you;-))
#18
Drachir
You are very welcome mate;-)) Hope it all works out for you;-))
Somebody's confused!
Are you trying to take the thanks for yourself? Not cool.


Edited By: Shoesize on Aug 04, 2014 00:17: .
#19
copperspock
Shoesize
copperspock
Shoesize
copperspock
Shoesize
copperspock
Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)

Well I phoned up Amazon again after Fujifilm said they don't (and never have) give out reference numbers, and the second CS lady sent me a return label straight away, sweet. So I brought it to my local collect+ shop (about 2 minutes walk) and sent it off yesterday.
You seriously saved me a lot of hassle dude, thanks a million :)!
No problem, I'm glad I could help. If only everything was as easy in life, eh?
#20
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Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)

Well I phoned up Amazon again after Fujifilm said they don't (and never have) give out reference numbers, and the second CS lady sent me a return label straight away, sweet. So I brought it to my local collect+ shop (about 2 minutes walk) and sent it off yesterday.
You seriously saved me a lot of hassle dude, thanks a million :)!
No problem, I'm glad I could help. If only everything was as easy in life, eh?

Aye :). I can't believe it but they already refunded me in full on Sunday, before the courier was even able to pick up the parcel! Tax avoiding scallywags they may be, but their CS is the buzzy thing's bendy bits.
#21
copperspock
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Drachir
£229.99 On Amazon NEW! Why not take it back to place of purchase & get a refund?
My mate waited too long before telling me he'd changed his mind *sigh*, during which time the box had become a bit tatty (you can see in the last photo). I'm not really looking for £230 (though the camera is new/never used), just a reasonable offer.
Not sure if people know this, as it's not on the website and I only found out about it from a cs agent on the phone, but Amazon will let you return electronics for up to 12 months, not just 30 days, as specified on the site. It seems incredible, but it's true - I just got my return label for (coincidentally enough) my own 7 month old Fuji XS1! Not that it's not a brilliant camera in many ways, and a stonking deal at £230, but I'm very picky and it's not quite perfect - one issue I have is the rubber wrap on the grip, which is held in place by double-sided tape, will over time come unstuck - Fuji cs should be able to help, but I decided against it for a number of reasons. (I'm probably going back to a Canon 40d, as for street photography with a pancake 40mm lens it's far lighter and smaller, with better IQ for only about £50 more. Of course, if you want the huge zoom this has, an APS-C like the Canon is crazy, as the lens will be the size, weight and cost of a small car!)
P.S. My box is brand spanking new looking, if you think this would help you sell it, maybe we can do a swap if you pay the postages, but I don't think the cost of that will make it worthwhile. If you can swing by SE London, you could come by in person. (Couple of provisos: I need to see a better pic of any damage to the box, and I can't recall if the serial is on the box, which would preclude us from doing the swap.


Seriously? Wow that'd be far handier! My one hasn't even been out of it's protective bag so maybe that'd work! Did you get a full refund or replacement?
BTW, I'm technically returning mine because I'm unhappy with it because of the issue with the rubber covering of the grip, and I got the impression that you can return stuff if there's a problem with it (not even necessarily a fault, just something you're not happy about which you only discovered when you were abke to have the item in your hands) so you might want to inquire about the conditions under which you may return stuff before giving them your account details, so make a general enquiry first, i.e. if it's just an issue of a change of circumstances, as with you, are you still allowed to. If not, you can always say that after byuying, a friend who also bought it had the problem with the rubber grip covering coming unstuck and that you're not prepared to keep it under the circumstances. No need to unseal it in order to convince them, no need to make it harder for them to resell. :)

Funny you should say that, I told him it was the rubber grip that I wasn't happy with (even though I didn't even know it had one because of the translucent protective bag) - thanks for that very useful bit of info too :).
You could also have said the grip is too small (which it sort of is for a camera practically the size of a DSLR, even in my medium-sized hands) as you could feel its size through the packaging without needing to unseal it. :)

Well I phoned up Amazon again after Fujifilm said they don't (and never have) give out reference numbers, and the second CS lady sent me a return label straight away, sweet. So I brought it to my local collect+ shop (about 2 minutes walk) and sent it off yesterday.
You seriously saved me a lot of hassle dude, thanks a million :)!
No problem, I'm glad I could help. If only everything was as easy in life, eh?

Aye :). I can't believe it but they already refunded me in full on Sunday, before the courier was even able to pick up the parcel! Tax avoiding scallywags they may be, but their CS is the buzzy thing's bendy bits.
I'm not 100%, but I think when the Collect+ shop scans it in (as soon as you drop it off), it shows up on their system too, hence their fab speediness.

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