Please read/comment - Trading references - HotUKDeals
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Please read/comment - Trading references

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[admin] 1d, 1m agoPosted 1 decade, 1 month agoFeedback:0 Positive/0 Neutral/0 Negative
Due to this forum getting bigger and more popular we have started running into some scammers. We do need to get things more formalised in here so that we can reduce the chance of anyone getting scammed. I'd like to open this thread up to discussion on how people would like to move forward on this. Anyone who has a lot of trading experience on forums is very much encouraged to give us some feedback.

My advice is, in the case of not having any other feedback, to ask the seller for an eBay feedback name. Once you have that check the feedback and then contact the user through eBay to ask if s/he is indeed the same user you were chatting to on HUKD. That second bit is very important to make sure someone isn't giving out a false name.

My second comment is whether we should start a feedback thread or system. A feedback thread would work short-term but it doesn't scale very well, a proper system would be better. There is a system called Heatware which is very popular with North American boards but I don't think any UK boards use it. Basically it's like eBay feedback but for forum FS/FT boards. We could start using that and as HUKD isn't listed we could just use the "Other" board and mention HUKD in the feedback.

Thoughts?

Edit: We now have our own feedback rating system: http://www.hotukdeals.com/forums/showthread.php?p=276068
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[admin] 1d, 1m agoPosted 1 decade, 1 month agoFeedback:0 Positive/0 Neutral/0 Negative
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#1
I've seen the 'Heatwave' system in use on an american forum..Look to be quite robust and worth thinking about..
I would agree that this forum is growing rapidly and some kind of measure needs to be in place..Many people have been put off ebay due to all the scams and its becoming increasingly difficult to actually sell anything due to zero raters coming in at the last minute then not paying..

Just my 2 cents worth..
#2
Can you have a MOD 'assigned' to the FS/FT thread to ask questions as soon as an item is put on there?
I ask as many questions as I can, as soon as I see an item, but by then it could be too late. In fact, a few 'sellers' have not even posted again after I asked them some questions. :shock:

The problem with a 'sticky' post is that nobody reads it.

As you say, check their ebay ID (if they have one), check their address with BT, 192.com and the Electoral Roll. Phone them. Make sure they use the correct postal service for the items value. Go through Ebay and Paypal if possible, don't forget ebays SPPP is a maximum of £105.00. Get actual pictures if possible.

I don't understand this 'feedback' thing you mentioned. :oops:
#3
i think this is a great idea. Iv done a couple of trades on here, one of which was a nightmare for me, so it would be great to have something in place to stop people from being scammed
#4
Yeah all sounds very good, and i also agree about a mod.
Also, we could do some of what steve mentioned, about phoning etc.
Just depends on what people think to that, i think alot of the stuff on here is local pick up.
Or maybe introduce local pick up only maybe? If there not prepared to give there address....
[mod]#5
It would add 2 days to any deal done but how about the buyer and seller exchange very recent utility bills (gas, electric, phone or council tax) via first class post and then phone (landline) to confirm reciept of same.
That way you have a name address and BT phone number for both the buyer and sellers benefit.
Once both have the others details they can go ahead, it wont stop someone having the money but not sending the goods, but you will at least have a name and address to work with if it does still go pear shaped.
#6
What about if all Dialogue is kept on the thread and no Private messages sent during sale, a points system or trader rating would be a good idea as well ive seen this idea on other trading forums and seams to work quite well.
#7
Something needs to be done ASAP, another scammer has hit on the FS / FT board. :-( :-( :-(
#8
your joking !!! who?
#9
Methinks he is talking about this topic.
#10
Well it looks like a scam Kommunist...after all the advice/warnings from the previous incident you'd have thought members would apply some caution before payment.
#11
currychops
Well it looks like a scam Kommunist...after all the advice/warnings from the previous incident you'd have thought members would apply some caution before payment.


If you don't know about the scams that have happened on here, then what?:-(
I'm hoping we find this one. ;-)
#12
Nice one Ray :thumbsup: :-
rayman
[COLOR=#8b0000]Due to recent forum scams, take note of the following message:[/COLOR]


[COLOR=#8b0000]Please be advised, all buyers and sellers should satisfy themselves that either party is genuine by providing the following via PM to each other, as well as to Admin or Moderator:

1]Landline telephone number[/COLOR]
[COLOR=darkred]2]Name and address including postcode[/COLOR]
[COLOR=darkred]3]Valid e-mail address [no disposable addresses such as @gmail or @yahoo for example].[/COLOR]
[COLOR=#8b0000]4] Using PayPal then check out eBay feedback if there is any and make a small payment to and from each other to validate the PayPal e-mail address.[/COLOR]
[COLOR=#8b0000]5] If possible, collect and pay for items in person[/COLOR]

[COLOR=#8b0000]Do NOT proceed with a deal until you are completely satisfied with all details being correct.[/COLOR]


Will you be posting that on all the FS items? :-D
#13
Yeah I plan too, but might add more to it yet...
#14
Just an awareness kick and no buy or sale should be rushed. First come first served would still work by PM and a little patience can also help both sides have a safe trade.
1 Like #15
I think it's important to take time over sales. Everyone wants something for nothing and wants to be first in, etc, so maybe a day period for questions? No sales same day of post and questions must be answered? I think Steve could be a good contact for this forum. I've got huge respect for him and I'm sure a lot of others do too. I've got 18k+ feedback on ebay accounts, but am probably too uncompasionate to help all the time! Steve seems to be willing to help and would make a good mod.

Anyone else second that?
#16
If Steve would agree to become a mod (if offered by HUKD :)) that'll be great for forum (and probably not-so-great for him :)).
#17
Personally i'd recommend going via Ebay.

You'd have feedback to check and coverage via PayPal. If the seller lists as a private sale to just the interested party you can have a "Buy It Now" option for 1p to keep costs down.

Would save the boards modders another job :thumbsup:
#18
Thanks for the compliments bazzaric and Kommunist :thumbsup:


loopz
Personally i'd recommend going via Ebay.

You'd have feedback to check and coverage via PayPal. If the seller lists as a private sale to just the interested party you can have a "Buy It Now" option for 1p to keep costs down.

Would save the boards modders another job :thumbsup:

loopz,
What if they don't have an ebay account? We had somebody on the FS board tonight who does not have one.
#19
bazzaric, That's a good idea, having a 'no sales on first day of posting' :)
#20
Kommunist
If Steve would agree to become a mod (if offered by HUKD :)) that'll be great for forum (and probably not-so-great for him :)).


After what could be yet another scam coming to light today, I would take up the offer if it was offered.
Or maybe just get rid of the FS / FT board :-(
#21
How about the trader rating sytem showed in the avatar section, they have them over on the av boards. and all trades must be made public and not through pm system, doing this results in trading bans of a set period of time
#22
also, just though, how about you need x amount of posts on here before being allowed to trade ?
#23
Hey Admin,

Why not use this code ?

Described here

Download here


Another similar piece of software, called ITrader, can be found here

Good Luck !
#24
Kommunist
If Steve would agree to become a mod (if offered by HUKD :)) that'll be great for forum (and probably not-so-great for him :)).


Agreed !
#25
why dont people who want to sell register with the people who own or run this site and they must provide the correct levels of identifiable and checkable information before being allowed to sell.
this negates all parties who wish to buy having to go through the same process
#26
Couldn't ALL trades be conducted using the ebay "Want it now"?

The buyer could list a want it now and let the seller know the reference number. The seller could then make contact via ebay and the transaction could proceed in the normal way.

Both buyer and seller could see the other's feedback rating and also cross check their address details with 192.com before any money changes hands.

If it goes pear shaped they'd have more protection via the paypal/ebay schemes 'cos it's an ebay transaction.
#27
AndyToys
Couldn't ALL trades be conducted using the ebay "Want it now"?

The buyer could list a want it now and let the seller know the reference number. The seller could then make contact via ebay and the transaction could proceed in the normal way.

Both buyer and seller could see the other's feedback rating and also cross check their address details with 192.com before any money changes hands.

If it goes pear shaped they'd have more protection via the paypal/ebay schemes 'cos it's an ebay transaction.


As stated before, not everyone has an eBay account. I for one do not and don't think I ever will. At least not a sellers account.

The way things are at the moment it all seems to be going well. No need to change it for the time being.
#28
So did any one catch Clip? And made him pay up? And Steve you're the man - I credit you for your work! I'm new here but if I was present during the civil war I would have given Clip a word or two to make him pay up! :evil:
#29
As far as I know he didn't refund anybody. :-( :-(
#30
dinosteveus
As far as I know he didn't refund anybody. :-( :-(

That's poor. Should def avaoid scammers like them coming in to the site and selling things. :x
#31
Can I please make a suggestion of anyone who does trade on her MUST leave feedback as I have bought a few items on here and have only been left feedback once so I have no trading record for anyone to go by. I do have ebay account but have not used it for a while so that wouldn't help anyone to have any confidence in me
#32
ziggzag
Can I please make a suggestion of anyone who does trade on her MUST leave feedback as I have bought a few items on here and have only been left feedback once so I have no trading record for anyone to go by. I do have ebay account but have not used it for a while so that wouldn't help anyone to have any confidence in me


I would suggest that if someone does not leave you feedback, a quick PM to the buyer would not hurt, as a little reminder :)
#33
emmajk42
I would suggest that if someone does not leave you feedback, a quick PM to the buyer would not hurt, as a little reminder :)



Yeah I would do that but it just seems a bit rude to give someone a wee nudge rather than it being done automatically
[mod]#34
ziggzag
Yeah I would do that but it just seems a bit rude to give someone a wee nudge rather than it being done automatically


It's the only way as it's not compulsary. Also only one feedback can be left per thread, so if they've already left feedback for someone else in the same thread then they can't leave it for anyone else. :thumbsup:
#35
ziggzag if your talking about our transaction then i have no idea how to leave feedback! didnt even know you could!

have you received the game yet by the way?
#36
[SIZE=2][COLOR=darkslateblue]Leaving Feedback Details Here[/COLOR][/SIZE]

Put in the user name and search, then use drop down list for particular thread.
#37
Thanks rayman, feedback left
#38
united1985
Thanks rayman, feedback left



no i wasn't talking abt you as I have not received game and haven't left you any feedback either I was just talking in general as people are using feedback as a guideline to how reliable you are but it doesn't work if none left
banned#39
i have left you positive feedback ziggzag could you please leave your feedback for me please :)
#40
leemarshall
i have left you positive feedback ziggzag could you please leave your feedback for me please :)



will do just doin it now just havent had time to check if games working:oops:

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