Free 5 year warranty on AEG products from John Lewis ( You don't have to buy from John Lewis to claim it! ) - HotUKDeals
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This is usually only done with John Lewis, but you do not have to buy from John Lewis to get the 5 year guarantee.

I recently bought an AEG dryer from an online retailer that was much cheaper than the John Lewis price. I then used the 5 year warranty registration form on the John Lewis site. Worked a treat.

There is nothing in the terms and conditions stating that you must buy from John Lewis to claim the free 5 year warranty!
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solomongrundy Avatar
7y, 4m agoFound 7 years, 4 months ago
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banned 1 Like #1
ALL GOODS HAVE 6 YRS.

Sale of Goods Act Fact Sheet
Subject:
Sale of Goods Act, Faulty Goods.

Relevant or Related Legislation:
Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.

Key Facts:
• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).

• Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.

• Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.

• It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.

• If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)

• For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).

• A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.

• If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit

• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)

• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.
#2
RUDOLF
ALL GOODS HAVE 6 YRS.

.


WRONG...

From the SOGA documentation.. http://www.berr.gov.uk/files/file25486.pdf

Page 6..

a reasonable amount of compensation (or "damages") for up to six years from the date of sale (five years after discovery of the problem in Scotland).
This does not mean all goods have to last six years! It is the limit for making a claim in respect of a fault that was present at the time of sale. It is not equivalent to a guarantee.



This is a great deal, and a LOT easier than going to an online retailer in 4 years time, particularly if they have gone bust in the meantime. (And even if they hadnt, I dont think you would win, even in a court of law)
#3
I was a bit concerned that claiming without buying the goods from JL might constitute fraud, but there's nothing in the T&Cs to say purchasing from JL is required, so good luck to anyone who claims!

AEG seem to be decent quality; my washing machine is nearly seven years old and hasn't let me down so far (touch wood!)
#4
don't rely on this - you may eventually win, but it will involve legal action, a long delay without your appliance working and no guarantee of success - better to buy a better product with a longer guarantee.
#5
cowbutt
I was a bit concerned that claiming without buying the goods from JL might constitute fraud, but there's nothing in the T&Cs to say purchasing from JL is required, so good luck to anyone who claims!

AEG seem to be decent quality; my washing machine is nearly seven years old and hasn't let me down so far (touch wood!)


just be careful which one you buy - AEG are part of Electrolux. Some of their product is merely re badged Electrolux or Zanussi at a higher price.

You can also just buy the John Lewis brand - but again this is average quality and is also made by Electrolux - if you want any proof of this visit a John Lewis store during their clearance ( clearing returned product from their website primarily - distance selling laws ) event and you will see loads of it being sold off.
#6
Did you have to enclose a receipt for proof of purchase to get 5 year warranty?
#7
I've just gone over the form with a fine toothcomb and it looks good to me - ordered my AEG from boots, got my point and will send off for my 5 year warranty. It's not exclusive to the retailer just specific models over a set time period and you don't need proof of purchase but of course you'd always keep a copy just in case.
#8
OP You say ''it worked a treat'' how do you know ?

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