Free Accredited ITIL Foundation Online Training - Public Sector @ Global Knowledge - HotUKDeals
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Global Knowledge have launched a free foundation ITIL® training portal to provide service management training to public sector workers hit hard by the funding cuts. Just register and there are no strings attached. This training normally costs around £750-£1000!

Do you work in the public sector or know someone who does? This could be very useful.


http://www.globalknowledge.co.uk/government-portal
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#1
Can you please post the link as 'go to deal' points back to HotUK deals. Thanks.
#2
I did, it takes some time to work I am beginning to notice, having posted several deals lately.

It is also at the bottom of my OP :-), but here it is again - http://www.globalknowledge.co.uk/government-portal

Hope this is useful.
#3
Thanks...it's working...now ! Heat added....
#4
How do they check whether you work for public sector or not?
#5
Mouse-Mouse
How do they check whether you work for public sector or not?


I presume they will ask for an email address and the domain would give it away, for ex. @nhs or @gov.uk or @kentcountycouncil? I don't know as I don't work in the public sector, sorry :-)
1 Like #6
Do you think NHS will be included in this deal then? I have an NHS account but thought it probably wouldn't apply - shall now go back and have a peek! Thanks

justcricket
Mouse-Mouse
How do they check whether you work for public sector or not?


I presume they will ask for an email address and the domain would give it away, for ex. @nhs or @gov.uk or @kentcountycouncil? I don't know as I don't work in the public sector, sorry :-)
#7
d-j mitch
Do you think NHS will be included in this deal then? I have an NHS account but thought it probably wouldn't apply - shall now go back and have a peek! Thanks



I presume NHS is in public sector, hence should work! Do let us know how you get on and whether it is any good. Cheers
1 Like #8
thanks, vey useful
#9
Big fat hairy FAIL.
Not from the same company, and not my review (though I've seen the course and the people who come out of it - and can attest to its complete worthlessness), but have a look at this report from another "victim"
ITIL training is more of a punishment than a step forward. No company I've ever seen implements it properly and none I've seen has ever been able to demonstrate any tangible benefit from it.

If you've got good people, they do all this stuff naturally and without the formalities. If you've got crap staff, no number of courses will turn them around. No surprise this crowd are giving (or trying to) it away - nobody in their right mind would pay for it, unless they were desperate to use up excess training budgets



Edited By: pete_l on Apr 07, 2011 13:30
2 Likes #10
pete_l
Big fat hairy FAIL.
Not from the same company, and not my review (though I've seen the course and the people who come out of it - and can attest to its complete worthlessness), but have a look at this report from another "victim"
ITIL training is more of a punishment than a step forward. No company I've ever seen implements it properly and none I've seen has ever been able to demonstrate any tangible benefit from it.

If you've got good people, they do all this stuff naturally and without the formalities. If you've got crap staff, no number of courses will turn them around. No surprise this crowd are giving (or trying to) it away - nobody in their right mind would pay for it, unless they were desperate to use up excess training budgets




WOW! Firstly, this course is FREE (let me spell that for you, F-R-E-E), so this is not a scam, you lose nothing perhaps the time you invest.

Secondly, Gartner, who are the world's leading consultancy and have no axe to grind said this 'A recent survey conducted by Gartner found that ITIL® delivered benefits to 97% of organisations that adopted the method with 70% reporting that the improvements were very tangible. '.

Clearly your search which led to a website which was several years old, from a guy who is not even in that field anymore matters more? Sheesh..

This is, let me repeat, an opportunity for public sector employees, hit hard by impending job cuts, budget cuts and training cuts if they keep their job to get some FREE ITIL training, that, if anything will IMPROVE their job prospects.

Are you from this industry? I can tell you, I am qualified and there are many jobs that tell you not to bother applying if you are not.

You are entitled to your view if anyone was paying whether it was worth the money or not. But for free?
#11
First of all, it's not FREE (no matter how you spell it). The course costs time - which has an intrinsic value to most people. If nothing else, in lost overtime earnings.
Second. The course itself does not lead to accreditation. You still have to take the exam which is about £100 and more if you don't pass and have to retake. If you say on your CV that you took the course, but don't say you've passed, that's even worse than saying nothing as people will presume you failed (and are too dumb to keep quiet.)

So far as the review being old is concerned - so what? ITIL has only gone from v2 to v3 in the past 5 years so it''s still a perfectly valid comment. The course and the material is still so full of buzzwords, acronyms and special meanings that if you spoke like the course instructors do in real life, you'd get locked up. All the course does is open the door to the TLAs so you can answer the exam questions. It doesn't reveal any profound secrets that will turn an indolent, useless layabout into the world's best IT-er, or even a passable average one.

And I stand my by observation that implementing ITIL produces no tangible benefits. In fact the reverse is often the case - it gives lazy staff an excuse for not doing any work: "I can't make any progress as I'm waiting for the X from the Y team, that the process says I must review before making a decision." Ever seen Dilbert? - I bet Wally loves ITIL :)

Yes, I am from the industry. I have see ITIL promoted as if it was some magic bullet that will transform an IT operation. It isn't. If you have any sort of talent, you automatically do the worthwhile parts of ITIL instinctively. If you're just there to pass the time until you retire and treat every day as a challenge to do the least amount possible, it will just wash over you and give you even more excuses. As for companies that require it - it was fashionable 6or 7 years ago. Nowadays if you see it listed in a job ad. take it as a warning that the employer is in terminal decline. More companies are abandoning it than ever before.
#12
pete_l
First of all, it's not FREE (no matter how you spell it). The course costs time - which has an intrinsic value to most people. If nothing else, in lost overtime earnings.
Second. The course itself does not lead to accreditation. You still have to take the exam which is about £100 and more if you don't pass and have to retake. If you say on your CV that you took the course, but don't say you've passed, that's even worse than saying nothing as people will presume you failed (and are too dumb to keep quiet.)

So far as the review being old is concerned - so what? ITIL has only gone from v2 to v3 in the past 5 years so it''s still a perfectly valid comment. The course and the material is still so full of buzzwords, acronyms and special meanings that if you spoke like the course instructors do in real life, you'd get locked up. All the course does is open the door to the TLAs so you can answer the exam questions. It doesn't reveal any profound secrets that will turn an indolent, useless layabout into the world's best IT-er, or even a passable average one.

And I stand my by observation that implementing ITIL produces no tangible benefits. In fact the reverse is often the case - it gives lazy staff an excuse for not doing any work: "I can't make any progress as I'm waiting for the X from the Y team, that the process says I must review before making a decision." Ever seen Dilbert? - I bet Wally loves ITIL :)

Yes, I am from the industry. I have see ITIL promoted as if it was some magic bullet that will transform an IT operation. It isn't. If you have any sort of talent, you automatically do the worthwhile parts of ITIL instinctively. If you're just there to pass the time until you retire and treat every day as a challenge to do the least amount possible, it will just wash over you and give you even more excuses. As for companies that require it - it was fashionable 6or 7 years ago. Nowadays if you see it listed in a job ad. take it as a warning that the employer is in terminal decline. More companies are abandoning it than ever before.


Ha ha, a frustrated luddite no doubt. Anyway, not going to get into a squable on a board. It is free and if even one person takes it up and goes on to qualify (you obviously approach it with the attitude, that you attend, you fail), it will have been worth it.

Go to any jobsite and search jobs in the IT Service arena. 90% plus will ask for ITIL. It hasn't just moved up from v2 to v3, but has become more global. More companies than ever now use a FLAVOUR of it. You are not MEANT to implement all of it as is. You adopt what bits you NEED. The course is free, the exam is given by a board and obviously isn't. Made no such claim.

Sigh, why bother?

Hmm, I wonder what that x does against your post, let me hover. What's that? 'Ignore this user'?

I'll have that please. Please don't take it personally, I do not come here to discuss merits of a methodology. Mine is to promote any money saving goodies for others, let people decide whether they want it (in which case give it heat), don't want it, in which case MOVE ON or think it is not actually free and happily vote it cold.

Have a good day.
1 Like #13
justcricket
pete_l
First of all, it's not FREE (no matter how you spell it). The course costs time - which has an intrinsic value to most people. If nothing else, in lost overtime earnings.
Second. The course itself does not lead to accreditation. You still have to take the exam which is about £100 and more if you don't pass and have to retake. If you say on your CV that you took the course, but don't say you've passed, that's even worse than saying nothing as people will presume you failed (and are too dumb to keep quiet.)

So far as the review being old is concerned - so what? ITIL has only gone from v2 to v3 in the past 5 years so it''s still a perfectly valid comment. The course and the material is still so full of buzzwords, acronyms and special meanings that if you spoke like the course instructors do in real life, you'd get locked up. All the course does is open the door to the TLAs so you can answer the exam questions. It doesn't reveal any profound secrets that will turn an indolent, useless layabout into the world's best IT-er, or even a passable average one.

And I stand my by observation that implementing ITIL produces no tangible benefits. In fact the reverse is often the case - it gives lazy staff an excuse for not doing any work: "I can't make any progress as I'm waiting for the X from the Y team, that the process says I must review before making a decision." Ever seen Dilbert? - I bet Wally loves ITIL :)

Yes, I am from the industry. I have see ITIL promoted as if it was some magic bullet that will transform an IT operation. It isn't. If you have any sort of talent, you automatically do the worthwhile parts of ITIL instinctively. If you're just there to pass the time until you retire and treat every day as a challenge to do the least amount possible, it will just wash over you and give you even more excuses. As for companies that require it - it was fashionable 6or 7 years ago. Nowadays if you see it listed in a job ad. take it as a warning that the employer is in terminal decline. More companies are abandoning it than ever before.

Ha ha, a frustrated luddite no doubt. Anyway, not going to get into a squable on a board. It is free and if even one person takes it up and goes on to qualify (you obviously approach it with the attitude, that you attend, you fail), it will have been worth it.

Go to any jobsite and search jobs in the IT Service arena. 90% plus will ask for ITIL. It hasn't just moved up from v2 to v3, but has become more global. More companies than ever now use a FLAVOUR of it. You are not MEANT to implement all of it as is. You adopt what bits you NEED. The course is free, the exam is given by a board and obviously isn't. Made no such claim.

Sigh, why bother?

Hmm, I wonder what that x does against your post, let me hover. What's that? 'Ignore this user'?

I'll have that please. Please don't take it personally, I do not come here to discuss merits of a methodology. Mine is to promote any money saving goodies for others, let people decide whether they want it (in which case give it heat), don't want it, in which case MOVE ON or think it is not actually free and happily vote it cold.

Have a good day.

Have to agree too - i have been actively looking for new jobs over theh last 6-12 months (i work for a council :( ) and most jobs mention ITIL as a formal requirement or knowledge of it. With most jobs mentioning this i think this is great that it is free.....so at least if you are looking for a job, get an interview and are then quizzed on ITIL (I was in my interview for council job years ago and didn't have a clue!) you will be able to give them some good answers.

Glad i now have ITIL foundation and Release Management qualifications on my CV.....Every little helps ;)
#14
I am from this industry and think ITIL is ****. My organisation quite quickly forgot about it thank god...
#15
justingalore
My organisation quite quickly forgot about it thank god...

Lucky you :)
1 Like #16
I have my ITL booked mid 12th May through work...be good to have on my CV before they rid of me at the end of May! :|
1 Like #17
Thanks for this post. Good qualification to get.
#18
ITIL is like any other methodology, if you follow it slavishly you'll fail. If you take those pieces that benefit your org. You'll progress. If nothing else it gives consistent language to the business.
1 Like #19
pete_l
Big fat hairy FAIL.
Not from the same company, and not my review (though I've seen the course and the people who come out of it - and can attest to its complete worthlessness), but have a look at this report from another "victim"
ITIL training is more of a punishment than a step forward. No company I've ever seen implements it properly and none I've seen has ever been able to demonstrate any tangible benefit from it.

If you've got good people, they do all this stuff naturally and without the formalities. If you've got crap staff, no number of courses will turn them around. No surprise this crowd are giving (or trying to) it away - nobody in their right mind would pay for it, unless they were desperate to use up excess training budgets




Wow you sound like some of the people I used to work with when BECTA started bringing new practices in moaning and wailing about how much of a waste of time it was and 2 years later everyone is working to the new framework and it's all forgotten about how much they all bitched about it. Same with ITIL i've seen many jobs recently where it was one of the key requirements.

I'm working on the census at the moment so have a government email address so have signed up good to get something out of them...
#20
birdyboyuk
I have my ITL booked mid 12th May through work...be good to have on my CV before they rid of me at the end of May! :|


Census staff? X)
#21
Interesting. I work in public sector and I know colleagues have been on ITL courses (doesn't seem to make them any better at their jobs, if anything worse when they think they have a 'correct' dogma to follow rather than common sense). Actually that's not entirely true - they generally just want to pass the ITIL course and then promptly return to their normal job with no difference but an extra 'qualification' and a sense of superiority...

Still, will pass this on as a free alternative to blowing thousands of tax payers money per person on an apparently pointless exercise...

Voted hot BTW as it's free.

Edited By: MKultra on Apr 09, 2011 01:38
#22
Suely if you "work" in the public sector you already have a job? Wouldn't this be better for the millions of unemployed folks? Or at least for those who worked in the public sector but have lost the job?
#23
Rich44
birdyboyuk
I have my ITL booked mid 12th May through work...be good to have on my CV before they rid of me at the end of May! :|


Census staff? X)

Nope. Financial sector, however have been informed that I'm now staying til end of August :)
#24
pete_l
Big fat hairy FAIL.
Not from the same company, and not my review (though I've seen the course and the people who come out of it - and can attest to its complete worthlessness), but have a look at this report from another "victim"
ITIL training is more of a punishment than a step forward. No company I've ever seen implements it properly and none I've seen has ever been able to demonstrate any tangible benefit from it.

If you've got good people, they do all this stuff naturally and without the formalities. If you've got crap staff, no number of courses will turn them around. No surprise this crowd are giving (or trying to) it away - nobody in their right mind would pay for it, unless they were desperate to use up excess training budgets





wrong!!

Im an ITIL consultant amongst many of my skills and the problem is that most people dont know how to implement it; they think by going on one course it will somehow transform them into a master of ITIL and it will tell them how to implement it into their company.

Like any best practice (ITIL) , methodology framework (like MSP or Prince 2) or process improvement methodology (six sigma) the skill is tailoring the standard framework or best practice to fit your company.....unless its a new startup

Best practices or methodology just bring a bit of structure, whether you agree with it all is another matter (i dont agree with all elements, eg i feel some like six sigma or prince2 are either over engineered (six sigma) or too niche(six sigma) or too worried about word precision (prince2))

Ive implemented ITIL and Prince2 successfully in lots of companies (mainly telcos)...its the attitude of clueless people like you that give me alot of work and why so many of companies are in a complete mess.....

never heard of this company though......id use one of the more established companies....i suspect they are doing this to get the business

unfortunately they dumbed down the practioner exams as its multi choice...i had to write my answers

additionally the step change from ITIL v2 to ITIL v3 was ridiculous and most people i know still use v2 rather v3

incidentally, the most important things to learn on any of these courses is
1) how to I implement/adapt this to fit my company (trying to adapt your company to fit ITIL - you either have a huge pot of money and/or are onto a hiding to nothing unless you work in a small company or a startup)
2) common sense - DO NOT FORGET!!

what company is more efficient?

a) one that as you put it...let people have a free for all, you really are living in cukoo land!! perform their same task as their colleague in an unstrutured, different way to their colleagues

b) a company with structured processes, one way of performed a task, with a managed exception process...no free for all...and thus easier to measure and improve performance



Edited By: royals on Apr 09, 2011 19:09: d
#25
Most boring course I've ever been on, having to do the updated version soon and hope I'm ill so miss it LOL
Good if its cheap or free though.
#26
All these methodologies are a load of ****!
1 Like #27
justingalore
All these methodologies are a load of ****!


I dont think thats quite true - methodologies are a tried and tested way of doing things much like deisgn patterns in software engineering. You cant just go an on a course and come back and carry out like it never happened!!! might as well have not gone! You just need to pick the parts of the methodology thats is most appropriate and apply them!

royals

wrong!!
Im an ITIL consultant amongst many of my skills and the problem is that most people dont know how to implement it; they think by going on one course it will somehow transform them into a master of ITIL and it will tell them how to implement it into their company.

Like any best practice (ITIL) , methodology framework (like MSP or Prince 2) or process improvement methodology (six sigma) the skill is tailoring the standard framework or best practice to fit your company.....unless its a new startup

Best practices or methodology just bring a bit of structure, whether you agree with it all is another matter (i dont agree with all elements, eg i feel some like six sigma or prince2 are either over engineered (six sigma) or too niche(six sigma) or too worried about word precision (prince2))

Ive implemented ITIL and Prince2 successfully in lots of companies (mainly telcos)...its the attitude of clueless people like you that give me alot of work and why so many of companies are in a complete mess.....

never heard of this company though......id use one of the more established companies....i suspect they are doing this to get the business

unfortunately they dumbed down the practioner exams as its multi choice...i had to write my answers

additionally the step change from ITIL v2 to ITIL v3 was ridiculous and most people i know still use v2 rather v3

incidentally, the most important things to learn on any of these courses is
1) how to I implement/adapt this to fit my company (trying to adapt your company to fit ITIL - you either have a huge pot of money and/or are onto a hiding to nothing unless you work in a small company or a startup)
2) common sense - DO NOT FORGET!!

what company is more efficient?

a) one that as you put it...let people have a free for all, you really are living in cukoo land!! perform their same task as their colleague in an unstrutured, different way to their colleagues

b) a company with structured processes, one way of performed a task, with a managed exception process...no free for all...and thus easier to measure and improve performance



Pretty much sums it up
1 Like #28
I'd say most of the stuff covered is used daily in telcoms company's (one of which I work for) and without it there would be no way of checking if we were improving or getting worse. I can see how people from unstructured/small workplaces struggle to see how this works/is implemented but I can assure you it does. If you get the chance to do this take it up you never know when it could come in handy for the future!

8)
#29
pete_l
More companies are abandoning it than ever before.



Proof please...if anything its the opposite.

Perhaps if we treat English as a methodology of communication then in your eyes we should abandon that and each make up our own language....in a country of 50million+ that will work well wont it?!!

Lets face it you dont like structure, well unfortuntately for you that is the way all companies are going....structure means its easier to measure and then to improve...improvements performed properly often mean cost reduction and in this climate thats the way everyone is heading (except banks who seem to be a law unto themselves - we should let them FAIL!!)....and lets face alot of methodology only bring structure with their specific terminology......its just logic and common sense...what people dont like are some tems that are used.......

actually ITIL v2 that is has the best and most common sense terminology imo...its not perfect, none are and its a best practice so you dont have to use the same terms, call incidents apples if you like but its a bit pointless if you do.....

actually the hard part is measuring the real benefit attributed to only an eg ITIL implementation....always amuses me when execs ask that one question......well, if you company didnt change sir that would be simple......six sigma can only help with certain measures and is geared towards production lines/manufacuring centric not not so much help for measuring improvements in telecoms companies




Edited By: royals on Apr 15, 2011 21:50: d
#30
Just got my results today after taking the test last week and passed with 80% :) Happy days!
1 Like #31
birdyboyuk
Just got my results today after taking the test last week and passed with 80% :) Happy days!


Congratulations! Are you saying you did your course via this link too?

Happy for ya..
#32
Does anyone know if i sign up for this today will they let me do the course even though i am leaving the public sector in 2 months? I mean do you have to be an employee throughout taking the course?
#33
justcricket
birdyboyuk
Just got my results today after taking the test last week and passed with 80% :) Happy days!


Congratulations! Are you saying you did your course via this link too?

Happy for ya..

Thanks.
Nope. Did not go through this link.
Mine was done through work.

Edited By: birdyboyuk on Jun 10, 2011 13:45
#34
jenbou
Does anyone know if i sign up for this today will they let me do the course even though i am leaving the public sector in 2 months? I mean do you have to be an employee throughout taking the course?


I don't think there will be a problem - in fact in the intro they said that it was specifically for people who may be leaving the sector due to job cuts etc..

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