Free BT Hub Phone and £2 off BT Total Broadband - HotUKDeals
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Free BT Hub Phone and £2 off BT Total Broadband

zarguio Avatar
9y, 3m agoFound 9 years, 3 months ago
Just a heads-up for folks with BT Total Broadband. I've just reached the end of my first year with BT Total Broadband and received this email from them:

"At BT, were constantly improving our broadband to bring you new features and services to meet your changing needs. Wed like to thank you for being a loyal BT customer, by offering you our unlimited1 broadband package for £2 a month less than you pay today.
BT Total Broadband Option 3 is our unlimited usage1 broadband package which now comes with free BT Digital Vault2 a secure online automatic back-up facility to help you keep your precious files safe.
Renew now and you can get an optional matching BT Hub Phone3 at no extra cost (to complement your BT Home Hub*), that you can use to enjoy inclusive UK4 Evening and Weekend calls over the internet."

Looks good to me - £2 off the normal monthly rate and a free BT Hub phone to make free calls on. I'm in the habit of deleting emails left right and centre so am glad I didnt delete this one - hopefully others will take advantage of it too!
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zarguio Avatar
9y, 3m agoFound 9 years, 3 months ago
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#1
Save £2.00 you must be :giggle: had the same email got a hub have 2 phones which the incoming audio is so low they are not worth using.
Remember taking up the offer means re-signing up to another contract. I will be migrating as soon as my 12 months are up there are some good offers about with cashback / quidco / and others, just look.
#2
My phone seems pretty good actually.
#3
It claims "Unlimited" but it still has a fair usage policy.

I'm on option3 and they slow my connection on torrent/p2p, it's a bit of an **** as I send large files to my brother who's travelling (works on a cruise ship) using bittorrent (pando).
#4
But hey, we're still alive aren't we? :)
#5
Hello, we are going to subscribe to BT Broadband/wireless access and are dithering between option 2 and 3. If we have option 3 can the phone just work as an extra on our existing line? I have been trying to work out where the phone goes - it looks like it fits into the hub? In which case is there just an empty slot if you dont have the phone?
#6
moneylover
Hello, we are going to subscribe to BT Broadband/wireless access and are dithering between option 2 and 3. If we have option 3 can the phone just work as an extra on our existing line? I have been trying to work out where the phone goes - it looks like it fits into the hub? In which case is there just an empty slot if you dont have the phone?



Hiya, yes, the phone slots nearly into the home hub itself, but if you dont HAVE a handset you neednt worry - there isnt a space at the front of the hub where it SHOULD be - rather there's a little door that is covered.

You wont be able to use your home hub phone as an extra handset on your existing line. It requires that you sign up to BT Talk - its free - and you are given an entirely new number from which you can ring out free at evenings and weekends.

Hope this helps!
#7
You should of got BT Vision for nothing for re-contracting.
#8
Got the same offer back in may, asked for the MAC code instead and after a few transfers got 12 months for 19.99 and free hub on a 12 month renewal with option 3.

Only thing that we didn't get was the hub phone as we need to sign up for 18 months we found out after the event.
#9
Got the same here, rang them up and asked for the increased speed only, they declined. So i said i was moving to another ISP and i was disgusted at they way they treated existing customers. Ended up speacking to a supervisor and got Home Hub, Phone, BT Vision and £5 off my contract for only signing up for another 12 months. Phones great by the way.
#10
I got a similar email offering me option 2, suposedly same deal but 8mb speed and £2 off, I looked at my bill and found my download allowance would go from 20Gb to 8Gb Same deal pah!
I think a phone call to the lying barstewards is in order!!

Des
#11
I'm on option3 and they slow my connection on torrent/p2p, it's a bit of an **** as I send large files to my brother who's travelling (works on a cruise ship) using bittorrent (pando).

They shape all non-HTTP traffic but they really throttle bittorrent hard between 4pm to midnight.
#12
Not sure FTP is managed, at any time. Mind fiding something good to download on FTP ain't that easy these days
#13
Never seen any throttling / shaping on newsroups :whistling:
#14
zarguio

You wont be able to use your home hub phone as an extra handset on your existing line. It requires that you sign up to BT Talk - its free - and you are given an entirely new number from which you can ring out free at evenings and weekends.

Hope this helps!


Actually yes you can, if BBtalk is not setup then it will just dail out on the landline.

Might need a setting changing in the homehub to make it ring for incoming landline calls.
Also if you need to override the VOIP and dial-out using the regular line (with BBTALK enabled) just press 5 on the handset before you dial and it should then dial out on the landline instead of the broadband voice.

Anyway the Hubphone is basicly just a Dect handset with a few extra features its actually possible to register it to a Gap compatable base station instead of the hub but some of its features when then become unavailable.
#15
Have been a customer for a couple of years now, but no email...so I have just mailed them!!!
#16
Zarguio and Dragon 2611

Thank you for your replies re the BT phone you can get with broadband. I could do with just a bit more info if you see this post.
We have a new computer and want to be as wire free as pos. So wireless broadband as we have a laptop as well as new desktop. New computer has built in speakers and wireless keyboard and mouse. The router/modem has got to be connected to the desktop computer by cable (it doesnt have a wireless card) but I could hide the router.. however if I have the phone as well which we will automatically get if we go for BT option 3 then I suppose the router plus its wires will have to sit on the desk with the phone in it . Presumably you cannot separate the phone from the router as it will need mains charge? Sorry to ask 'silly' questions - I just like to get my brain around something properly before I go ahead and buy. Many thanks.

Last question - I will be using only web and email but my husband will doubtless download films and music. I wonder whether people who have BT broadband normally find option 2 enough or if it is better just to go for option 3 from the beginning? The BT website does give info on the amount of download for each option but I just would like to get a general feel of what people think
#17
I was contacted last week as I was just out of contract and was told I could save £3 a month for 18 months.
By the end of the call I re-signed on option 1 got 6 months half price then £3 off each month for the rest of the 18 months. Also got BT Vision Box, Homehub and phone as well.

BT may be trying to keep their existing customers...................
#18
Do yourselves a favour and forget BT internet ITS RUBBISH i know i had it for 3 months nothing but trouble i have 2 hubs that both went wrong i was off line more than i was online. had to go to offcom to get out of contract NOW with eclipse internet PERFECT get to speak with someone in england to who's knows what there talking about!!!
#19
The actual BT broadband service is ok, but it's not the best compared to a lot of other ISP's. The installation cd is my biggest complaint - full of rubbish that is really not required to install the hub and phone. To get the best from BT broadband use the hardware but ditch the software.

Steve
#20
The BT Home Hub and BT Total Broadband is awful. Stay well clear of this.
#21
zarguio
Hiya, yes, the phone slots nearly into the home hub itself, but if you dont HAVE a handset you neednt worry - there isnt a space at the front of the hub where it SHOULD be - rather there's a little door that is covered.

You wont be able to use your home hub phone as an extra handset on your existing line. It requires that you sign up to BT Talk - its free - and you are given an entirely new number from which you can ring out free at evenings and weekends.

Hope this helps!


This is correct, I work for BT and have the hub phone to use in the evening/weekends, allowing you to take out the basic phone package, as you don't need 2 lots of free evening and weekend calls
1 Like #22
moneylover
Zarguio and Dragon 2611

Thank you for your replies re the BT phone you can get with broadband. I could do with just a bit more info if you see this post.
We have a new computer and want to be as wire free as pos. So wireless broadband as we have a laptop as well as new desktop. New computer has built in speakers and wireless keyboard and mouse. The router/modem has got to be connected to the desktop computer by cable (it doesnt have a wireless card) but I could hide the router.. however if I have the phone as well which we will automatically get if we go for BT option 3 then I suppose the router plus its wires will have to sit on the desk with the phone in it . Presumably you cannot separate the phone from the router as it will need mains charge? Sorry to ask 'silly' questions - I just like to get my brain around something properly before I go ahead and buy. Many thanks.

Last question - I will be using only web and email but my husband will doubtless download films and music. I wonder whether people who have BT broadband normally find option 2 enough or if it is better just to go for option 3 from the beginning? The BT website does give info on the amount of download for each option but I just would like to get a general feel of what people think


No actually it doesn't at least I don't think it does since When my phone came it actually had a separate mains transformer in the box that could be plugged into its base station, I assume this is to allow you to have it in a seaperate location to the hub if you so wish.

I'm on option3 you can download as much as you want and they won't say anything but you will find you end up getting your speed Thorttled on http in the evenings sometimes as low as 512kps (although its been better lately wander if they finally got the throttling working properly since i've been getting 1.5 - 2mbit/s in the evenings)

It really depends on how much you are downloading I'm not surprised that I get traffic managed since myself and my housemates tend to be very heavy users of the internet!

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