Free loft & cavity wall insulation + £50 high street gift card @ British Gas (non-customers included) - HotUKDeals
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Free loft & cavity wall insulation + £50 high street gift card @ British Gas (non-customers included)

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Already posted four months ago, but a good reminder as it finishes in a month: If your home isn’t properly insulated, British Gas (even if you're not one of its customers) is once again installing … Read More
kneale81 Avatar
2y, 10m agoFound 2 years, 10 months ago
Already posted four months ago, but a good reminder as it finishes in a month:

If your home isn’t properly insulated, British Gas (even if you're not one of its customers) is once again installing free loft and cavity wall insulation in suitable homes (not N Ireland). All-in this can be worth £700, according to the Energy Saving Trust. Until recently, only those on certain benefits could get this.

£50 Compliments Card valid at John Lewis, Argos, Toys-R-Us and more.

If you qualify for the free insulation, you can apply either by filling out the callback on the MSE site, or by calling 0800 294 9126 (or 0330 100 3640 for the mobile friendly version).
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kneale81 Avatar
2y, 10m agoFound 2 years, 10 months ago
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Top Comments

(1)
23 Likes
I work in the call centre there.

In order to qualify for the voucher you need to have either the cavity installed OR get loft insulation put in but ONLY if you previous loft insulation is 50mm or less in depth.

You don't receive the voucher until around 40 working days after install of insulation.

9 out of 10 people who get booked in for a survey do get it for free apparently.

You DONT need to receive benefits, though we still ask if you do and ask if you can show the surveyor the benefits at the time of the survey. No idea why it's an absolute waste of time.

Wait times are quite long, some areas January at the moment. Busier in Scotland.

Working in the call centre is absolutely soul destroying I want to fling my self out of the windows so please be polite when phoning in.

All Comments

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#1
Thanks, worth looking into.
#2
Hi do you . No . longer have to be . on . certain benefits
#3
lynseyc
Hi do you . No . longer have to be . on . certain benefits

They asked us what benefits we are on. We get child tax credit and that applies :)
Best to give them a call and they will tell you over the phone if you qualify or not.
#4
BG are the only ones who don't have restrictions on income... we've just had our loft insulated from them, they didnt show up to first appointment and the inatall date wasn't booked in the second time.... 2 days wasted sitting in for them but got there in the end.
#5
I don't understand - why would they do this for free?
1 Like #6
stringsonfire
I don't understand - why would they do this for free?
#

The government basically pays for it
#7
thehottest
stringsonfire
I don't understand - why would they do this for free?
#

The government basically pays for it

Ah, ok.

Do they insulate the slopes/roof in the loft, or only the 'loft floor'?
#8
Do you have to qualify for both to get the voucher? My cavity wall has alreadyn done and lady on phone didnt mention voucher, I forgot to ask, was just happy with free insulation!
23 Likes #9
I work in the call centre there.

In order to qualify for the voucher you need to have either the cavity installed OR get loft insulation put in but ONLY if you previous loft insulation is 50mm or less in depth.

You don't receive the voucher until around 40 working days after install of insulation.

9 out of 10 people who get booked in for a survey do get it for free apparently.

You DONT need to receive benefits, though we still ask if you do and ask if you can show the surveyor the benefits at the time of the survey. No idea why it's an absolute waste of time.

Wait times are quite long, some areas January at the moment. Busier in Scotland.

Working in the call centre is absolutely soul destroying I want to fling my self out of the windows so please be polite when phoning in.
1 Like #10
dancinglobster

Working in the call centre is absolutely soul destroying I want to fling my self out of the windows so please be polite when phoning in.

I hate call centre staff, i always insult them personally if the company does something wrong. I feel this will make them want to make a positive change to the company. win win for everyone
#11
Hhhhmmm....

Just phoned them and was told that as my house was built after 1983, it didn't qualify for free cavity wall insulation, only loft insulation.

Not sure if this is true or not, never heard anything like that before!
#12
123Answer
Hhhhmmm....

Just phoned them and was told that as my house was built after 1983, it didn't qualify for free cavity wall insulation, only loft insulation.

Not sure if this is true or not, never heard anything like that before!

If I remember rightly from 1983 builders had to add insulation before a build could be signed off


Edited By: traceym on Jul 30, 2014 13:44
#13
Well my property doesn't have cavity wall insulation currently so not sure why I don't qualify.
#14
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?
#15
123Answer
Hhhhmmm....Just phoned them and was told that as my house was built after 1983, it didn't qualify for free cavity wall insulation, only loft insulation.Not sure if this is true or not, never heard anything like that before!

I had a similar answer a while ago, as I already had insulation in my loft that was 6" thick, I didn't qualify for extra insulation, and as my home was built after 1983, I couldn't get the cavity wall insulation. So had it done last week by Dyson insulation and paid £600. Had a new £3K boiler last year as well. Maybe I should pack in my job and get benefits and everything will be paid for me.

Cold from me as its not clear from the above what the terms are, so people will waste their time calling up.

Edited By: paul.jacobs on Jul 30, 2014 15:48
#16
We had our cavity's filled a few months back by BG. No-one ever mentioned a voucher though - think I've got any chance of getting it now??
#17
Dancinglobster - should I give them a call?
#18
I had the guy from bg out today we can have both cavity wall and loft insulation but how do we get the voucher though he never mentioned anything and neither did I?
2 Likes #19
Jonnyblock
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?

That's a question for BG, but I suspect the answer would be no.
#20
lynseyc
Hi do you . No . longer have to be . on . certain benefits

What the . heck . Is . going on with . your typing . ?
#21
You won't get the voucher if you are previously booked in as the voucher is incentive for new people. No bg won't repairs broken bricks, and by law after 1983 cavities should be pre insulated with cav sheets.
It is technically possible to force more in, but as of October 2013 no properties get it done as they are deemed efficient enough
#22
stringsonfire
thehottest
stringsonfire
I don't understand - why would they do this for free?
#

The government basically pays for it

Ah, ok.

Do they insulate the slopes/roof in the loft, or only the 'loft floor'?
Just the loft floor.
DON'T GET IT DONE FROM THE MARK GROUP THOUGH.
(http://www.markgroup.co.uk)

I had problems with them:
-Don't clean up after themselves
-Chuck the insulation in one corner of your loft hoping you don't go in there(!) (literally a full roll was in the furthest corner!)
-Depth of insulation can vary considerably, none to 300mm!
-Leave insulation fibres all over the floor (I've got kids and had to spend hours cleaving the stuff wearing gloves/masks etc, its very itchy stuff).
-Finish the job early as 'its Friday and we need to get to the pub'
-Expected a signature saying all works done and cleaned up to your satisfaction without being allowed to read what you are signing.
-Worst of all steal object in your loft (they put them in black bin bags and chucked them in their van saying it was just rubbish!).
-Even worse when i called a manager out he didn't even bother to check the quality of the works, just popped his head into the loft. From that angle he couldn't have seen much!
-Yes the police were involved.
Yes I did straighten the rolls which were near the hatch, but as no loft boards are provided I haven't been able to check the whole loft space so what they did in the corners or extremities is anyone's guess.
Definitely one to avoid, MARK GROUP.
1 Like #23
Agreed with the MarkGroup post, we get a lot of calls saying the Markgroup are working on behalf of british gas trying to get a sale when they arnt. BG will always tidy up any mess they work, comes with 25 year guarentee (cavity)
#24
coco2007
lynseyc
Hi do you . No . longer have to be . on . certain benefits

What the . heck . Is . going on with . your typing . ?

Have you got nothing better to do, you carping winker!
#25
Magister
coco2007
lynseyc
Hi do you . No . longer have to be . on . certain benefits

What the . heck . Is . going on with . your typing . ?

Have you got nothing better to do, you carping winker!

Genuinely interested to know how someone can type something like that accidentally. Seriously.
#26
Certain postcodes get it for free also. More than likely the poor areas.
1 Like #27
coco2007
Magister
coco2007
lynseyc
Hi do you . No . longer have to be . on . certain benefits

What the . heck . Is . going on with . your typing . ?

Have you got nothing better to do, you carping winker!

Genuinely interested to know how someone can type something like that accidentally. Seriously.

Could have typed it on a mobile. The touchscreen keyboard on mine is cramped, so all my mobile-typed comments,and,texts,look,like,this.
#28
thehottest
stringsonfire
I don't understand - why would they do this for free?
#

The government basically pays for it

no they don't.

BG & other energy companies are bound by rules that mean they must put a certain amount of turnover towards reducing customers' energy consumption (by increasing insulation, etc), with the threat of fines if they don't, hence BG now adding a £50 voucher to the deal to entice people in. they need to spend the money!
#29
More applicable in Scotland I would have thought.
Watching the Commonwealth games a couple of days ago from a very warm climate.
The onlookers looked frozen stiff, & it's the middle of summer!
#30
thehottest
stringsonfire
I don't understand - why would they do this for free?
#

The government basically pays for it


Exactly! .. a non-brainer really ..... lol. :-)
#31
Insulation? I'd rather have more windows or aircon, can't get rid of the heat fast enough!
#32
Kenshin
Insulation? I'd rather have more windows or aircon, can't get rid of the heat fast enough!

Good insulation will also help in keeping the house cool in the hot weather.
#33
Jonnyblock
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?

You probably don't have a wall cavity
#34
stringsonfire
Kenshin
Insulation? I'd rather have more windows or aircon, can't get rid of the heat fast enough!

Good insulation will also help in keeping the house cool in the hot weather.
It does? I was thinking it was just keeping the hot air trapped inside.

Edited By: Kenshin on Jul 31, 2014 17:02
#35
Jonnyblock
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?

Your house was built in 1897 & has cavity walls !! Mine was built in 1902 & has solid brick walls....so no cavity to insulate :-(
#36
corred1964
Jonnyblock
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?

Your house was built in 1897 & has cavity walls !! Mine was built in 1902 & has solid brick walls....so no cavity to insulate :-(

To be honest, I don't know. Must have at least two layers of bricks though from looking at the thicknesses.
#37
dancinglobster
I work in the call centre there.

In order to qualify for the voucher you need to have either the cavity installed OR get loft insulation put in but ONLY if you previous loft insulation is 50mm or less in depth.

.

Must check for my Dad as at 81 he'll qualify & I don't think he has 50mm

Reading the other info he may also qualify for a new free boiler as his old one is a 20 year old back boiler !
#38
Jonnyblock
corred1964
Jonnyblock
My house was built in 1897 and some of the brickwork is showing age. Do the installers repair any damage they make doing the cavity insulation?

Your house was built in 1897 & has cavity walls !! Mine was built in 1902 & has solid brick walls....so no cavity to insulate :-(

To be honest, I don't know. Must have at least two layers of bricks though from looking at the thicknesses.

True but it doesn't mean there is a cavity between them & there is nobody offering free insulation for solid walls
#39
thehottest
dancinglobster

Working in the call centre is absolutely soul destroying I want to fling my self out of the windows so please be polite when phoning in.

I hate call centre staff, i always insult them personally if the company does something wrong. I feel this will make them want to make a positive change to the company. win win for everyone

How can you hate call centre staff ? What a strange thing to say ....unless you know all call centre staff personally I don't really understand how you can hate them, as for insulting them , don't you think this is abit harsh ?....surely most of them are just trying to do a honest days work like the rest of us.
#40
Thanks, sent my application in

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