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FREE replacement Christmas light bulbs @ B&Q Many sizes & colours!!!

steveusteveu

Been looking high and low today for a replacement fuse bulb for our Christmas tree lights (was gutted yesterday when the tree putting up ceremony was halted due to non functioning lights) and after drawing blanks at various shops I decided to just go to B&Q and pay whatever extortionate prices they were charging.

After searching round the shop floor and not finding any at all I decided to ask at the till. To my surprise the till operator pulled out a massive box of assorted packs of replacement bulbs in all shapes, sizes & colours (enough to make the guy in charge of bulbs at the Blackpool illuminations jealous). He rummaged around in the box looking for an exact match and after finding a pack that matched my fitment (take an example bulb with you) proceeded to ring it through the till. After scanning it 3 or 4 times he went to type in the code manually only to realise all of the packs say "free of charge" on them!!

To say I was a happy bunny is an understatement! Hope many of you can benefit from this excellent example of top customer service!

I've included an image of the pack of bulbs I got (which includes 1 fuse bulb and 4 standard bulbs). I'd say this will be nationwide also as the box of bulbs looked like a standard issue pack that every store will have (not just something my local store have cobbled together).

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All Comments (13)

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    whitcakes
    Think they did this last year!
    sunshiner
    i was running round the local shops late last night after spare bulbs. i'll try b and q tomorrow. thanks
    SeanUSX
    Fantastic! Great to breath some new life into those old lights you have lying around :)
    jackgordon
    I always try to pick up replacement bulbs in the bargain aisle just after Christmas,usually about 10p a pack. Wilkinsons is a good place to try too. Not quite free but my local B&Q is a £3 bus journey away so it's a saving to pick them up and have them in storage for convenience when bulbs inevitably blow.
    mrbill
    I just bought an LED set. I hope they last longer than regular bulbs!
    isobel1
    great :)
    Jneevbe
    I work at B&Q, and these free lights are not the case at our store. We don't even stock replacement lights as we are the smallest B&Q store there is.
    naz_1uk
    They do it every year if not at the checkouts ask some one on shopfloor
    Rich44
    Jumpingphil
    Everything has LED now. They started this last year, or even the year before. I don't think they were the only place doing it.
    Makes sense rather than throwing them in landfill.


    Yeah except when they start failing (and they do) then you put the whole set in the bin as you cannot change/repair any of them. Means the lecky price comes down and in theory LEDs are more reliable but the wires, soldering etc aren't any more reliable I have already had to throw away a set of LED icicle lights they did 3 xmas's and there were so many out and in some cases water ingress had caused the joints to fail and LEDs fell off the end of the wire in my hand.
    steveu
    Rich44
    Jumpingphil
    Everything has LED now. They started this last year, or even the year before. I don't think they were the only place doing it.
    Makes sense rather than throwing them in landfill.


    Yeah except when they start failing (and they do) then you put the whole set in the bin as you cannot change/repair any of them. Means the lecky price comes down and in theory LEDs are more reliable but the wires, soldering etc aren't any more reliable I have already had to throw away a set of LED icicle lights they did 3 xmas's and there were so many out and in some cases water ingress had caused the joints to fail and LEDs fell off the end of the wire in my hand.


    Yep same here, I found that the wire they use is so thin too as they only have to carry 12v that it snaps very easily.
    gram333uk
    steveu
    Rich44
    Jumpingphil
    Everything has LED now. They started this last year, or even the year before. I don't think they were the only place doing it.
    Makes sense rather than throwing them in landfill.


    Yeah except when they start failing (and they do) then you put the whole set in the bin as you cannot change/repair any of them. Means the lecky price comes down and in theory LEDs are more reliable but the wires, soldering etc aren't any more reliable I have already had to throw away a set of LED icicle lights they did 3 xmas's and there were so many out and in some cases water ingress had caused the joints to fail and LEDs fell off the end of the wire in my hand.


    Yep same here, I found that the wire they use is so thin too as they only have to carry 12v that it snaps very easily.


    Whats the policy on returns of christams lights? I found last years and they dont work, but its within 12 months!!
    steveu
    gram333uk
    steveu
    Rich44
    Jumpingphil
    Everything has LED now. They started this last year, or even the year before. I don't think they were the only place doing it.
    Makes sense rather than throwing them in landfill.


    Yeah except when they start failing (and they do) then you put the whole set in the bin as you cannot change/repair any of them. Means the lecky price comes down and in theory LEDs are more reliable but the wires, soldering etc aren't any more reliable I have already had to throw away a set of LED icicle lights they did 3 xmas's and there were so many out and in some cases water ingress had caused the joints to fail and LEDs fell off the end of the wire in my hand.


    Yep same here, I found that the wire they use is so thin too as they only have to carry 12v that it snaps very easily.


    Whats the policy on returns of christams lights? I found last years and they dont work, but its within 12 months!!


    Take em back! If they're their own brand then you probably won't even need a receipt.
    Towelie
    Sale of goods act my friend - must be fit for purpose.

    A set of lights that last 1 Christmas which would be one months useage at a guess is not fit for purpose in mine, or I'd imagine many other's, opinion. Take them bad boys back!

    EDIT - Nice find though as we always have bulbs gone and I know my dad will still have his same 20yr old set too so I'm sure he'd appreciate it too!!

    Edited By: Towelie on Dec 06, 2011 17:56

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