Hope this will help someone, I saw this on a tv advert and I rang up which? free phone on:
0800 380 380
and you get the which? PC Problems Solved Guide for Free over the phone. I picked this up for my mum who is a PC novice and it has helped her a lot. Which? are a massive company so feel safe when calling, there are of course some promotional stuff that they offer you, just say no and have your PC guide for free!
What you get:
Easy Use PC Guide, expert advice to help you get more from your PC. Key features include: Digital images - your questions answered. Everything you need to know about Anti-virus software. Top internet tricks and tips. Comprehensive jargon-buster and easy to understand advice.