In March 2010 Vodafone wrote to all of their customers who receive a paper bill to inform them that no further paper bills would be sent out. Instead customers must now sign into ebilling in order to view their account.
They claim this is to protect the environment, but we all know that its just a money saving tactic.
If you text "PAPER" to 97888 on your vodafone mobile, you will get a message back confirming that they will continue to send paper bills.
This is useful for those with disabilities, special requirements such as providing a paper bill to an employer for reimbursement, or simply prefer to have a tangible bill sent to you to ensure you are reminded when payment is due.
Personally, I think it disgusting that they should remove the facility when already in contract with them. I feel that I am already paying them £40 a month, the least they can do is send me 40p worth of bill each month, after all they are charging me £6 to pay my bill by non-direct debit means.
First post, go easy on me!