One week in... thoughts and background on the change

hottoshop:
Thanks for the explanation Paul. Must admit I didn't understand the technical side of things but I can grasp the overall picture.

I've already said what I wanted to say on another thread so no point in repeating myself. I'd just like to add one more thing from a purely personal point of view.

The only thing now that will stop me spending time on HUKD is the constant repetitive negative posts that we are being confronted with every time we log on. It is just so depressing and it cannot be good for the site now.

I fully support anyone having the right to put their point of view across in a respectful polite and intelligent manner but what we are getting with a few notable exceptions falls far short of that,
On top of that we are being subjected to other negative posts which try to plant seeds of doubt as well as the thinly veiled attempts to promote other "similar" sites,

It's also impossible to ignore them bexause they are everywhere. I also have a gut feeling people are being put off posting deals etc. for fear of being flamed and having their deals "iced".

HUKD needs a healing process so my plea would be for everyone to give the site a respectful chance. If people are lost or confused perhaps we could have one thread for help issues in the Feedback Forum which the Mods and knowledgable members can keep an eye on.

Can we please though put a stop to the mindless "This sites rubbish, www.dealmyass is much better " posts. PLEASE !

Peace to all !

Christmasshopper:
But, more to the point it has 11,400 views. That is 11,500 people who know about how little you care about your members opinions.

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By allowing members to post messages calling the grass-roots members lazy, old, behind the times and other such insults you have allowed them to be driven away. When these alienated members still try to keep the community going, via the pm system, they have received permenant bans for pm spamming. Banning good members will not keep them quiet.

Christmasshopper:
Paul,
The effects of the change on the community have been catastrophic. It has been made worse by the way you have chosen to handle it. From the day of the change it has been made clear that it is considered more important to keep new members and casual users happy than help the old members to adjust.
By allowing members to post messages calling the grass-roots members lazy, old, behind the times and other such insults you have allowed them to be driven away. When these alienated members still try to keep the community going, via the pm system, they have received permenant bans for pm spamming. Banning good members will not keep them quiet. They will just go and voice their complaints elsewhere bringing this site into disrepute. I have seen on another site, today a thread where your grass-roots members are not going to be banned for voicing their discontent. It has over 100 posts. But, more to the point it has 11,400 views. That is 11,500 people who know about how little you care about your members opinions. They are not militant people or trouble causers, they are ordinary decent people who have been mistreated. How many members do you think you can ban when there only crime is not liking the changes you have made?
I think you need to take a good long look at what is going on in your name and decide what is really important to you.
Kind regards,
CS

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MoneySaving Stalwart

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Why? Both the change itself and the way it has been handled is a complete joke.

The design is awful; my cat could do better and she's brain damaged. "Admin" couldn't give a **** about the members that actually generate his living (the people who buy things through quidco - and lets not forget that HUKD is the main site where quidco is promoted) and quite obviously treats HUKD members with disdain. I really think it's ironic that a site where people are disuaded (by members) from using merchants who have poor customer treats it's own customers so poorly. Remember - HUKD is NOT free - it's running costs are paid for out of your quidco membership fees.

I've also noticed this morning that there are not one, not two but THREE threads being promoted on the front page of HUKD in order to explain to people how to use the site. These include one called "How to get HUKD looking good". WTF is that about? It's just further proof that the design is a complete joke and most people are having serious problems with it. Do we need a guide on how to use MSE? Nope.... Did we need a guide on how to use HUKD before this farce? Nope... Do we need one now with the new HUKD design? Nope - we need three and the fact that "Admin" himself has put them on the front page speaks volumes.

/end soapbox

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Originally Posted by Christmasshopper
....HUKD are deleting all posts with any mention of it....

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Originally Posted by smallblueplanet
How sad is that!?

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Originally Posted by shieldsy
Not quite as sad as starting your own forum because you've had a strop about things not being like they were in the good old days IMHO!