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I will never use this site again. I ordered this game on december 26th, and got the money debited from my account on the 27th. The item wasn't in stock and the confirmation email stated (as is pretty much all sites policy) that you wouldn't be debited until the item was ready for despatch, yet I had been.
I emailed to ask why and received no response.
After another 2 emails (without response also) I cancelled the order and requested a refund. Again I received no response.
I sent a letter recorded delivery and again got no reply or refund. Finally I made a complaint to trading standards and got a refund within 2 days. 4 emails, a letter and trading standards complaint later!
I had previously used the site before about 5 times without problem, but will never use again.
Maybe because the item was on order from supplier that caused the problem but the customer service is dire
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