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Ebuyer RMA?

POSTED BY: ohdaesu 6 days, 10 hours ago

Can someone tell me why, after opening an RMA I then have to ring a 0871 number to progress it?? surely the info I entered in the RMA is enough and if they have any issues then they could ring/email me?

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#2

10-05-2008, 14:47
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I'm sorry, I'm confused - what's an RMA?
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10-05-2008, 15:03
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ah soz a returns thingy for faulty goods
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10-05-2008, 15:06
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Deek43:
I'm sorry, I'm confused - what's an RMA?
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#5

10-05-2008, 15:14
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sometimes you have to call them i have done it b4 to rma a motherboard and they just confirm some stuff its about 3 min call
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#6

10-05-2008, 15:16
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I've done a fair few and never needed to call (except once where they messed up the refund amount). They have a ticket system where they deal with RMA enquires.
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#7

10-05-2008, 18:09
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MoneySavingG:
I've done a fair few and never needed to call (except once where they messed up the refund amount). They have a ticket system where they deal with RMA enquires.
that's how it was for me when I last RMA'd a hard drive, what rate is a 0871 number?
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