The missus is in dispair...her GHD's have gone pear shaped.

DLM

I think they sell them at superdrug.

If she wants 10% off superdrug let me know.

clarelouise25

whats wrong with the old ones?

kidcat · *Last edited by kidcat : 15-05-2008 at 12:06. Reason: found thread*

It has been mentioned on here before that if you contact the manufacturer direct they often replace broken GHDs even outside of warranty, will see if I can find the thread.

http://www.hotukdeals.com/item/17969...hteners-broke/

http://www.hotukdeals.com/item/15209...-mk4-when-did/

LJM

We have had several ghds..They are the best but weve never managed to get much longer than 1 years use out of them but they are used daily.

pinkkitty2007

I got a new pair recently from boots.com They are £98 but use code SJMA36
to get £10 off and also you will get 600 advantage card points automatically worth another £6

http://www.boots.com/brandtreatment/...tionid=1050948

DLM

LJM:
We have had several ghds..They are the best but weve never managed to get much longer than 1 years use out of them but they are used daily.

What a waste, ghd should be reported to the waste people.

If the time limit has expired on the guarantee then you have no claim under the guarantee.

However, if you can show that the goods were not of satisfactory quality at the time of sale i.e. they were not as durable as it is reasonable to expect, then you may have a claim against the trader or finance company (if applicable) for compensation under the Sale of Goods Act.

pinkkitty2007

GHDs come with a 2 year guarantee now and i had a new pair sent to me frm GHD when i sent my faulty ones back and i didnt even have the receipt. They have excellent customer services in my experience

lerryn

Yup... freecycle have banned asking for broken GHD's (... my husbands is good at electrics & can fix them up for friends... etc)
As they will always replace them for free!

beverley1403

I have a pair of Kodo straighteners, hands down the best pair I have ever owned. My cousin bought hers from the hairdressers and paid about £100. I used them once and had to get a pair myself, nearly 3 years on and they are still working perfectly. I have recommended them to loads of friends who agree. I got a pair for a friend last week from ebay for £30 brand new!!!!! I know they now do wet 2 straight ones but never tried those, have a look on ebay they had loads when I last looked.
Hope this helps.

laineycross

Write to GHD and explain they are faulty, they'll then send you pre paid packaging so you can return them and in all cases i have heard of they will test them and then repair, but usually send you a brand new pair, they did for me, took about 3 weeks.
PO BOX 397
Keighley,
BD20 0WX, UK

kidcat

beverley1403:
I have a pair of Kodo straighteners, hands down the best pair I have ever owned. My cousin bought hers from the hairdressers and paid about £100. I used them once and had to get a pair myself, nearly 3 years on and they are still working perfectly. I have recommended them to loads of friends who agree. I got a pair for a friend last week from ebay for £30 brand new!!!!! I know they now do wet 2 straight ones but never tried those, have a look on ebay they had loads when I last looked.
Hope this helps.

Our hairdresser recommended Kodo straighteners and says they are well better than GHDs but I don't think they are easy to get hold of, we got ours from a trade sale.

dcx_badass

We had a rubbish experience. They were nearly two years old(mark 2 or w/e), and they said they weren't faulty (took 20 seconds to heat up, when it should be like 3 seconds). They told us it was a £10 admin charge aswell. They also said they didn't have spare parts for it, to replace ourselves. After a month and they still weren't back, we rang them and they said they'd lost them and we'd get a replacement, And they had the nerve to send us the old model, ok they were new, but after charging us £10 and taking like 5 weeks, they could have given us the newest model. And we had to pay postage, as they wouldn't let us drop them off(we live 10 miles from the factory).

This was like 3 months ago.

Foxy102

dcx_badass:
We had a rubbish experience. They were nearly two years old(mark 2 or w/e), and they said they weren't faulty (took 20 seconds to heat up, when it should be like 3 seconds). They told us it was a £10 admin charge aswell. They also said they didn't have spare parts for it, to replace ourselves. After a month and they still weren't back, we rang them and they said they'd lost them and we'd get a replacement, And they had the nerve to send us the old model, ok they were new, but after charging us £10 and taking like 5 weeks, they could have given us the newest model. And we had to pay postage, as they wouldn't let us drop them off(we live 10 miles from the factory).

Yep, I have had to pay to get them sent off. I have decided to give that a try and in the meantime I have brought her a half price set from Boots (Nicky Clarke ones).

Thanks everyone for contributing. You will now all get some rep.

This was like 3 months ago.

dcx_badass

Can people please not reply in the middle of quotes, it took me ages to figure out you'd replied and not just quoted me.

The missus is in dispair...her GHD's have gone pear shaped.

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