  |  MobileHunter Join Date: Feb 2005 Posts: 15131 |
FEEDBACK: Phones4U (please post both GOOD and BAD experiences!!)
POSTED BY: duckmagicuk2 6 months, 3 weeks ago**This is something we tried over a year ago and I think it's worth another go! If it goes well then I'll work on bringing threads for the other mobile companies and also networks. Please don't start any such threads in the meantime**
>> THIS BIT IS IMPORTANT <<
Good AND bad experiences are vital if this thread is going to work!! Please give an honest opinion!! Please keep this thread to personal feedback and feedback of your family rather than hear-say from others and feedback on other websites.
>> THIS BIT IS IMPORTANT <<
Please post your feedback based on previous transactions you have had with this company, Phones4U.
In particular, you should refer to the following aspects of your experience with them:
1) Did you order online, in-store or on the phone?
2) Were you were happy with the delivery speed?
3) Did you have any problems with the order itself?
4) Did you receive cashback with little or no problems, or did you have to push them for cashback or even take legal action?
5) Please comment on other aspects which you thought were good/bad.
6) Is there anything the company needs to improve on?
7) Would you recommend them or use them again personally?
It would also help if you could put your post in GREEN if you would recommend them or RED if you wouldn't use them again. If you do not have a strong opinion on this then you may wish to leave your post BLACK.
|
Reserved.
__________________
|
||
|
|
|||
|
|
|
good cashback offers but absolute codswallop otherwise, they sell your phone number, within 10 mins i had 35 phone calls offering me insurance, from about 10 different companies, i actually thought 1 was phones4u and paid for it,
 never to deal with these scum again |
||
|
|
|
GOOD
Have 2 contracts with them, both applied online. Delivery was quick. Customer service good. Cashback so far fine.  Waiting fo the third cheque for both.BAD Ordered PAYG phone online. Not delivered, no email updates about order apart from order confrmation email. About 10 days later emailed them, 'No stock now - expecting soon' kind of response. A week later 'Order is cancelled as item is out of stock' email. ----- Have ordered a PAYG phone online today  , fingers crossed. |
||
|
|
|
|||
|
|
|
__________________
|
||
|
|
|
|||
|
|
|
Last edited by Dr_Frankenstein : 15-06-2008 at 11:51. |
||
|
|
|
|||
|
|
|
some sites are 'part of the phones4u group'. Are you making separate threads for all of those or lumping them all together as one? The different sites, afaik, all belong to the same company so is there any differences of note with going via the 'official' phones4u website or a site like mobiles2yourdoor. When mobiles2yourdoor tried to mess me about i emailed a high-up of phones4u and got a phone call the next day from a phones4u guy giving me my entitled cashback. Imo I'd link all related sites directly belonging to the company together but it's up to you.
As long as people know if they have a problem with 'part of' sites who the company in charge is. So they know who to go to if there's a problem. |
||
|
|
|
amcdermo:
some sites are 'part of the phones4u group'. Are you making separate threads for all of those or lumping them all together as one? "Just Phones4U please. A Mobiles2YourDoor thread will be along soon."
__________________
|
||
|
|
|
|||
|
|
|
|||
|
|
|
Last edited by dino123 : 13-08-2008 at 10:58. Reason: colour change and additions |
||
|
|
