For all those who got the Orange Samsung F210 Blue deal and have not received it yet.

Yes had the same too.

Did you go for Rokr e8 too ???

No actually went for the J700 as it was for my Daughters B'day however they did state that they may still deliver the F210 if they had it available.

Unlock code for J700

http://www.hotukdeals.com/item/310997/samsung-j700/

I had this email earlier this week so sent them an email asking them to refund me the money as they had already charged my card, next day I had another email saying the Samsung F210 phone had been despatched and it arrived today!

They have offer me £50 or another phone, they are ring me tomorrow to confirm what phone I want.

Orange are an unprofessional bunch of idiots.
i had teh same problem with my order Samsung f210

tehy sent me email, giving me alternatives..obviously went for the E8, also wanted to know if i had to pay the difference so i phone in the next morning...stupid woman on the phoen goes that yeah i will have to pay the difference..so i cancelled..then receieve an email saying that my moto e8 has been dispatched out their warehouse and its way..so i phoned in again saying i thought i cancelled it, tehy go No, and i go yeah i did cos iv been told that i had 2 pay more...the man goes no thats not true so i was quite pleased..he even confirmed my order is still valid and package is on its way and should recieve within a day or two. now 3 days past no phone..phone orange they go its been cancelled,..i explained everything and was talking to some idiot for about 45 mins and their stupid manager did not understand that i had been mislead by countles number of staff over the 2 weeks phoning in asking about my order being reassured that its on its way..so in the end got furious and told em to stuff their phone and make sure my money is back in my account! flipping fools!

is anyone else having trouble getting their refunds? after numerous calls and assurance that it will go into my bank...3 weeks on nothing...and i feel im getting no further!!!

Same here was promised 10 working days from the 9th of January which has come and gone

today orange tell me i have had my refund!! but nothing has gone in my bank. i have spent around 4 hours in total on the phone to them (inc time on hold!) being given excuse after excuse but now they says its in my bank when clearly it aint

I have had a partial refund but not been refunded the £10 top i have emailed their complaints dept