Do you want me to tell you why this is cold? (apart from the fact that Argos regularly do it for the same price).
This company has NO understanding of Distance Selling Regulations..even though they mention them.
1.2.1 (Please note that, under the Sale of Goods Act 1979 (as amended), there is no legal requirement for us to provide a refund if you (the buyer) simply change your mind.)
ILLEGAL (DSR overrides this law)
1.3 In the event that an item is unwanted and purchased in error or the buyer has changed their mind, and we agree in writing to accept the return, a restocking fee of 15% will be deducted before any refund is issued. Along with this, any Shipping, Posting & Packaging charges will NOT be refundable.
ILLEGAL (restocking fee is banned, and they MUST refund your original delivery fee)
1.4 Any cancellation must be given in writing, within 7 working days of receipt of the goods.
ILLEGAL (Does not have to be in writing)
1.5 All returned products must be in original condition and packaging; Any free or complimentary items that may have been given with the ordered goods must be retuned also without exception.
ILLEGAL (original packing not required)
1.6 Stock2go may at it's discretion make additional charges if the items are missing any parts or where there is damage to the packaging
ILLEGAL
The next 1 made me laugh
1.6.1 If you have any questions about whether a product can be returned, please email us on - 01908 560008
(is that an email)?
3.3 Any refund for your order will be the full amount of your order less all delivery charges and a 10% restocking fee
STRANGE...it was 15% earlier...
3.5 Occasionally some items are sold and advertised as "Free delivery" items such as part of a promotion, or a discounted shipping was offered (whether or not the customer was made aware of the shipping discount at the time of purchase). The delivery costs are always incorporated in the price of our items and will be taken into the account when the refund for such item is processed.
SHOCKING..
4.1 In accordance with the Distance Selling Regulations, this is a legally binding contract and we are not obligated to cover any expenses of returning an item back to us.
Hooray..they got 1 right
- I guess the law only applies in their favour
What a bunch of cowboys... use at your own peril