karaokecolin:
Quick word of advice re your virgin internet.
At my old address we were with virgin. We recently moved and now get broadband from sky.
When i was setting it up, it worked fine when the pc and router were connected with a cable, but i couldn't get my lappy to connect via wireless.
I spent a couple of hours on the phone to sky broadband engineers who eventually said it must be my wireless card knackered.
Anyway, after a bit of fiddling I discovered that the Virgin wireless manager program installed on my lappy prevented acess via wi-fi to any other Isp. So this needs to be uninstalled before you can use the laptop wirelessly with any other isp.
As soon as I uninstalled it, it connected with my sky broadband via wifi straight away.
Not saying this will work for you but could be worth a go, especially if you are trying t o connect with somebody other than virgin.
Cheers - very useful bit of info! Pretty certain she is staying wth virgin tho as prev house owner was also [on] virgin