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EXPIRED - £100 for switching you account to Abbey/Santander


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FOUND BY: dr_badbeats 2 months, 2 weeks ago

STARTS: 07/09/2009   EXPIRES: 08/11/2009

Not for everyone, as I know Abbey's CS is not the best. But if you were looking to switch your current account this is a pretty good deal!


We're offering our customers £100 if they switch their bank account to Abbey by using our Account Transfer Service.

This offer is for anyone who switches to Abbeys Preferred Overdraft Rate Bank Account.

To qualify, customers must transfer all direct debits and credit a minimum of £1,000 into the account within 11 weeks of opening the account. And as long as they meet this criteria, the £100 will be paid into the customers account within three months.



With the Preferred Overdraft Rate Account £100 switcher, customers will also benefit from an interest free overdraft for 12 months (12.9% EAR typical thereafter). Abbey will also match their current overdraft facility (depending on their circumstances

In addition to the £100 Switcher incentive, customers will also receive:

0% EAR (variable) on any Advance Overdraft for the first 12 months depending on circumstances. After 12 months the overdraft rate changes to 12.9% EAR Typical (variable).

0.50% gross/AER (variable) in-credit interest on balances up to £2,500. 0.10% gross/AER (variable) on balances over £2,500.

To benefit from 0% EAR (variable) overdraft and 0.50% gross/AER in-credit interest the customer must credit the account with a minimum of £1,000 each month.

Rates change to 19.9% EAR (variable) overdraft and 0.10% gross/AER (variable) in-credit interest if required credits are not made.

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Yes - you got it right. Abbey's customer service is appalling!

I had real trouble even trying to close my accounts and get a tax statement.

I applied for a credit card with them last year on the promise they would credit the card with £100 after 3 months. They received my application and asked me to prove my change of address - which I did in branch. Then I heard nothing.

Once I chased them they said they couldn't find my application and I could apply again (presumably without the £100 bonus). Bunch of jokers! If they can't look after an application form then there's no way they are looking after my money.

Hopefully Santander will change things but my local branch was as manic as normal a couple of months ago when I had to go in to sort out my dad's probate stuff.
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shabbey - no offence to anyone on here who work for them - the most unprofessional bunch of bankers ever (whoo got round the swear filter

a& l are doing it - most prob all the other money grabbing bankers else as well -
http://www.alliance-leicester.co.uk/..._and_leicester
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holly100:
shabbey - no offence to anyone on here who work for them - the most unprofessional bunch of bankers ever (whoo got round the swear filter

a& l are doing it - most prob all the other money grabbing bankers else as well -
http://www.alliance-leicester.co.uk/..._and_leicester
Same people isn't it?

I switched to A&L for the £100 a few months back, one small issue during the changeover other than that, so far not too bad.

I think Banks are just generally a nightmare to sort any issues with.
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Yeah Abbey are awful, I had an ISA with them that I never properly used but there was a fiver in there so I asked them to send me a cheque for the money which never arrived. I went in to the bank a while later to ask to close it and to ask what happened to my money, the woman said there was no money in the account and there never had been. Confused I asked her to close it where she then went and gave me two pence. I asked her about this and she said it was interest. Stupid bitch, how was there no money ever in the account then? Then had to ring them up to get them to re send the cheque which took ages tgo arrive.

Sorry for the long, boring, and probably pointless story but basically Abbey are rubbish and would avoid them at all costs. Though might be worth a shot at doing if you've got the time and a spare current account you're happy to close just for the £100. So hot.
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I'd check the small print, they don't want to give you money, they want yours. Comments are spot on, Abbey are bad, they got a little fine few years back during the endowment mis selling where they stood to gain 19 million had they not got caught. Think the only decent financial institution then was Yorkshire BS, how bad is that. But I believe they are trying to be like Halifax, and trying to get you in for a 'financial review' to flog you stuff. Back to pay packets, these monkeys have far to much power and most people are to lazy to manage their money without the banks, take away their power and its them who does the begging. Mortgage rates 6% savings rates 0.5% its a fraud and flippin con.
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rawkinrich:
Same people isn't it?

I switched to A&L for the £100 a few months back, one small issue during the changeover other than that, so far not too bad.

I think Banks are just generally a nightmare to sort any issues with.
Actually - A&L don't seem too bad to me. Nowhere near as bad as Abbey. At least I get free travel insurance with them and their interest rate on instant access Online Saver Issue 5 is 3.15% which is one of the best around (Egg is better - now there is a good company).

When dealing with my dad's probate Barclays have turned out to be the worst. I have chased them twice to get a statement at date of death (having been told I could get it at my branch only to discover they wouldn't) and over 2 months later I still have nothing from them.
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A&L are Santander, as are B&B now, it is the same account.

I don't think there's a financial institution that people won't beable to re-count stories of.

at the end of the day, this is £100 free money, which for the vast majority of people will be without incident.
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Searcher2:
Actually - A&L don't seem too bad to me. Nowhere near as bad as Abbey. .
A&L achieve far better CS figures, which is something that santander are trying to replicate across the UK companies.
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dr_badbeats:
A&L are Santander, as are B&B now, it is the same account.

I don't think there's a financial institution that people won't beable to re-count stories of.

at the end of the day, this is £100 free money, which for the vast majority of people will be without incident.
They may well be under control of Santander but if you go into B&B, Abbey and A&L you will get very different experiences. They are in no way run the same way (at least yet). It is NOT the same account. A&L and Abbey are still considered different banks as far as the £50K guarantee (FSA?) is concerned. This will change but not yet.

The fact is that Abbey scored the worst in a recent customer satisfaction survey. Yes - somebody will be able to recount a horror story from most banks but the fact is there will a LOT more about Abbey than anyone else.

It's up to you though - if you want the hassle of moving your regular income to Abbey and put up with their customer service for £100 then fine.... but from personal experience I would rather go for the £50 on offer at A&L and get the free travel insurance (I haven't checked if this is still available but I have had it now for the last 3 years or so).
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Searcher2:
Actually - A&L don't seem too bad to me. Nowhere near as bad as Abbey. At least I get free travel insurance with them and their interest rate on instant access Online Saver Issue 5 is 3.15% which is one of the best around (Egg is better - now there is a good company).

When dealing with my dad's probate Barclays have turned out to be the worst. I have chased them twice to get a statement at date of death (having been told I could get it at my branch only to discover they wouldn't) and over 2 months later I still have nothing from them.
They should have logged it as a complaint and investigated, any sign of dis satisfaction. Barclays are bad, remember them refusing to pay out compensation to a mis sold endowment holder and the reason was 'it was a bit much' They make the process difficult and the FSA and FOS assist them in doing that with paltry fines. Write to the Prime Minister. No joke.
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Dont forget Quidco £45 cashback plus the £100 for switching
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Depressed Maggot:
They should have logged it as a complaint and investigated, any sign of dis satisfaction. Barclays are bad, remember them refusing to pay out compensation to a mis sold endowment holder and the reason was 'it was a bit much' They make the process difficult and the FSA and FOS assist them in doing that with paltry fines. Write to the Prime Minister. No joke.


+1 heres comtact detail for MPs - they have to answer you - dont let them get away with it

http://www.parliament.uk/mpslordsand...lords/alms.cfm

you wont be the only one - say they did it to 1000 people x £5!!! - im waiting for them to change their name to Vagabonds & Thieves - got a certain truthful ring about it
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Abbey/Santander whatever they aer called now, are the worst bankers! Husband was off to a 6month tour in Iraq and wanted to change his account to joint so i could get use his money for food etc, first application they lost! Hubby was in Iraq by now and i asked for it go through again they said no they need husband here, i explained and they found a 'copy' of my apllication sent it off again?? NO lost that one!!! Went in a 3rd time complaining that my details could be in anyones hands and they more or less shrugged shoulders and ignored my situation and the fact tthat it was there fault i had no choice but to use husbands card in the hope the cashier wouldnt need signature, i got stopped a few times using his card, took them a 3rd go to get it right and that was 9weeks before the 6month tour finished! Worst customer service ever! We are still with them as hubby refuses to change but we always have problems with this bank, they cant seem to keep applications!
Be aware!
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lyns123456:
Abbey/Santander whatever they aer called now, are the worst bankers! Husband was off to a 6month tour in Iraq and wanted to change his account to joint so i could get use his money for food etc, first application they lost! Hubby was in Iraq by now and i asked for it go through again they said no they need husband here, i explained and they found a 'copy' of my apllication sent it off again?? NO lost that one!!! Went in a 3rd time complaining that my details could be in anyones hands and they more or less shrugged shoulders and ignored my situation and the fact tthat it was there fault i had no choice but to use husbands card in the hope the cashier wouldnt need signature, i got stopped a few times using his card, took them a 3rd go to get it right and that was 9weeks before the 6month tour finished! Worst customer service ever! We are still with them as hubby refuses to change but we always have problems with this bank, they cant seem to keep applications!
Be aware!
A mate had a similar issue. I had a nightmare with the Halifax recently too. The less I have to do with banks/building societys, the better.
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