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I've been using this case for a while now. I bought it off eBay and after a few months one of the silicon jackets got a rip in it (they're really flimsy). Luckily they pack 2 with the case so I had a replacement ready this time.
Also, the frame is in 2 (plasticky and flimsy) pieces. One of those pieces broke. A quick email to their Customer Service sorted this out - I just provided them with my Paypal invoice and they shipped out a replacement (from Germany I believe). That was an unexpected bonus.
Otherwise you can't really fault the case - it's kept my iPhone in pristine condition (not a blemish on the back) for 7 months now.
I paid about £20 for mine so this is a good deal.
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